Mercure Ribeirão Preto Hotel

Mercure Ribeirão Preto Hotel 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.4/5 409 comentários

Hotel ALLSAFE. Aprovado

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Descrição

Extras do hotel

  • Crianças até 06 anos com os pais se hospedam gratuitamente.

  • 4 salas de eventos com capacidade para até 50 pessoas

  • Hotel com piscina e academia para o seu lazer

  • 12 minutos de carro até o centro de Ribeirão Preto

  • 18 minutos de carro até o Aeroporto Estadual Dr. Leite Lopes

Localização do hotel

Mercure Ribeirão Preto Hotel

Av Wladimir Meirelles Ferreira, 1465, Jd Botanico
14021630 RIBEIRAO PRETO
Brasil

  • De avião

    LEITE LOPES A 15 km / 9 milhas

GPS:-21.210309, -47.799792

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

MERCURE RESTAURANT

Restaurante 365 com pratos da cozinha internacional e opções de comidas regionais sem esquecer da nutrição e comida saudável

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Mercure Ribeirão Preto Hotel

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Saiba mais

Classificação ALL  3.4/5  409 comentários

Classificação no TripAdvisor  4.0/5  330 comentários

Excellent place to stay with family

Classificação TripAdvisor 5.0/5

RodrigoM2271 Família - Avaliação certificada TripAdvisor

The hotel and its location are excellent, but the time of checkin was not so pleasant at all. There was only one person to greet all guests on a weekend. But overall it was excellent! I will definitely return!

Thank you sir for evaluating your experience with us. We want to see you again soon. Hugs Graciously, Murilo Pires Quality Supervisor

Good value on lower rooms. Bad experience in suite

Classificação TripAdvisor 3.0/5

Gustavo K Couples - Avaliação certificada TripAdvisor

We booked a double bed room for 4 days and a suite for the final day at the destination. Sharing my thoughs on both: Check in took me almost 20 min, even having done the online checkin, there was a single person at the desk and 2 people in front of me. The staff is friendly, but definitly overworked. The rooms have a nice concept, good sized, confortable double bed, with hair dryer, but the reading bed light was broken on my side, the toilet seat was wobbly and the paint was already dirty. It had fair amenity kit (shampoo, shower cap, soap) for the pricepoint. Prices on the minibar and room service were not that high, but the breakfest had very limited options, not worth the extra. During the stay, one of the lifts became defective, but a couple minutes were enough to bring a small chaos to the place (16 floors, 2 lifts). Moving on to the suite, that's were we had the most trouble. even though we made a late check in (after 5pm), the room was not ready when we arrived. It looked like it was locked for at least 6 months with no use, the smell on the lavatory of mold was unbearable. The water in the toilets smelled like camphor balls or cockroaches. The bed was about the same size of the standard room,only more pillows. The outside area (terrace) was full of dust, the bathtub there was covered, empty, rusting. They had a expresso machine, but we had to call reception since the mugs provided wouldn't fit inside! The amenity kit was improved with shaving creams, ladies utils & combs, the room had flip flops and robes, two ACs (one in the bedroom and one in the 'living room', but both in this and in the std room, the TVs have analogue signal reception (poor image quality). On the bright side, shower was really good, and wifi reception worked well throughout the hotel. Overall, my impressions is that this is an old hotel, not that well maintained. Might have been a 4* in the past, but I couldn't give it more than 3. If you have a good deal, go for the standard room. The suites are not worth the extra. And always book online, if you pay the 'daily fee' in the reception you'll be burning money.

Dear guest, We are sorry for what happened. We want to see you again at our hotel. Hugs

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