Mercure Ribeirão Preto 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 986 件のレビュー

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Av Wladimir Meirelles Ferreira, 1465, Jd Botanico, 14021630 RIBEIRAO PRETO, Brazil

説明

ホテルのその他の情報

  • No charge for children aged 6 or under staying with their parents.

  • Four event rooms for up to 50 people

  • Hotel with swimming pool and gym area for your convenience

  • 12-minute drive to Ribeirão Preto downtown

  • 18-minute drive to Dr. Leite Lopes State Airport

当ホテルの客室

ホテル所在地

Mercure Ribeirão Preto

Av Wladimir Meirelles Ferreira, 1465, Jd Botanico
14021630 RIBEIRAO PRETO
Brazil

GPS:-21.21017, -47.79966

電話番号
ファックス +55 16 3323-9800

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

MERCURE RESTAURANT

Restaurant 365 serving healthy, nutritional international and regional cuisine

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  986 件のレビュー

トリップアドバイザーの評価  4.0/5  356 件のレビュー

Excellent place to stay with family

トリップアドバイザーの評価 5.0/5

RodrigoM2271 ファミリー - トリップアドバイザー認証口コミ

The hotel and its location are excellent, but the time of checkin was not so pleasant at all. There was only one person to greet all guests on a weekend. But overall it was excellent! I will definitely return!

Thank you sir for evaluating your experience with us. We want to see you again soon. Hugs Graciously, Murilo Pires Quality Supervisor

Good Mercure hotel

トリップアドバイザーの評価 5.0/5

tyrou0 ビジネス - トリップアドバイザー認証口コミ

Comfortable Mercure hotel, 20 minutes from the airport. Efficient check-in and check-out. Room was silent and with good air conditioning. Good fitness center and swimming pool. Room service was quick and the club sandwich was alright. Breakfast is good too, both Brazilian and international options.

Dear Sir, Thank you for the excellent review of your stay at our hotel. Thanks for the wonderful feedback and we want to see you soon. Hugs

Good value on lower rooms. Bad experience in suite

トリップアドバイザーの評価 3.0/5

Gustavo K Couples - トリップアドバイザー認証口コミ

We booked a double bed room for 4 days and a suite for the final day at the destination. Sharing my thoughs on both: Check in took me almost 20 min, even having done the online checkin, there was a single person at the desk and 2 people in front of me. The staff is friendly, but definitly overworked. The rooms have a nice concept, good sized, confortable double bed, with hair dryer, but the reading bed light was broken on my side, the toilet seat was wobbly and the paint was already dirty. It had fair amenity kit (shampoo, shower cap, soap) for the pricepoint. Prices on the minibar and room service were not that high, but the breakfest had very limited options, not worth the extra. During the stay, one of the lifts became defective, but a couple minutes were enough to bring a small chaos to the place (16 floors, 2 lifts). Moving on to the suite, that's were we had the most trouble. even though we made a late check in (after 5pm), the room was not ready when we arrived. It looked like it was locked for at least 6 months with no use, the smell on the lavatory of mold was unbearable. The water in the toilets smelled like camphor balls or cockroaches. The bed was about the same size of the standard room,only more pillows. The outside area (terrace) was full of dust, the bathtub there was covered, empty, rusting. They had a expresso machine, but we had to call reception since the mugs provided wouldn't fit inside! The amenity kit was improved with shaving creams, ladies utils & combs, the room had flip flops and robes, two ACs (one in the bedroom and one in the 'living room', but both in this and in the std room, the TVs have analogue signal reception (poor image quality). On the bright side, shower was really good, and wifi reception worked well throughout the hotel. Overall, my impressions is that this is an old hotel, not that well maintained. Might have been a 4* in the past, but I couldn't give it more than 3. If you have a good deal, go for the standard room. The suites are not worth the extra. And always book online, if you pay the 'daily fee' in the reception you'll be burning money.

Dear guest, We are sorry for what happened. We want to see you again at our hotel. Hugs

A good option in the city in a nice neighbourhood

トリップアドバイザーの評価 4.0/5

FCSARTORI ビジネス - トリップアドバイザー認証口コミ

I stayed at this hotel for one night. First, the hotel is well located in a beautiful neighbourhood of the city. The check-in took some time as the reception was really busy, but it was friendly. The room is spacious and comfortable. There are all the main amenities you may find in a good hotel. The bathroom is clean with a power shower. The only problem was the Wi-Fi. When I arrived, there was a problem with the provider. The problem was solved, but the connection in the hotel is poor. I mean, the Wi-Fi does not work in the room. At the reception it does. I will probably be back to the city and this hotel is a good accor hotel option, but they should improve the WiFi.

Thank you for sharing your experience with us. We are happy that our staff and accommodations were within expected. Regarding the internet connection we appreciate your observations with this information we are able to identify improvement points to better serve our guests.

Very good option for a business stay

トリップアドバイザーの評価 4.0/5

BernatDesclot ビジネス - トリップアドバイザー認証口コミ

New unit within the usual standards of this hotel chain. Attractive, with a nice common area in the floor level. Comfortable rooms, with modern decoration and great beds. Good gym facilities as well. I didn’t have time to experience breakfast. Overall, very sarisfying.

Dear Mr, Desclot, First of all I would like to thank you for sharing your experience!. It is an honor for us to know that our hotel could meet your expectations. We're looking forward to welcome you again soon. Best Regards, Ariovaldo Junior, General Manager

との提携 TripAdvisor

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