Mercure Ribeirão Preto 4 stars

Customer review rating (ALL Rating) 4.1/5 961 reviews

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Description

Hotel extras

  • No charge for children aged 6 or under staying with their parents.

  • Four event rooms for up to 50 people

  • Hotel with swimming pool and gym area for your convenience

  • 12-minute drive to Ribeirão Preto downtown

  • 18-minute drive to Dr. Leite Lopes State Airport

Our accommodation(s)

Hotel location

Mercure Ribeirão Preto

Av Wladimir Meirelles Ferreira, 1465, Jd Botanico
14021630 RIBEIRAO PRETO
Brazil

GPS:-21.21017, -47.79966

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MERCURE RESTAURANT

Restaurant 365 serving healthy, nutritional international and regional cuisine

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  961 reviews

TripAdvisor Rating  4.0/5  355 reviews

Excellent

Customer review rating 5.0/5

Kelly T. Business - Confirmed reviews ALL

Great location, facilities and costumer service. Aline at the front desk was just marvelous.

Prezada Kelly T., agradecemos imensamente por compartilhar sua experiência conosco. Ficamos felizes em saber que tenha desfrutado da nossa localização, instalações e serviço. Transmitirei seus elogios à Aline. Esperamos recebê-la novamente em breve. Atenciosamente, Victor Marques - Gerente Geral

cortesia do time

Customer review rating 4.0/5

Leo O. Couples - Confirmed reviews ALL

Time cortes

Caro Leo O., Agradecemos pelo seu feedback positivo sobre a cortesia da nossa equipe. Esperamos recebê-lo novamente em breve. Atenciosamente, Victor Marques - Gerente Geral

Ok stay

Customer review rating 2.0/5

Declan Business - Confirmed reviews ALL

Good stay. Clean room. Friendly staff. However, service could be better. The hotel restaurant isn't open for dinner. There is a QR code in the room for room service. It brings up a menu and WhatsApp contact that doesn't respond and hasn't had anyone online for over a month. The alternative is a number for the hotel that you have to call that nobody answers. As am alternative I tried contacting reception using the phone in the room to call reception nobody answers (more than one occasion on more than one day). I had to take the elevator to reception to order room service, it then arrived without cutlery. The fire alarm went off one night around 9pm, there was no response from reception when I called to find out if it was a real emergency (it wasn't).

Good stay.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Pleasant.

Customer review rating 1.5/5

Paulo Business - Confirmed reviews ALL

beside the hotel wasn't full the receptionist allocated me a room for disable people.

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Other web-users rate our hotel

  • 174 reviews 8.5/10 Location
  • 400 reviews 6.3/10 Room
  • 363 reviews 6/10 Service
  • 20 reviews 4.7/10 WiFi
  • 250 reviews 6.4/10 Breakfast
  • 169 reviews 6.6/10 Comfort
  • 157 reviews 5.6/10 Cleanliness
  • 83 reviews 5.1/10 Food

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