ibis Copiapo

ibis Copiapo

Customer review rating (ALL Rating) 4.2/5 1,710 reviews

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ALLSAFE approved hotel

Hotel location

ibis Copiapo

Colipi, 610
1530000 COPIAPO
Chile

GPS:-27.365525, -70.330333

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

IBIS KITCHEN

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,710 reviews

TripAdvisor Rating  3.5/5  93 reviews

Estancia agradable

Customer review rating 4.0/5

Isabel M. M. Business - Confirmed reviews ALL

Agradable

Customer review rating 4.0/5

Azfar H. Business - Confirmed reviews ALL

Beyond excellent. However, the restaurant menu needs more variety

Dear Azfar. Thank you very much for your rating and comments about our hotel. We are glad to know that your experience in our hotel was excellent. We appreciate the suggestion of more variety in the menu, however, our new menu was already launched this year. We have already notified the maintenance department to fix the door. Regarding the invoice, I have already requested the sending of the documents. We cordially invite you to return, we will be delighted to assist you. Receive a cordial greeting. Fernanda Pereira Quality Analyst

Cannot find my reservation

Customer review rating 1.5/5

Jaime N. Solo - Confirmed reviews ALL

On arrival the staff cannot find my reservation and questioned my position

Dear Jaime n., Thank you for taking the time to tell us about your experience at the ibis Copiapo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We verify that we had a connection trouble at our system at the day that you arrived, and for this reason our team didn´t find your reservation .Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Prestes Deputy Manager

Satisfactory

Customer review rating 4.0/5

Jamie N. Business - Confirmed reviews ALL

Regular

good stay

Customer review rating 5.0/5

Guillermo Solo - Confirmed reviews ALL

good staff and service.

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Other web-users rate our hotel

  • 343 reviews 8.2/10 Location
  • 906 reviews 4.5/10 Room
  • 899 reviews 7.3/10 Service
  • 36 reviews 5/10 WiFi
  • 430 reviews 3/10 Comfort
  • 329 reviews 5.3/10 Cleanliness
  • 313 reviews 5.1/10 Breakfast
  • 19 reviews 2.2/10 Bar

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