ibis Copiapo

Customer review rating (ALL Rating) 4.1/5 1,186 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Children up to 10 years stay free with parents

  • Pet-friendly hotel with additional charge

  • A 3-minute drive from Route 5 North/South

  • 1 minute by car to the bus station.

  • 45 minutes by car from Atacama Airport.

Our accommodation(s)

Hotel location

ibis Copiapo

Colipi, 610
1530000 COPIAPO
Chile

GPS:-27.365525, -70.330333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,186 reviews

TripAdvisor Rating  3.5/5  95 reviews

Good service

Customer review rating 5.0/5

Eduardo M. L. Business - Confirmed reviews ALL

Good service

Estimado, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Copiapo. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Atentamente, Macarena Miranda, supervisora operacional

Estancia agradable

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Agradable todo

Estimado, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Copiapo. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Atentamente, Macarena Miranda, supervisora operacional

Ok hotel, bad service

Customer review rating 2.5/5

Sisco Business - Confirmed reviews ALL

rooms was good service at the reception was extremely slow, and did mistakes on the billing process

Dear Francisco F., Thank you for taking the time to tell us about your experience at the ibis Copiapo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

agradable

Customer review rating 3.5/5

Eugenio S. C. Business - Confirmed reviews ALL

Nirmal

Estimado Eugenio, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Copiapo. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Atentamente, Macarena Miranda, supervisora operacional

extended work trip

Customer review rating 3.5/5

Jesus H. Business - Confirmed reviews ALL

A regular experience, the restaurant does not have good food, the air conditioning in the room is defective, the laundry service is very expensive. However, the staff is very friendly.

Dear Jesus h., We very much appreciate your comments regarding your stay at the ibis Copiapo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 241 reviews 8.2/10 Location
  • 585 reviews 4.5/10 Room
  • 547 reviews 7.3/10 Service
  • 23 reviews 4/10 WiFi
  • 278 reviews 3.3/10 Comfort
  • 245 reviews 5.7/10 Breakfast
  • 197 reviews 5.6/10 Cleanliness

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