Customer review rating (ALL Rating) 4.1/5 789 reviews
ibis Styles Brussels Louise is modern and cozy: perfect for relaxing, with comfortable beds and well-appointed bathrooms. Enjoy designs by several Belgian artists and take advantage of our free WIFI.
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ibis Styles Brussels Louise
Avenue Louise 212 Bruxelles
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Access: 1.4 km / 0.87 mi 15 min walk
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Hotel bar with variety of Belgian beers, soft drinks. Possibility to have a small snack during opening times.
Our guest reviews
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Very noisy and not working air conditioning
Customer review rating 2.0/5
Ola Couples - Confirmed reviews ALL
During the check-in we asked room facing not the noisy street (also I asked about it in advance), because we want quiet room. Lady from the reception told that all rooms in the hotel are quiet, because windows isolate rooms from noise. I asked about room facing quiet side one more time, because we always sleep with the open window, lady from the reception agreed and assured us thet we would have quiet room. When we entered the room we realised that she gave us room facing the noisy street with trams. If there were no rooms on the quiet side, why she couldn't tell us this, why she lied that we would have quiet room? Even with the closed windows in earplugs I heard noise from the street, so I slept very bad. Air-conditioning almost didn't work, I set temperature to 16, but looks like it didn't decrease the temperature at all. Usually we sleep at 18 degrees, but here we had something like 25 during the night, which is unhealthy and very hard to sleep for us. I had to wake up several times per night to open the window and air the room, but then close window due to the noise, so after night we were extremely sleepy and tired, which made our trip not really good. Also, there are not enough hot food during the breakfast. Only eggs, which we had to boil by ourselves. When we drank welcome drinks I received my wine in dirty glass.
Location is good, but rooms are dirty and poor breakfast
Customer review rating 2.0/5
Roman Business - Confirmed reviews ALL
The only good thing is location. My room and room of my colleague were dirty. Scratched walls, curtains on windows seemed to be washed for a very long time. The breakfast, on my opinion, was also quite poor. The las thing that made me sad is that I asked the lady on the reception to book me a taxi for the next morning and as it revealed next day the taxi was not ordered. The hotel immediately called another taxi, but it came 35 minutes later than it was needed initially. So in the end I was almost late on my plane.
Dear ROMAN, Thank you for taking the time to tell us about your experience at the ibis Styles Brussels Louise. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Good location, nice staff
Customer review rating 3.5/5
Anonymous Solo - Confirmed reviews ALL
Most things were fine. The staff were very nice and helpful. The breakfast service was a little chaotic from day to day and, like other reviewers, I do think the quality of the meats should be higher. My room was very spacious and mostly comfortable. But it should be easier to cool the room or turn off the heat. The rooms are in need of a refresh - new paint, carpets, etc. The current offering is in line with the price.
Customer review rating 5.0/5
Philippe F. Couples - Confirmed reviews ALL
Very welcome and helpful
Dear PHILIPPE F., We very much appreciate your comments regarding your stay at the ibis Styles Brussels Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5
Alain L. Couples - Confirmed reviews ALL
Much, much, very much better than the last one, I experienced at the other place, IBIS Style Place Stephanie
Cher Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Brussels Louise. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price