Mercure Darlington Kings Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 406 reviews

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Description

Hotel extras

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

Our accommodation(s)

Hotel location

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

GPS:54.5257, -1.55407

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  406 reviews

TripAdvisor Rating  4.0/5  1,130 reviews

Gem of a stay

Customer review rating 4.0/5

Kc Couples - Confirmed reviews ALL

Lovely spacious equipped room, which we’ve not had on previous stays. Clean and housekeeping were very attentive. Only gripe was that it had a joining room to our room and you could hear everything. Ideal for families but not when you’re not.

Dear Kevin C., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Most awful stay

Customer review rating 0.5/5

Ruth D. Couples - Confirmed reviews ALL

Absolutely terrible I would never stay there again. Lifts not working. Shower over bath for a person with a disability. Find somewhere else to stay when in Darlington.

Dear Ruth D., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are awaiting for the lifts to be repaired We are sorry your platinum states was not recognized on your arrival We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Fantastic stay

Customer review rating 4.5/5

Tony H. Families - Confirmed reviews ALL

Back in Darlington after a long absence, hotel was its usual great staff and location

Dear anthony H., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Good location

Customer review rating 4.5/5

Helen Couples - Confirmed reviews ALL

A quiet, comfortable room in a great location.

Dear Helen S., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. We are looking into improving the breakfast experience Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Excellent hotel

TripAdvisor rating 5.0/5

Mark D TripAdvisor review

Lovely hotel, the beds are unbelievably comfy. Staff on reception are really friendly and it's right in the middle of the town centre so everything is a short walk . The spaces in the car park are really tight but there's a secure multi story over the road with loads of spaces and it's only £5 for 24hrs

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are delighted that you enjoyed the comfort of the beds and the hotel, and the staff At the Mercure Darlington Kings Hotel, we strive to provide our guests with a pleasant and restful experience. We hope to see you again soon Sincerely, Management

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Other web-users rate our hotel

  • 468 reviews 8.7/10 Location
  • 698 reviews 6/10 Room
  • 603 reviews 8.6/10 Service
  • 9 reviews 6.8/10 WiFi
  • 306 reviews 6.7/10 Cleanliness
  • 301 reviews 5.3/10 Comfort
  • 272 reviews 5.2/10 Breakfast
  • 255 reviews 4.5/10 Food

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