Mercure Darlington Kings Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 422 reviews

Mercure Darlington Kings Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Ongoing enhanced COVID secure procedures.

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Restaurant and Bar

  • Conference and meeting facilities for 2 to 160 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

GPS:54.5257, -1.55407

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  422 reviews

TripAdvisor Rating  4.0/5  1,114 reviews

Cancellations

TripAdvisor rating 3.0/5

Brian M TripAdvisor review

I went to Darlington to meet friends for a college reunion, with less than 24 hours to go they started issuing cancellations but without stating a reason, I only got in by refusing to budge but a room was available. They have been doing this apparently for a couple of months, so I cannot recommend this hotel

Average

TripAdvisor rating 3.0/5

Julie H TripAdvisor review

Let's start on a positive, the staff were great. Ideal location for town centre pubs and shops. We've just returned from a long weekend during a heatwave. We had barely any sleep due too the hotel having no aircon. A fan was available in the room but barely made a difference in the intense heat. As we were a group we were allocated the restaurant to eat. Still no aircon, and whilst it made the dining experience difficult, the poor staff were absolutely frazzled. The food wasn't great either, fairly bland and boiled potatoes and carrots served with every meal. Our room did have a fridge so we were able to keep water cool. Not all rooms have a fridge. Hotel rooms very dated, peeling wall paper, grubby curtains, we rolled to the middle of the bed throughout the night. I wasn't able to flush the toilet at all, even my hubby struggled to get it to flush. Once again I can't fault the staff, they were lovely.

Lovely Hotel

TripAdvisor rating 5.0/5

ritahanna759 TripAdvisor review

Everything about the the Mercure is brilliant. Rooms were spotless and the Staff so very helpful and friendly, they make this Hotel so special, nothing too much trouble for them. We went with a Group and everyone praised this Hotel. It is placed right in the centre of the town of Darlington which makes everything so convenient. Thank you for a lovey stay.

Lovely hotel city centre

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very nice no problems

Dear Thomas C., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Back Again!

Customer review rating 4.5/5

Billy H. Couples - Confirmed reviews ALL

Staff excellent as always, room great apart from toilet a bit difficult to flush! Best location for a stay in Darlington, breakfast pretty good but eggs and bacon a bit dry from being kept warm. Overall a great stay and we will be back in the near future and would recommend to anyone!

Dear Billy H., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. We will look into the items on breakfast to keep it fresh Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

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Other web-users rate our hotel

  • 490 reviews 8.7/10 Location
  • 728 reviews 6/10 Room
  • 605 reviews 8.9/10 Service
  • 12 reviews 7.6/10 WiFi
  • 321 reviews 4.6/10 Comfort
  • 314 reviews 7.1/10 Cleanliness
  • 273 reviews 6/10 Breakfast
  • 244 reviews 4.8/10 Food

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