Mercure Darlington Kings Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 337 reviews

Best price
guarantee
Mercure Darlington Kings Hotel - Image 1
Mercure Darlington Kings Hotel - Image 2
Mercure Darlington Kings Hotel - Image 3
Mercure Darlington Kings Hotel - Image 4
9 - 12 Priestgate, DL1 1NW DARLINGTON, United Kingdom

Description

Hotel extras

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

Our accommodation(s)

Hotel location

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

GPS:54.5257, -1.55407

Telephone
Fax 1325382006

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  337 reviews

TripAdvisor Rating  4.0/5  1,146 reviews

Great stay

TripAdvisor rating 5.0/5

GoPlaces02287161938 TripAdvisor review

We booked here as part of wowcher deal after reading the reviews Was nervous of what we was gonna get Car park was nightmare could not get in the lovely man on Reception karl gave us direction to a nearby carpark at bottom of the street. Come meal tike the receptionist was serving on the bar and took our order Sophie brought our food out was it was lovely the Thai curry was so good And the 2 staff on worked well with each and having laugh with us Breakfast was OK hardly saw the staff we will be back again in the future

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are pleased that Karl and Sophie provided a good service for your stay and that you enjoyed your meal Sincerely, Management

A Great Birthday Stay

TripAdvisor rating 4.0/5

N1987QSmichaels TripAdvisor review

Went Wednesday 25th September. Left Friday 27th September. 2 night stay for my wifes Birthday on the 26th September. We booked in just after 3pm on Wednesday and Keith was on duty. We found him very pleasant and helpful without being too intrusive He was very helpful, especially with local information. Wednesday night proved a little problematic as three issues prevented us from sleeping well. Just as we were leaving our room to go to reception on Thursday morning to report these issues we met Maria who is the housekeeping manager and explained we were at the hotel for my wifes birthday and it had been spoilt by lack of sleep. Maria was very apologetic and promised us these issues would be dealt with straight away and assured us we would have a good sleep that night. We went out and when we returned a card and bottle of wine awaited us to celebrate my wifes Birthday from all the hotel staff. Nice touch totally unexpected. We also noted all the issues had been dealt with and fully resolved. We had a good night and slept very well. We would like to say very well handled and resolved Maria, so a big thank you from us both Mike & Julie. Better not forget Keith for being so helpful. Well done Keith. In fact all the staff were very pleasant. Just a shame that full meals not available but plenty of other places in Darlington to eat. We will certainly return for another stay.

Thank you for taking the time to provide us with your feedback following your recent stay at the Mercure Darlington Kings Hotel. We are pleased that Maria and Keith provided a good service for your wife's birthday We hope to see you again soon Sincerely, Management

Average

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

S. single beds , not much food on menu

Dear Leigh S., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive feedback. We have only a limited menu with us being a city centre hotel. The beds are a standard size that we must use via accor Thank you again for sharing your experience, and we hope to see you again soon Sincerely, Management

Third visit.

Customer review rating 4.0/5

Jean Couples - Confirmed reviews ALL

Warm welcome and a lovely friendly conversation with the guy in charge. Our room was exactly what we’d asked for - looking out towards Joseph Pease’s statue. There was a big crack right across the mirror in our room (308) . Just a bit off putting. We also had an unwelcome wake-up call around 7am when someone in a nearby room decided to put on very loud music. And to keep playing it for at least an hour. Not Kings’ fault. They can’t pick their guests. Housekeeping very good but rather keen. They called to clean at 8.15! But they were happy to come back later. That’s all the 🙁 stuff. The good stuff far outweighed it and we’ll be back next year. Love Darlington.

Dear Jean L., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sorry regarding the mirror in the room we are awaiting a new mirror. The housekeeping staff are a like keen into getting into rooms i will speak to them regarding this Thank you again for sharing your experience, and we hope to see you again soon Sincerely, Management

Lovely stay

Customer review rating 4.5/5

Andrea W. Couples - Confirmed reviews ALL

Had a great stay at Mercure Hotel Enjoyed meal but could have had a better choice of menu. My father is a diabetic and could not have eaten any of the main courses. Room lovely but no heat in shower so had a bath. Lovely breakfast. All staff very helpful. A credit to the hotel.

Dear Andrea W., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will look into the shoer for that room sorry that you where unable use the shower Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

In partnership with TripAdvisor

Other web-users rate our hotel

  • 484 reviews 8.4/10 Location
  • 678 reviews 6.3/10 Room
  • 558 reviews 8.6/10 Service
  • 9 reviews 7/10 WiFi
  • 308 reviews 6.9/10 Cleanliness
  • 307 reviews 5.3/10 Comfort
  • 262 reviews 5.3/10 Breakfast
  • 234 reviews 4.3/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Darlington

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.