Mercure Darlington Kings Hotel

Mercure Darlington Kings Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 240 reviews

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Description

Hotel extras

  • Ongoing enhanced COVID secure procedures.

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Restaurant and Bar

  • Conference and meeting facilities for 2 to 160 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

Telephone +44 1325 380222

Fax +44 1325 382006

  • DARLINGTON BUS STATION:  DARLINGTON BUS STATION

  • By plane

    TEES VALLEY AIRPORT At 9.2km / 5.72 miles - Shuttle paying

  • By train

    DARLINGTON At 1.2km / 0.75 miles

  • By train

    DARLINGTON At 1.2km / 0.75 miles

GPS:54.5257, -1.55407

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE KINGS BAR Non contractual photo

On our ground floor next to Reception, offering a range food, snacks and beverages.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  240 reviews

TripAdvisor Rating  4.0/5  1,072 reviews

A Pleasant Stay

TripAdvisor rating 4.0/5

BarbaraMc27 TripAdvisor review

The reception staff were very helpful and polite. The room was well equipped and of a good standard. The bed was comfortable. The breakfast offering was more than adequate. The only downside was the lack of parking. There are only about 20 or 21 parking spaces. We really enjoyed our stay at the hotel, but the downside was the nearest recommended secure parking was a 5-10 minute walk. We had to park in this car-park the first evening. We found it too inconvenient. If you're not arriving by car, I would certainly recommend this hotel for its location and comfort.

Comfortable hotel in town centre

Customer review rating 4.0/5

T.g. W. Couples - Confirmed reviews ALL

Comfortable room, nice friendly staff. The hotel is a good base for exploring Darlington and surrounding area. The dinner menu is limited but we enjoyed what we had.

Dear Tom W., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon Sincerely, Management

Central location for everything

Customer review rating 3.5/5

Frank Couples - Confirmed reviews ALL

A fairly good stay with a few minor issues but nothing to really seriously complain about. Would stay again as good value for money and ideally located.

Dear Frank B., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon Sincerely, Management

Well located. No air conditioning. Poor breakfast

Customer review rating 2.5/5

Dominic R. Business - Confirmed reviews ALL

The hotel is great location personally, but the room was tidy by the toilet was leaking. The breakfast is wholly disappointing, not only no pastries as advertised, but coffee machine broken and cooked breakfast of two poorly poached eggs on 1/4 of a piece of toast. Have been using this hotel for some time, but now will be the last

Dear Dominic R., Thank you for taking the time to tell us about your experience at the Mercure Darlington Kings Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Business stay

Customer review rating 4.5/5

Will Business - Confirmed reviews ALL

A warm welcome as soon as we walked through the door as a valued returning customer.

Dear Willie P., We very much appreciate your comments regarding your stay at the Mercure Darlington Kings Hotel. It is always a pleasure to receive positive feedback. I will share your comments and pass onto Sue. I am sure that this feedback will serve as an encouragement. Thank you again for sharing your experience, and we hope to see you again soon Sincerely, Management

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