Mercure Darlington Kings Hotel 4 stars

I went to Darlington to meet friends for a college reunion, with less than 24 hours to go they started issuing cancellations but without stating a reason, I only got in by refusing to budge but a room was available. They have been doing this apparently for a couple of months, so I cannot recommend this hotel

Let's start on a positive, the staff were great. Ideal location for town centre pubs and shops. We've just returned from a long weekend during a heatwave. We had barely any sleep due too the hotel having no aircon. A fan was available in the room but barely made a difference in the intense heat. As we were a group we were allocated the restaurant to eat. Still no aircon, and whilst it made the dining experience difficult, the poor staff were absolutely frazzled. The food wasn't great either, fairly bland and boiled potatoes and carrots served with every meal. Our room did have a fridge so we were able to keep water cool. Not all rooms have a fridge. Hotel rooms very dated, peeling wall paper, grubby curtains, we rolled to the middle of the bed throughout the night. I wasn't able to flush the toilet at all, even my hubby struggled to get it to flush. Once again I can't fault the staff, they were lovely.

Everything about the the Mercure is brilliant. Rooms were spotless and the Staff so very helpful and friendly, they make this Hotel so special, nothing too much trouble for them. We went with a Group and everyone praised this Hotel. It is placed right in the centre of the town of Darlington which makes everything so convenient. Thank you for a lovey stay.

Very nice no problems

Staff excellent as always, room great apart from toilet a bit difficult to flush! Best location for a stay in Darlington, breakfast pretty good but eggs and bacon a bit dry from being kept warm. Overall a great stay and we will be back in the near future and would recommend to anyone!