Mercure Darlington Kings Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 420 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Town centre location directly in the middle of various shops and the Cornmill shopping centre

  • Onsite parking for 21 cars, please note that there is a £5 charge per night.

  • Onsite Bar

  • Conference and meeting facilities for 2 to 160 guests

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Darlington Kings Hotel

9 - 12 Priestgate
DL1 1NW DARLINGTON
United Kingdom

GPS:54.5257, -1.55407

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE KINGS BAR

On our ground floor next to Reception, offering a range food, snacks and beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  420 reviews

TripAdvisor Rating  4.0/5  1,119 reviews

Lovely wake at a great venue

TripAdvisor rating 5.0/5

Ian T TripAdvisor review

We were there for a wake and Cheryl and the team looked after us so well. The food was good and plentiful. The warm scones with cream and jam were absolutely amazing. Considering the occasion we had a lovely time and felt like nothing was too much trouble. Thank you Cheryl and the Mercure.

Dear Ian T, Thank you so much for taking the time to share your feedback following your recent stay with us at Mercure Darlington Kings Hotel. We are delighted that you had a lovely wake and that Cheryl and our team looked after you so well. We are especially pleased to hear that you enjoyed the food, and that the warm scones with cream and jam were absolutely amazing. It is wonderful to know that our efforts made it possible for you to have a lovely time, even considering the occasion. We appreciate your kind words, and thank you again for sharing your feedback with us. We look forward to welcoming you back soon! Sincerely, Management

My hotel of choice

Customer review rating 4.0/5

Tony H. Business - Confirmed reviews ALL

Great hotel, good location, been staying at hotel for 25 years ! Not happy with changes

Dear Tony H., Thank you for staying with us at the Mercure Darlington Kings Hotel for 25 years! We are grateful that you have chosen us as your hotel of choice over all these years. We understand that changes can be difficult to adjust to, and we take all feedback into consideration as we strive to make our guests feel welcomed and comfortable during their stay. We remain committed to providing our guests with a comfortable experience and value your feedback. We hope you will visit us again in the near future. Sincerely, Mercure Darlington Kings Hotel Management

Excellent value

Customer review rating 5.0/5

Carol W. Friends - Confirmed reviews ALL

We were there for a friends 60th birthday,we had a fantastic deal,food was great,staff was Great.There was q6 of us and we all loved it.

Dear Carol W., Thank you for taking the time to share your experience with us. We are delighted that your group of six had a wonderful time celebrating your friend’s 60th birthday at the Mercure Darlington Kings Hotel. We are thrilled that you found our value to be excellent and enjoyed the food and staff. At the Mercure Darlington Kings Hotel, we strive to provide a memorable experience for all our guests, and we are happy that we succeeded in doing so for you. We look forward to welcoming you back soon. Best regards, Your Management Team

Good room

Customer review rating 2.5/5

Stephen P. Couples - Confirmed reviews ALL

Good room but breakfast was a disaster no service, food missing on full breakfast sausage very poor ,no cutlery, toaster taken ages

Dear Stephen p., Thank you for taking the time to provide your honest feedback about your recent stay at Mercure Darlington Kings Hotel. We are glad to hear that you enjoyed your room and apologize for the issues that you encountered with breakfast. At Mercure Darlington Kings Hotel, we strive to provide all guests with a memorable experience and understand how important the breakfast service is in achieving this goal. We have passed on your comments to our Food & Beverage Manager so that they can ensure a better experience is provided in the future. Thank you again for staying with us and we hope that you will consider us again in the future. Sincerely, Management

Well located

Customer review rating 4.0/5

Julie Families - Confirmed reviews ALL

Pleasant and comfortable

Dear Julie, Thank you very much for your kind review of the Mercure Darlington Kings Hotel. We are delighted that you found the hotel to be well located and pleasant, and that you were comfortable during your stay. We strive to ensure that our guests have a great experience every time they stay with us, and we appreciate your feedback. We look forward to welcoming you back soon! Kind regards, Your Mercure Darlington Kings Hotel Team

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Other web-users rate our hotel

  • 478 reviews 8.6/10 Location
  • 683 reviews 6.2/10 Room
  • 581 reviews 8.9/10 Service
  • 11 reviews 6.2/10 WiFi
  • 294 reviews 4.8/10 Comfort
  • 292 reviews 7.1/10 Cleanliness
  • 262 reviews 5.9/10 Breakfast
  • 248 reviews 4.8/10 Food

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