Name: Grand Mercure Bengaluru at Gopalan Mall
Address: Bengaluru, 560093, INDIA
Telephone: (+91)08068430000

For your safety and comfort we have put in place strict measures adhering to both governmental requirements and ACCOR's ALLSAFE sanitary guidelines. As such, the use of the Aarogya Setu app and thermal screening is mandatory at Security check at the hotel entrance. Guests are also requested to fill the COVID-19 self-declaration form on arrival and wear a mask at all times when in the hotel. Following the latest government guidelines, access to Swimming Pool, Gym and Spa is restricted for all guests.

Grand Mercure Bengaluru at Gopalan Mall

Customer review rating (ALL Rating) 4.5/5 707 reviews

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Description

Grand Mercure Bengaluru at Gopalan Mall

Upscale hotel for business and leisure

Discover the new Grand Mercure Bengaluru at Gopalan Mall offering local experiences with universal hospitality. A short walk from a metro station, the hotel is opposite RMZ Infinity and close to Bagmane Techpark, Bagmane World Technology Center, RMZ Millennia, Manyata Techpark and Indiranagar. The hotel features 212 spacious rooms with elegant interiors and modern guest amenities, including 29 one & two bedroom suites with living space, kitchenette and terrace for comfortable long stays.

La Utsav, the all-day dining restaurant offers an array of local flavours and global delicacies. 1026 AD, the lobby bar featuring speciality cocktails and short eats, is the perfect place to unwind after a busy day. The hotel features eight elegant meeting spaces which can cater from 20 to 400 delegates, a fitness centre, salon and spa, swimming pool, library, a dedicated entertainment zone, Executive Lounge and business centre.

Hotel extras

Elegantly designed rooms starting from 37 sq.m. Feature wireless charging dock.
Features 1 Ballroom and 7 meeting rooms & can host 20 to 400 delegates
29 apartment styled suites, with state of the art kitchenette and private terrace
8 well equipped meeting spaces to host events for 20-400 guests
La Utsav - the all day dining restaurant features the a' la carte menu

ALLSAFE approved hotel

Hotel location

Grand Mercure Bengaluru at Gopalan Mall

Opposite RMZ Infinity Techpark,, Swamy Vivekananda Road
560093 Bengaluru
India

Telephone +91 80 6843 0000

+91 80 6843 0001

By plane
BANGALORE INTL APT At 35km / 21 miles - Shuttle paying
By plane
KEMPEGOWDA APT BLR At 35km / 21.75 miles - Shuttle paying
By helicopter
HAL At 7km / 4.35 miles
By train
KR PURAM At 2km / 1.24 miles

GPS:12.992607, 77.660589

Hotel services

Check-in from 14h00 - Check out up to 12h00

In summary

On site

Swimming pool
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

La Utsav

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

Our accommodation(s)

The hotel features 212 spacious rooms including 183 guest rooms and 29 one and two bedroom suites with complimentary WiFi, 49" TV, wireless charging docking station, tea/ coffee maker, mini bar and a multimedia hub.

Deluxe Room, King Bed

Accessible room

Max. number of persons: 4
Area: From 37 m² / 398 sq ft

Bathrobe
Coffee/tea making facilities

Deluxe Room, Twin Bed

Accessible room

Max. number of persons: 4
Area: From 37 m² / 398 sq ft

Bathrobe
Coffee/tea making facilities

Executive Room, King Bed

Max. number of persons: 4
Area: From 37 m² / 398 sq ft

Pillow Menu
Coffee/tea making facilities
Automatic wake up call

Executive Room, Twin Bed

Max. number of persons: 4
Area: From 37 m² / 398 sq ft

Pillow Menu
Coffee/tea making facilities
Automatic wake up call

Our guest reviews

Owsam good

Kajalben C. Families - 6/25/2022 Confirmed reviews ALL

I have super experience

Dear Dnyaneshwar G., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY

Excellent

Satish P. Business - 6/24/2022 Confirmed reviews ALL

Food is very nice Neat and clean ,specious

Dear Satish p., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY

Great location, amenities

S.r. Business - 6/24/2022 Confirmed reviews ALL

Good experience

Dear Suman R., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY

Well Located and very Good stay

Major G. C. Business - 6/22/2022 Confirmed reviews ALL

Great Experience

Dear Major Guneet C., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY

Good stay however, this would have been better.

Aniruddha D. Business - 6/21/2022 Confirmed reviews ALL

Just couple of items - 1. house keeping could have been better. There was this person named Adarsh. He was brilliant and he really put his efforts in his job. If he keeps on doing that, I am pretty sure, he will become an asset in his profession. But whenever he was not present, house keeping was not up to that standerd. I have experienced people only made the bed whereas Adarsh, was someone used to take care of everything, such as kitchen area, washroom, living room, terrace etc. 2. Due to orthopedic problem, I was not able to walk for couple of days. Had ordered something from dominoz and asked the guest service if they can take the delivery on behalf of me and send it to my room. It was denied probably because of hotel rules, I don't know. In that condition I had to go and collect the delivery and it was not a good experiance. While collecting the delivery someone from front office reached out to me when he saw I was not walking properly, and said that in this condition I should have inform them to take the delivery and send it to my room. Not sure where the disconnect is as I got 2 different responses. Anyways, I enjoyed my stay.

Dear Aniruddha D., Thank you for taking the time to tell us about your experience at the Grand Mercure Bengaluru at Gopalan Mall. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sachin MAHESHWARY

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