Grand Mercure Bengaluru at Gopalan Mall 5 stars

Customer review rating (ALL Rating) 4.5/5 1,148 reviews

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Description

Hotel extras

  • Elegantly designed rooms starting from 37 sq.m. Feature wireless charging dock.

  • Features 1 Ballroom and 7 meeting rooms & can host 20 to 400 delegates

  • 29 apartment styled suites, with state of the art kitchenette and private terrace

  • 8 well equipped meeting spaces to host events for 20-400 guests

  • La Utsav - the all day dining restaurant features the a' la carte menu

Our accommodation(s)

Hotel location

Grand Mercure Bengaluru at Gopalan Mall

Opposite RMZ Infinity Techpark,, Swamy Vivekananda Road
560093 Bengaluru
India

GPS:12.992607, 77.660589

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

La Utsav

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,148 reviews

TripAdvisor Rating  4.9/5  2,258 reviews

Grand Mercure staying on a business trip

TripAdvisor rating 5.0/5

Alejandro M TripAdvisor review

Location is great and near the offices area, rooms are big and comfy, amenities are a solid 10, gym,pool and others. Room and clean service is perfect. Thanks Preeti and Arpan for making us feel at home. You make the staying much better with your availability.

Dear Guest, Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists especially Preeti & Arpan who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards Ram Shetty General Manager

Amazing room service

TripAdvisor rating 5.0/5

Abhivandan R TripAdvisor review

The room service is amazing and I highly appreciate it. They are flexible to our demands and adhere to every single one of our requirements. I really appreciate the management to have people like Mr. Krish Murah who carried out cleaning super quickly and neatly even during his night shift ours! Keep up the good work!

Dear Guest, We very much appreciate your comments regarding your stay experience at the Grand Mercure Gopalan. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are glad to know that you enjoyed the stay and were taken care well by our Heartists especially Krish Murah who will be very happy reading this review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards Ram Shetty General Manager

Customer review rating 5.0/5

Heba S. Business - Confirmed reviews ALL

Our heartfelt appreciation to Grand Mercure for offering such a beautifully curated and welcoming space. From the moment we stepped in, the ambience spoke volumes—elegant, serene, and thoughtfully designed to make every guest feel at ease. The attention to detail across the entire property, from lighting to floral arrangements and decor touches, created an atmosphere that felt both luxurious and comforting. Each space felt intentional—inviting us to relax, connect, and feel inspired. Whether we were enjoying the life sessions, sharing a meal, or simply unwinding, the environment was always uplifting and refined. The staff’s warmth, attentiveness, and genuine hospitality tied everything together seamlessly. Thank you for not only providing a place to stay, but for crafting a wholesome, heartwarming experience that will stay with us for a long time.

Dear Ms. S., We very much appreciate your comments regarding your stay at the Grand Mercure Gopalan. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are glad to know that you enjoyed the stay and were taken care well by our Heartists. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Ram Shetty General Manager

Great

TripAdvisor rating 4.0/5

maheehegde TripAdvisor review

Raghul was great, exquisite service. Bartender was great as well. Food was good, veg meal combo was excellent, veg buddha bowl was good, and ambience was nice too. Definitely try the baos from the food truck menu. Watched the ipl match and had fun.

Dear Guest, Namaskara! It is amazing to know that you had a wonderful experience with us and would like to thank you for the amazing feedback. At Grand Mercure, we pride ourselves on offering the biggest and most spacious rooms in Bangalore. Additionally, our hotel is centrally located, providing easy access to major attractions and essential amenities such as the metro, bus stops, malls, and more. We are elated to know that you thoroughly enjoyed the stay and were taken care well by Heartists who shall be delighted to read this review. Thank you once again for choosing us and we all look forward to welcoming you back soon in near future. Best Regards Ram Shetty General Manager

Customer review rating 3.5/5

Kannan N. Business - Confirmed reviews ALL

I stayed in Room 861. The room was well maintained, but the half open bathroom led to spillovers and meant the entire washroom getting wet and dirty soon. I was given 4 pieces of laundry as complimentary during the 2 week stay, but this seemed too less. Overall, it was a good experience. The hotel ambience was nice and the staff were polite and attentive all the time. The food at La Utsav was also great.

Dear Ms. N., Thank you for taking the time to tell us about your experience at the Grand Mercure Gopalan. I am sorry that your overall experience did not meet your expectations. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have made a note of your comments. We appreciate your sharing your concerns, and truly apologies for the same. It is our hope that you will give us the opportunity to better serve you in the near future. Regards, Ram Shetty General Manager

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Other web-users rate our hotel

  • 212 reviews 8.9/10 Location
  • 445 reviews 8.7/10 Room
  • 807 reviews 9/10 Service
  • 18 reviews 7.5/10 WiFi
  • 177 reviews 8.5/10 Comfort
  • 170 reviews 8.4/10 Amenities
  • 151 reviews 8.3/10 Cleanliness
  • 122 reviews 8.3/10 Breakfast

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