Grand Mercure Bengaluru at Gopalan Mall

Grand Mercure Bengaluru at Gopalan Mall

Customer review rating (ALL Rating) 4.5/5 707 reviews

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Description

Hotel extras

  • Elegantly designed rooms starting from 37 sq.m. Feature wireless charging dock.

  • Features 1 Ballroom and 7 meeting rooms & can host 20 to 400 delegates

  • 29 apartment styled suites, with state of the art kitchenette and private terrace

  • 8 well equipped meeting spaces to host events for 20-400 guests

  • La Utsav - the all day dining restaurant features the a' la carte menu

ALLSAFE approved hotel

Hotel location

Grand Mercure Bengaluru at Gopalan Mall

Opposite RMZ Infinity Techpark,, Swamy Vivekananda Road
560093 Bengaluru
India

  • By plane

    BANGALORE INTL APT At 35km / 21 miles - Shuttle paying

  • By plane

    KEMPEGOWDA APT BLR At 35km / 21.75 miles - Shuttle paying

  • By helicopter

    HAL At 7km / 4.35 miles

  • By train

    KR PURAM At 2km / 1.24 miles

GPS:12.992607, 77.660589

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La Utsav

La Utsav is a celebration of flavours featuring a great selection of local & global delicacies. The vibrant restaurant with large interactive kitchens serves a delectable a la carte menu during breakfast, lunch and dinner.

Our accommodation(s)

The hotel features 212 spacious rooms including 183 guest rooms and 29 one and two bedroom suites with complimentary WiFi, 49" TV, wireless charging docking station, tea/ coffee maker, mini bar and a multimedia hub.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  707 reviews

TripAdvisor Rating  5.0/5  390 reviews

Certificate of excellence 2022

Owsam good

Customer review rating 5.0/5

Kajalben C. Families - Confirmed reviews ALL

I have super experience

Dear Dnyaneshwar G., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY

Excellent

Customer review rating 4.5/5

Satish P. Business - Confirmed reviews ALL

Food is very nice Neat and clean ,specious

Dear Satish p., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY

Great location, amenities

Customer review rating 4.5/5

S.r. Business - Confirmed reviews ALL

Good experience

Dear Suman R., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY

Well Located and very Good stay

Customer review rating 5.0/5

Major G. C. Business - Confirmed reviews ALL

Great Experience

Dear Major Guneet C., We very much appreciate your comments regarding your stay at the Grand Mercure Bengaluru at Gopalan Mall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sachin MAHESHWARY

Good stay however, this would have been better.

Customer review rating 4.0/5

Aniruddha D. Business - Confirmed reviews ALL

Just couple of items - 1. house keeping could have been better. There was this person named Adarsh. He was brilliant and he really put his efforts in his job. If he keeps on doing that, I am pretty sure, he will become an asset in his profession. But whenever he was not present, house keeping was not up to that standerd. I have experienced people only made the bed whereas Adarsh, was someone used to take care of everything, such as kitchen area, washroom, living room, terrace etc. 2. Due to orthopedic problem, I was not able to walk for couple of days. Had ordered something from dominoz and asked the guest service if they can take the delivery on behalf of me and send it to my room. It was denied probably because of hotel rules, I don't know. In that condition I had to go and collect the delivery and it was not a good experiance. While collecting the delivery someone from front office reached out to me when he saw I was not walking properly, and said that in this condition I should have inform them to take the delivery and send it to my room. Not sure where the disconnect is as I got 2 different responses. Anyways, I enjoyed my stay.

Dear Aniruddha D., Thank you for taking the time to tell us about your experience at the Grand Mercure Bengaluru at Gopalan Mall. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sachin MAHESHWARY

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