Baraquda Pattaya - MGallery 5 stars

The staffs are friendly and helpful. However, the cleanliness need improve the bed smell like body odor of previous guests.

I never read the review when I book MGallery, I should have for this one, the label "MGallery by Sofitel" for this hotel is just a joke. Old hotel not very well maintained, service is minimum. The room: very noisy and not efficient AC, shower is leaking, just a shampoo and soap, no conditioner, poor toilet paper quality, very old TV system, no power plug nearby the bed, minibar is minimum. No privacy, can't lock door of toilets which remain always a bit open... The service: I asked the hotel to book a taxi for me (basic request for this kind of hotel normally), the fare was 2 times more expensive than normal and the "taxi" was a tuktuk... not very nice to seat at the open rear of a tuktuk truck on an highway, at least for 2 times the normal price we could expect a normal car.

Im just sad that you chose to leave Accor behind but im sure that it will be better 😂

I recently stayed at the Baraquda Hotel in Pattaya and unfortunately, I was quite disappointed with my experience other than proximity to the beach and other popular amenities, overall, I found the hotel lacking in several areas. One of the major letdowns was the breakfast options. The variety and quality of the breakfast spread were severely lacking. I expected a wider range of choices, but unfortunately, the options provided were quite limited. This was quite disappointing, especially considering that breakfast is an important meal for guests to start their day. Another issue I encountered was the hotel's outdated condition. The property appeared to be in dire need of renovation. The overall look and feel of the hotel were quite old, and it was evident that it hadn't been properly maintained. This lack of upkeep affected various areas, including the swimming area. The timber floor in the swimming area was broken, which not only looked unappealing but also raised concerns about safety. Additionally, despite being advertised as a 5-star hotel, the Baraquda Hotel did not meet the standards I would expect from such a rating. The overall experience felt more like that of a 3-star hotel, which was disappointing considering the price I paid for my stay. The lack of attention to detail and the outdated facilities contributed to this impression. Given these factors, I would not choose to stay at the Baraquda Hotel again in the future. I believe there are better options available, even among well-maintained 4-star hotels in the area. While the hotel's location near the beach and other amenities is a positive point, it does not outweigh the shortcomings I experienced during my stay. In conclusion, the Baraquda Hotel Pattaya left much to be desired. The limited breakfast options, the overall outdated condition of the hotel, including the broken timber floor in the swimming area, and the mismatch between its advertised rating and the actual experience were significant disappointments. I would recommend considering alternative accommodations for a more enjoyable stay in Pattaya.

Good hotel, rooms are nice and different design from usual hotel rooms. Breakfast was pretty good, swimming pool looks nice. Nice and pleasant stay.