Name: Baraquda Pattaya - MGallery
Address: PATTAYA, 20150, THAILAND
Telephone: (+66)38/769999
Rating: 4.4

A good relaxing stay

Denis K. Couples - 07/03/2020 Confirmed reviews ALL

The hotel is located very close to the beach and business area. There are a lot of choice of restaurant around. The staff service is very friendly and polite. The suite I stay is very large and clean. The coffee machine provided in room is definitely a plus. I find the maintanace of the room is not aligned with the branch. A lots of detail in the room is rough, like the shower, door handle and electiric switch.

Greetings from Hotel Baraquda Pattaya! Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

Good quality hotel in central Pattaya

John Families - 06/03/2020 Confirmed reviews ALL

Very comfortable and well maintained rooms. Good breakfast service. Only issue was that the restaurant was closed for lunch and dinner but this was a minor problem because there are many restaurants close to the hotel.

Greetings from Hotel Baraquda Pattaya! Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

A very relaxing stay

deniskan 06/03/2020 TripAdvisor review

The hotel is located very close to the beach and business area. There are a lot of choice of restaurant around. The staff service is very friendly and polite. The suite I stay is very large and clean. The coffee machine provided in room is definitely a plus. I find the maintanace of the room is not aligned with the branch. A lots of detail in the room is rough, like the shower, door handle and electiric switch.

Greetings from Hotel Baraquda Pattaya! Thank you for taking the time to tell us about your experience at the hotel. I am sorry to hear that your experience did not meet your expectations. In regards to the hotel facilities, I have well noted the fact that the overall designs along with accommodation facilities have not met your expectations. We have started to mildly renovate several floors in the past few months and are planning to pursue this renovation process. Your constructive comments are of immense value in providing a focus for improvement of Hotel Baraquda Pattaya products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance to welcome you in Pattaya in not so distant future. Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

Located in the heart of Pattaya, close to all amenities.

Mark Solo - 04/03/2020 Confirmed reviews ALL

Overall exceptional. Although some service staff lacked training in their role which caused me some frustration. I will stay there again.

Greetings from Hotel Baraquda Pattaya! Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

Great Location

Dave Solo - 03/03/2020 Confirmed reviews ALL

Overall enjoyed the stay.The staff was the highlight.Very helpful/friendly.Hotel was located close to everything.Some little things that were not right.No clock anywhere in room,one day no hot water,breakfast buffet needs upgrade compared to other hotels in area.

Allow me to express my gratitude for sharing your thoughts on the experience you had at Hotel Baraquda MGallery and for assessing the level of service provided and quality of food I am truly sorry to hear regarding the breakfast issues you have experienced during your recent stay with us. Please rest assured that your feedback regarding the breakfast has been conveyed to our Food and Beverage Manager and our Executive Chef, who are taking the necessary actions in order to improve the dining experience and the quality of the buffet. Your constructive comments are of immense value in providing a focus for improvement of the hotel’s products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance to welcome you in Pattaya in a not so distant future. Yours sincerely, Mr. Khata Sinhaseni Cluster General Manager

Excellent

Nickyz Solo - 02/03/2020 Confirmed reviews ALL

Very nice hotel with excellent and friendly staff

Greetings from Hotel Baraquda Pattaya! Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

Good stay

Cher X. Friends - 01/03/2020 Confirmed reviews ALL

The staff is very welcoming and the service in the lobby is very friendly and helpful.

Greetings from Hotel Baraquda Pattaya! Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

Particularly comfortable property and guest rooms

Trevor Solo - 26/02/2020 Confirmed reviews ALL

Check in was smooth and professional. The welcome from all staff members in the entry foyer was impressive and this continued each time I passed that area. My guest room was very well appointed. Breakfast in Sea restaurant was very good, as was the service. Similarly Nauti cafe, although the food menu was quite limited. Checkout was well organized and seamless. A very enjoyable stay. My only negative comment relates to the noise each evening thru to the early morning from loud music virtually next door. I acknowledge that this is not within the Baraquda's capacity to change.

Greetings from Hotel Baraquda Pattaya! Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

John M. Friends - 25/02/2020 Confirmed reviews ALL

As always the stuff are very professional & always put the customer number 1 & nothing can never be a problem... the hotel is my one of my favorites & I will keep coming back...

Greetings from Hotel Baraquda Pattaya! Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

Good stay

Geo T. Friends - 16/02/2020 Confirmed reviews ALL

Nice room and friendly staff. Good location. Everything in the walking distance.

Greetings from Hotel Baraquda Pattaya! Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

Outdated hotel that would have been a hit in its 'hey day'

Mannix S. Solo - 12/02/2020 Confirmed reviews ALL

I will not comment too much on this review as l do not have much positive things to say save the customer service was nice. Perhaps management need to have a closer look at this property's condition. It was CERTAINLY NOT the standards of M Gallery hotels that i have stayed at multiple times in the past. The reason l booked this hotel was because it was classed as an M Gallery

Greetings from Hotel Baraquda Pattaya! Thank you for taking the time to tell us about your experience at the hotel. I am sorry to hear that your experience did not meet your expectations. In regards to the hotel facilities, I have well noted the fact that the overall designs along with accommodation facilities have not met your expectations. We have started to mildly renovate several floors in the past few months and are planning to pursue this renovation process. Your constructive comments are of immense value in providing a focus for improvement of Hotel Baraquda Pattaya products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance to welcome you in Pattaya in not so distant future. Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

Good location, friendly staff

David B. Friends - 12/02/2020 Confirmed reviews ALL

Good location near restaurants , shops and bars. Friendly staff and excellent breakfast.

Greetings from Hotel Baraquda Pattaya! Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

Great service, lovely staff

Phil Business - 12/02/2020 Confirmed reviews ALL

My trip was business, staff were attentive and friendly. The suite was very well appointed. Will certainly stay here on my next trip.

Greetings from Hotel Baraquda Pattaya! Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

Good Stay

Anonymous Solo - 10/02/2020 Confirmed reviews ALL

My room was upgraded during a part of my stay. Your breakfast has been scaled down for a few months now and that's a dissapointment.

Allow me to express my gratitude for sharing your thoughts on the experience you had at Hotel Baraquda Pattaya MGallery and for assessing our Breakfast service. I am truly sorry to hear that the breakfast failed to live up to your expectations. Please rest assured that your feedback regarding the food variety along with the staff service has been conveyed to our Food and Beverage Manager and our Executive Chef, who are currently taking the necessary actions in order to improve the dining experience and the quality of our breakfast. Your constructive comments are of immense value in providing a focus for improvement of our breakfast service. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance to welcome you in Pattaya in a not so distant future. Yours sincerely, Mr. Khata Sinhaseni General Manager

Perfect

Ken Couples - 08/02/2020 Confirmed reviews ALL

Been going now a couple of nights at a time over several years. Best staff all round great location great breakfast. Rooms big with good amenities

Greetings from Hotel Baraquda Pattaya! Thank you for choosing Hotel Baraquda Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

Baraquda Pattaya - MGallery 5 stars

ALL - Accor Live Limitless

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