Mercure Pattaya Ocean Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 1,175 reviews

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Mercure Pattaya Ocean Resort - Image 1
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Mercure Pattaya Ocean Resort - Image 3
Mercure Pattaya Ocean Resort - Image 4
463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung, 20150 PATTAYA, Thailand

Description

Hotel extras

  • Ocean resort with mini water park, mini rock climbing & cave

  • 200 metres away from Pattaya beach

  • Walk to beach,Terminal 21 Pattaya, Art in Paradise

  • Pamper your kids everyday with MyKids package

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Mercure Pattaya Ocean Resort

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 PATTAYA
Thailand

GPS:12.94721, 100.887436

Telephone
Fax +66 2 659 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,175 reviews

Customer review rating 5.0/5

Amit Y. Solo - Confirmed reviews ALL

Had an awesome stay at Mercure Pattaya Ocean resort hotel. The hotel was more cozy and excellent than my expectation. The staffs were courteous and very helpful. Had a memorable and wonderful stay.

Dear Amit Y., Thank you for your kind words regarding your recent stay at Mercure Pattaya Ocean Resort. We are delighted to hear that our staff contributed to making your experience memorable and that our accommodations exceeded your expectations. Best regards, Panadda Injai, Front Office Manager

Customer review rating 5.0/5

Mark J. A. Business - Confirmed reviews ALL

I have stayed in Pattaya many many times, but the service at Mercure Ocean Hotel Pattaya truly stands out. What makes a hotel memorable is not only the rooms or the location, but the people who make you feel welcome and two staff members really made my stay exceptional. They treated me like family First, Phot, the doorman, deserves special recognition. From the moment I arrived, he greeted me with a warm smile and genuine kindness. He was always attentive and very helpful with transportation and access to the hotel. Whether it was arranging taxis, assisting with rides, or helping guests safely get in and out of vehicles, Phot made everything easy and smooth. His professionalism and friendly attitude made every arrival and departure feel welcoming. Second, Anya at the reception was absolutely fantastic. She handled check-in efficiently and was extremely professional and kind throughout my stay. What I appreciated most was how helpful she was in recommending great restaurants around Pattaya, giving me excellent local suggestions to try. She also kindly helped me enter the pickup information for my Bolt rides within Pattaya, making transportation very convenient for me. Small gestures like that really make a big difference for travelers. Both Phot and Anya represent the true spirit of hospitality. Their dedication, friendliness, and willingness to go the extra mile made my stay even more enjoyable.

Dear Mark J. A., Thank you for taking the time to share your wonderful experience at Mercure Pattaya Ocean Resort. We are delighted to hear that our team's efforts, particularly those of Phot and Anya, contributed to making your stay memorable. It is always our aim to provide exceptional service and create a welcoming atmosphere for our guests. We appreciate your recognition of Phot's dedication and professionalism, as well as Anya's helpfulness during your visit. Their commitment to ensuring a smooth and enjoyable experience truly embodies the hospitality we strive for at our hotel. Your feedback regarding their outstanding service will be shared with our entire team, as it serves as a great motivation for all of us. We look forward to welcoming you back on your next visit to Pattaya, and we hope to provide you with another exceptional stay. Best regards, Panadda Injai, Front Office Manager

Customer review rating 5.0/5

Charles A. G. Families - Confirmed reviews ALL

Simply great

Dear Charles A. G., Thank you for your positive feedback. We are delighted to hear that you had a great experience at Mercure Pattaya Ocean Resort. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Panadda Injai, Front Office Manager

Customer review rating 4.5/5

Con L. Solo - Confirmed reviews ALL

All the staff are great. But a special mention to the front desk Jasmine. Nothing is a problem to keep me extremely happy. This is not the first time Jasmine has been helpful in every way possible to me. Also to concierge Mr Suphot is also very pleasant and extremely helpful

Dear Con L., Thank you for your wonderful feedback. We are delighted to hear that you had a fantastic experience during your stay and that our staff, particularly Jasmine and Mr. Suphot, contributed positively to your visit. Your recognition of their efforts is greatly appreciated, and we look forward to welcoming you back for another memorable stay. Panadda Injai, Front Office Manager

Customer review rating 5.0/5

Noppichanit S. Families - Confirmed reviews ALL

Very Good trip

Other web-users rate our hotel

  • 1,300 reviews 9.5/10 Location
  • 1,622 reviews 6.5/10 Room
  • 2,158 reviews 8.8/10 Service
  • 44 reviews 6.2/10 WiFi
  • 787 reviews 6.7/10 Cleanliness
  • 629 reviews 7.2/10 Breakfast
  • 607 reviews 4.2/10 Comfort
  • 98 reviews 8.9/10 Bar

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