Mercure Milton Keynes Hotel

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Mercure Milton Keynes Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 321 reviews

ALLSAFE approved hotel

Mercure Milton Keynes Hotel
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The most accessible hotel in the area with the most comfortable beds in town

  • Near Woburn Safari, Gulliver's Land, Silverstone, Bletchley Park and Centre MK

  • 103 modern guest rooms with golf course views, connecting rooms available and free car parking

  • Fully equipped meeting room, break out areas, Hotel Bar & Restaurant with free unlimited Wi-Fi

Our accommodation(s)

Hotel location

Mercure Milton Keynes Hotel

The Approach, Two Mile Ash
MK8 8LY MILTON KEYNES
United Kingdom

Fax: +44 1908 568303

  • ARRIVA BUS:  NO 4 TWO MILE ASH

  • By plane

    LHR HEATHROW At 95.2km / 59.15 miles

  • By plane

    LONDON LUTON At 44km / 27.34 miles

  • By train

    MILTON KEYNES At 4.5km / 2.8 miles

GPS:52.044876, -0.807678

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast Non contractual photo

Our guest reviews for
Mercure Milton Keynes Hotel

100% genuine reviews from our guests

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ALL Rating  4.1/5  321 reviews

TripAdvisor Rating  4.0/5  1,477 reviews

Family visit

TripAdvisor rating 4.0/5

Seychelles21 TripAdvisor review

The food in the restaurant on both nights was excellent. A good choice available for breakfast but the hot breakfast buffet wasn't particularly hot both mornings. The classic room we had was very clean with a good shower but the standard lamp shade was badly water marked and needs to be replaced. Easy car parking (free).

Pleasant stay

Customer review rating 4.0/5

Lester K. Couples - Confirmed reviews ALL

Wedding party stayed here and as Mother and father of the bride they upgraded our room. Room was spacious and comfortable but the Aircon was not working and it was a very hot day. On mentioning to reception was told just open the window which is my only complaint. My wife has a bug phobia and the reply she got was they won't get through our thick curtains. Not great customer service. Breakfast was lovely as was every other bit of our stay.

Good Stay

Customer review rating 4.0/5

Kindle Friends - Confirmed reviews ALL

Though we only stayed one night the room was very clean and comfortable. Breakfast was really good with plenty of choice and staff very helpful full marks to the chef

Absolutely Brilliant Stay

Customer review rating 5.0/5

Chelle L. Families - Confirmed reviews ALL

I treated my sister to a night away for her 50th birthday and it was absolutely perfect. The service was the best ever. There were balloons, gateaux with handwritten happy birthday on the presentation slate with strawberries and chocolate, chilled prosecco, and a birthday card for £25. We had a delicious full cooked breakfast AND continental, with tea and coffee, juice and an actimel drink each served to our room at 10.30. Late checkout was 2pm! It really was a wonderful experience and the staff went above and beyond to make it special. The rooms were lovely and clean and overall I would definitely recommend staying here.

Couldn't fault a thing.

Customer review rating 5.0/5

Danny H. Solo - Confirmed reviews ALL

I had 2 nights stay with breakfast included, the rooms were lovely, powerful rainwater shower, comfy beds and spotless. The breakfast was so good that I also ate in the restaurant in the evening which was very nice. The staff were all very friendly and I'm already looking forward to coming back in a couple of months time and have also recommended the hotel to the rest of the people on my course who were all staying on local hotels. 5 stars!

Relaxing stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Staff were polite and helpful . Hotel was clean. Restaurant provided a fantastic breakfast and our evening meal was great.

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Comfortable bed. Good food. The staff were very polite, helpful and efficient

Good and not so good

Customer review rating 4.0/5

Ian B. Solo - Confirmed reviews ALL

Waited 15 mins to check in. Breakfast - hot options had dried out and no-one available to refresh food. Room very high standard and dinner food excellent

Convenient location for my needs

Customer review rating 3.5/5

C. Business - Confirmed reviews ALL

Great rooms, staff friendly and helpful. Evening meal OK but not to the standard I am use to. Also, there was the smell of people smoking in the corridor near my room.

Very impressed

TripAdvisor rating 5.0/5

Kelvin K TripAdvisor review

From walking through the door all of the staff are marvellous. The hotel is well furnished and everything works, although the TV is disappointing as there are only a few channels. Very clean environment and good parking. Adequate breakfast and a nice bar area.

Great stay

Customer review rating 5.0/5

Happy V. Families - Confirmed reviews ALL

Very good

Dear Mary R., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We very much look forward to welcoming you again and hope your next visit will be as pleasant as the previous one. Wishing you well in the meantime. Sincerely, Thusitha General Manager

Outstanding staff

TripAdvisor rating 5.0/5

nafonso2022 TripAdvisor review

Outstanding staff is the main reason for keeping us choosing this hotel. When you travel with babies and children, it makes all the difference when the staff can accommodate very specific and sometimes unexpected needs. A Big Thank You to all the staff, in particular Tracey, Natalie, Anna Maria and Teresa.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Staff/service- exceptional Food - exceptional Surroundings - lovely we were lucky enough to have a view of the golf course from our room. Room- good: light above bed was broken, toilet roll holder was broken and sofa bed and hallway were very dusting but apart from that the room was lovely just needs the broken things to be fixed. We will be coming back.

Dear Olivia J., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments about the bedroom and are delighted to let you know that all Privilege Rooms are undergoing a renovation in the coming months. We very much hope to welcome you again to experience the new offerings, Thank you again for sharing your experience. We wish you well in the meantime. . Sincerely, Thusitha General Manager

Very nice hotel

Customer review rating 4.5/5

Samantha Friends - Confirmed reviews ALL

Hotel was easy to find, plenty of parking space, felt like it was new, lovely and clean and comfy rooms

Dear Samantha B., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We very much look forward to welcoming you again and we hope your next visit will be as pleasant as the previous one. Wishing you well in the meantime. Sincerely, Thusitha General Manager

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Very nice hotel , friendly helpful reception staff. Clean, comfortable room . Very good breakfast buffet . Had an evening meal in the restaurant, food good but waiting staff need a little more training/supervision

Dear Julie m., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that your comments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We very much hope to welcome you again and wish you well in the meantime. Sincerely, Thusitha General Manager

Hotel and staff great food however was unbelievably poor not what i have come to expect from this hotel

Customer review rating 4.0/5

Bob Business - Confirmed reviews ALL

Booked as I have stayed many times before and have always been impressed with the service and staff etc but the food served for breakfast was just awful such a let down clear sign that overheads and quality have been cut here.

Dear Robert F., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thusitha General Manager

A truly great find!

Customer review rating 5.0/5

Tracey Families - Confirmed reviews ALL

Stayed for 2 days for a Wedding. Room was amazing, breakfast and dinner were brilliant. We had 3 rooms booked and each of us would come back again.

Dear Tracey B., We very much appreciate your positive comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We very much hope to welcome you again and we hope your next visit will be as pleasant as the previous one. wishing you well in the meantime. Sincerely, Thusitha General Manager

Well located, clean rooms and friendly staff

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

We stayed 3 nights with 2 adults and 2 children in adjoins rooms. Staff were friendly. A lot seemed new, breakfast pricing was all over the place, charged 2 different prices. Rooms were clean and well located for kids. Unfortunately we had electrical issues where the lights wouldn’t work in our room on the 2nd night. We were offered to move to one family room but a sofa bed doesn’t suit our children which was the reason we booked this hotel. We stayed in our room with extra lamps as wall sockets worked but had to use a torch for the toilet. We were moved to another set of adjoining rooms for the last night stay.

Dear Carolyn m., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured the lights were fixed straight after your stay and we are taking the appropriate measures to address the problem to ensure everyone is aware of the charge for children for breakfast. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We look forward to hopefully welcoming you all again very soon, especially as we have recently introduced a new dinner menu including a kids activity menu. We wish you well in the meantime. Sincerely, Thusitha General Manager

Highly recommended

TripAdvisor rating 4.0/5

PDB-Cam TripAdvisor review

Stayed here for just one night at a very reasonable rate. Clean and comfortable room, everything as it should be. Easy parking and convenient location, pleasantly green next to golf course. Staff seemed especially obliging.

Thank you for your review. We're happy to hear you had a pleasant stay. We agree, our staff are the heart of the hotel and are always willing to go the extra mile to try and ensure you have a good experience. We very much hope to welcome you again and wish you well in the meantime. MMK

Leisurely stay

TripAdvisor rating 5.0/5

adelemarsh TripAdvisor review

From the moment of booking to the time we left, we were looked after very well. We were lucky enough to be upgraded and the room was spacious, clean, and with a view over the golf course. The bathroom, with a jacuzzi bath, and a shower over, was a good size. The bed was comfortable and we had a good nights sleep. A lovely stay.

Dear Adele, Thank you for your review. We're delighted to hear you enjoyed the hotel and your stay. We put the upmost importance in helping deliver a good night's sleep from our comfortable beds, black out curtains and tranquil setting, so we're overjoyed to hear that is what you had. We very much look forward to welcoming you again and wish you well in the meantime. MMK

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