Mercure Milton Keynes Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 596 reviews

Mercure Milton Keynes Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The most accessible hotel in the area with the most comfortable beds in town

  • Near Woburn Safari, Gulliver's Land, Silverstone, Bletchley Park and Centre MK

  • 103 modern guest rooms with golf course views, connecting rooms available and free car parking

  • Fully equipped meeting room, break out areas, Hotel Bar & Restaurant with free unlimited Wi-Fi

Our accommodation(s)

Hotel location

Mercure Milton Keynes Hotel

The Approach, Two Mile Ash
MK8 8LY MILTON KEYNES
United Kingdom

GPS:52.044876, -0.807678

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Moltens Restaurant

Enjoy a meal at Moltens Restaurant with our hot rock speciality. Relax and unwind with drinks in our stylish bar and terrace, or why not treat yourself to a more intimate meal in one of our new pods.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  596 reviews

TripAdvisor Rating  4.0/5  1,563 reviews

Certificate of excellence 2023

5* trip to Mecure Milton Keynes

TripAdvisor rating 5.0/5

Karen W Couples - TripAdvisor review

A superb 4 night stay with breakfast and evening meals. Large room with comfy beds overlooking parkland. Toiletries provided and large comfy towels. Easy access shower. Plenty of tea and coffee available. Laundry service if needed. Iron and board available in the room. The hotel was always clean, well done to housekeeping 👌 The staff on the front desk were always helpful and always greeted us with a smile and a chat asking about our days out 👏. Bar and restaurant staff were the same, lovely breakfast with plenty of choice and the evening meals were great. Sea bass and belly pork was 😋. 5* all round here.

Good stay

Customer review rating 4.5/5

Linda H. Friends - Confirmed reviews ALL

Clean room with a lovely outlook onto the golf course. Good facilities.

Dear Linda H., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan General Manager

Needs improvement

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Damp patches on the ceiling and wall around the window, appears to be a leak. Black mould growth on the window cill and on the window trim. Arrived to find someone else's hair in the bathroom sink, not the head kind! Shower head needs cleaning, sprays in all directions hitting the walls and not the person in the shower.

Dear Richard P., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. The standard and level of cleanliness you encountered is by far not up to our usual standard; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope to welcome you again and showcase our true offering. Sincerely, Jonathan General Manager

Great stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The staff were welcoming and friendly during our stay. The rooms were well appointed, very clean and comfortable. Breakfast was excellent.Altogether a lovely stay.

Dear Ceryn H., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Look forward to hopefully welcoming you again very soon. Sincerely, Jonathan General Manager

Good location

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Overall a lovely stay. Check in could’ve been smoother. I booked a family rate for 2 rooms on one booking yet had to make 2 payments instead of one. Took a good 10minutes to check in because of this. Room was good and well equipped. However. Starting to show signs of wear and tear- marks on walls, doors and burn marks on the carpet. Did not detract from over all stay though and would consider again.

Dear Owen C., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate you sharing the issues surrounding your checkin, Please allow me to express my sincerest apologies. We are looking at ways in which this can be sped up to prevent further issues, Thank you again for sharing your experience. We very much hope to be able to welcome you again and wish you well in the meantime. Sincerely, Jonathan General Manager

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Other web-users rate our hotel

  • 306 reviews 9.4/10 Location
  • 1,148 reviews 7.2/10 Room
  • 1,040 reviews 8.4/10 Service
  • 20 reviews 6.4/10 WiFi
  • 477 reviews 6.2/10 Cleanliness
  • 443 reviews 5.7/10 Food
  • 431 reviews 7.9/10 Breakfast
  • 7 reviews 0/10 Pool

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