Pesan informasi

ibis budget Surabaya Airport bintang 2

Catatan tamu Avis 4.1/5 1.937 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak

Jaminan Harga Terbaik

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Saat memesan di hotel ini:

  • Saya tidak mendapatkan poin

  • Saya tidak dapat menggunakan poin saya

  • Saya tidak mendapatkan manfaat dari keunggulan

  • Saya tidak dapat memanfaatkan harga khusus anggota

+ 9 Layanan

Keistimewaan hotel

ibis Budget Surabaya Airport mengundang Anda untuk menikmati kamar yang nyaman, semuanya dengan nuansa kontemporer.

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • WIFI/Akses Internet
  • Tempat Parkir
  • Permintaan titip anak
  • Memiliki penyejuk ruangan
  • Resepsionis buka 24 jam
  • Cuci kering / Setrika
Katering
  • SarapanLayanan berbayar
Rekreasi dan aktivitas
  • Permintaan titip anak
Layanan bisnis
  • 2 Ruang pertemuan
  • Sedia layanan fotokopi/cetak

Lokasi hotel

ibis budget Surabaya Airport

Terminal Bandara International
Juanda Jl Ir Juanda No 1
Sedati Sidoarjo
61253 sidoarjo
indonesia

Tel: +62318688115

Faks: (+62)31/8688116

Check-in dari 14h00

Check out sampai 12h00

  • Dengan pesawat

    JUANDA INTERNATIONAL AIRPORT Pada 0km / 0 mil

  • Dengan kereta

    GUBENG RAILWAY STATION Pada 20km / 12 mil

GPS :-7.375076, 112.794022

Akomodasi kami

Perlengkapan tidur ibis yang baru menawarkan kenyamanan tidur prima dengan memberikan perlengkapan tidur yang sangat nyaman di setiap unsurnya: bantal dan guling microfiber, duvet besar dan empuk, juga penutup matras nyaman.

Kamar Standar 1 tempat tidur queen

  • Maks. jumlah orang: 2
  • Area: Dari 0 / 0 sq ft
  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Hub multimedia

Kamar Standar 2 tempat tidur single

  • Maks. jumlah orang: 2
  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Hub multimedia

Kamar Standar 1 queen bed Pemandangan Luas

Kamar disabilitas
  • Maks. jumlah orang: 2
  • Pemandangan: Pemandangan bandara *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Hub multimedia

Kamar Standar 2 single bed Pemandangan Luas

  • Maks. jumlah orang: 2
  • Pemandangan: Pemandangan bandara *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Hub multimedia

Kamar Standar dengan 1 Queen bed & 1 bunk bed

  • Maks. jumlah orang: 3
  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Hub multimedia
Kamar

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 2

  • Ukuran maksimal: 27

  • Kapasitas maksimal: 80 orang

  • Kapasitas perjamuan maksimal: 3 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
ibis budget Surabaya Airport

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.1/5

1.937 ulasan

tripadvisor

Peringkat TripAdvisor 4.0/5

480 ulasan

2020 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2020

Clean, Efficient, but not Comfortable

Catatan Tripadvisor 2.0/5

Robert S Business - 30/08/2019 Ulasan TripAdvisor tersertifikasi

Room was indeed clean, as in "close to new." The room layout was tight, not a place you would want to or could do anything else but sleep. Shared the bed with my suitcase, if that tells you anything. Three problems - upon arrival in the late afternoon, the room temp was around 30C, and the temperature would drop only about 1C per hour, so it was unbearable inside the room. Front desk would send no one to check the AC unit, just suggested I leave the room with the key in the slot so the AC would run, and I could return to the room later that evening. They would let me back in the room. Four hours later, temp had dropped to 25C, but would drop no lower. Second issue - entry to room hallway required a room key, but I was greeted by a woman who wanted to know if I wanted a massage. Really? Turns out there is a "spa" there, but otherwise I thought the hookers were paying off management. Third issue - this hotel is in the domestic terminal. If flying international, you need to take a free hotel shuttle to the other terminal, about 15 minutes, and the shuttle runs hourly.

Dear Mr Robert, Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus Solikhin Hotel Manager

good deal

Catatan Tripadvisor 4.0/5

laurencep228 Solo travel - 21/01/2018 Ulasan TripAdvisor tersertifikasi

Very convenient clean deal for stop over or pre early departure stay. Staff were wonderful and very helpful, the room was perfect. The corridor carpet could be improved or replace but otherwise a perfect stay.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rachmad Suwardi General Manager

Poor check-in service

Catatan Tripadvisor 2.0/5

tcy686 Family - 04/12/2017 Ulasan TripAdvisor tersertifikasi

We travelled with an infant and checked-in during the wee hours. We hoped to have a smooth check-in but unfortunately it's not. Firstly I was told by the receptionist that he could not find my booking and I need to showed him the details of my booking. Prior to that I emailed the hotel that I would checked-in very late and the reservation system already had my credit card details to secure my booking. Next, we weren't given the room that we booked (a queen size bed & a bunk bed) and we were given a normal queen size room. We had to go to the reception again with an infant to get clarification. Although in the end, we were upgraded to a suite but the whole check-in experience was not pleasant.

Dear Sir/madam, Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Again, we appreciate your sharing, your concerns, and your feedback. It is our hope that you will give us the opportunity to better serve you in the near future Best Regards, Rachmad Suwardi General Manager

Customer Service could be inproved

Catatan Tripadvisor 3.0/5

SicakSuet Business - 23/10/2017 Ulasan TripAdvisor tersertifikasi

Convenient for early morning flights. Well priced. Few point for improvement, after almost 1 month, have yet to receive my room invoice which reception said would be emailed. Request via Accor has gone unanswered. Had an early morning flight from the other terminal. Was informed by reception to wait downstairs for the free shuttle car but there was none

Ibis Budget

Catatan Tripadvisor 4.0/5

ajatah Family - 08/01/2017 Ulasan TripAdvisor tersertifikasi

The room though small is sufficiently structured for a short stay. It is clean and the staff are helpful. The location is not so convenient if you are catching an early flight from the international terminal.

Dear Ajatah We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Muchammad Akbar Front Office Supervisor

Best airport hotel

Catatan Tripadvisor 5.0/5

YOSUAANANTA Couples - 29/10/2016 Ulasan TripAdvisor tersertifikasi

This hotel is the best airport hotel in the town, you can get direct access to airport. It's located exactly at the airport, at Terminal 1 Juanda. This hotel provide the best for your need, breakfast ready, the room not to big but the IBIS design it very good to our comfort.

Dear Yosuaananta We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Muchammad AKBAR Front Office Supervisor

Ibis - Airport Hotel

Catatan Tripadvisor 3.0/5

afrianz Solo travel - 21/09/2016 Ulasan TripAdvisor tersertifikasi

Fast check in and check out process Standard room is very compact. Enough for 2 persons. But not sure how to Air Conditioner is good. Do not expect fancy bathroom nor a good breakfast nor a good view from your room.... :)

Dear Mr. afrianz Thank you Mr. afrianz for taking the time to tell us about your experience at Ibis Budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Best Regards, Muchammad AKBAR Front Office Supervisor

Worth of at Ibis Budget Hotel airport

Catatan Tripadvisor 4.0/5

yanto88ho Business - 20/05/2016 Ulasan TripAdvisor tersertifikasi

This is our second times, staying at Ibis Budget Surabaya Airport, as well CGK Airport bis Budget Hotel, they provide nice resting place, before catching early flight or to meet early morning schedule. The breakfast nice, serving at very early morning, for us to have cup of cafe with slice of toast. Hotel service comfortable with friendly staff, and room cleanliness. Overall, we are satisfied to stay at the hotel, and get the business done.

Dear our beloved guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

I enjoy Ibis Budget Surabaya

Catatan Tripadvisor 4.0/5

aisyahx Family - 22/02/2016 Ulasan TripAdvisor tersertifikasi

The one night stay was very pleasant. Security check everytime to enter the lobby is a plus point. The room was compact and comfortable. Cute shower!! Had a good night sleep. Cool breakfast area......

Poor service!

Catatan Tripadvisor 1.0/5

loujak Business - 29/11/2015 Ulasan TripAdvisor tersertifikasi

I arrived at 11.30pm and my next flight was at 5.30am. The guy at the check in desk asked me to wait another hour because their system was down. I raised my voice, I said I don't care about their system, I was tried and I wanted to sleep. I had only 4 hours time to rest and he wanted to take away another hour!!! No way!! After long argument I finally got my room.

Great rooms for a small price.

Catatan Tripadvisor 5.0/5

LRS747 Friends getaway - 14/11/2015 Ulasan TripAdvisor tersertifikasi

Stayed a few nights when i had some business at the airport and the staff and facilities were great. Very helpful staff and the location was perfect for my needs. The rooms are clean and the beds very comfortable. Airco worked well

Good as transit hotel

Catatan Tripadvisor 4.0/5

VhistaClaudya Solo travel - 25/10/2015 Ulasan TripAdvisor tersertifikasi

Was stay here on my transit from Jakarta to Luwuk. Hotel room was nice and comfy. Order a wake up call, but the staff is not very helpful. Over all, price with quality is equal. Will going back to this place is I have another transit in Surabaya.

Great Hotel with clean room and amentities

Catatan Tripadvisor 5.0/5

Melvin T Business - 18/05/2015 Ulasan TripAdvisor tersertifikasi

Location is very near to Surabaya Juanda International airport. Free transfer to international airport. All i need to do is to make arrangement with the front desk and the staff will arrange transport. No extra charges. Hotel is located in Juanda Domestic Airport and close to many eateries and convenience store. not a problem for a stay over before flying off. Not for people who want to tour city as the taxi ride will take 30-45mins out to the city by taxi only. Rooms wise is very clean. No frills. Clean rooms with nice air-conditioning and hot water shower.

Dear reviewer, I was glad to know that your stay is good, I will share this with my team to keep our cleanliness on top of our commitment. Again, thank you we are welcoming you back at Ibis Budget Surabaya Airport. warm regards, Intan Pujawati General Manager

Nice transit hotel!

Catatan Tripadvisor 4.0/5

RanaRofiqul Couples - 17/05/2015 Ulasan TripAdvisor tersertifikasi

This is a very decent hotel for nice rest in between the flights. You get all you need in the room. Rooms are quite comfortable. The location is also very accessible. Value for money. Very much recommended if one is looking for rest during the long waiting hours in between flights.

Dear Rana Rofiqul, Thank you for staying with us in between your flight recently and review for our hotel. It was great to know that our hotel accommodate your needs on waiting your next flight. We are looking forward to welcoming you back at Ibis Budget Surabaya Airport. warm regards, Intan Pujawati General Manager

Simplicity is key

Catatan Tripadvisor 5.0/5

teeairlehh Solo travel - 04/05/2015 Ulasan TripAdvisor tersertifikasi

Stayed at this hotel for the night before my flight back to Singapore the next day, and I was not disappointed with the hotel. It is a very simple hotel with all the necessities included. I like the interior of the hotel room, and it is very cozy, especially for a single traveller like me. They provided breakfast, which was not a grand buffet but it was nonetheless very nice. The staff are very friendly, even though they are not fluent in English, they will try and get help and assist you. I really enjoyed this hotel, especially since they provided a shuttle service to the other terminals.

Dear Teeairleh, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. best regards, Intan Pujawati General Manager

Runway vew

Catatan Tripadvisor 5.0/5

Manuh1666 Solo travel - 10/04/2015 Ulasan TripAdvisor tersertifikasi

Very nice, enjoy the runway view, I can see Malang mountain behind runway. I did not expecting that quiet even right away in Airport. No noise. Good place to stay, you don't have to pay taxi back and forth, especially at the time I have a business in US embassy.

Dear Manuh, Thank you for staying with us recently and your review for Runway View Room. Glad to know that hotel facilities can meet your requirement. We are looking forward to welcoming you back at Ibis Budget Surabaya Airport. warm regards, Intan Pujawati General Manager

convenient and clean!

Catatan Tripadvisor 5.0/5

Wilsen L Business - 17/01/2015 Ulasan TripAdvisor tersertifikasi

Recommended for transit passenger on quick-in-and-out stay! Simple and clean room - no frills! Check-in-and-out experience was good! Free wifi access - very essential especially to those who requires connectivity for work purposes!

Dear Mr. Wilsen, Thank you to share with us your experience during your stay in our hotel and we hope your next visit will be as pleasant as the previous one. Sincerely, Intan Pujawati

Very convenient airport hotel in Surabaya Juanda International

Catatan Tripadvisor 5.0/5

winsat Family - 31/12/2014 Ulasan TripAdvisor tersertifikasi

Very convenient airport hotel in Surabaya Juanda International Airport Terminal 1. Warning : Terminal 1 is NOT international terminal, so international travellers must go to terminal 2 through nearby villages using public taxi approx US$ 5-7, or using free shuttle bus every 30min, but timing is not fixed.

Dear Winsat, Thank you for your review .... Our hotrl location at Terminal 1 (Domestic Airline) you may use our free transfer facility from Terminal 2 (International Airline) to our hotel, everyday from 4am to 7pm Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Intan Pujawati

clean and compect space.

Catatan Tripadvisor 3.0/5

calvinl464 Business - 25/10/2014 Ulasan TripAdvisor tersertifikasi

It lovation at the demostic hall. For the first visitors need to give some direct how to reach the international hall. It is in the opposite side old the runway. Totally the bed is clean but the outlet of air conditioner is wrong direction.

Dear Mr. Calvin, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Intan Pujawati

friendly staff, very small rooms, good price

Catatan Tripadvisor 4.0/5

Vielgereister2014 Couples - 11/10/2014 Ulasan TripAdvisor tersertifikasi

please note that this airport hotel is convenient when arriving on a domestic flight. As we arrived on an international flight at midnight, we still had to make a taxi-journey of about 20mins. from one terminal to the other in order to actually reach the hotel. staff was very friendly. the rooms are extremely small, you can just about fit your two legs around the sides of the bed whilst still touching the edges. Use ear plugs (we did), our room was about 30 meters from the runway!! Our "non-smoking" room smelt heavily of smoke, but I guess that is an overall Indonesian problem, where everyone smokes everywhere every time. The hotel is very handy for a quick overnight stop or just for a few hours before your onward journey. Local breakfast buffet is good. Prices are very moderate.

Dear Vielgereister, Thank you for staying with us at Ibis Budget Surabaya Airport and your review about our hotel. We are very sorry about your expereince in our non smoking room, we will do consistency checking about this issue. Again thank you for your feedback and we are looking forward to welcoming you back at Ibis Budget Surabaya Airport! Best regards, Intan Pujawati General Manager

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