ibis budget Surabaya Airport

ibis budget Surabaya Airport 2 stars

Customer review rating (ALL Rating) 4.4/5 448 reviews

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Hotel extras

ibis Budget Surabaya Airport invites you to enjoy our comfortable rooms, all of which come with a contemporary ambience.

ALLSAFE approved hotel

Hotel location

ibis budget Surabaya Airport

Terminal Bandara International, Juanda Jl Ir Juanda No 1, Sedati Sidoarjo
61253 SIDOARJO
Indonesia

  • By plane

    JUANDA INTERNATIONAL AIRPORT At 0km / 0 miles

  • By train

    GUBENG RAILWAY STATION At 20km / 12 miles

GPS:-7.375076, 112.794022

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Breakfast

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  448 reviews

TripAdvisor Rating  4.5/5  638 reviews

Certificate of excellence 2022

Great hotel

TripAdvisor rating 5.0/5

anantafam Solo travel - TripAdvisor review

Overall good and efficient hotel. Location is great, on the first floor between arrival and departure of the domestic terminal 1. The bed and linen were good, and the shower was clean, hot water was good. Had a good opportunity to rest before an early flight. Wifi was good to playing game :) There is outdoor coffee shop with a cheaper price, definitely worth another visit.

Not an airport hotel.

Customer review rating 0.5/5

Cath Couples - Confirmed reviews ALL

The hotel was fine, but it is not an airport hotel. It is a 30 minute drive to the airport and it took 1.5 hours for the hotel shuttle to get us to the hotel after a long day of travel.

Dear Mr.Benjamin K., Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Friendy Ignatius Rares General Manager

Good stay and well located

Customer review rating 5.0/5

Nur Solo - Confirmed reviews ALL

Good stay

Dear Mrs. Nur A., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Ignatius Rares General Manager

Thank you to all your fantastic staff.

Customer review rating 5.0/5

Adrianna Solo - Confirmed reviews ALL

Your staff are fantastic. From the welcome and farewell, as well as in between, your staff really go out of their way to help make your stay a good one. I had help with printing, moving my bags up and down, as well as getting to the right terminal. Thank you to all of you for making my stay a really stress free one.

Dear Mrs. Adrianna A., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Ignatius Rares General Manager

well located

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

The room is quiet good & comfort. The staff are helpful.

Dear Mrs. Gustiartini Erinta F., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Ignatius Rares General Manager

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Other web-users rate our hotel

  • 118 reviews 9.3/10 Location
  • 481 reviews 8/10 Room
  • 617 reviews 9.6/10 Service
  • 11 reviews 8.3/10 WiFi
  • 375 reviews 9/10 Cleanliness
  • 73 reviews 8.9/10 Vibe
  • 33 reviews 4.5/10 Breakfast

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