Customer review rating (ALL Rating) 4.4/5 471 reviews
The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.
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ibis budget Surabaya Airport
Terminal Bandara International, Juanda Jl Ir Juanda No 1, Sedati Sidoarjo
61253 SIDOARJO
Indonesia
GPS:-7.375076, 112.794022
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Railway station
Access: 20.2 km / 12.55 mi 45 min drive
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Entertainment centre
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Wood/forest
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Shopping centre/mall
Access: 15 km / 9.32 mi 20 min drive
Shopping centre/mall
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Strategic location, great view on the runway :)
Customer review rating 4.0/5
Yanti Business - Confirmed reviews ALL
Dear KAPRIANA L., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager
Friendly and helpfull staff
Customer review rating 3.5/5
Wijanto T. Solo - Confirmed reviews ALL
Dear Wijayanto T., Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. At the hotel we provide suite type rooms which are wider in size than standard rooms. Maybe in the future you can try our room of that type. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Friendy Rares Hotel Manager
Friendliness
Customer review rating 5.0/5
Anonymous Business - Confirmed reviews ALL
Dear Mrs. Helvita D., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager
Best Transit hotel
Customer review rating 4.5/5
Budiman Solo - Confirmed reviews ALL
Bapak Hazarry Haji A. / Budiman yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis budget Surabaya Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Friendy Rares Hotel Manager
Good sleep warm welcome from team member
TripAdvisor rating 5.0/5
Odyssey20971464290 TripAdvisor review
Bapak Odyssey20971464290 yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis budget Surabaya Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Friendy Rares Hotel Manager
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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