ibis budget Surabaya Airport

ibis budget Surabaya Airport 2 stars

Customer review rating (ALL Rating) 4.4/5 483 reviews

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Hotel extras

ibis Budget Surabaya Airport invites you to enjoy our comfortable rooms, all of which come with a contemporary ambience.

ALLSAFE approved hotel

Hotel location

ibis budget Surabaya Airport

Terminal Bandara International, Juanda Jl Ir Juanda No 1, Sedati Sidoarjo
61253 SIDOARJO
Indonesia

GPS:-7.375076, 112.794022

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Breakfast

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  483 reviews

TripAdvisor Rating  4.5/5  649 reviews

Well located

Customer review rating 4.0/5

Julius Solo - Confirmed reviews ALL

Well located if your flight early in the morning.

Dear Mr. Julius C., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

Well located

Customer review rating 4.0/5

Kok B. Solo - Confirmed reviews ALL

The hotel is located between the arrival hall and departure domestic halls. Very convenient with convenient stores operates till around 8 to 9pm. The rooms are tidy and clean. It's a standard room which consistent to the ones I tried at Jakarta.

Dear Mr. KB L., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

Location was very well,

Customer review rating 4.0/5

Nudianto Solo - Confirmed reviews ALL

Am very enjoy good choice for waiting next trip

Dear Mr. Nudianto, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

Strategic location, in the middle position of Terminal 1 Juanda Surabaya Airport

Customer review rating 5.0/5

Raziq Solo - Confirmed reviews ALL

Strategic location, in the middle of Terminal 1 Juanda Surabaya Airport. Very nice staff, security staff help me to bring my trolley from below (Ground Level) to lobby (Level 1) and till in front of my room. Thank you so much for the welcoming gift surprise (greeting card with drink and snacks) at my room. I got the room with apron and runway view. For next stay, I wish there are some dispensers available for mineral water refill.

Dear Mr. Khairurraziq, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

The room was dirty

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

I found small animal (some cockroaches) in room

Dear Mr. Akrom, Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Friendy Rares Hotel Manager

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Other web-users rate our hotel

  • 148 reviews 9.4/10 Location
  • 556 reviews 7.9/10 Room
  • 697 reviews 9.4/10 Service
  • 13 reviews 8.3/10 WiFi
  • 428 reviews 9/10 Cleanliness
  • 81 reviews 8.8/10 Vibe
  • 44 reviews 5.2/10 Breakfast

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