ibis budget Surabaya Airport 2 stars

TripAdvisor rating 4.0/5 406 reviews
ibis budget Surabaya Airport
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+ 9 Services
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Room 1

Number of guests
Children's age

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Hotel extras

ibis Budget Surabaya Airport invites you to enjoy our comfortable rooms, all of which come with a contemporary ambience.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast
Leisure and activities
  • Babysitting on request
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis budget Surabaya Airport

Terminal Bandara International
Juanda Jl Ir Juanda No 1
Sedati Sidoarjo
61253
sidoarjo
indonesia

Tel: +62318688115

Fax: (+62)31/8688116

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    JUANDA INTERNATIONAL AIRPORT At 0km / 0 miles

  • By train

    GUBENG RAILWAY STATION At 20km / 12 miles

GPS :-7.375076, 112.794022

Our accommodations

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Standard Room with 1 queensize bed

  • Max. number of persons: 2
  • Area: From 0
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Multimedia hub

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Multimedia hub

Standard Room with 1 queensize bed Runaway View

  • Max. number of persons: 2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Multimedia hub

Standard Room with 2 single beds Runaway View

  • Max. number of persons: 2
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Multimedia hub

Standard Room with 1 queen-size bed and 1 bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Multimedia hub

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

Find out more

Our guest reviews for
ibis budget Surabaya Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,812 reviews

tripadvisor

TripAdvisor Rating 4.0/5

406 reviews

Awesome place for transit passengers

Customer review rating 4.1/5

Stevanus U. Business - 09/01/2020 Confirmed reviews ALL

I had a great experience staying at Ibis Budget Surabaya Airport, as it is a very convenient place for transit passengers or the passengers with late night arrival and early morning flight.

Dear STEVANUS U. , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Ibis budget hotel surabaya airport is my home and stuff are my family

Customer review rating 4.1/5

Taha A. Solo - 07/01/2020 Confirmed reviews ALL

Simply,all the stuffs are friendly and always helpful and smile,the rooms are very very clean and comfortable,many choices of good quality restaurant with a very reasonable prices,grocers also that for 24 hours,massage services, once I will like to thank pak Khuswatus,pak Anas and all stuffs for the warm feelings towards hotel guests,so I wish all the best for my ibis budget hotel

Dear a. TAHA , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback & yes surely we are very glad to welcome you back as our loyalty guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we hope your next visit will be as pleasant as the previous one and we are waiting for you on February. Have a great day, Mr a. Taha! :) Best Regards, Khuswatus Solikhin Hotel Manager Sincerely, Khuswatus Solikhin Hotel Manager

great location, very convenience for business trip

Customer review rating 4.1/5

Nurlia Business - 18/12/2019 Confirmed reviews ALL

the location very strategic and convenience for business trip.

Dear NURLIA SADIKIN , MRS We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Very Convenient. Aircon needs repairs

Customer review rating 4.1/5

Rob Business - 16/12/2019 Confirmed reviews ALL

Great Staff, nice cold beers, very convenient. The Air Con in my room didn't work properly - it was very hot.

Dear TAUBE ALEXSEI ROBERT , MR. Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus Solikhin Hotel Manager

mr

Customer review rating 4.1/5

Yohanes L. W. Business - 15/12/2019 Confirmed reviews ALL

very good

Dear YOHANES LULUS w. , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Recomended

Customer review rating 4.1/5

Iwan Business - 15/12/2019 Confirmed reviews ALL

For bussines travelling is good choice

Dear IWAN VITRIANTO , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

about room position

Customer review rating 4.1/5

Rieta R. D. Business - 13/12/2019 Confirmed reviews ALL

1. room facilities are in accordance with the price 2. strategic hotel location 3. suggestion: preferably for women who are staying alone given a room not too far from the front office 4. very like breakfast there is a choice of regional menu according to the location of the hotel

Dear RIETA ROSSITA , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Fuss free stay

Customer review rating 4.1/5

Jeremy Business - 04/12/2019 Confirmed reviews ALL

Smooth check in and check out. Clean as always.

Dear JEREMY TEO , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Sleep well

Customer review rating 4.1/5

Rully T. Business - 04/12/2019 Confirmed reviews ALL

It was great and i slept well

Dear RULLY T. , MR We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Satisfying facilities for a short break between long flight.

Customer review rating 4.1/5

Hotma H. Families - 02/12/2019 Confirmed reviews ALL

Good assistance Good bed Good food

Dear HOTMA H. , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Good Experiences stay at Ibis

Customer review rating 4.1/5

Pria U. Business - 10/11/2019 Confirmed reviews ALL

We always looking ibis hotels to stay around Indonesia, we satisfied with Ibis hitels styles or budget,

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus S Hotel Manager

Stress free transit.

Customer review rating 4.1/5

Anonymous Friends - 09/10/2019 Confirmed reviews ALL

I had not pre-booked but it couldn't haven't been simpler or easier to find and stay in the hotel. The rooms are simply and cleverly designed. Staff are friendly. And it's just next door to departures.

Dear KATHRYN ANNE , MRS. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Disappointing

Customer review rating 4.1/5

Franki Solo - 07/10/2019 Confirmed reviews ALL

Receptionists seemed burned out. No smiling faces and lack of communication skills even know how to speak English. Room service is inefficient and looked very disappointed when no tipps were given due to bad service. Good staff training is much needed.

Dear Mr Frankie, Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus Solikhin Hotel Manager

Too cramp

Customer review rating 4.1/5

Randy W. Business - 07/10/2019 Confirmed reviews ALL

The room was too small, very difficult for 2 person to stay. Barely able to fit inside the toilet. Not enough power outlets. Hard to do any work. Lastly, bathroom and sink were too small and difficult to maneuver around.

Dear Mr Randy W., Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus S Hotel Manager Khuswatus Solikhin Hotel Manager

Service could’ve been better

Customer review rating 4.1/5

Nurul Families - 04/10/2019 Confirmed reviews ALL

Our aircon wasn’t in good condition. We were told to wait while the technician check on it. After an hour, there was go progress and I wished they could’ve offered a room move instead of making us wait longer as we needed to sleep. Service could’ve been better

Dear NURUL AIN MOHAMED ALI , MR. Thank you for taking the time to tell us about your experience at the ibis budget Surabaya Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Khuswatus Solikhin Hotel Manager

Worht it

Customer review rating 4.1/5

Muhammad F. A. Couples - 02/10/2019 Confirmed reviews ALL

Clean, enough space, worht for short stay

Dear M FAHMI A. , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

better than expected

Customer review rating 4.1/5

Rido Couples - 02/10/2019 Confirmed reviews ALL

your hotel called Ibis Budget so I'm assuming it's going to be like "budget" airline where everything are unpleasant experience. But I was wrong. The hotel was good for it's price. Quiet and peaceful. But the food need improvement.

Dear RIDO ADIMAS YOGATAMA , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Good value

Customer review rating 4.1/5

Jessica Families - 02/10/2019 Confirmed reviews ALL

Please improve your shower head, the water stream coming out wasn't comfortable. It feels like too sharp on our skin.

Dear JESSICA LEE FEI SZE , MR. We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Very clean

Customer review rating 4.1/5

I P. N. E. P. Couples - 20/09/2019 Confirmed reviews ALL

The bed was very comfort, the toilet is very clean, the room is cozy and comfortable to stay.

Dear Mr I Putu We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager

Simple Hotel

Customer review rating 4.1/5

Randy P. Business - 20/09/2019 Confirmed reviews ALL

The hotel has awesome location which is part of Airport building (Terminal 1 Surabaya). Easy check-in and check-out.

Dear Mr Randy, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khuswatus Solikhin Hotel Manager
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