ibis budget Makassar Airport

ibis budget Makassar Airport 2 stars

Customer review rating (ALL Rating) 4.4/5 871 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Free WiFi and Internet Corner

  • Breakfast Area with Variance Traditional menu; open from 05.30 - 10.00 AM

  • 24 hours Check-in Assistance & Luggage Storage / Cloakroom

  • Room Service & Stall (Coffee Bike // Grab & Go)

  • Angkasa Meeting Room

Hotel location

ibis budget Makassar Airport

Sultan Hasanuddin Airport, Jl Bandara Baru, Sultan Hasanuddin Makassar
90552 MAKASSAR
Indonesia

  • TERMINAL PANAKUKANG:  KODE J PANAKUKANG

  • By plane

    SULTAN HASANUDDIN At 0km / 0 miles

  • By plane

    SULTAN HASANUDDIN At 0km / 0 miles

GPS:-5.076544, 119.546726

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

WAROENG IBIS

Provide continental menu

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Our guest reviews

Our guest reviews for
ibis budget Makassar Airport

100% genuine reviews from our guests

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ALL Rating  4.4/5  871 reviews

TripAdvisor Rating  4.5/5  775 reviews

Very happy

Customer review rating 5.0/5

Abdul Business - Confirmed reviews ALL

Good service thanks

well located

Customer review rating 3.5/5

William R. B. Business - Confirmed reviews ALL

everything is clean n neat, but the wifi is super slow n hard to connect to any gadgets, n the signal of my phone is too low maybe bcause of the room that surrounded by building. so if someone need hotel for stay n doin some work that need internet, maybe i cant recomend ibis style airport.

Dear WILLIAM REZA B., We very much appreciate your comments regarding your stay at the ibis budget Makassar Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joice Bakker Hotel Manager

Nice Room

Customer review rating 5.0/5

Joy Families - Confirmed reviews ALL

Had to checked in late night, asked to change the bed sheet and the staff happily did it. I booked the one with the bunker bed so my kid was so happy. For a short stay as we fly to other city in the next early morning, it was a pleasant stay.

Dear JOY M., We very much appreciate your comments regarding your stay at the ibis budget Makassar Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team especially regarding the cleanliness of our bed sheets and linens. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joice Bakker Hotel Manager

Good location

Customer review rating 4.5/5

Anthonius A. A. Business - Confirmed reviews ALL

No yet

Dear ANTHONIUS ALEXANDER A., We very much appreciate your comments regarding your stay at the ibis budget Makassar Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joice Bakker Hotel Manager

Dibawah standard

Customer review rating 2.5/5

Aries V. Business - Confirmed reviews ALL

- There are dead insects under the right side of the mattress - Sheets are not clean - water heater try to kill me, - wifi room so bad

Dear KADEK ARIE S V., Thank you for taking the time to tell us about your experience at the ibis budget Makassar Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joice Bakker Hotel Manager

Well located for transit trip

Customer review rating 3.0/5

Adry M. Families - Confirmed reviews ALL

I have bad experience in room 161, the shower hanger broken, tv is not clear to watch and power outlet is not easy to find

Dear ADRY HERLY M., Thank you for taking the time to tell us about your experience at the ibis budget Makassar Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joice Bakker Hotel Manager

Airport hotel, good price, easy to locate, small rooms.

Customer review rating 4.0/5

Dan Families - Confirmed reviews ALL

This is a well located airport hotel. I had a long layover and it was nice to be able to have my own room to relax in. The rate is very reasonable. However, the room is quite small. The walls are thin and so you can hear most everything that is happening in the hallway. I could hear the airport PA system. It was not too loud and I was tired so I fell asleep quickly. Also, bring your own soap or plan to buy in the lobby. I would gladly book here again if I have a long layover and would prefer to have my own space instead of sitting in a terminal for 8+ hours.

Cozy

Customer review rating 3.5/5

Mila Solo - Confirmed reviews ALL

the first day i stay there, it was so comfort place but can’t see the view outside. my eyes hurt a little because of the dim lights. very friendly service except the male receptionist who I gave the room key, he is like a robot, im sorry but overall, i like stay there although just for a day while waiting my turn to flight. THANK U FOR THE EXPERIENCE ALSO U GUYS ARE SO KINDNESS

Dear NI PUTU MILLA A., We very much appreciate your comments regarding your stay at the ibis budget Makassar Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joice Bakker Hotel Manager

Good

Customer review rating 5.0/5

Andrew Solo - Confirmed reviews ALL

Everything is good

Dear ANDREW K., We very much appreciate your comments regarding your stay at the ibis budget Makassar Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joice Bakker Hotel Manager

good service but poor room

Customer review rating 3.5/5

Thommy Business - Confirmed reviews ALL

the AC is so noisy,

Dear THOMMY BHRNLIE A., Thank you for taking the time to tell us about your experience at the ibis budget Makassar Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joice Bakker Hotel Manager

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Transited in Makassar airport on my flight destination to Sorong, West Papua.

Dear DEFY NATANIEL P., We very much appreciate your comments regarding your stay at the ibis budget Makassar Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joice Bakker Hotel Manager

my 1st stay at ibis budget makassar airport

TripAdvisor rating 2.0/5

erlinw2016 Business - TripAdvisor review

best location inside airport makassar and the only choice, poor amenities, poor bathroom, not match value for breakfast, service need more improvement, wifi is quite ok, overall honestly this is the lowest rating that i have ever gave to All Accor plus hotel partner.

Dear erlinw2016, First of all, thank you very much for visiting our hotel and spend your valuable time by giving us such a very positive feedback. Allow me to express my sincere apologize that your first experience with us did not meet your expectations. In ibis, we always try and do the best to provide the best product as well as the good services. I will share your comment all my team and I will be thankful if you could give us another chance to prove our improvement. Please send us message to +62 8114388998, and I personally will taking care your room and ensure it will meet your expectations. Once again, thank you and we are waiting for your next coming. Best Regards;

Excellent in terms of location

TripAdvisor rating 3.0/5

nice2cu290 Families - TripAdvisor review

I stayed in this hotel with my 5 years old son on the 26th of October on our transit to Gorontalo from Jogjakarta. The location of this hotel is very convenient for travelers whose on transit and have to catch up with early morning flights. The staff at front desk are very friendly. The bed is very good. This hotel offers clean, green and environmentally friendly but what we experienced was the whole place stinks with cigarettes smoke. The breakfast is very average with only white bread, instant coffee. We end up had our breakfast at the Starbucks nearby.

Dear nice2cu290 , Greeting from Ibis Budget Makassar Airport , Thank you for sharing your feedback, our hotel located the center of the airport , to ensure our customer easy to find us. glad to know that our service still meet your expectations, and related to the breakfast , i will share on my internal meeting to looking for the best solution, i wish you still give us chance o serve you better at the nearest future, thank you cordially, Sekar Ayu

Convenient hotel in the airport

TripAdvisor rating 4.0/5

gssiboro Business - TripAdvisor review

This hotel is very convenient if you are in needs of place to stay when you land in Makassar during wee hours or when you are on transit. The amenities are standard though. Need to put clear sign or direction from Arrival Hall.

The standard but reliable Ibis budget hotel

TripAdvisor rating 3.0/5

Tony_pergi Couples - TripAdvisor review

Fine for an overnight stay. The location is excellent for early flights. Also for other morning flights, we experienced big traffic jams another day . There are big signs for the Ibis hotel, but the main path along the pavement is blocked off. Then it was more difficult to find! Do not take the wide pathway to the ground floor of the building, take the narrow route through the small shopping mall. The two gates to the Ibis were locked off when we travelled, so keep going then return to the ibis by the path next to the roadway.

Dear Tony_pergi, Greetings from Ibis Budget Makassar Airport, Thank you very much for your feedback, Being our pleasure to know that you have a great time with us and also your information will be very useful for the other traveler, thank you Sekar Ayu

Great place to stay for early flights

TripAdvisor rating 4.0/5

952winniee Families - TripAdvisor review

Our flight was at 6AM in the morning, so this budget hotel was the best choice for our last night in Makassar. The room was small, which was expected and we had the room for three people (bunkbed). The beds were very comfy with clean white sheets. We prepared all our necessities in one bag so that we could leave our luggage at the front desk. Checkout went very smooth as well.

Dear Winnie E, Greeting from Ibis Budget Makassar Airport, Thank you for taking your time to share your feedback with us, Its very glad to know that you mentioned we are the best choice for your transit Hotel, and feeling comfortable with clean and white sheets and the others, I will share your comment to the department concern at our internal meeting. We are always waiting for your next visit, Best Regard, Sekar Ayu

VERY disappointed

TripAdvisor rating 1.0/5

PuB1Tzu Business - TripAdvisor review

the shower in the first room was cold...after 30 minutes the staff confirmed that I had no hot water and then moved me to another room that had the promise of a nice hot shower, however, it ended after less than 2 minutes. I was overcharged for laundry and did not receive the food voucher that the hotel offer when booking.

Great potential, but needs improvement!

TripAdvisor rating 4.0/5

mamaika2014 Couples - TripAdvisor review

I stayed there for the second time. Still, the check-in process is very slow. Too many forms to fill in, why? Some TV chanels are very blury, not able to watch tennis on Fox Sport, water in the shower at 8 am was only lukewarm. Breakfast is ok, but only 2 knifes in the whole hotel are available.Hallo, need it to spread the jam on my toast! Twice asked staff for milk, the refilling came from small 0,2 packages. Why not buy in bulk? I give these hints because I'd like to stay many more times in this hotel because the location is superb and exactly what a need for my travels. So, keep it up! Your friend from Australia.

Dear Mr. Mamaika , Warm greeting from Ibis Budget Makassar Airport, Thank you for taking your valuable time to share your comment to us, being our pleasure to hear positif review from your second stay, Regarding to some comment about breakfast and Tv channel , please take assure that we will share it directly to department concern to make sure we can provide better service in the future , We wish you still give us chance to serve you in the nearest future, my best regard,

Poor check-in staff

TripAdvisor rating 2.0/5

sharp294229 Solo travel - TripAdvisor review

This is not my first stay at this hotel. Unfortunately, this is my worst experience there. Checking in at 00.30, it took almost half an hour for the reception staff to assign a room though I've made a reservation through accorhotels.com.

Dear Our valuable customer... Thank you for sharing your experience at Ibis Budget Makassar Airport. Its always pleasure to receive positive comments from our customer. I would like to express our deeply apologize for the inconvenience caused during your stay with us. It was really out of our standard of check in procedure. I will share your feedback with my team, and to ensure that we would do our best to fix this on your next coming. Once again thank you for sharing with us, and we hope you can give us a chance to give our best service. Best Regards; Rachmad Suwardi

Airport Stopover in Makassar

TripAdvisor rating 3.0/5

chambo243 Couples - TripAdvisor review

The reception too quite some time with only 2 receptionists and many guests waiting to check-in & out. The rooms size was very small and there was not small fridge in the room. We asked for non-smoking and were supposedly assigned a no smoking room. After signing a form related to a penalty if we smoked in the room we were provided a smoking room complete with ash tray. The room was smoke smelly - not good.

Dear Mr. Chambo234, warmest greeting from Ibis Budget Makassar Airport, thank you for taking time to share your comment related to to stay with us, please let me to express our sincere apology that our room does not meet your expectation. In Ibis Budget, we always try to provide the best service for our customer with our budget concept, we are really sorry that until now ibis budget not prepare mini bar at the room yet. but if you need refrigerator for saving your beverage , you can contact receptionist for further information. Thank you , Rachmad Suwardi - General Manager

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