Novotel Phuket Karon Beach Resort & Spa Hotel 4 stars

Customer review rating 4.4/5 6,881 reviews
Novotel Phuket Karon Beach Resort & Spa
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Hotel extras

  • Every room has a balcony or terrace including free WiFi

  • Ideal location a short stroll from the beach and local shops

  • Relaxing spa treatments/massages and fitness centre

  • Indulge in our unique beverage experience with MyGlass package

  • Pamper your kids with fun activities and kids meals with MyKids package

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • PHUKET AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Services for children
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Novotel Phuket Karon Beach Resort & Spa

568 Patak Road Karon
Muang Phuket
83100
phuket
thailand

Tel: +6676358666

Fax: (+66)76/358645

Contact email

Check-in from 14h00

Check out up to 12h00

  • HIGHWAY :  4

  • By plane

    PHUKET AIRPORT At 49km / 30.45 miles - Shuttle paying

GPS :7.853611, 98.292778

Our accommodations

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

Standard Twin

  • Max. number of persons: 3
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard

  • Max. number of persons: 3
  • Area: From 28
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Twin

  • Max. number of persons: 3
  • Area: From 28
  • Views: Pool side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior

  • Max. number of persons: 3
  • Area: From 28
  • Views: Garden side, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Deluxe Room King

  • Max. number of persons: 4
  • Area: From 30
  • Views: Pool side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Fun Junior Suite

  • Max. number of persons: 4
  • Area: From 38
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Romantic Plunge Pool Junior Suite

  • Max. number of persons: 3
  • Area: From 28
  • Views: Garden side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Paradise Suite King

  • Max. number of persons: 4
  • Area: From 52
  • Views: Mountain view, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Fun Suite

  • Max. number of persons: 4
  • Area: From 52
  • Views: Mountain view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Plunge Pool Suite

  • Max. number of persons: 4
  • Area: From 60
  • Views: Garden side, Pool side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

HORIZON

Type of cuisine: International

Offering Breakfast, Horizons features a true international and Asian buffet experience with an open-plan seating and show kitchen.

JOE KOOL'S POOLSIDE GRILL

Type of cuisine: International

Chill-out in the al-fresco area of Joe Kool's offering casual poolside dining with pizzas, pastas, burgers and local snacks. From 18.30 to 21.00, enjoy decadent evening theme buffets.

Lunch

11:00 - 18:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ocean's Restaruant

Type of cuisine: International

Experience authentic Thai and Asian cuisine in Phuket at the Ocean's Restaurant at Novotel Phuket Karon Beach Resort. Our Chefs have come up with a menu of the most popular and sought after Thai and Asian dishes for you to experience during your stay

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHAMPIONS SPORTS BAR

Photo non contractuelle / Strictly non binding

Keep updated with the latest sports action from all around the globe in the relaxed surroundings of our lounge bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of beverages at our Pool Bar, which also serves light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Phuket Karon Beach Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,881 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,891 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location.

Customer review rating 4.4/5

Michelle Families - 18/03/2020 Confirmed reviews ALL

Very nice clean hotel, staff very friendly and helpful

Great location.

Customer review rating 4.4/5

Stephen P. T. Couples - 16/03/2020 Confirmed reviews ALL

Very friendly, highly efficient, very clean. Hope too return next year.

Customer review rating 4.4/5

Ann Solo - 14/03/2020 Confirmed reviews ALL

Excellent customer service. Amenities were very well maintained. All made for a great experience.

We enjoyed our stay very much

Customer review rating 4.4/5

Bev W. Families - 13/03/2020 Confirmed reviews ALL

When we arrived we were told we had a free upgrade. A plunge pool omg thank you so very much.

Good value, well located near quieter beach

Customer review rating 4.4/5

Joanne H. Couples - 10/03/2020 Confirmed reviews ALL

We loved out plunge pool suite.

Great location

Customer review rating 4.4/5

Sheyanne Families - 03/03/2020 Confirmed reviews ALL

Novatel Karon is located at the northern end of the beach and it's out of the way of all the hussle and bussle of Karon's main area and yet is only a 10min walk away. Patong is only 10min but tuktuk which is also perfect! The hotel is clean and staff is friendly. There is a great swim up bar and the spa there is wonderful!

Customer review rating 4.4/5

J Couples - 01/03/2020 Confirmed reviews ALL

Bed was good, had a private pool but we had to ask for it to be cleaned. We also had the food which had a fountain with the pool and was very noisy during the day. The shower was poorly designed, water would go everywhere as there was no shower screen. When we arrived we were advised that they needed our credit card detail and that the would hold 10,000bht, we were not told about this when we booked. We were told about how we can book drinks and meals to an account and this would be deducted from the holding fee. When we left they charged the meals and drinks seperate.y and when asked about the holding fee I was advised it would be refunded in two week.

Clean and tidy, well located and maintained resort near to plenty of amenities.

Customer review rating 4.4/5

Ross W. Couples - 26/02/2020 Confirmed reviews ALL

Very much enjoyed our stay. Glad we paid extra for the plunge pool room as came with excellent sitting room area and lovely bathroom as well as sizeable bedroom. Well cleaned each day and staff friendly and polite across the board. Whilst not an extensive menu, what we ate on site was well presented, fresh and tasty and good value for money.Breakfast was a little chaotic and queuing to get your coffee was too much like being at a service station.

Dear Alun W., Thank you for taking the time to write a review regarding your recent stay. We would love to have the chance to welcome you again at the Novotel Phuket Karon Resort and Spa With kind regards, Benjamin Lehmann Executive Assistant Manager
Customer review rating 4.4/5

Anonymous Families - 25/02/2020 Confirmed reviews ALL

Very few sunchairs at the pool. Manu places specially at the pools there was missing stonesand small holes, places where the children get hurt and cut.

Dear Ester, We very much appreciate your comments regarding your stay at the Novotel Phuket Karon Beach Resort & Spa, which help us to constantly review our services to adjust them to our guest needs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Lehmann Executive Assistant Manager

Great staff and lots to do

Customer review rating 4.4/5

Michelle R. Couples - 25/02/2020 Confirmed reviews ALL

wonderful

Dear Michelle, We are so happy that you had such a great stay and will look forward to welcoming you again soon! Warm regards, Jean Philippe Lovotti General Manager

Comfortable stay at nice location

Customer review rating 4.4/5

Vishrut Couples - 23/02/2020 Confirmed reviews ALL

The resort is located at Karon beach. The plus part is that it is away from all the crowd of patong beach. The rooms are neat and clean with all the necessary amenities. We being vegan had a bit of compromise for searching vegetarian options in the menu. But whatever we got was nice. The 3 pools were good option. Found a dearth of parking space. Also there were only 2 lifts (at least we knew of only 2). Needed to walk. Keep it up !!!

Dear Vishrut, Thank you for sharing your good review with us and for being our guest. It is our pleasure to learn that you appreciate your room , amenities and the pools we provide to ensure you a seamless experience and thank you for your feedback about the options of vegetarian menu, parking and hotel building lifts. We hope to welcome you back soon. Best wishes, Benjamin Lehmann Executive Assistant Manager

great experience

Customer review rating 4.4/5

Sandra Couples - 20/02/2020 Confirmed reviews ALL

Wonderful property and great location. The room was good and the facilities and amenities were good too. Great facilities for kids. Close proximity to the beach. Few ants around the room and the exhaust didn't seem to work. Overall had a comfortable stay.

Dear Sandra, Thank you very much for your feedback. We are absolutely delighted to have learned that your time with us left such a positive impression and hope to welcome you again in the future at Novotel Phuket Karon Beach Resort & Spa. Tropical regards, Benjamin Lehmann Executive Assistant Manager

Good Stay but can improve better

Customer review rating 4.4/5

Edwin Families - 18/02/2020 Confirmed reviews ALL

i stayed for 3 nights 4 days with my family and last minute i had to bring along my maid and I had to be charged 150usd for her 3 night stay without breakfast which i felt very expensive. No 2 it was a family room which means family with small kids which basically they will come with strollers but we were given room on the 1st floor without a lift which made things difficult for us to go out and come back every time and carry the stroller up and down. 3rd the bottled water in the room didn't taste too good and the bottles were either dirty or was not looking good. 4th no car rental or bike rental facility which made things difficult. 5th Restaurant service at the ocean was very slow.

Absolutely fantastic

Customer review rating 4.4/5

Betty R. Couples - 17/02/2020 Confirmed reviews ALL

We stayed at Novotel in Karon Beach for 5 nights and we absolutely loved it! The room was perfect, the breakfast absolutely incredible with plenty of choices for every taste, the hotel is amazing with 3 swimming pools and great building layout. We already miss you!

Dear Betty, Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Novotel Phuket Karon Beach Resort & Spa and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon. Warm regards, Benjamin Lehmann Executive Assistant Manager

Great Stay in wonderful hotel

Customer review rating 4.4/5

Ken Couples - 17/02/2020 Confirmed reviews ALL

This hotel has a wonderful atmosphere with large pool and even some guest entertainment in the pool. (Giant beach-ball and games) The staff are very friendly and engaging. Even a "road safety" man to escort you across the road to the beach. The pleasant walk into the Karon Beach restaurant strip takes 10-15 mins. Given the hotel has a different Food Theme Night each night you may not even want to leave the hotel. The suites are particularly nice and even have a small private plunge pool. Would definitely stay again on my next visit to Karon Beach

Dear Kenneth, We very much appreciate your comments regarding your stay at the Novotel Phuket Karon Beach Resort & Spa. It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Lehmann Executive Assistant Manager

Reasonable standard for Thailand hotel

Customer review rating 4.4/5

Dennis R. Families - 12/02/2020 Confirmed reviews ALL

Negative; Pool was doubtful and looked dirty most of the time during our stay. It looked like there was too little water in the pool, so the normal cleaning procedure did not function General standard of building should be looked over and details fixed where necessary Breakfast buffet should be less options - higher quality. Chairs in buffet should be in cleaning friendly material, not cloth (we witnessed a child guest vomit on the chair and table, and the chair can not be cleaned properly) Hotel should consider if a walking bridge or similar could be established for crossing the road to the beach safely (of course in a height where all cars, trucks etc. can pass safely underneath). Positive Most food in restaurants was good and tasty Staff very friendly and accommodating Generally professional Hotel is well designed and comfortable, only renovation standard is a bit low

Dear Dennis, We highly value your opinion and thank you sincerely for the time taken to share your comments. With your feedback you give us the chance to constantly review our services and better adjust them to the needs of our guests. I hope to have the pleasure of welcoming you back Novotel Phuket Karon Beach Resort & Spa. With kind regards, Benjamin Lehmann Executive Assistant Manager

Family vacation

Customer review rating 4.4/5

Pierre Families - 10/02/2020 Confirmed reviews ALL

Whereas we were staying in a family suite for one week, we got a very bad room the first night: no teepee, next to the road, full lights from the outside. We complained and got a much better room the next day until the end of our stay. The Thai restaurant was serving good food but the service was a bit slow and not always professional (e.g. not asking for the level of spiciness and then bringing a meal so spicy we could not eat it). Whereas the restaurants were not serving any real baby food for children below 2 years old, the cook prepared home made mashed potato specifically for our baby and it was much appreciated. The road to cross to go to the beach is definitely a bummer and wasn't expected: we thought the Novotel Karon Beach resort would actually be on the beach with private access, sunbeds, umbrellas, etc.

Brilliant location for a relaxing week.

Customer review rating 4.4/5

Mr K. R. Couples - 10/02/2020 Confirmed reviews ALL

Very enjoyable stay. Clean well managed hotel with great facilities. Dedicated staff to attend to your requirements. Reception, restaurant bar or housekeeping staff deserves a big pat on the back for a job well done.

Comfortable and Great Stay

Customer review rating 4.4/5

Rajeev J. Solo - 07/02/2020 Confirmed reviews ALL

The resort has everything that you need with a beach a nice 2min walk away from the resort. The service is great. The receptionists are all extremely helpful, honest and really go out of their way to make you feel at home. The spa was amazing... i did a different massage everyday and every day was a blessing. I felt truely relaxed on the visit, despite the corona virus outbreak which dampened my mood. The evenings were perfect with good food and amazing guitar standup music that i really enjoyed listening too. The rooms are quite spacious, and the plunge pool was amazing. All of this made the stay worth it. Thank you everyone!

Well located. In front at the beach.

Customer review rating 4.4/5

Tirle S. Families - 01/02/2020 Confirmed reviews ALL

I like my experience, because all of you helped my family on everything were necessary. Just one day we felt a bad smell in resort,

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