Novotel Phuket Karon Beach Resort & Spa Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 6,896 reviews

Novotel Phuket Karon Beach Resort & Spa
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+ 20 Services

Hotel extras

  • Every room has a balcony or terrace including free WiFi

  • Ideal location a short stroll from the beach and local shops

  • Relaxing spa treatments/massages and fitness centre

  • Indulge in our unique beverage experience with MyGlass package

  • Pamper your kids with fun activities and kids meals with MyKids package

Hotel location

Novotel Phuket Karon Beach Resort & Spa

568 Patak Road Karon
Muang Phuket
83100 phuket

Fax: (+66)76/358645

Check-in from 14h00

Check out up to 12h00

  • HIGHWAY:  4

  • By plane

    PHUKET AIRPORT At 49km / 30.45 miles - Shuttle paying

GPS:7.853611, 98.292778

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

The resort features 7 accommodation options. Chill on the balcony of your standard room, take a dip in the private pool of your plunge pool suite, or enjoy time with your kids in a family room. There's an option for everyone at Novotel Phuket Karon.

Our guest reviews for
Novotel Phuket Karon Beach Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,896 reviews

TripAdvisor Rating 4.0/5

1,896 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Wonderful Stay

Customer review rating 4.5/5

Anonymous Couples - 26/03/2020 Confirmed reviews ALL

So pleased with the whole experience. The room was spacious, clean and comfortable. We very much enjoyed the breakfast each day and the location was great. Had a wonderful time and will recommend to family and friends.

Lovely pool and restaurant

Customer review rating 4.5/5

Pamela S. Friends - 25/03/2020 Confirmed reviews ALL

We enjoyed our stay there, especially the proximity of the beach and shopping area

We really enjoyed our stay!

Customer review rating 4.0/5

Anonymous Friends - 25/03/2020 Confirmed reviews ALL

We had a wonderful stay at Karon beach Novotel. Staff were accommodating. Food, drinks and service was good. Spa treatments were amazing. Our room was comfortable and clean. The shower was great.

Great hotel with excellent facilities.

Customer review rating 4.5/5

Adrian B. Couples - 25/03/2020 Confirmed reviews ALL

Great hotel in an excellent location. Close enough to the attractions but not in the thick of it so great for families or those looking for a quieter location

Great Family Holiday

Customer review rating 4.5/5

Darren W. Families - 21/03/2020 Confirmed reviews ALL

A great stay and plenty of room in and around the kids and lagoon pools. Great for families with a waterslide for the kids (Kids Pool), plenty of activities for the kids and additional buffet area for the kids during breakfast. The staff show great Thai hospitality with the Manager ever present during a full sitting of breakfast to answer any questions or just to say 'Sawasdee'. A special mention to Tony on the front desk who went above and beyond to assist in booking a day tour. Overall a great holiday.

Great location.

Customer review rating 4.0/5

Michelle Families - 18/03/2020 Confirmed reviews ALL

Very nice clean hotel, staff very friendly and helpful

Great location.

Customer review rating 4.5/5

Stephen P. T. Couples - 16/03/2020 Confirmed reviews ALL

Very friendly, highly efficient, very clean. Hope too return next year.

Customer review rating 5.0/5

Ann Solo - 14/03/2020 Confirmed reviews ALL

Excellent customer service. Amenities were very well maintained. All made for a great experience.

We enjoyed our stay very much

Customer review rating 4.0/5

Bev W. Families - 13/03/2020 Confirmed reviews ALL

When we arrived we were told we had a free upgrade. A plunge pool omg thank you so very much.

Good value, well located near quieter beach

Customer review rating 4.0/5

Joanne H. Couples - 10/03/2020 Confirmed reviews ALL

We loved out plunge pool suite.

Great location

Customer review rating 5.0/5

Sheyanne Families - 03/03/2020 Confirmed reviews ALL

Novatel Karon is located at the northern end of the beach and it's out of the way of all the hussle and bussle of Karon's main area and yet is only a 10min walk away. Patong is only 10min but tuktuk which is also perfect! The hotel is clean and staff is friendly. There is a great swim up bar and the spa there is wonderful!

Customer review rating 2.5/5

J Couples - 01/03/2020 Confirmed reviews ALL

Bed was good, had a private pool but we had to ask for it to be cleaned. We also had the food which had a fountain with the pool and was very noisy during the day. The shower was poorly designed, water would go everywhere as there was no shower screen. When we arrived we were advised that they needed our credit card detail and that the would hold 10,000bht, we were not told about this when we booked. We were told about how we can book drinks and meals to an account and this would be deducted from the holding fee. When we left they charged the meals and drinks seperate.y and when asked about the holding fee I was advised it would be refunded in two week.

Clean and tidy, well located and maintained resort near to plenty of amenities.

Customer review rating 4.0/5

Ross W. Couples - 26/02/2020 Confirmed reviews ALL

Very much enjoyed our stay. Glad we paid extra for the plunge pool room as came with excellent sitting room area and lovely bathroom as well as sizeable bedroom. Well cleaned each day and staff friendly and polite across the board. Whilst not an extensive menu, what we ate on site was well presented, fresh and tasty and good value for money.Breakfast was a little chaotic and queuing to get your coffee was too much like being at a service station.

Dear Alun W., Thank you for taking the time to write a review regarding your recent stay. We would love to have the chance to welcome you again at the Novotel Phuket Karon Resort and Spa With kind regards, Benjamin Lehmann Executive Assistant Manager
Customer review rating 3.5/5

Anonymous Families - 25/02/2020 Confirmed reviews ALL

Very few sunchairs at the pool. Manu places specially at the pools there was missing stonesand small holes, places where the children get hurt and cut.

Dear Ester, We very much appreciate your comments regarding your stay at the Novotel Phuket Karon Beach Resort & Spa, which help us to constantly review our services to adjust them to our guest needs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Lehmann Executive Assistant Manager

Great staff and lots to do

Customer review rating 4.5/5

Michelle R. Couples - 25/02/2020 Confirmed reviews ALL


Dear Michelle, We are so happy that you had such a great stay and will look forward to welcoming you again soon! Warm regards, Jean Philippe Lovotti General Manager

Comfortable stay at nice location

Customer review rating 4.5/5

Vishrut Couples - 23/02/2020 Confirmed reviews ALL

The resort is located at Karon beach. The plus part is that it is away from all the crowd of patong beach. The rooms are neat and clean with all the necessary amenities. We being vegan had a bit of compromise for searching vegetarian options in the menu. But whatever we got was nice. The 3 pools were good option. Found a dearth of parking space. Also there were only 2 lifts (at least we knew of only 2). Needed to walk. Keep it up !!!

Dear Vishrut, Thank you for sharing your good review with us and for being our guest. It is our pleasure to learn that you appreciate your room , amenities and the pools we provide to ensure you a seamless experience and thank you for your feedback about the options of vegetarian menu, parking and hotel building lifts. We hope to welcome you back soon. Best wishes, Benjamin Lehmann Executive Assistant Manager

great experience

Customer review rating 4.5/5

Sandra Couples - 20/02/2020 Confirmed reviews ALL

Wonderful property and great location. The room was good and the facilities and amenities were good too. Great facilities for kids. Close proximity to the beach. Few ants around the room and the exhaust didn't seem to work. Overall had a comfortable stay.

Dear Sandra, Thank you very much for your feedback. We are absolutely delighted to have learned that your time with us left such a positive impression and hope to welcome you again in the future at Novotel Phuket Karon Beach Resort & Spa. Tropical regards, Benjamin Lehmann Executive Assistant Manager

Good Stay but can improve better

Customer review rating 3.5/5

Edwin Families - 18/02/2020 Confirmed reviews ALL

i stayed for 3 nights 4 days with my family and last minute i had to bring along my maid and I had to be charged 150usd for her 3 night stay without breakfast which i felt very expensive. No 2 it was a family room which means family with small kids which basically they will come with strollers but we were given room on the 1st floor without a lift which made things difficult for us to go out and come back every time and carry the stroller up and down. 3rd the bottled water in the room didn't taste too good and the bottles were either dirty or was not looking good. 4th no car rental or bike rental facility which made things difficult. 5th Restaurant service at the ocean was very slow.

Absolutely fantastic

Customer review rating 4.5/5

Betty R. Couples - 17/02/2020 Confirmed reviews ALL

We stayed at Novotel in Karon Beach for 5 nights and we absolutely loved it! The room was perfect, the breakfast absolutely incredible with plenty of choices for every taste, the hotel is amazing with 3 swimming pools and great building layout. We already miss you!

Dear Betty, Thank you for taking the time to share this review with us. We are delighted that you were pleased with your recent stay at the Novotel Phuket Karon Beach Resort & Spa and appreciate your compliments about our hospitality. Your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. We certainly look forward to welcoming you back again soon. Warm regards, Benjamin Lehmann Executive Assistant Manager

Relaxing family holiday!

TripAdvisor rating 4.0/5

Kpvv Family - 04/01/2020 TripAdvisor review

We spent 11 nights at Novotel Karon beach and it was amazing!! The whole family thoroughly enjoyed themselves especially our three children. They loved the pools and the PS4 in the room we booked. The resort is well kept and our room is great. What made our stay even better was the staffs there. Any matters we had, they were able to resolve it quickly. The hotel is a bit of a walk for the kids to the main shops but close enough to the beach. We would definitely come back again!!

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