Novotel Phuket Karon Beach Resort & Spa Hotel 4 stars

We stayed there for 3 nights and we had a very pleasant stay... We had booked plunge pool suit... When we saw the pool, it appeared to be smaller than we expected... But when we started using the pool, it appeared to be perfect for a family with small kids... For big family, there are other common swimming pool in the hotel... The food in the Ocean Park Hotel was very tasty... Snacks provided at Pool Bar had wide variety... Buffet breakfast in the restaurant was awesome... Hotel Staff were very polite and co-operative... Room amenities were good... Bathrooms were neat and clean and had enough space so that 2 - 3 people can get ready simultaneously.... The location of the Hotel is also good, as it is very near to Karon Beach and Karon market (walking distance).... The stay at Novotel was above our expectations... All of us especially our kids are very happy and missing the Hotel after our return from the trip... Thank You Novotel....

I love coming here. On the 4 occasions I have been treated kindly by all staff and nothing is an issue. I look forward to returning every 3 months

Great location and facilities, really close to the centre of Karon beach and just across the road to a wonderful beach. Key tips - the sea has a strong top current so stay within the life guard area, the hotel could improve the signage and information on this item. Also during the stay my wife was ill, the help from the staff to get a doctored was poor, also we had to book a taxi to take us the short distance to the clinic at a small cost but the staff didn’t go the extra mile to help or even supply a courtesy transport, it’s not the cost as it small, just the thought (the extra customer service mile) Overall we loved our stay, could walk to Kata, short drive to Patong and Phuket night market and the big Buddha So well worth the stay.

First 3 nights stay was in d ground floor room. Got smells, cockroach running.. should ask to change room. But last night stay changed to level 3 room. That is much much more comfortable & cleaner. Nice location. Can see long Karon beach , nice sunset views. Walking distance to market for shopping & food. Overall, is good. Thanks.

IT was disappointing which was very unfortunate. We paid for a room with plunge pool. The plunge pool did not work but the maintenance technician on Thursday night came promptly. The bed was extremely hard so we did not sleep well for two nights. WE requested a more comfortable bed after first night as paying $400 NZD a night we felt it was a reasonable request. Reception said they will put a quilt over the mattress. Was marginally better but in all the stays at Novotel this was extremely disappointing. Supplies in room including toilet paper was insufficient and running out during the night was not appropriate. There was no milk sachets to have with the tea or coffee. Room was average. Breakfast was good with a great selection. Massage was great.

For travelers who love to have a nice place to stay on holiday I would recommend this hotel. The room is well prepare and clean. Staffs are nice and helpful. The swimming pool is awesome. They have a separation pool for kid which has slider pool. Unfortunately we don't have much time for our vacation, we miss some exercise classes provided by hotel

Where i come from we use a top sheet as well as a bottom sheet on the bed , it is a much more comfortable way of sleeping and easy to regulate the temperature instead of turning down the AC so that you would be covered by a dooner You offer tea and coffee in your rooms but no complementary milk A face cloth for washing ones face would not go astray either but over all it was satisfactory

It was an overall very pleasant experience, however the rooms at the first level, at least for the room that I was staying in (2102) and the one that my friends were staying in (2104) were musky (หอม).

Great location and facilities, really close to the centre of Karon beach and just across the road to a wonderful beach. Key tips - the sea has a strong top current so stay within the life guard area, the hotel could improve the signage and information on this item. Also during the stay my wife was ill, the help from the staff to get a doctored was poor, also we had to book a taxi to take us the short distance to the clinic at a small cost but the staff didn’t go the extra mile to help or even supply a courtesy transport, it’s not the cost as it small, just the thought (the extra customer service mile) Overall we loved our stay, could walk to Kata, short drive to Patong and Phuket night market and the big Buddha So well worth the stay.

Overall the hotel was good with amazing Staff who did anything they could to assist The hotel appeared a little tired and in need of some updates. Breakfast was generally good , however could have been generally hotter as cooked items sitting were often cool or near cold.

We had a fantastic holiday staying with Novotel

The place is beautiful - the staff were friendly and very helpful- the food was top rate and delicious.

Beside the massage I really enjoyed my stay but it is something you need to be aware Of.

Fatastic facilities, location and staff

1 adult and 2 children had an amazing 10 day stay. The resort is beautiful and the staff could not do enough for us. Thank you all so much for making our holiday so brilliant!!!