Grand Mercure Bandung Setiabudi

Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.5/5 1,273 reviews

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Description

Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

ALLSAFE approved hotel

Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

  • By plane

    HUSEIN SASTRANEGARA At 9.3km / 5.78 miles

  • By plane

    HUSEIN SASTRANEGARA At 5.7km / 3.54 miles

  • By train

    STASION BANDUNG At 807km / 501.45 miles

  • By train

    STASIUN BANDUNG At 11km / 6.84 miles

GPS:-6.85478, 107.595374

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,273 reviews

TripAdvisor Rating  4.5/5  2,535 reviews

Certificate of excellence 2022

Good service

Customer review rating 4.0/5

Monika Y. Families - Confirmed reviews ALL

Good service and good food

Dear Mrs. Monika Y. T., Thank you for sharing your wonderful review. Hope it will not be too long before we get a chance to welcoming you back for another wonderful staycation at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager

Very good. Very strategic place.

Customer review rating 4.5/5

Dwi Business - Confirmed reviews ALL

Very good in all aspect.

Dear Prof. Dr. H. Dwi N., Thank you so much for your great review about Mercure Bandung Setiabudi. We are really pleased to read that you enjoy your stay with us. This is always a motivation for all team when our guests give a good feedback about the service. I will be happy to meet you in the near future and be assured that I will pass your so kind words about service to all our team. Looking forward to welcoming you back very soon. Best regards, Engkun Kurnia General Manager

Awesome stay!

Customer review rating 4.5/5

Linda Families - Confirmed reviews ALL

We had a great time here.. Surely will come back next time.

Dear Mrs. Linda E., Thank you for sharing your wonderful review. Hope it will not be too long before we get a chance to welcoming you back for another wonderful staycation at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager

Safe Choice for family holiday trip

Customer review rating 4.0/5

Michael Families - Confirmed reviews ALL

Accor hotels, in this case, grand mercure is always the safest choice when it comes to the standard for holiday trip. Price was as per expected with the quality of room and services we get. Special appreciation for Mas Rizki/Rifki (apologize for mispelling) at the guest receptionist for the warm welcome and help us to get a room for 3 nights without having the needs to change to other room, since we booked with 3 different reservation, and 1 of them is with different type of rooms. Special appreciation as well for the housekeeping team on 7th floor. On the 1st day, when we asked for a room make up, apparently when we arrived back at our room at 14.00, the room was still not cleaned yet. the 2nd day, the housekeeping team took special attention when I requested for another room make up, and they also leave a small notes on paper with sweet apologize message. Swimming pool was also good, as the water is not cold, so kids can swim more comfortable. Gym was also ok. 2 points that in my opinion need improvement, the food selection & quality, and also the selection of toys in kids playroom. Overall, it was a nice stay with Grand mercure.

Dear Mr. Michael Suwito, Thank you for staying with us and for your kind attention by giving us your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. Please be assured that I will pass your so kind words about service to all our team especially to Rizki at Front Office and our Housekeeping teams. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Engkun Kurnia General Manager

Superb service

Customer review rating 4.5/5

Ana F. Couples - Confirmed reviews ALL

The breakfast buffet make my day!! Excellent service from grand mercure setiabudi team, definitely will stay there again!! Keep up the good work!

Dear Mrs. F. A., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. I am so glad to hear that your stay was wonderful and nothing was missing for a perfect holiday. Hope it will not be too long before we get a chance to welcoming you back for another wonderful holiday at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager

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