Grand Mercure Bandung Setiabudi 5 stars

Customer review rating (ALL Rating) 4.6/5 1,050 reviews

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Description

Hotel extras

  • Large and warm, sparkling swimming pool

  • Lagoon rooms with direct access to swimming pool

  • 15 minutes driving to Lembang area

  • Best Bandung city view at Kepler Sky Lounge

  • Chinese fine dining at Jing Paradise

Our accommodation(s)

Hotel location

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 275
40154 BANDUNG
Indonesia

GPS:-6.85478, 107.595374

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,050 reviews

TripAdvisor Rating  4.5/5  3,765 reviews

Certificate of excellence 2023

cozy

Customer review rating 5.0/5

Angga S. Families - Confirmed reviews ALL

It's very comfortable because there's a nice swimming pool and near from lembang. my family loved staying at the mercure hotel. 7 years ago we stayed at the mercure hotel. a few weeks ago we chose to stay at the mercure hotel again and the hotel is still comfortable for families.

Dear Mr. Angga S., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Happy Kids Happy Family

Customer review rating 5.0/5

Erly Families - Confirmed reviews ALL

My kids absolutely love staying at Mercure because of the heated pool and the fantastic play facilities for children. Every time we visit Bandung, we always choose to stay here and we will definitely be back again!

Dear Ms/Mrs. Erly F., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

great atmosphere

Customer review rating 5.0/5

Teddy K. Families - Confirmed reviews ALL

Great stay, specially the pool, the room was excellent

Dear Mr. Teddy k., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

Good service good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Their services and staff excelent,as accor member they spoiled us with complemantary. Pool was great, they have warm pool. I was stayed at deluxe room, but the room a little bit old, key was broken but they respond was fast to fixed it. Overal good experience

Dear Ms/Mrs. Siti K., Thank you for staying with us and for your kind attention by giving us your feedback during your experienced stay. We really need guests highlights like yours to keep our level of quality and truly wish that you will continue your support towards Grand Mercure Bandung Setiabudi. We do hope that we will have opportunity to welcoming you back to our hotel in the near future. Best regards, Engkun Kurnia General Manager

good stay

Customer review rating 5.0/5

Maria S. Families - Confirmed reviews ALL

very comfortable stay

Dear Ms/Mrs. Maria Agustina s., We very much appreciate your comments regarding your stay at the Grand Mercure Bandung Setiabudi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Engkun Kurnia General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 182 reviews 8.6/10 Location
  • 642 reviews 8.2/10 Room
  • 671 reviews 9.3/10 Service
  • 9 reviews 8.6/10 WiFi
  • 344 reviews 8.6/10 Amenities
  • 335 reviews 8.2/10 Cleanliness
  • 325 reviews 8.3/10 Breakfast
  • 244 reviews 9.6/10 Pool

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