The Sebel Quay West Auckland 4.5 stars

Customer review rating (ALL Rating) 4.2/5 114 reviews

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ALLSAFE approved hotel

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

The Sebel Quay West Auckland

8 Albert Street
New Zealand

GPS:-36.84498, 174.765347

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Non contractual photo

Due to refurbishment, our Pool, Spa, Sauna & Gym are closed until end of October 2022. Complimentary access has been arranged for guests at Just Workout, a 24hr gym with group classes, and at Tepid Baths. Both are minutes' walk from the hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  114 reviews

TripAdvisor Rating  4.0/5  804 reviews

Certificate of excellence 2022

Needs renovating

TripAdvisor rating 3.0/5

bezzaact Couples - TripAdvisor review

The hotel is well located and the serviced suite that we had was spacious. Staff were friendly and the wifi was good. Unfortunately it needs to be renovated. The furniture is dated, the bed too soft and the decor is old and shabby. It was also not very clean and the kitchen wasn’t well equipped (2 spoons?!) Not what I expected from a Sebel.

Good stay

Customer review rating 4.5/5

Anom Couples - Confirmed reviews ALL

Nice rooms although a little outdated. Great customer service.

Well located

Customer review rating 5.0/5

Cathy Families - Confirmed reviews ALL

Clean large apartment with all needs provided great view and absolutely loved the patios

Zoe on reception was wonderful

Customer review rating 5.0/5

Very H. G. Business - Confirmed reviews ALL

From the moment I arrived, Zoe was so friendly and helpful. I had a couple of unexpected extra nights and Zoe made this seamless so that I didn't have to move rooms and I didn't have to worry about any paperwork, it was all taken care of. She talked me through a map of the city and showed me where my office building was. She provided advice when I ran out of clothes and needed to buy more, and the icing on the cake was when I had been walking around trying to find a takeaway dinner and a bottle of wine. Everything was closed (it was just after 8pm) and I'd had a huge week. Zoe greeted me on my return, I mentioned my failure to find somewhere to buy some wine, and not long after she brought 2 little bottles of wine to the room for me, complimentary. Couple of little chocolates too. She loaned me an umbrella when it was raining and overall made my experience feel very personal. Zoe is a gem and I promised her I'd rave about her so she gets the recognition she deserves! Thanks Zoe.

Great location, beautiful view, spacious and clean

Customer review rating 4.5/5

Steph Couples - Confirmed reviews ALL

Organised a surprise birthday stay for my partner. We were both so impressed with the spaciousness of the room. It was great to relax on the deck and take in the views of ferries coming and going on a beautiful Auckland afternoon. The place was clean and comfortable. The shower was good and great to have a separate bath too. Loved having the later check out of 11am

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Other web-users rate our hotel

  • 221 reviews 9.2/10 Location
  • 290 reviews 7.4/10 Room
  • 176 reviews 8.3/10 Service
  • 6 reviews 5.6/10 WiFi
  • 76 reviews 5/10 Cleanliness
  • 59 reviews 3.5/10 Vibe
  • 40 reviews 8.5/10 Value
  • 31 reviews 4/10 Food

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