The Sebel Quay West Auckland 4.5 stars

Customer review rating (ALL Rating) 4.1/5 226 reviews

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Description

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Hotel location

The Sebel Quay West Auckland

8 Albert Street
1010 AUCKLAND
New Zealand

GPS:-36.84498, 174.765347

Access and transport

Hotel services

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On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

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ALL Rating  4.1/5  226 reviews

TripAdvisor Rating  4.0/5  807 reviews

Very Good Stay

Customer review rating 5.0/5

John Families - Confirmed reviews ALL

The Sebel Quay West is well-located and our room was clean, comfortable, extremely spacious, well-equipped and efficiently serviced. Couldn't ask for more.

Well located - great staff

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Loved the location close to everything in downtown. Staff could not have been more helpful

Dear Sandra, We very much appreciate your comments regarding your stay at the The Sebel Quay West Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kesh

Good service, nice location

Customer review rating 4.5/5

Sue Friends - Confirmed reviews ALL

The team were very accomodating for us, great service! The room was nice, lovely corner of the building with afternoon sun shining in, nice balcony looking out to the harbour. Beds were comfortable. The reception area is being worked on, but the scaffolding wasnt a problem. Its so handy to central Auckland amenities.

Dear Sue, We very much appreciate your comments regarding your stay at the The Sebel Quay West Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kesh

Good location

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Old rooms and lobby , needs full renovation especially the bathrooms aged

Dear Maher J., We very much appreciate your comments regarding your stay at the The Sebel Quay West Auckland. It was great to see you after many years and a pleasure to have you stay with us. I agree the rooms are tired and we are currently in the process of planning refurbishment of the rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kesh Nand General Manager

Well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Great location, size of apartment was amazing! General condition of the room is very run down with lots of little things needing repair. Staff on the front desk were friendly and helpful.

Dear Rebecca G., We very much appreciate your comments regarding your stay at the The Sebel Quay West Auckland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You have provided some particularly valuable insights that I’ve been able to discuss with my respective teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Paletasala Rooms Division Manager The Sebel Quay West Auckland

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Other web-users rate our hotel

  • 290 reviews 9.4/10 Location
  • 388 reviews 6.9/10 Room
  • 241 reviews 8.2/10 Service
  • 6 reviews 2.4/10 WiFi
  • 113 reviews 4.1/10 Cleanliness
  • 89 reviews 3/10 Vibe
  • 38 reviews 2.8/10 Food
  • 23 reviews 3/10 Wellness Area

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