Pullman Magenta Shores Resort 5 stars

Customer review rating (ALL Rating) 4.1/5 1,386 reviews

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ALLSAFE approved hotel

Hotel extras

  • Beachfront location with resort style villa's

  • Outdoor lagoon pool & indoor heated pool

  • Stunning golf course & sporting facilities

  • Vie Day Spa

  • Located just 90 minutes from Sydney.

Our accommodation(s)

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Hotel location

Pullman Magenta Shores Resort

1 Magenta Drive

GPS:-33.310834, 151.522901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,386 reviews

TripAdvisor Rating  4.0/5  877 reviews

Tired old rooms

Customer review rating 2.5/5

T.w. Couples - Confirmed reviews ALL

I chose Pullman because of its reputation for quality, comfortable beds and experience. But unfortunately, this pace fell very short. The bed was so uncomfortable, definitely not a pullam bed that I am used to sleeping in!. The air conditioner unit was so yellow and old, with the filters being so thick in dust, I was afraid to use it for fear of pathogens in the air. There were two other rooms in the unit block, and with each door that opened and shut, we heard very loudly, even the voices of people talking. Someone buzzed our unit, wanting to deliver something to unit 1 on the bottom floor. Then, early at 6ish, all I could hear was reverse bipping from a truck below our accommodation through the bathroom window that was open. I've been an Accor member for 20 years and have stayed in many places, and this was not one of my good experiences. We had some lunch before we checked in at the small bar bistro, and we ordered coffee. I asked for a flat white and got a cup of plunger coffee that tasted terrible. The staff were lovely, but that's it.

Staff make the stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Myself and my partner stayed for two nights last week. We were upgraded to a three bedroom villa, which was appreciated, but just way too big for two people and was a little uncomfortable to be in. 100% understand refurbishment and congratulate you for upgrading the F&B outlets, but the team have half the space to watch over but seem to never be there because they're on the other side of the bar (the closed off area). With that being said, the restaurant genuinely surprised us with the PM staff and food being exceptional. Lameesa, Rhiannon & Curtis in particular were hospitable, open and genuine which really made our experience better. As lovely as Mel was, she was a little flustered due to a conference group that was also there which took a little bit away from the experience. Nate in the bar was great both nights, remembering our orders and saying hi throughout the day. The AM team was underwhelming compared to PM with Caz ignoring us (despite making eye contact) standing at the bar until we said excuse me. However, we completely understand when people have a bad day and she was polite when serving us. Special mention for Lucy who was also brilliant in FO during check in, however check out was a little weird with Maddie telling us we were supposed to receive an amenity but we didn't...We also ended up getting double charged due to pre-auth, but Lachlan was so quick to help me get it all sorted so that's easily forgotten. Overall would 100% come back again, maybe with a bigger group to fill out the bedrooms haha, but your staff are a credit to your property!

Dear Erin, We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. We are so glad to hear you enjoyed your stay and have forwarded your feedback with the relevant departments. We hope to welcome a fellow Heartist back to our resort soon! Kind regards, Ashleigh Pugh Front Office Team Leader

Customer review rating 2.5/5

Sue Couples - Confirmed reviews ALL

Room was dirty, big black marks on walls and mould in bathroom

Dear Sue, Thank you for taking the time to share your feedback at Pullman Magenta Shores Resort. I apologies that your experience did not meet your expectations and the delayed checkout time pushed back your plans, I understand this would of been frustrating, We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you back in the near future Sincerely, Lucy Del Piero Front Office Manager

Golf away

Customer review rating 4.5/5

Terry Couples - Confirmed reviews ALL

We went toplay golf (really enjoyable) & have a relaxing couple of days. All was as expected. Sunday hight meals were tops & the breakfasts were satisfying

Dear Terry, Thank you for taking the time to share with us your recent experience. It is nice to hear you have enjoyed your stay. I apologize for the mishap regarding bathroom amenities. I have passed this onto our housekeeping team to note for future. We hope to have the chance to welcome you back again soon for another pleasant stay. Warm regards, Kasey - Guest services.


Customer review rating 4.5/5

Janniene Couples - Confirmed reviews ALL

Prompt, courtesy check in by Lachlan. We appreciated the upgrade and the birthday thoughts. Excellent restaurant Overall very good and we have booked again!

Dear Janniene, We very much appreciate your comments regarding your stay at the Pullman Magenta Shores Resort. We are so glad to hear you enjoyed your time with us, and our staff were helpful. We look forward to welcoming you back very soon! Kind regards, Ashleigh Pugh Guest Services Agent

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Other web-users rate our hotel

  • 241 reviews 9.1/10 Location
  • 831 reviews 5.2/10 Room
  • 669 reviews 8/10 Service
  • 67 reviews 2.7/10 WiFi
  • 348 reviews 2.9/10 Cleanliness
  • 269 reviews 5.6/10 Comfort
  • 179 reviews 6.6/10 Breakfast
  • 164 reviews 4.6/10 Value

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