Novotel Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 3.9/5 1,945 reviews

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Novotel Sydney Parramatta - Image 1
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350 Church Street, 2150 SYDNEY, Australia

Description

Hotel extras

  • Newly renovated room with high speed, WiFi, Chromecast enabled LCD TV and park views

  • Modern Australian cuisine at 350 Restaurant & Lounge, ranked TOP 10 Restaurants in Parramatta

  • Outdoor pool and spa with a modern gymnasium

  • 11 flexible conference and event spaces

  • 10-minute walk to train or ferries, moments from CommBank Stadium and Riverside Theatre

Our accommodation(s)

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Hotel location

Novotel Sydney Parramatta

350 Church Street
2150 SYDNEY
Australia

GPS:-33.810197, 151.00496

Telephone
Fax +61 2 9630 0757

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

350 RESTAURANT AND LOUNGE

350 Restaurant & Lounge is now open for breakfast and dinner service. Located in Parramatta's diverse dining hub 'Eat Street' on Church Street. WINNER of One Glass rating by Gourmet Traveller "Wine List of the Year 2019 Award".

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,945 reviews

TripAdvisor Rating  3.6/5  1,372 reviews

Customer review rating 3.0/5

Anish S. Families - Confirmed reviews ALL

staff was great but we are not happy with the facility and breakfast in the morning was not great need more options.

Customer review rating 4.0/5

Glenn R. Couples - Confirmed reviews ALL

Check in delayed past check in time because room not ready. Rooms tired but clean and tidy. Good stay with no issues. Parking is $40 per night if you are not an Accor plus member but $20 if you are.

Customer review rating 4.0/5

Sara M. Families - Confirmed reviews ALL

We had a pleasant and comfortable stay overall. The room was clean, the bed was comfortable, and the hotel is very well located with easy access to transport, shops, and restaurants. The staff were friendly and helpful, which made our stay even more enjoyable. A few small improvements could make the experience even better, but we were satisfied and would consider staying again.

Dear Sara M., We very much appreciate your comments regarding your stay at the Novotel Sydney Parramatta. I am happy to hear that you enjoyed a comfortable stay with us and found the location suitable for your needs. It is also great to hear that the team were very accommodating to you which provided you a better experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Lynecee Purificacion Assistant Manager

Customer review rating 4.0/5

Andrew J. W. Couples - Confirmed reviews ALL

Pool needs doing up and it took so long to get an extra towel in the morning, I went to front desk and got one from them.

Dear Guest, Thank you for your feedback. While we’re pleased you found our staff friendly, we’re sorry for the issues that affected your stay. We apologize for the condition of the pool and spa, the delay in receiving an extra towel, and the miscommunication regarding your early departure that led to room access issues. We also regret the noise disturbance you experienced. Your comments have been shared with our team for review and improvement. Thank you for bringing these matters to our attention. Thank you Waleed Rasool Guest Service Agent

Customer review rating 4.5/5

Tina C. Families - Confirmed reviews ALL

We were made feel very welcome on arrival and staff were very accommodating, and friendly. The room was clean. Thoroughly enjoyed our stay

Dear Tina c., Thank you for your lovely feedback. We're delighted to hear that you felt very welcome on arrival and that our team was accommodating and friendly. It's great to know you found the room clean and thoroughly enjoyed your stay. We truly appreciate your kind words and look forward to welcoming you back again soon. Warm regards, Henry Chen, Assistant Manager.

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Other web-users rate our hotel

  • 791 reviews 8.8/10 Location
  • 1,492 reviews 5.1/10 Room
  • 1,065 reviews 7.7/10 Service
  • 10 reviews 6.2/10 WiFi
  • 686 reviews 4.5/10 Comfort
  • 572 reviews 4.5/10 Cleanliness
  • 329 reviews 2.9/10 Amenities
  • 310 reviews 5.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.