Whether I'm travelling solo, as a couple or family, the Novotel Sydney Central is always my first choice when staying in Sydney. For me the location is perfect, just across from Central Station, and a quick (make that slow) tram ride into the city centre. Great food selections in-house and super friendly staff. Being an Accor member certainly helps but the ambiance at the Novotel Sydney Central is what sets it apart.

Excellent service. Best hotel experience in Sydney so far. Great location, friendly staff, assistant manager went out of her way to help. We felt valued as customers! They went the extra mile to assist us in our needs during our stay

The service was great and a convenient location for our needs as a family for our stay in the city. Particular acknowledgement to Matt who met us at the door with our luggage and very friendly and helpful during the afternoon. The staff at reception on Saturday afternoon when we checked in and Sunday afternoon when we left were great too.

From start to finish this experience was exceptional. Room was ready prepared as requested. Staff friendly and personable. We dined in the restaurant in the evening, ordered the lamb shoulder, was not dissapointed. Breakfast was amazing also. Clean, tidy, professional - couldn't ask for more.

Novotel Sydney Central is our favourite to stay in the city The staff are always cheerful and wonderful We were there to celebrate my Sisters Birthday and she and her husband were definitely in love with the accommodation there also

Nice place to stay when visiting Sydney. Near Darling Harbour, Central Station and all other things to see. Only minutes away from great Chinees, Thai etc. Restaurants. Also very good for day trips by train to the bleu mountains.

Novotel Sydney Central is the ideal place to stay for any visit to Sydney. Close to shops, attractions, theatres and public transport. The hotel has clean and spacious rooms, a good restaurant and most of all, outstanding staff.

our accommodation was excellent and the hotel staff were friendly, helpful and very professional. On arrival we were greeted by the doorman who directed us to the check in counter who was very helpful and friendly and explained everything too us.

We stayed in the city after flying into Sydney late from FIJI. Partner needed to work next day in the city. Bed was comfortable rooms clean and staff extremely helpful. Location is a little difficult ti find

We were greeted by the most friendly staff who couldn’t do more for us. The manager Felise was very friendly and professional. Excellent location and amazing value for money. Great car park and buffet breakfast was delicious. We will be back!

Hotel is east access to Central station, Paddy's Market, Darling Harbour & Light Rail. Ramp access for disabled & luggage is not clearly marked. It is through the parking station to the right. Staff were pleasant, breakfast average buffet, Would stay again.

Took the in-laws and my family to Sydney to watch the Military Tattoo. The room was immaculate, staying in the suites. Hotel restaurant was great, they could update their lighting as the main area was a little dark. Their breakfast menu was a hit with my children. Couldn't flaw the hotel at all, even with checking out felt like they wanted us back which is a change for big hotel chains.

Check around, sometimes loyalty is not worth it. Often receive update emails on offers, but keep getting no response in applying for the offers, either by phone or at front desk. Reply is that it is not available, sold out or don't know, really ?

We returned on an early morning flight from London, and my previous request for an early check in was met with no problems. Received a very warm welcome and a very much appreciated upgrade to a amazing room. How comfortable was that bed!

A big shout out to Bradd, Jess and Simona who welcomed us like VIP's. The hotel is in a good position and as we arrived and departed by inter-city link train it was an easy walk. The tapas menu is very good (Friday evening )and our Saturday a'la carte meal was delicious.