Novotel Sydney Central Hotel 4 stars

Customer review rating 4.5/5 8,775 reviews
Novotel Sydney Central
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • WiFi, large work space, LCD TV, iPod® dock

  • 24-hour fitness centre, outdoor heated pool

  • Healthy breakfast buffet, barista coffee

  • Heritage-listed restaurant and bar

  • 12 versatile event spaces on 3 levels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY INTLPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Sydney Central

169 179 Thomas Street
2000
sydney
australia

Tel: +61292816888

Fax: (+61)2/92816688

Contact email

Check-in from 14h00

Check out up to 11h00

  • Haymarket :   12 Haymarket

  • By plane

    SYDNEY INTL At 8km / 4.97 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.4km / 0.25 miles

GPS :-33.881817, 151.202432

Our accommodations

Spacious and inviting, guest rooms at Novotel Sydney Central provide everything needed for a restful night's sleep. Guests searching for hotels in Sydney can find a wide range of accommodation options to choose from, including Standard Rooms, Suites, Balcony Rooms and Executive Rooms. Refurbished in 2013, each guest room features comfortable bedding, a TV with cable channels and on-demand movies, high-speed internet access, a minibar and a new ensuite.

Standard Room 1 King bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 King Bed and Balcony

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 2 Queen Beds and Balcony

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Suite 1 King Bed

  • Max. number of persons: 5
  • Area: From 54
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

THOMAS ST. KITCHEN & BAR

Type of cuisine: International

Open seven days for breakfast, lunch and dinner, Thomas St. Kitchen & Bar offers modern Australian cuisine with a focus on local produce. Our bar offers a wide range of great beverage options.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Thomas St. Bar

Photo non contractuelle / Strictly non binding

The Thomas St. Bar is the perfect place to meet with friends and enjoy a glass of wine or one of the fantastic cocktails. Enjoy $7 beers every day plus our popular signature cocktails and carafes!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 265

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 178 people

Find out more

Our guest reviews for
Novotel Sydney Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,775 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,667 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very dated

Customer review rating 4.5/5

Madeleine W. Couples - 12/02/2020 Confirmed reviews ALL

There was no hot water and the room was very dated

Convenience and affordably priced

Customer review rating 4.5/5

Cris Families - 12/02/2020 Confirmed reviews ALL

Very welcoming team at reception and helped us all the way. First time we've booked there as a family and we thoroughly enjoyed our stay. Like the cookies at the counter tho. Certainly will come back again. First impressions always helped with wether you're welcome or not and whether your stay will be a great first time experience. Your team really gave us that, thank you.

Great stay

Customer review rating 4.5/5

Anonymous Solo - 11/02/2020 Confirmed reviews ALL

Good location. Very friendly, professional and helpful staff! Would highly recommend! Would definitely stay here again!

Customer review rating 4.5/5

Reps P. Solo - 11/02/2020 Confirmed reviews ALL

Lovely stay - very central and beautiful atmosphere

Dear Ms P., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Nicolette Ng Assistant Front Office Manager

Amazing service

Customer review rating 4.5/5

Ryan R. Business - 11/02/2020 Confirmed reviews ALL

It was great. Facilities were well kept. Management were very helpful as were the staff. Very satisfied

Excellent location for access to the city

Customer review rating 4.5/5

Jane Business - 11/02/2020 Confirmed reviews ALL

Very pleasant staff very accommodating nothing to much trouble

Good stay

Customer review rating 4.5/5

Grace L. Families - 11/02/2020 Confirmed reviews ALL

No problems at all All was good

Great to stay

Customer review rating 4.5/5

Dr D. S. Business - 10/02/2020 Confirmed reviews ALL

The Novotel Sydney Central remains my favourite Accor hotel in Sydney.

Dear Dr S., It is always great to be welcoming you back to the Novotel Sydney Central. We are delighted to hear that we are your favourite Accor Hotel in Sydney! It is a pleasure to hear that our guests are satisfied with the service we provide. I will be sure to share your feedback with the team to thank them for always making you feel welcome. Thank you for your loyalty to Accor and we look forward to be welcoming you back next week! Please let me know if there is anything we can do to make your stay more comfortable with us. Kind Regards, Nicolette Ng Assistant Front Office Manager

Good location, spacious room

Customer review rating 4.5/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Good size room with 2 queen beds. Great facilities pool was good. Only drawback was the temperature in the gym it was too hot for me. Was here for a conference

Dear Nicola, Thank you for your recent stay at the Novotel Sydney Central. We appreciate you for taking the time to write about your experience and I am pleased to know that you enjoyed the hotel overall. Thank you for letting us know about the the gym. We are looking into this issue and hope to resolve it promptly and accurately. We look forward to welcoming you back in the near future and hope your next stay is as pleasant as the last one. Kind Regards, Katayla Front Office Team Leader H8…

Excellent location!

Customer review rating 4.5/5

Michelle Families - 10/02/2020 Confirmed reviews ALL

From the moment we walked in the door the staff were friendly, couteous & helpful. They did everything possible to make our stay as comfortable & enjoyable as possible. We loved fizzy friday & our birthday surprise on arrival.

Dear Michelle, Thank you for your recent stay at the Novotel Sydney Central. At Novotel, we work hard to meet our guests expectations and we’re happy to hear that you had an amazing stay and you enjoyed your birthday celebrations! I am thrilled to hear the staff made you feel welcome and went above and beyond. We are grateful that you took the time out to leave us an amazing review and I will definitely be sharing your feedback with our staff. We are already looking forward to your next visit! Kind Regards, Katayla Front Office Team Leader H8…

Good hotel

Customer review rating 4.5/5

Bernie D. Business - 10/02/2020 Confirmed reviews ALL

Not my normal Sydney hote, but al the same, its a very good hotel. Situated very close to Central station, its ideally placed for most Sydney locations. Great room with a balcony. Highly recommended

Great service

Customer review rating 4.5/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Warm and friendly

Dear Stephen Thank you for your recent stay at the Novotel Sydney Central. We love that you had a great experience and our staff looked after you during your stay. We appreciate you giving us an incredible score. We look forward to welcoming you back in the near future! Thank you for your loyalty. Kind Regards, Katayla Front Office Team Leader H8…

perfect spot to stay when going to the capital theatre

Customer review rating 4.5/5

Ben Families - 10/02/2020 Confirmed reviews ALL

it was great with our 2 kids. they loved the pool :-)

Dear Ben, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that your family had a excellent stay with plenty to see in the area and even better that the kids had a blast at the pool! We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future. Kind Regards, Katayla Front Office Team Leader H8…

Relaxing night in the city

Customer review rating 4.5/5

Michael Families - 10/02/2020 Confirmed reviews ALL

Everything taken care of

Dear Michael, Thank you for your recent stay at the Novotel Sydney Central. We trust your family had a relaxing evening at the hotel and it is wonderful the team had looked after you all during your stay with us. We look forward to welcoming you back in the near future and hope your next stay is as pleasant as the last one. Kind Regards, Katayla Front Office Team Leader H8…

Care

Customer review rating 4.5/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

The staff at Novotel Central are caring - almost like family.

Dear Greg, Thank you for your recent stay at the Novotel Sydney Central. We very much appreciate the incredible score you have given us and we love having you at the hotel! We are already looking forward to your next visit! Thank you again for sharing your experience, I will be sure to pass your feedback to the team. Kind Regards, Katayla Front Office Team Leader H8…

not too bad

Customer review rating 4.5/5

Paul Business - 09/02/2020 Confirmed reviews ALL

the room was pretty dated and had a bit of an old smell, the fridge didnt work (room 808) otherwise pretty good ,nice breakfast buffet. i got back to the hotel late from working, around 10:30pm, the bar was open so i had one drink, then they just turned the lights off behind the bar without asking if i wanted anything else.

Dear Paul, Thank you for your recent stay at the Novotel Sydney Central. I am sorry that your visit with us fell short of expectations, I really appreciate you bringing these experiences to my attention. We will strive to do better however it is still great to know you have enjoyed your stay overall. Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable. Kind Regards, Katayla Front Office Team Leader H8…

Excellent service

Customer review rating 4.5/5

Not T. B. P. Business - 09/02/2020 Confirmed reviews ALL

Good location, well trained staff provide excellent service

Dear Neil, Thank you for your recent stay at the Novotel Sydney Central. It is wonderful to hear that you enjoyed our location and the team were able to provide you with the excellent experience we strive to provide all our customers. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Katayla Front Office Team Leader H8…

Very welcoming

Customer review rating 4.5/5

Lyn D. Business - 09/02/2020 Confirmed reviews ALL

My room air con was making a racket and the staff relocated me immediately. Nothing was a bother to them. I was relocated to 8054 and was very happy to have a walk in shower and balcony. The tiles in the bathroom whilst clean were stained and this was off putting.

Dear Lyn, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that the team had looked after you during your stay and I am happy that you liked the new room, however I would still like to apologise for the the issues you had in both rooms. We are looking into this and hope to resolve it promptly and accurately. Thanks so much for sharing your experience with us. We love having you stay and we are already looking forward to your next visit! Thank you for your loyalty. Kind Regards, Katayla Front Office Team Leader H8…

Great Hotel

Customer review rating 4.5/5

Michael Business - 09/02/2020 Confirmed reviews ALL

Always a pleasure to stay at Novotel Sydney Central. Staff are friendly and always willing to help out. Hotel is so convenient - close to lots of transport options.

Dear Michael, Thank you for your recent stay at the Novotel Sydney Central. It is wonderful to hear that you had a great stay as always and we love that you enjoy the hotel! I will pass on your kind words to our team. We look forward to welcoming you back in the near future and hope your next stay is as pleasant as the last one. Thank you for your loyalty. Kind Regards, Katayla Front Office Team Leader H8…

Great rooms very comfortable

Customer review rating 4.5/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

A great nights sleep.. thank you

Dear Sonya, Thank you for your recent stay at the Novotel Sydney Central. I am glad to hear that you were comfortable in the room and had an amazing sleep! We trust you had a great stay with us. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future. Kind Regards, Katayla Front Office Team Leader H8…
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