Novotel Sydney Central 4 stars

Name: Novotel Sydney Central Hotel | ALL - ALL
Address: 169 179 Thomas Street, Sydney, 2000, Australia
Telephone: +61292816888
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 2,868 reviews

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169 179 Thomas Street, 2000 Sydney, Australia

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Novotel Sydney Central

Hotel that makes every moment matter

Settle in to 4.5-star comfort at Novotel Sydney Central hotel, just a short walk from Darling Harbour entertainment and CBD shopping. Minimalist contemporary style and warm colours make your room an inner-city haven - and many come with a balcony. Unwind after work or shopping in the rooftop pool or on the garden terrace, an urban oasis at Novotel.

While it may have a convenient city centre location, Novotel Sydney Central is situated in a quiet cul-de-sac, allowing guests easy access to the city, and at the same time, providing a peaceful haven away from the hustle and bustle. Guests staying at the hotel within these serviced apartments in Sydney are in walking distance of many of the city's major attractions, including Darling Harbour and Cockle Bay Wharf, as well as a range of excellent restaurants, shops and bars.

With its central location, Novotel Sydney Central is within walking distance of a range of attractions and public transport options. Darling Harbour is within easy reach, offering guests access to SEA LIFE Sydney Aquarium and Madame Tussauds.

A warm welcome from the team at Novotel Sydney Central. We hope to see you soon and offer you our attentive service.

Andrew Hills, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Located in the culture hub of Darling Harbour and China Town.
Barista coffee available.
WiFi, large work space, LCD TV, iPod® dock.
24-hour fitness centre, outdoor rooftop pool.
12 versatile event spaces on 3 levels.

Our accommodation(s)

Room

Standard Room 1 King bed

3 persons
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

Standard Room 2 Queen Beds

4 persons
32 m² / 344 sq ft

Bedding 2 x Queen size bed(s)
Views: City View

Room

Superior Room 1 King Bed and Balcony

3 persons
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

Superior Room 2 Queen Beds and Balcony

4 persons
32 m² / 344 sq ft

Bedding 2 x Queen size bed(s)
Views: City View

Room

Executive Room 1 King Bed

3 persons
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

Room

Executive Room 2 Queen Beds

4 persons
32 m² / 344 sq ft

Bedding 2 x Queen size bed(s)
Views: City View

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Hotel location

Novotel Sydney Central

169 179 Thomas Street
2000 Sydney
Australia

GPS:-33.881817, 151.202432

+61 2 9281 6888

+61 2 9281 6688

CENTRAL STATION

Railway station

Access: 400 m / 0.25 mi 5 min walk / 3 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

Near the property

Car park

THOMAS ST. KITCHEN & BAR

Open seven days for breakfast, Thomas St. Kitchen & Bar offers modern Australian cuisine with a focus on local produce. Our bar offers a wide range of great beverage options.

Our guest reviews

Excellent location

Viv Families - 9/27/2023 Confirmed reviews ALL

Being a long term customer, we were greeted with a nice plate of chocolate brownies and a chocolate coated strawberry in our room 😊 We were also given two complimentary drink coupons. We stayed in a better room than previously ie a Superior room with balcony. The room had a better fit out than the Standard room due to the longer work bench and a refurbed bathroom (which I think had more storage and hanging space). We didn’t use the balcony. The beds are comfy and it was a pleasant stay as per usual but there were issues with the Wilson parking ticket system upon my hubby’s first exit. Although out of Novotel’s control, we were shocked by the big increase in the 24 hour parking rate which went up by $10 to $45 since 5 months ago.

Dear Vivian C., We're delighted to have you as a long-term guest at Novotel Sydney Central, and your loyalty means the world to us. Thank you for sharing your recent experience with us. We're thrilled you enjoyed the special welcome treats and your upgraded Superior room with its added amenities. We understand your concern regarding the Wilson parking ticket system, and while it's not directly under our control, we will certainly relay your feedback to them to help improve the parking experience for our guests. Regarding the parking rate increase, please understand that this adjustment is due to general economic factors, including inflation. We aim to continue offering excellent service while managing these changes. Your feedback is invaluable, and we look forward to welcoming you back soon. If you have more comments or suggestions, please feel free to reach out. Sincerely, Anna Do Assistant Manager Novotel Sydney Central

J C. Families - 9/26/2023 Confirmed reviews ALL

Generally ok except one day the room was not properly tidied up. Used cups were still left uncleared on the bench, and our folded clothes which were on the bed were placed on the bench next to the used cup after the room clean service. No fan in bathroom.

Dear Jeane C., Thank you for taking the time to provide feedback on your recent stay. We sincerely apologize for the oversight in our housekeeping services and any inconvenience it may have caused. Your comments are important to us as they help us improve our services and ensure a more enjoyable experience for our guests. We have shared your concerns with our housekeeping team to ensure that such lapses do not occur in the future. Your comfort and satisfaction are our top priorities, and we take this matter seriously. Once again, we apologize for the inconvenience you experienced during your stay. We value your feedback and hope to have the opportunity to welcome you back in the future. Sincerely, Anna Do Assistant Manager Novotel Sydney Central

Convenient location, parkign needs more EV chargers

Warren F. C. Friends - 9/26/2023 Confirmed reviews ALL

Location easy to access from M8, fast check in , great staff, adequate food options but not great. Not too sure about future stays because of number of families and therefore children running around and screaming throughout the hotel and also the Haymarket area has become much more dirty, crowded and the streets seem to have less street lights after dark making the area quite foreboding.

Dear Warren C., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nishal K Chadala Assistant Manager Novotel Sydney Central.

Excellent location to the city

Brad E. Couples - 9/26/2023 Confirmed reviews ALL

The overall stay from start to finish was absolutely fantastic.

Dear Bradley E., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Do Assistant Manager Novotel Sydney Central

Well Located ,very Friendly staff

Pb Families - 9/26/2023 Confirmed reviews ALL

Very convenient place, friendly staff, breakfast was great, only minor thing would be very narrow parking. i would like to see a notice of some sort of thing at the entrance and exit point. i hit the side mirror on my brand new car. had to close both mirrors when exit. otherwise we are happy with it. thank you!!

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Other web-users rate our hotel

1,529 reviews 9.6/10 Location
1,929 reviews 6.9/10 Room
1,896 reviews 8.3/10 Service
28 reviews 4.6/10 WiFi
715 reviews 7.4/10 Cleanliness
542 reviews 7.7/10 Breakfast
88 reviews 8.6/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.