Novotel Sydney Central Hotel 4 stars

Customer review rating 4.5/5 8,844 reviews
Novotel Sydney Central
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+ 23 Services
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Room 1

Number of guests
Children's age

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  • I cannot take advantage of the Members' rate

Hotel extras

  • WiFi, large work space, LCD TV, iPod® dock

  • 24-hour fitness centre, outdoor heated pool

  • Healthy breakfast buffet, barista coffee

  • Heritage-listed restaurant and bar

  • 12 versatile event spaces on 3 levels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY INTLPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Sydney Central

169 179 Thomas Street
2000
sydney
australia

Tel: +61292816888

Fax: (+61)2/92816688

Contact email

Check-in from 14h00

Check out up to 11h00

  • Haymarket :   12 Haymarket

  • By plane

    SYDNEY INTL At 8km / 4.97 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.4km / 0.25 miles

GPS :-33.881817, 151.202432

Our accommodations

Spacious and inviting, guest rooms at Novotel Sydney Central provide everything needed for a restful night's sleep. Guests searching for hotels in Sydney can find a wide range of accommodation options to choose from, including Standard Rooms, Suites, Balcony Rooms and Executive Rooms. Refurbished in 2013, each guest room features comfortable bedding, a TV with cable channels and on-demand movies, high-speed internet access, a minibar and a new ensuite.

Standard Room 1 King bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 King Bed and Balcony

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 2 Queen Beds and Balcony

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Suite 1 King Bed

  • Max. number of persons: 5
  • Area: From 54
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

THOMAS ST. KITCHEN & BAR

Type of cuisine: International

Open seven days for breakfast, lunch and dinner, Thomas St. Kitchen & Bar offers modern Australian cuisine with a focus on local produce. Our bar offers a wide range of great beverage options.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Thomas St. Bar

Photo non contractuelle / Strictly non binding

The Thomas St. Bar is the perfect place to meet with friends and enjoy a glass of wine or one of the fantastic cocktails. Enjoy $7 beers every day plus our popular signature cocktails and carafes!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 265

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 178 people

Find out more

Our guest reviews for
Novotel Sydney Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,844 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,668 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice hotel in good location

TripAdvisor rating 4.0/5

761graemeg 26/02/2020 TripAdvisor review

Very good location near Darling Harbour for seeing the sights of Sydney. Liked the tapas menu. Really helpful staff. Good breakfast up to the Novotel standard. Comfortable room with all the amenities you would expect.

Great location and facilities

Customer review rating 4.5/5

Gk Business - 24/02/2020 Confirmed reviews ALL

Stayed at and attended a conference at Sydney Central Novotel. 2 night stay.

Always good and great spot to stay.

Customer review rating 4.5/5

Michelle F. Business - 24/02/2020 Confirmed reviews ALL

Very handy spot to stay, the staff are always so accommodating and helpful. Loved the terrace bar and tapas menu.

Well located

Customer review rating 4.5/5

Phil R. Couples - 24/02/2020 Confirmed reviews ALL

This was a stay we organised for our son & his partner ..

Dear Mr. r., Thank you for your recent stay at the Novotel Sydney Central. I am delighted to hear that you had an overall positive experience and that you found our location convenient to your needs. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager

Great spot, close to Darling Harbor

Customer review rating 4.5/5

David H. Business - 24/02/2020 Confirmed reviews ALL

Your staff were a delight to deal with, the restaurant and bar manager was exceptional

Great stay

Customer review rating 4.5/5

Carolyn N. Business - 24/02/2020 Confirmed reviews ALL

A work trip and a very comfortable stay! Thanks

Dear Ms. N., Thank you for your recent stay at the Novotel Sydney Central and for a fantastic 100/100 review! We are delighted to hear that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Kind Regards, Felise Irlandez Assistant Manager

Well located

Customer review rating 4.5/5

Pierre S. Business - 24/02/2020 Confirmed reviews ALL

Very good location, service, breakfast, and I could enjoy a nice room upgrade. Thanks

Dear Mr. S., Thank you for your recent stay at the Novotel Sydney Central and for a fantastic 100/100 review! I am delighted to know that you had a seamless experience and that you enjoyed our convenient location. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager

Top location

Customer review rating 4.5/5

Anonymous Friends - 24/02/2020 Confirmed reviews ALL

Friendly staff

Dear Ms. K., Thank you for your recent stay at the Novotel Sydney Central. I am delighted to hear that you had an overall positive experience and that you found our location convenient to your needs. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager

Good stay, great location

Customer review rating 4.5/5

Natasha Families - 24/02/2020 Confirmed reviews ALL

Room was neat and clean did what it needed to do. Kids had a swim in the pool which was good. Staff were friendly. Only thing is we arrived just after 2pm and we’re hungry and wanted a drink but the restaurant was closed bar was open but no one was in there would have been good if they offered some quick meals like pizzas or something similar because we didn’t want to eat up in our room. But location was great as we found many options around to sit and have something to eat.

Not worth the money

Customer review rating 4.5/5

Anonymous Families - 24/02/2020 Confirmed reviews ALL

We have stayed here on several occasions as it is very well located. On this occasion we were left very disappointed, the room was tired and the balcony that we paid extra money for was terrible and had no view.

Above expectations

Customer review rating 4.5/5

Christine L. Couples - 22/02/2020 Confirmed reviews ALL

From the moment we arrived the staff treated us with friendliness & assisted us with all our needs. The restaurant staff also were excellent. We had breakfast lunch & dinner all world class

Dear Christa, Thank you for your recent stay at the Novotel Sydney Central! I am pleased to hear that during your stay all of our staff (especially Bradd) were awesome during your visit and our restaurant was world class! Thank you for your kind words and I hope you find your current stay is just as comfortable. Kind Regards, Philip Nguyen Assistant Manager

Need some money spent on building

Customer review rating 4.5/5

Tammy Families - 22/02/2020 Confirmed reviews ALL

Staff were great, location was great, but rooms are old, tired and need investment.

Dear Ms. B., Thank you for your recent stay at the Novotel Sydney Central and for your feedback. It is great to hear that you found our location convenient to your needs. Please accept my sincere apologies if there were. aspects of your stay that did not meet expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will be sure to pass this to our Senior Management. Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know if there is anything we can do to make your stay more comfortable. Kind Regards, Felise Irlandez Assistant Manager

Absolutely terrible.... only kidding superb as always..

Customer review rating 4.5/5

Hans Business - 22/02/2020 Confirmed reviews ALL

Superb

Well located

Customer review rating 4.5/5

Priscilla V. D. S. Business - 22/02/2020 Confirmed reviews ALL

I was doing a 3-day course at UTS and choose this hotel because of its location. I was very well served by the attendants during check-in and check-out. However, during my stay, there was a big storm that hit Sydney and my bedroom flooded. I woke up during the night with a big puddle of water right close to the balcony door, due to infiltration coming from the wall. At that stage, I didn't want to disturb my sleep calling the reception, so I just put some towels to prevent me to wake up at the next morning stepping in water all over my bedroom.

Unexpected Delight

Customer review rating 4.5/5

Kim Couples - 21/02/2020 Confirmed reviews ALL

My partner and I stayed for 3 night for business and pleasure. The staff were wonderful, the room a little dated but huge. Location was great for what we needed!

Dear Kimberley, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that you had a pleasant stay. Found our wonderful staff, wonderful and the location was convenient for your needs! Thank you for providing your kind feedback and we hope to welcome you back for another delightful stay! Kind Regards, Philip Nguyen Assistant Manager

Excellent Location

Customer review rating 4.5/5

Anonymous Couples - 21/02/2020 Confirmed reviews ALL

We chose Sydney Central because of its proximity to Central Station, allowing us to park our car relatively inexpensively, whilst travelling to ANZ Stadium Homebush for the Fireaid concert and the Rocks for lunch the next day, by train.

Dear Peter, Thank you for your recent stay with us at the Novotel Sydney Central! I am glad to hear you found our location central and convenient and our parking is definitely reasonably priced for city parking! I hope you enjoyed the Fireaid concert, I am sure it was much better in person than over the TV! Thank you for your loyalty to Accor Live Limitless and we hope to welcome you back in near future for another excellent stay. Kind Regards, Philip Nguyen Assistant Manager

Good Location will not stay again

Customer review rating 4.5/5

Kathie B. Couples - 20/02/2020 Confirmed reviews ALL

We chose to stay here due to its proximity to Central Station. We usually stay at another hotel in Sydney. We found the staff to be preoccupied and not interested in helping unless requested or approached. From exiting the car up until our room it was clear that cleanliness was not a priority. Bins had overflowed. It looked like a car had been broken into with clothes and other items in the 'secure' parking area. The foyer had dirty carpet with litter. The room temp was set to a roasting 25 degrees it was very hot and stuffy on entry. The room was thankfully quiet. When leaving one of the lifts wasn't working. Ordering breakfast the next morning the tea and coffee took 20mins and we had to follow the staff up. They didn't have full tables so was not busy. When I chased staff up guests at the next table said both mornings they had been there the same thing happened to them and they were actually Accor members! We visit Sydney regularly and gave this hotel a go but will not book here again. We have already booked another hotel for next month along with our recommendation with 30 others who will attend. Very disappointed given the name of the chain.

good stay

Customer review rating 4.5/5

John G. Couples - 20/02/2020 Confirmed reviews ALL

we were very happy with our stay. warm welcome, nice spacious room, complmentary water & sweets, nice touch.

Dear John, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. I am chuffed to hear that you were happy with your recent visit, our staff made you feel welcome and you enjoyed the amenities we placed into your room. Thank you for your loyalty to Accor Live Limitless and we hope to welcome you back in the near future for another comfortable stay. Kind Regards, Philip Nguyen Assistant Manager

Friendly and efficient.

Customer review rating 4.5/5

Mrs C. Families - 20/02/2020 Confirmed reviews ALL

We stayed at this Novotel specifically because we had a function to go to in Chinatown. For that reason, it was the perfect location. Beyond that it was a clean, hospitable, well-managed hotel. The added bonus was the car park next door which only cost $20 for 24 hours. I was also very pleased that I was able to get one of those nifty hotel sewing kits, as I lost a button on my trip there (sometimes it’s all in the small details).Breakfast was plentiful and delicious. I wasn’t expecting such a big variety of foods considering this is a relatively small Novotel. The beds and pillows were comfortable and the bathroom very clean. We booked a room with a balcony, but on the eighth level, it wasn’t really worth the extra money. Upon leaving, I really appreciated the offer to carry my bag to the footpath. Courtesy all the way!

Dear Ina, Thank you for your recent stay with us at the Novotel Sydney Central! I am glad you found your stay comfortable, the staff friendly, efficient and able to help with the small things! Thank you again for your loyalty with Accor Live Limitless and we hope to welcome you back in the near future for another pleasant stay. Kind Regards, Philip Nguyen Assistant Manager

great location , pleasant staff best beds.

Customer review rating 4.5/5

Janis S. Couples - 20/02/2020 Confirmed reviews ALL

My best part was the room service after a concert at the ANZ Stadium. The night room attendant was the best and the food exception value ,taste and presentation . Sorry I didn't get his name but he was a star. Showed Accor heartist

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