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Novotel Sydney Central Hotel 4 stars

TripAdvisor rating 4.0/5 1,660 reviews
Novotel Sydney Central
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+ 23 Services
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Room 1

Number of guests
Children's age

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How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • WiFi, large work space, LCD TV, iPod® dock

  • 24-hour fitness centre, outdoor heated pool

  • Healthy breakfast buffet, barista coffee

  • Heritage-listed restaurant and bar

  • 12 versatile event spaces on 3 levels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY INTLPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Sydney Central

169 179 Thomas Street
2000
sydney
australia

Tel: +61292816888

Fax: (+61)2/92816688

Contact email

Check-in from 14h00

Check out up to 11h00

  • Haymarket :   12 Haymarket

  • By plane

    SYDNEY INTL At 8km / 4.97 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.4km / 0.25 miles

GPS :-33.881817, 151.202432

Our accommodations

Spacious and inviting, guest rooms at Novotel Sydney Central provide everything needed for a restful night's sleep. Guests searching for hotels in Sydney can find a wide range of accommodation options to choose from, including Standard Rooms, Suites, Balcony Rooms and Executive Rooms. Refurbished in 2013, each guest room features comfortable bedding, a TV with cable channels and on-demand movies, high-speed internet access, a minibar and a new ensuite.

Standard Room 1 King bed

  • Max. number of persons: 3
  • Area: From 32m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 32m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 King Bed and Balcony

  • Max. number of persons: 3
  • Area: From 32m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 2 Queen Beds and Balcony

  • Max. number of persons: 4
  • Area: From 32m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 32m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 32m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Suite 1 King Bed

  • Max. number of persons: 5
  • Area: From 54m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

FIELD HOUSE RESTAURANT

Type of cuisine: International

Open seven days for breakfast, lunch and dinner, Field House Restaurant offers modern Australian cuisine with a focus on local produce, and was recently awarded a glass rating in the 2014 Australian Wine List of the Year awards.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FIELD HOUSE

Photo non contractuelle / Strictly non binding

The Field House Bar is the perfect place to meet with friends and enjoy a glass of wine or one of the fantastic cocktails. Don't miss Friday and Saturday nights with 2 for 1 cocktails from 5 to 7PM.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 265 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 178 people

Find out more

Our guest reviews for
Novotel Sydney Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,627 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,660 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

My Sydney hotel of choice

TripAdvisor rating 4.0/5

Louise T 22/01/2020 TripAdvisor review

Whether I'm travelling solo, as a couple or family, the Novotel Sydney Central is always my first choice when staying in Sydney. For me the location is perfect, just across from Central Station, and a quick (make that slow) tram ride into the city centre. Great food selections in-house and super friendly staff. Being an Accor member certainly helps but the ambiance at the Novotel Sydney Central is what sets it apart.

Great hotel with awesome service!

Customer review rating 4.5/5

Betty H. Families - 17/01/2020 Confirmed reviews ALL

The service was excellent from check-in to check-out. The room was spacious and the breakfast buffet was top notch! Love the people who worked the breakfast area! Breakfast buffet had a whole bunch of hot and cold options and specialty coffee was included. Definitely beats any Starbucks coffee. The bellman was also so extremely nice and friendly! Would definitely stay here again!

Dear Betty, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is heartwarming to hear that you thoroughly enjoyed your stay with us from start to finish and especially our barista made coffee! Thank you for choosing the Novotel Sydney Central and we hope to welcome you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Experience Sydney

Customer review rating 4.5/5

Jt Families - 17/01/2020 Confirmed reviews ALL

Good value for money for a family to visit and experience the Sydney CBD. Car parking right next door at a discounted rate. Buffet breakfast for us (parents) and our three kids ate for free each morning.

Dear Jeffrey, Thank you for your recent stay at the Novotel Sydney Central. We are thrilled to hear that your family had a fantastic time and the hotel was convenient for your stay. We hope your family loved the buffet breakfast! Thank you for taking the time to provide us with your feedback and we look forward to welcoming you back in the near future. Kind Regards, Katayla Front Office Team Leader H8…

Poor

Customer review rating 4.5/5

K. Solo - 17/01/2020 Confirmed reviews ALL

Room was unhygienic. Blanket was uncomfortable. Washroom was sparkling But sink had disgusting smell and stains, it was very uncomfortable making sick No place to wash cups. Restaurant food was very nice. Restaurant staff was very nice.

Great

Customer review rating 4.5/5

Darryl B. Friends - 17/01/2020 Confirmed reviews ALL

Staff very helpful, bed was so comfy and parking was cheap. Overall very happy.

Dear Darryl B., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. I am ecstatic to hear our staff were helpful, the beds were comfortable and this culminated in a great stay! Thank you for your loyalty to Accor Hotels and we look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Great location, nice clean rooms and lovely staff

Customer review rating 4.5/5

Sascha A. Families - 17/01/2020 Confirmed reviews ALL

We really enjoyed the location of this hotel. Staff were friendly, rooms were a good size, bathroom small but nice looking and clean. Great value for money. They only thing would be great to have in-house movies as this was a major disappointment for our family staycation.

Dear Sascha, Thank you for your recent stay at the Novotel Sydney Central. I am pleased to hear that your family's experience with staff was exceptional and you felt comfortable in the hotel room. I am sorry that we let you all down as we do not offer the in-house movie service at our property. Should we have the pleasure of welcoming you back in the future, please do not hesitate to let me know. Kind Regards, Katayla Front Office Team Leader H8…

Clean, comfortable, affordable, no frills stay

Customer review rating 4.5/5

Anne B. Families - 16/01/2020 Confirmed reviews ALL

Close to Central Station and easy access to the airport was why we chose this hotel. We found it affordable, clean and comfortable. The staff was friendly and helpful. Two drawbacks were the small bathroom where we needed to climb over the toilet to get into the bath/shower, and the unfriendly balcony. It had a pool of water where would have liked to sit sipping coffee. However, we would choose this hotel again for proximity and comfort.

Dear Anne, Thank you for your recent stay at the Novotel Sydney Central. We appreciate you sharing your experience and I am glad that you found the hotel's location convenient to your needs for your stay. I would like to apologise for the balcony, I will ensure it is up to standard for your usage for the next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Katayla Front Office Team Leader H8…

Family friendly

Customer review rating 4.5/5

Casey Families - 16/01/2020 Confirmed reviews ALL

Travelling with teenagers can be daunting, but the room we booked was big enough to accommodate our family of four. It was close to all public transports and eateries. The staffs were also friendly and helpful. We had a great family holiday.

Dear Kodang, Thank you for your recent stay at the Novotel Sydney Central. I am glad to hear that the room was accommodating for your family, the location was convenient for your needs and despite the daunting task of travelling with teenagers you had a great holiday! Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warm Regards, Nicolette Ng Assistant Manager

Family break

Customer review rating 4.5/5

Lesley Families - 16/01/2020 Confirmed reviews ALL

Friendly, warm greeting on arrival by reception staff. Room clean, comfortable & plenty of room. Pool area clean & well maintained. Breakfast was nice with a range of options.

Dear Lesley, Thank you for your recent stay at the Novotel Sydney Central. It is lovely to hear that you enjoyed the breakfast our chefs prepare daily, our staff were friendly and you enjoyed the hotel facilities! I am glad you enjoyed your family break. Thank you again for visiting the Novotel Sydney Central and we hope to welcome you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Great

Customer review rating 4.5/5

Cindy Business - 15/01/2020 Confirmed reviews ALL

The card and chocolates in my room was a very sweet gesture. Much appreciated!

Dear Cindy, Thank you for your recent stay at the Novotel Sydney Central. I am happy to hear that your stay with us was great and you enjoyed your chocolates! We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Warm Regards, Nicolette Ng Assistant Manager

Home away from home

Customer review rating 4.5/5

Sonya M. Families - 15/01/2020 Confirmed reviews ALL

Overall good experience. All staff were accommodating, friendly & obliging, uncommon in large hotels & this is one of the reasons I return to Sydney Central. Bit disappointed that Happy Hour was removed ( on my last nightly), but the prices & deals with drinks is still reasonable.

Dear Ms. M., Thank you for your recent stay at the Novotel Sydney Central. I am delighted to hear that you had an overall positive experience and that you found our staff to be friendly. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back to your 'home away from home'! Kind Regards, Felise Irlandez Assistant Manager

Convenient and welcoming for an overnight stay in Sydney.

Customer review rating 4.5/5

Simone Families - 15/01/2020 Confirmed reviews ALL

On arrival, the lobby was clean and welcoming and the front desk staff very professional and helpful. The beds were comfortable and bathroom clean. Unfortunately, the carpet throughout the hotel and especially in our room was tired and grubby, like walking on pub carpet, which was a real disappointment upon walking the hallway and entering our room. We ate both breakfast and dinner inhouse and found the staff professional and the food most delicious! Overall, we were happy with our stay and look forward to seeing new carpet next time we stay.

Dear Simone, Thank you for your recent stay at the Novotel Sydney Central. We trust that overall you had an enjoyable stay. It is great to hear you felt welcomed by the staff and we hope enjoyed the hotel. We appreciate you sharing your concerns, and we have taken on board your feedback. We look forward to welcoming you back in the near future! Kind Regards, Katayla Front Office Team Leader H8…

Perfect

Customer review rating 4.5/5

Deborah E. Families - 15/01/2020 Confirmed reviews ALL

As always the staff went above and beyond the room was clean and comfy. The food was excellent. The facilities were 100 perfect perfect. Great service and experience everytime.

Dear Deborah, Thank you for your recent stay at the Novotel Sydney Central. I am glad to hear you had exceptional service during your stay and our facilities were to your liking! Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Kind Regards, Nicolette Ng Assistant Manager

Great hotel, lovely staff, great facilities, excellent location

Customer review rating 4.5/5

Esther Families - 15/01/2020 Confirmed reviews ALL

Really great. All the staff we so lovely, friendly and helpful. Facilities were perfect.

Dear Ms. D., Thank you for your recent stay at the Novotel Sydney Central and for a fantastic 100/100 review! I am delighted to know that you had a seamless experience from start to finish and that you found our staff to be lovely. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager

Very pleased

Customer review rating 4.5/5

Franky Friends - 15/01/2020 Confirmed reviews ALL

My stay was great

Dear Mr. D., Thank you for your recent stay at the Novotel Sydney Central and for a fantastic 100/100 review! We are delighted to hear that you had a great stay. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager

Awesome family adventure

Customer review rating 4.5/5

Colin M. Families - 15/01/2020 Confirmed reviews ALL

Very welcoming, the room was available early and as requested. The kids tee-pee was fantastic.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are delighted to hear that you had an excellent stay. We pride ourselves in being a family friendly hotel; I am glad to know that your family enjoyed your adventure. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Kind Regards, Felise Irlandez Assistant Manager

mr greg h.

Customer review rating 4.5/5

Mr G. H. Families - 14/01/2020 Confirmed reviews ALL

the whole family enjoy staying at the hotel . we did have a problem with adjusting the room temp in 1102 . the breakfast great. nice staff . I would not hesitate to recommend the hotel .

Dear Mr. h., Thank you for your recent stay at the Novotel Sydney Central. I am delighted to hear that you had an overall positive experience and that you found our staff to be nice. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager

making a family holiday easy

Customer review rating 4.5/5

Heidi T. Families - 14/01/2020 Confirmed reviews ALL

staffs were very helpful. location is very central. hotel is clean.

Dear Ms. t., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are delighted to hear that you had an excellent stay and and that you found our staff to be very helpful. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Kind Regards, Felise Irlandez Assistant Manager

15 out of 10, at least

Customer review rating 4.5/5

Melinda Families - 14/01/2020 Confirmed reviews ALL

Above & beyond from arrival to check out. Certainly felt recognised & welcomed. The additional rooms were also above & beyond with welcome amenities that were appreciated by all. Thank You. Onwards to another great stay. Thank you to all

Dear Ms. B., Wow, 15/10 - we very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are delighted to hear that you had an excellent stay and that you felt recognised and welcomed. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Kind Regards, Felise Irlandez Assistant Manager

We all really enjoyed our stay

Customer review rating 4.5/5

Tania Families - 14/01/2020 Confirmed reviews ALL

The staff was very friendly and helpful

Dear Ms. S., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. We are delighted to hear that you had an excellent stay and and that you found our staff to be very helpful and friendly. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Kind Regards, Felise Irlandez Assistant Manager
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