Novotel Sydney Central Hotel 4 stars

Great stay in a great location. Bar and breakfast very sarisfying. Close to all things Sydney very close to new tram and that means easier access to Circular Quay and the Rocks or the SCG.

From check-in till check-out, the services by the staff were great. They took care of our needs and even surprised us with welcome goodies. Novotel once again delivered on cleanliness, our key criteria for selection. The hotel is well located with ample commuting options, good restaurants and shops. Rooms are well appointed though some more lights would have helped. Keep up the good work

Novotel Sydney Central is centrally located and is a great base for activities at Darling Harbour, Sydney CBD, and or other attractions on the train or light rail network. Rooms are spacious and comfortable. The only downside is that rooms need a couple more chairs.

good clean room, and terrific service from all staff

The duty manager was fantastic. Made us feel very important

Fantastic service with special note to Philip on the front desk who went out of his way to provide excellent service. From supply us a fruit basket after our first day when I had told him one of the kids was visiting Sydney for the first time to changing our rooms for us when the A/C was not working properly.

Nothing special, just stay one night then back to home. Dinner is good, room is comfortable and clean

Comfortable hotel met our needs good location. Would like to make particular mention of Matt who was was very helpful with baggage on our arrival and on several occasions during our stay. Reception staff very helpful too.

Great home away from home great central location with staff only too willing to help . clean and comfortable beds made for a great trip to sydney. and will gladly stay there again in the future.

After a flight over Sam was great with my son and made the whole stay enjoyable and all your staff were very helpful with directions etc.

Check in was delightful, concierge engaged with the kids and offered us biscuits.

Great service and location. Room was big and clean but bathroom was a bit small.

We have always like Novotel. From Paris, France to Thailand to Sydney, Australia. Our experience in Sydney started with going to the wrong Novotel in Sydney. Our Uber driver dropped us off at the wrong Novotel ( Novotel Darling sydney). When we found out that this was the wrong hotel, Nadia from the front desk came to our rescue. She gave us several options to get to the correct hotel. She even said she can even walk us over to the other hotel with all our luggages. She enlisted the help of another staff member (Roy). They both escorted us to the other Novotel Central Sydney. They also offered water bottles to my family ( 2 adults and 3 kids). We have been to many places around the world, but this is going beyond exceptional service!!!! We all love her!!! Please promote her!!!!

Stay was good, room was clean, breakfast nice. The bad points, lift broke down and so did rooms aircon

Was a good stay at Novotel central Sydney! We loved the birthday cake and wine for my husbands birthday... Thank you However, the 2nd night we did not get any towels after they cleaned it. So we thought we would grab some from the pool area, but again none there either. By the time we got back to our room at night and I remembered, we just used some pool towels that were already used from the previous swim that we had drying on the balcony. Some suggestions, and I know everyone enjoys different things but these provided at Pullman Melbourne on our recent trip there, which we thought were a practical touch 1. bathroom packs eg: cotton buds, mini nail file 2. A GHD straightener to use. These were fantastic little quirks that we used and loved by us. Otherwise we loved our stay at Novotel central Sydney Thank you