Novotel Sydney Central Hotel 4 stars

TripAdvisor rating 4.0/5 1,659 reviews
Novotel Sydney Central
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • WiFi, large work space, LCD TV, iPod® dock

  • 24-hour fitness centre, outdoor heated pool

  • Healthy breakfast buffet, barista coffee

  • Heritage-listed restaurant and bar

  • 12 versatile event spaces on 3 levels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY INTLPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Sydney Central

169 179 Thomas Street
2000
sydney
australia

Tel: +61292816888

Fax: (+61)2/92816688

Contact email

Check-in from 14h00

Check out up to 11h00

  • Haymarket :   12 Haymarket

  • By plane

    SYDNEY INTL At 8km / 4.97 miles - Shuttle paying

  • By train

    CENTRAL STATION At 0.4km / 0.25 miles

GPS :-33.881817, 151.202432

Our accommodations

Spacious and inviting, guest rooms at Novotel Sydney Central provide everything needed for a restful night's sleep. Guests searching for hotels in Sydney can find a wide range of accommodation options to choose from, including Standard Rooms, Suites, Balcony Rooms and Executive Rooms. Refurbished in 2013, each guest room features comfortable bedding, a TV with cable channels and on-demand movies, high-speed internet access, a minibar and a new ensuite.

Standard Room 1 King bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Standard Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 1 King Bed and Balcony

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room 2 Queen Beds and Balcony

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Room 1 King Bed

  • Max. number of persons: 3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Room 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Executive Suite 1 King Bed

  • Max. number of persons: 5
  • Area: From 54
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our restaurants and bars

FIELD HOUSE RESTAURANT

Type of cuisine: International

Open seven days for breakfast, lunch and dinner, Field House Restaurant offers modern Australian cuisine with a focus on local produce, and was recently awarded a glass rating in the 2014 Australian Wine List of the Year awards.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FIELD HOUSE

Photo non contractuelle / Strictly non binding

The Field House Bar is the perfect place to meet with friends and enjoy a glass of wine or one of the fantastic cocktails. Don't miss Friday and Saturday nights with 2 for 1 cocktails from 5 to 7PM.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 265

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 178 people

Find out more

Our guest reviews for
Novotel Sydney Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,609 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,659 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

mr greg h.

Customer review rating 4.5/5

Mr G. H. Families - 14/01/2020 Confirmed reviews ALL

the whole family enjoy staying at the hotel . we did have a problem with adjusting the room temp in 1102 . the breakfast great. nice staff . I would not hesitate to recommend the hotel .

making a family holiday easy

Customer review rating 4.5/5

Heidi T. Families - 14/01/2020 Confirmed reviews ALL

staffs were very helpful. location is very central. hotel is clean.

15 out of 10, at least

Customer review rating 4.5/5

Melinda Families - 14/01/2020 Confirmed reviews ALL

Above & beyond from arrival to check out. Certainly felt recognised & welcomed. The additional rooms were also above & beyond with welcome amenities that were appreciated by all. Thank You. Onwards to another great stay. Thank you to all

We all really enjoyed our stay

Customer review rating 4.5/5

Tania Families - 14/01/2020 Confirmed reviews ALL

The staff was very friendly and helpful

Extremely friendly staff

Customer review rating 4.5/5

Jillian Families - 14/01/2020 Confirmed reviews ALL

Amazing. Nothing negative to say at all

Great stay, close to all things Sydney

Customer review rating 4.5/5

Floyd Couples - 14/01/2020 Confirmed reviews ALL

Great stay in a great location. Bar and breakfast very sarisfying. Close to all things Sydney very close to new tram and that means easier access to Circular Quay and the Rocks or the SCG.

Dear Peter Y., Thank you for your recent stay at the Novotel Sydney Central. I am happy to hear that you found the Food and Beverage satisfying and the location convenient for your needs, especially with the handy new tram line which definitely makes travelling down to Circular Quay a breeze! Thank you for your loyalty to Accor Hotels and we look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Had a wonderful stay at this nice hotel with great staff

Customer review rating 4.5/5

Lalit K. Families - 13/01/2020 Confirmed reviews ALL

From check-in till check-out, the services by the staff were great. They took care of our needs and even surprised us with welcome goodies. Novotel once again delivered on cleanliness, our key criteria for selection. The hotel is well located with ample commuting options, good restaurants and shops. Rooms are well appointed though some more lights would have helped. Keep up the good work

Dear Lalit, Thank you for your recent stay at the Novotel Sydney Central. It is awesome that you enjoyed the welcome goodies, enjoyed our clean & well appointed rooms and found the location suitable for your needs! Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Nicolette Ng Assistant Manager

Comfort and convenience

Customer review rating 4.5/5

Beryl O. C. Families - 13/01/2020 Confirmed reviews ALL

Novotel Sydney Central is centrally located and is a great base for activities at Darling Harbour, Sydney CBD, and or other attractions on the train or light rail network. Rooms are spacious and comfortable. The only downside is that rooms need a couple more chairs.

terrifc and not long enough

Customer review rating 4.5/5

Anonymous Business - 13/01/2020 Confirmed reviews ALL

good clean room, and terrific service from all staff

Dear Yasmin, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. I am pleased to hear the room was to your standards and the service was terrific from all staff! We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future for a longer stay! Kind Regards, Nicolette Ng Assistant Manager

Excellent

Customer review rating 4.5/5

Jenny M. Couples - 13/01/2020 Confirmed reviews ALL

The duty manager was fantastic. Made us feel very important

Dear Jenny, Thank you for your recent stay at the Novotel Sydney Central and thank you for the amazing score of 100/100! It is lovely to hear that your stay with us was excellent and our wonderful team were able to make you feel important! Thank you for your loyalty to Accor Hotels and we look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Fantastic

Customer review rating 4.5/5

Cameron M. Families - 13/01/2020 Confirmed reviews ALL

Fantastic service with special note to Philip on the front desk who went out of his way to provide excellent service. From supply us a fruit basket after our first day when I had told him one of the kids was visiting Sydney for the first time to changing our rooms for us when the A/C was not working properly.

Met my expectation

Customer review rating 4.5/5

Benny C. Business - 13/01/2020 Confirmed reviews ALL

Nothing special, just stay one night then back to home. Dinner is good, room is comfortable and clean

Service was very good

Customer review rating 4.5/5

John Families - 13/01/2020 Confirmed reviews ALL

Comfortable hotel met our needs good location. Would like to make particular mention of Matt who was was very helpful with baggage on our arrival and on several occasions during our stay. Reception staff very helpful too.

Dear John, We very much appreciate your comments regarding your stay at the Novotel Sydney Central. I am happy to hear that your stay was comfortable and met your needs and our team were helpful during your stay! I will make sure to pass on your kind words especially to Matt! Thank you for your loyalty to Accor Hotels and we look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Great staff and location quite and comfortable

Customer review rating 4.5/5

Nicholas R. Families - 12/01/2020 Confirmed reviews ALL

Great home away from home great central location with staff only too willing to help . clean and comfortable beds made for a great trip to sydney. and will gladly stay there again in the future.

Dear Nicholas R., We very much appreciate your comments regarding your stay at the Novotel Sydney Central. It is great to hear the staff were great, the location was suitable to your needs and the beds were to your liking! Thank you for your recent stay at the Novotel Sydney Central. We hope to welcome you back for another great trip to Sydney! Kind Regards, Nicolette Ng Assistant Manager

Fantastic Customer Service

Customer review rating 4.5/5

Michael B. Families - 12/01/2020 Confirmed reviews ALL

After a flight over Sam was great with my son and made the whole stay enjoyable and all your staff were very helpful with directions etc.

Dear Michael, Thank you for your recent stay at the Novotel Sydney Central. I am thrilled to hear that our team were very helpful and our customer service (especially Sam) made your stay with us all the more enjoyable! We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Central location, easy walk to Capitol theatre. Friendly staff

Customer review rating 4.5/5

Jo K. Families - 11/01/2020 Confirmed reviews ALL

Check in was delightful, concierge engaged with the kids and offered us biscuits.

Dear Joanne, Thank you for your recent stay at the Novotel Sydney Central. We are very appreciative to receive such positive feedback regarding your stay and we love that the kids had a wonderful experience as well. We look forward to welcoming you all back in the near future! Thank you for your loyalty. Kind Regards, Katayla Front Office Team Leader H8…

Great location!

Customer review rating 4.5/5

Alex W. Families - 11/01/2020 Confirmed reviews ALL

Great service and location. Room was big and clean but bathroom was a bit small.

Dear Alexander, Thank you for your recent stay at the Novotel Sydney Central. It is great to hear that you found our location convenient to your needs. We trust that you had an enjoyable stay with us. It is always a pleasure to be receiving positive feedback. We appreciate you taking the time to provide us with your feedback. We look forward to be welcoming you back in the near future! Kind Regards, Nicolette Ng Assistant Manager

Beyond Amazing!!!!

Customer review rating 4.5/5

Eric H. Families - 11/01/2020 Confirmed reviews ALL

We have always like Novotel. From Paris, France to Thailand to Sydney, Australia. Our experience in Sydney started with going to the wrong Novotel in Sydney. Our Uber driver dropped us off at the wrong Novotel ( Novotel Darling sydney). When we found out that this was the wrong hotel, Nadia from the front desk came to our rescue. She gave us several options to get to the correct hotel. She even said she can even walk us over to the other hotel with all our luggages. She enlisted the help of another staff member (Roy). They both escorted us to the other Novotel Central Sydney. They also offered water bottles to my family ( 2 adults and 3 kids). We have been to many places around the world, but this is going beyond exceptional service!!!! We all love her!!! Please promote her!!!!

Customer review rating 4.5/5

Anonymous Families - 11/01/2020 Confirmed reviews ALL

Stay was good, room was clean, breakfast nice. The bad points, lift broke down and so did rooms aircon

Mrs

Customer review rating 4.5/5

Megan M. Families - 10/01/2020 Confirmed reviews ALL

Was a good stay at Novotel central Sydney! We loved the birthday cake and wine for my husbands birthday... Thank you However, the 2nd night we did not get any towels after they cleaned it. So we thought we would grab some from the pool area, but again none there either. By the time we got back to our room at night and I remembered, we just used some pool towels that were already used from the previous swim that we had drying on the balcony. Some suggestions, and I know everyone enjoys different things but these provided at Pullman Melbourne on our recent trip there, which we thought were a practical touch 1. bathroom packs eg: cotton buds, mini nail file 2. A GHD straightener to use. These were fantastic little quirks that we used and loved by us. Otherwise we loved our stay at Novotel central Sydney Thank you

Dear Ms. M., Thank you for your recent stay at the Novotel Sydney Central. I am delighted to hear that you had an overall positive experience. We appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back in the near future! Kind Regards, Felise Irlandez Assistant Manager
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