Novotel Sydney Central Hotel 4 stars

Comfotable room for overhight stay in Sydney for business trip. Room was large but bathroom was a bit pokey and small. No white wine in the fridge/minibar was disappointing. A night light in the bathroom would have been appreci8.

No problems, easy, quiet, lovely room, service great.

I arrived at the hotel around 12.30 pm and was able to get into a room straight away. The counter staff were very pleasant and made me feel welcome.

Really enjoyed my stay. Very helpful team, enabling early check in, flexibility about breakfast, trying to sort internet issues, constant positivity. Have stayed here before, and will do again

staff very helpful, count not fault

Overall a very positive experience - the room upgrade was great and so was the bottle of wine as a welcome gift. The room furnishings were modern and we had no issues with the room or its facilities. We had breakfast on both mornings and it was good as well as few small dishes off the Tapas menu at the bar along with a few drinks. At other Novotel hotels there is a premium Wifi for LeClub members - couldn't seem to find it? Also we found the parking a bit confusing with the adjacent carpark, there was two tickets and we were coming and going later in the stay we were unsure which ticket to use and in the end the boomgate would not open for us and we had to use the intercom to get the gate opened. (I used the ticket that I had received the 2nd time we arrived and maybe we should have just used the validated ticket - but a few instructions on a piece of paper at check-in would be an improvement). Also only 1 lift at the parking station was working and the lift was very slow.)

It’s always good to stay at a hotel with smiling friendly staff. I enjoy staying here as it is comfortable and close to china town and darling harbour. It is clear that it is extremely well maintained and comfortable.

Helpful staff and great accommodation

We felt welcome and the beds were very comfortable. The room was spacious and the breakfast was really good

The staff throughout the hotel were exceptional. They were friendly and attentive. Could not fault the staff and we were even given complimentary drinks vouchers which was a nice touch. The down side was that our room was right next door to the pool and you could hear people entering the pool area as they were right outside our door. The bathroom was rather run down and could have done with a bit of a spruce up. The basin looked like it had a crack in it, the tiles in the shower floor were stained white and the door was peeling at the bottom. The bathroom was very clean, but just looked old.

very pleasant, as always staff were very friendly from porters, to front desk to food and beverage department.

I enjoyed a cocktail in your bar, was very comfortable in my room and had a great sleep. My breakfast at the restaurant was delicious.

Enjoyable.

Perfect, except booking reminder email ignored changed dates (I had moved stay one day earlier) and notified me of old stay.

Long weekend, in town for a concert. I found the hotel to be a little bit less exciting and aged compared to other hotels of the chains I stayed in recently (Vietnam, Lombok etc).