Mercure Brisbane King George Square 4 stars

Customer review rating (ALL Rating) 3.9/5 3,755 reviews

Mercure Brisbane King George Square - Image 1
Mercure Brisbane King George Square - Image 2
Mercure Brisbane King George Square - Image 3
Mercure Brisbane King George Square - Image 4

Description

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  3,755 reviews

Customer review rating 3.5/5

Vanessa A. Business - Confirmed reviews ALL

The room was tired. The hallways need a fresh coat of pain, the towels thin, the bed mattress needs replacing or a topper put on it. The room was cluttered (the small could needs to go altogether preferable donated to a charity). The air con was good and effective. The reception staff were great.

Dear Vanessa A., Thank you for sharing your feedback regarding your recent stay. I sincerely regret that your experience did not meet your expectations. We appreciate your comments about the room condition and the hallways, as well as the quality of the towels and mattress. Your observations are valuable, and we will certainly consider them in our ongoing efforts to enhance our guest experience. I am pleased to hear that our reception staff made a positive impression. Goodbye and best wishes, Mercure Brisbane King George Square

Customer review rating 3.5/5

Michael L. Business - Confirmed reviews ALL

Nice rooms and location In the hotel restaurant, cannot split the bill by number of people which makes difficulties, and some employees are not helpfull at all

Dear Michael L., Thank you for sharing your feedback. We appreciate your comments regarding our rooms and location. However, we regret to hear about your experience in the restaurant concerning bill splitting and the service provided. Your insights are valuable as we strive for continuous improvement. Best regards, Mercure Brisbane King George Square

Customer review rating 2.0/5

Bourner C. Business - Confirmed reviews ALL

Noisy elevator and bright flashes from the LED on the smoke detector made sleep challenging. Electric kettle is dangerous (steam so hot it is invisible jets out around the switch, so I burned a fingertip trying to turn it off, which it did not do automatically as I'd expected). I understand there is a need for accessible bathrooms, but I didn't want one. No shower screen meant there were no dry places to stand after a shower.

Dear C. Bourner, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the disturbances caused by the noise from the elevator and the bright LEDs. Your safety is paramount, and I regret to hear about your experience with the kettle. We appreciate your comments regarding the bathroom facilities, and I understand your concerns about the accessibility features. Your insights are valuable as we strive to enhance our guest experience. Thank you once again for your review. We hope to have the opportunity to welcome you back in the future. Best regards, Mercure Brisbane King George Square

Customer review rating 4.0/5

Alison W. Families - Confirmed reviews ALL

Comfortable. Lovely breakfast. Really appreciated the friendliness of the staff. Great location so we could easily walk around the city.

Dear Alison, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our accommodations comfortable, enjoyed the breakfast, and appreciated our wonderful team. We hope to welcome you back again soon! Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure King George Square

Customer review rating 5.0/5

Joanne H. Couples - Confirmed reviews ALL

Extremely comfortable and quiet room

Dear Joanne, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location as well as the comfort of your room. We look forward to welcoming you back in the future! Kindest, Rachel Robinson Guest Experience Supervisor Pullman & Mercure King George Square

Other web-users rate our hotel

  • 1,721 reviews 9.3/10 Location
  • 2,478 reviews 5.1/10 Room
  • 1,986 reviews 7.7/10 Service
  • 29 reviews 3.9/10 WiFi
  • 1,041 reviews 4.5/10 Cleanliness
  • 936 reviews 4.5/10 Comfort
  • 674 reviews 3.4/10 Amenities
  • 494 reviews 5.5/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Brisbane