The Sebel Cairns Harbour Lights

The Sebel Cairns Harbour Lights 4,5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 479

hotel certyfikowany ALLSAFE

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Opis

O hotelu

  • Hotel rooms & fully self-contained 1, 2, or 3 bedroom apartments for long stay comfort.

  • W pobliżu terminalu promowego Cairns Reef Fleet Terminal - rejsy na Wielką Rafę Koralową

  • Easy access to Great Barrier Reef tours.

  • Waterfront location with views over Cairns harbour.

  • Darmowy internet, TV kablowa, ograniczona liczba kanałów TV Foxtel

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Lokalizacja hotelu

The Sebel Cairns Harbour Lights

1 Marlin Parade
4870 CAIRNS
Australia

  • SUNBUS:  LAKE STREET

  • Samolotem

    CAIRNS INTL AIRPORT W 7,8km / 4,85 mil - Płatne transport

  • Pociągiem

    CAIRNS STATION W 2,2km / 1,37 mil

Pozycja GPS:-16.922424, 145.780256

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Transfer
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Sale konferencyjne

Basen

Nasze pokoje

Hotel Cairns Harbour Lights to świetny wybór dla gości szukających stylowych apartamentów przy porcie w Cairns. Do wyboru są pokoje i apartamenty z jedną, dwiema lub trzema sypialniami. Każdy z apartamentów jest wyposażony w prywatny umeblowany balkon ze wspaniałym widokiem na park lub wodę. W apartamentach znajduje się nowoczesna łazienka, kuchnia lub aneks kuchenny, pralka, oddzielny salon i jadalnia i telewizor LCD z kanałami Foxtel.

Opinie naszych gości

Opinie gości dotyczące hotelu
The Sebel Cairns Harbour Lights

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 479

Ocena TripAdvisor  4.0/5  Liczba opinii: 991

Certyfikat Doskonałości 2022

Wonderful

Ocena na stronie TripAdvisor 5.0/5

tammycotter Opinia zatwierdzona w TripAdvisor

From the lovely Hannah who checked us in to the room upgrade and bottle of bubbly for my birthday weekend and the lovely apartment with views over the water everything was fabulous. Definitely will stay here again.

Dear tammycotter, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +61 7 4057 0801 M. +61 4 03 409 231 E. h8777-gm@accor.com

Spacious well equipped apartment in perfect location

Ocena na stronie TripAdvisor 4.0/5

Robert M Opinia zatwierdzona w TripAdvisor

We loved our stay at the Sebel. The staff were friendly and helpful. The apartment was very spacious and comfortable with an excellent view of the river boats from the very large balcony. Laundry and shower were excellent. The fridge is a bit small but fine for a short stay. Not much room in the ice box though. Great location a short walk to most everything in Cairns. We had an issue with a broken curtain rod which the hotel fixed immediately. Pool upstairs was cold and a bit awkward but with a nice view over the river and parks. I wouldnt choose this hotel for the pool, but the public lagoon one block away is fine for swimming so maybe a hotel pool is not necessary. would be great to have a heated jacuzzi.

Dear Robert, Thank you for your lovely review, I am so pleased you enjoyed your stay with us and found our team to be helpful. I do hope we can welcome you again in the future.

Location, location, location

Ocena na stronie TripAdvisor 5.0/5

lilias871 Opinia zatwierdzona w TripAdvisor

What a great find! CHL is walking distance to points of interest including restaurants and the markets. Our room was clean, spacious and had a beautiful view of the harbour. At reception, Greg and Caroline have been excellent, informative and always happy to help. We’ll definitely stay there again when we’re in Cairns.

Dear lilias871, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

Great place to stay

Ocena na stronie TripAdvisor 5.0/5

jasbie1 Opinia zatwierdzona w TripAdvisor

Had a great time. Staff, service and facilities were excellent. Will be back. It was my birthday and I received a bottle of bubbles and a lovely card. Thank you to all the staff you all did an excellent job.

Dear jasbie1, Thankyou for your feedback. It is such a pleasure to hear your feedback and i will pass this onto our team. I am so glad you had a nice birthday and hope to welcome you to our hotel to celebrate more special occasions.

Rooms in need of repair

Ocena na stronie TripAdvisor 3.0/5

johnnguyen1993 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Was checked into a room initially on the fourth floor and noted the bathrooms had problem with opening the connecting door from the bedroom, the toilet roll holder was pointing downwards so the toilet roll wouldn't stay on and the shower head was unable to be pointed downwards. Worst of all it looked like the room was not cleaned properly as there were a lot of strands of female hair on the bed and many crumbs on the carpet. Told the reception who offered to move me to a different room this time on the second floor. Not only was the room smaller but there were still issues such as mould behind the bathroom door and dirty couches. Couldn't be bothered to be moved again so just dealt with it for the four nights. Would not personally stay there again.

Dear johnnguyen1993, Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

Great property, not so great room

Ocena na stronie TripAdvisor 4.0/5

marysalabutova Opinia zatwierdzona w TripAdvisor

The place was great on the outside, the amenities were great too and the view.. magnificent! The room was really average though, I would not rate it as being 4.5 star... especially the bathroom - it was dark and lacked ventilation. However I believe it was worth what we paid for it, i just hope there are better rooms in this hotel. It has a great potential - i do recommend it because of the location, price, service and views!

Dear marysalabutova, Thank you for your lovely review, I appreciate your feedback and will address your concerns with the team. We have many different rooms at the property. We would love the opportunity to welcome you again in the future. Sincerely, Odette General Manager

Great Holiday Spot

Ocena na stronie TripAdvisor 5.0/5

dbrj Opinia zatwierdzona w TripAdvisor

As we entered the reception there was a refreshing smell that made the place smell clean, which it was We stayed for 2 nights in a one bedroom apartment facing the Cairns inlet, the view was great and plenty room to sit on balcony and enjoy it.

Dear dbrj, I am so pleased you enjoyed your stay, thank you for taking the time to review your stay with us. I do hope we can welcome you again in the future. Sincerely, Odette Laska General Manager

Weekend Getaway

Ocena na stronie TripAdvisor 5.0/5

L_M_R_1607 Opinia zatwierdzona w TripAdvisor

What a surprise. First impressions go a long way and Harbour Lights didn't disappoint. Gregory (I think that was his name) at reception was friendly, welcoming and nothing was too much trouble. Quick and easy check in and a surprise upgrade. Room was clean and spacious. Air conditioning was fantastic (very important in FNQ!) Most importantly it was quiet and very walkable. Highly recommend a stay here and I'll definitely be back.

Dear Inspire43070449234, I am so pleased that you enjoyed your stay with us at the Sebel Cairns Harbour Lights and delighted that we were able to upgrade you for this stay. I do hope we can welcome you again in the future. Sincerely, Odette Laska General Manager

Dissapointing Stay

Ocena na stronie TripAdvisor 3.0/5

Steve1367 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

When we arrived someone else had been checked in as me which was a little concerning and possibly a breach of personal data as they had signed a check in form with all of my details on it. One of the staff went to the room to retreive the individual and re check them in. I don't know if this was the same room we were given and did not think about it until after, but if it was then there was a breach of their covid protocal if he had entered the room. The room was small and very basic, and was just a lock off from the larger room next door, so although there was a screen deviding the balcony there was no real privacy out there. The room appeared clean, but little attentione to detail was missed such as the clock in the room not being set to the correct time. I also found the position of the TV a little odd, up at the ceiling level, something you normally see in budget accomodation or pubs.

Dear Steve1367, Thank you for your review, I am so sorry that there was an error on check in. I do sincerely apologise. Your reservation was the last arrival for the day and the guest who was infront of you had only just made a reservation online that was not in our system yet. There was some confusion as the guest also had a similar name to yours and the team confirmed the guests name twice with this guest. You arrived just after the gentleman left the foyer. The guest did not make it to your room but was stopped and brought back to reception by the team in the car park. I am so sorry that this mistake impacted your stay. If you would like any more information, or if I can assist in any way please do let me know. Sincerely, Odette Laska General Manager

comfortable stay

Ocena na stronie TripAdvisor 5.0/5

julesmal Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

We were in Cairns for 3 days and had a very comfortable stay at Cairns harbour lights. The suite was clean and bed was super comfortable. The staff were very welcoming and the accomodation is central to many fine dining and shopping areas.

Dear julesmal, Thank you for taking the time to review your recent stay with us at the Sebel Cairns Harbour Lights. I am so pleased you enjoyed your stay and our location. I do hope we can welcome you again in the future. Sincerely, Odette Laska General Manager

Space and quiet

Ocena na stronie TripAdvisor 5.0/5

Alastair S Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I stayed in a Water Front apartment and excluding the fantastic view found the room spacious and kitchen well equipped for extended stay. The bed was very comfortable. I would suggest the television be replaced with a smart version.

Dear Alastair S, Thank you for your review and taking the time to share your feedback. I am so pleased you enjoyed your stay, I do hope we can welcome you again in the future. Sincerely, Odette Laska General Manager

Great views

Ocena na stronie TripAdvisor 5.0/5

MVICAustralia Opinia zatwierdzona w TripAdvisor

The hotel was in a very good location, with great views of the city and the inlet. The room was comfortable with the balcony providing better access to the great views. The bed was extremely comfortable. In these COVID times, I really appreciated that the room was not serviced during my stay, I was able to go into my room and wipe all appropriate surfaces with my antibacterial wipes, and then relax knowing that nobody was coming into my room.

Dear MVICAustralia, Thank you for taking the time to review your recent stay with us at the Sebel Cairns Harbour Lights. I am delighted that you enjoyed your stay and I am so pleased that you appreciated the option to not service your room if you so wished. I do hope we can welcome you again in the future. Sincerely, Odette Laska General Manager

Great position,

Ocena na stronie TripAdvisor 5.0/5

Gregory C Couples - Opinia zatwierdzona w TripAdvisor

The sebel Harbour lights has a great position overlooking the marina and is close to shops and restaurants as well as close to the island departure docks. The single room appartment was excellent with a beautiful view and good balcony.

Dear Gregory, Thank you for your review, I am delighted you enjoyed your stay. We are in a great location, I am glad that you were able to enjoy. I do hope we can welcome you again in the future. Sincerely, Odette Laska General Manager

Harbour Lights Cairns

Ocena na stronie TripAdvisor 4.0/5

Fiegert4029 Opinia zatwierdzona w TripAdvisor

The room needed a small comfy chair and table to sit at, rather than always having to sit on the bed and the balcony wasn't always an option. We enjoyed our stay and would stay here again. Thanks for a great stay.

Dear Fiegert4029, Thank you for your review, I am delighted that you enjoyed your stay, next time you are here be sure to try one of our apartments as these have plenty of extra room to enjoy. Thank you for choosing to stay with us and I hope we can welcome you again soon. Sincerely, Odette Laska General Manager

Where do you park your car...

Ocena na stronie TripAdvisor 4.0/5

K6661NNadam Opinia zatwierdzona w TripAdvisor

The 1brm apartment with our two kids had ample space and room to move. I would suggest you check the Hotel has parking available to you otherwise you'll have to find parking a ways down the road or at the casino parking.

Dear K6661NNadam, Thank you for your review of your stay with us at the Sebel Cairns Harbour Lights. I am glad that you enjoyed your stay. I am sorry that we did not have a park for you for your stay on this occasion. Unfortunately we do have individual owners for each of our apartments and not all of them come with a car park. We would love if we had more!! I do hope we can welcome you again in the future. Sincerely, Odette Laska General Manager

comfortable stay

Ocena na stronie TripAdvisor 4.0/5

julesmal Opinia zatwierdzona w TripAdvisor

WE recently spent a wet and blustery weekend in Cairns for a family function. Our stay at Harbour Lights was very comfortable and the staff were ready with an umbrella and a good choice of breakfast venue (Blue Marlin) as we ventured out.

Dear Julesmal, Thank you for taking the time to review your recent stay with us at The Sebel Cairns Harbour Lights. I am delighted that you enjoyed your stay with us and that you enjoyed you were able to venture out despite the blustery weather. Sincerely, Odette Laska General Manager

Breath of fresh air for the soul

Ocena na stronie TripAdvisor 5.0/5

699ash Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I was fortunate enough to have the room overlooking the mariner and inlet. Breakky on the balcony was like what you see in the tourist ads. The facilities were very good. The hotel is unusually arranged in its entirety which is quite interesting to those of us used to a formulated experience. It is well located to everything including the boardwalk (restaurants) and pier. It was possibly the best hotel I've ever stayed in and I travel a fair bit.

Dear 699ash, Thank you so much for your lovely review, I am delighted you enjoyed your visit and found it to be a breath of fresh air for the sole. I do hope we have the opportunity to welcome you again in the future. Sincerely, Odette Laska General Manager

GREAT VALUE

Ocena na stronie TripAdvisor 5.0/5

collin_janes Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

great service and beautiful location close to bars and restaurants , rooms are clean and well set up with all the utensils and electrical items needed including dishwasher and dryer and washing machine

Dear collin_janes, Thank you for taking the time to review your stay with us. I am so pleased that you enjoyed your time with us, including our proximity to the restaurants and bars. I do hope we can welcome you again in the future. Sincerely, Odette Laska General Manager

Business

Ocena na stronie TripAdvisor 5.0/5

jennym212019 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Once again Cairns Harbour Lights has not failed to meet all my needs for business and comfort. A shout out to the Reception Desk staff - always friendly and smiling. Happy to accommodate. Carparking is available - sometimes a bit difficult due to not many spaces, however if always booked ahead with your booking, staff ensure one is available to you. Easy access from the Airport, CBD and all major arterials, while still being a peaceful place to stay. Restaurants downstairs on the water are beautiful, and a great place to meet up with work colleagues and friends. Thanks again.

Dear jennym212019, Thank you for taking the time to review your stay with us at the Sebel Cairns Harbour Lights. I am so pleased you enjoyed your stay with us. Thank you for continuing to choose to return. I am so pleased you find the team to be friendly and smiling, I will be sure to share this with them. Thank you again and I hope we have the opportunity to welcome you again in the future. Sincerely, Odette Laska General Manager

Second visit

Ocena na stronie TripAdvisor 5.0/5

243BobH Opinia zatwierdzona w TripAdvisor

Few days in Cairns Thanks Hannah and Shavina (?) for helping find the best room with a view and arranging trips. So helpful and friendly. No doubt will be back sometime in the future for a thirdtime. Back in GC just now then back to UK mid March. Thanks again

Dear Valued Guest, I am so pleased that you enjoyed your stay with us and that Hannah & Shavani were able to assist you. I do hope we can welcome you back again in the future. Sincerely, Odette Laska General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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