The Sebel Cairns Harbour Lights 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,343 reviews

ALLSAFE approved hotel

The Sebel Cairns Harbour Lights
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+ 15 Services

Hotel extras

  • Hotel rooms & fully self-contained 1, 2, or 3 bedroom apartments for long stay comfort.

  • Apartments have furnished balconies & views of the marina, Marlin Parade, city, or parklands.

  • Easy access to Great Barrier Reef tours.

  • Waterfront location with views over Cairns harbour.

  • 5 minute walk from Cairns Convention Centre.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

The Sebel Cairns Harbour Lights

1 Marlin Parade
4870 cairns
australia

Fax: (+61)7/40570899

Check-in from 14h00

Check out up to 11h00

  • SUNBUS:  LAKE STREET

  • By plane

    CAIRNS INTL AIRPORT At 7.8km / 4.85 miles - Shuttle paying

  • By train

    CAIRNS STATION At 2.2km / 1.37 miles

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

One pool

Our accommodation(s)

Offering stylish apartment-style accommodation on Cairns Marina, Cairns Harbour Lights is the perfect option for visitors looking for hotels in Cairns. The hotel features a range of accommodation styles including hotel rooms and 1, 2 and 3 bedroom apartments, each with a private furnished balcony and striking views over the city parkland or water. Apartments feature a modern ensuite, a kitchen or kitchenette, laundry facilities, and a separate dining & living area with LCD TV & Foxtel Channels.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 95

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
The Sebel Cairns Harbour Lights

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,343 reviews

TripAdvisor Rating 4.0/5

985 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great view central location

Customer review rating 5.0/5

Lynda O. Friends - 17/01/2022 Confirmed reviews ALL

Lovely rooms clean fresh central. Great staff

well located

Customer review rating 5.0/5

Terri F. Families - 16/01/2022 Confirmed reviews ALL

convenient location, everything as expected

Dear Tony F., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great Stay

Customer review rating 5.0/5

Andrew B. Solo - 10/01/2022 Confirmed reviews ALL

Had a fantastic time and was a great relaxing holiday.

Dear Andrew B., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…
Customer review rating 4.5/5

Grant D. Solo - 10/01/2022 Confirmed reviews ALL

very good service from check in to check out, very impressed with room / appartment. I have stayed here before & i have always been impressed.

Dear Grant D., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Beautiful room and location

Customer review rating 5.0/5

Anne Couples - 10/01/2022 Confirmed reviews ALL

We were very welcome the experience was great though we didn't know where our pool towels were to be found and had to request the champagne as that had been forgotten. But the staff and the hotel was great. The meal was also fantastic with the waiter doing a fantastic job!!

Dear Anne S., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Well located

Customer review rating 4.0/5

Kathie M. Families - 08/01/2022 Confirmed reviews ALL

We asked for a room near the lifts as my husband is 80 years of age and can not walk to far. You had put us in 507 which was the furthest room away. I rang reception and the lady on there was very helpful and moved us to room 501. Which is a disabled room and was a good room for my husband. Had problems with the safe)couldn't open it, it was locked) and also the telephone wasn't working. The maintenance man came the next morning and fixed both problems. I found the reception staff very helpful and friendly.

Dear Raymond M., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Well located

Customer review rating 5.0/5

Maree Couples - 03/01/2022 Confirmed reviews ALL

It was enjoyable

Dear Maree D., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Relaxing

Customer review rating 5.0/5

Alicia Couples - 21/12/2021 Confirmed reviews ALL

Was really nice. Bedroom was a little warm aircon first work in there.

Dear Alicia E., Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great location great experience staying here

Customer review rating 4.5/5

Craig W. Solo - 21/12/2021 Confirmed reviews ALL

Great location central to cbd and will stay again. Did not stay long enough.

Dear Craig W., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Well located & always a Great place to stay

Customer review rating 5.0/5

Sue Couples - 21/12/2021 Confirmed reviews ALL

Great staff who cant do enough for you , love staying at Sebel Harbourlights , its central to everything & as a local its always nice to know the constant high level of service & rooms.

Dear Sue E., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Excellent Stay

Customer review rating 5.0/5

Kaye C. Couples - 20/12/2021 Confirmed reviews ALL

My husband and I were celebrating my birthday and our wedding anniversary. We were both in need of break away to rest. Firstly I phoned ahead to see if we could have an early check-in, this was possible. Sharon the receptionist went out of her way, even showing us the unit for people with disabilities, I'm on a walker and my husband is 90yrs old. Needless to say we loved it. The whole staff were extremely helpful over our 4 day stay. This place with be our home away from home when next in Cairns for R&R. Restaurants are on the ground floor on the waterfront, what more could you ask for.

Dear Kaye C., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Excellent

Customer review rating 4.5/5

Vanessa Couples - 19/12/2021 Confirmed reviews ALL

Excellent

Dear Vanessa & Daniel B., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great location

Customer review rating 3.0/5

Cathy Business - 19/12/2021 Confirmed reviews ALL

No hot water. Extremely disappointed that had to have a Luke warm shower

Dear Cathy D., Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Wonderful

TripAdvisor rating 5.0/5

tammycotter 16/12/2021 TripAdvisor review

From the lovely Hannah who checked us in to the room upgrade and bottle of bubbly for my birthday weekend and the lovely apartment with views over the water everything was fabulous. Definitely will stay here again.

Great Location, uncomfortable stay

Customer review rating 2.0/5

Sarah M. Couples - 13/12/2021 Confirmed reviews ALL

On check in my card was declined twice due to an Eftpos error and I decided to check my account online before a 3rd attempt and the money had been taken out whilst the kind receptionist was a but confused on what to do as her accounts showed not paid. It was very awkward and uncomfortable. However I wasn't paying again. The room was very clean and sterile. The bed was 2 single beds pushed together and on wheels so it just kept moving around. The pillows were hard as rocks. But the worst part was the alarm on the inside carpark door lifting up and down constantly from 5am. I cant believe that is normal and I'm sure many had to of complained about it.

Dear Sarah M., Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great location

Customer review rating 3.5/5

Annique J. Solo - 13/12/2021 Confirmed reviews ALL

Reception staff very helpful and very friendly

Dear Annique J., Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Friendly reception staff

Customer review rating 2.5/5

S S. Business - 11/12/2021 Confirmed reviews ALL

Average experience Basic room, smelt very damp Bedding was old Couldn’t get a carpark in the hotel parking so was charged $12 from the hotel to park out on the street overnight (which I don’t believe is hotel property) Friendly reception staff

Dear Sandra S., Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Spacious well equipped apartment in perfect location

TripAdvisor rating 4.0/5

Robert M 08/09/2021 TripAdvisor review

We loved our stay at the Sebel. The staff were friendly and helpful. The apartment was very spacious and comfortable with an excellent view of the river boats from the very large balcony. Laundry and shower were excellent. The fridge is a bit small but fine for a short stay. Not much room in the ice box though. Great location a short walk to most everything in Cairns. We had an issue with a broken curtain rod which the hotel fixed immediately. Pool upstairs was cold and a bit awkward but with a nice view over the river and parks. I wouldnt choose this hotel for the pool, but the public lagoon one block away is fine for swimming so maybe a hotel pool is not necessary. would be great to have a heated jacuzzi.

Dear Robert, Thank you for your lovely review, I am so pleased you enjoyed your stay with us and found our team to be helpful. I do hope we can welcome you again in the future.

Location, location, location

TripAdvisor rating 5.0/5

lilias871 23/07/2021 TripAdvisor review

What a great find! CHL is walking distance to points of interest including restaurants and the markets. Our room was clean, spacious and had a beautiful view of the harbour. At reception, Greg and Caroline have been excellent, informative and always happy to help. We’ll definitely stay there again when we’re in Cairns.

Dear lilias871, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

Great place to stay

TripAdvisor rating 5.0/5

jasbie1 22/07/2021 TripAdvisor review

Had a great time. Staff, service and facilities were excellent. Will be back. It was my birthday and I received a bottle of bubbles and a lovely card. Thank you to all the staff you all did an excellent job.

Dear jasbie1, Thankyou for your feedback. It is such a pleasure to hear your feedback and i will pass this onto our team. I am so glad you had a nice birthday and hope to welcome you to our hotel to celebrate more special occasions.

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