The Sebel Cairns Harbour Lights 4.5 stars

The rooms were amazing but what stood out for me was the staff. Absolutely incredible service even with all the COVID-19 craziness.

My partner and I stayed here for 5 nights, we had a one bedroom apartment. The apartment was big and spacious and very clean. We had a wonderful view of the water. Location for us was perfect as everything we needed was in walking distance. We will definitely be staying here again when we return

Unfortunately we were forced to change our 5 night stay into a 2 night stay because of flight restrictions being imposed because of Covid-19. Your manager ( Susan ) was very helpful to allow us to change our plans due to this unforeseen situation. This was greatly appreciated thank you.

Welcomed pleasantly by staff, room very comfortable

Great location, friendly staff, clean and comfortable apartment with great views.

Staff very friendly and more than helpful as I lost a room key, but it was not an issue with the staff at reception. I come to Cairns once a month for a week and will be booking every time I come. I am also intending to stay with my partner when ever we visit Cairns.

He air every time it kicked in was so noisy and barely got sleep . No side table or desk to do work and put keys on .

I was fortunate enough to have the room overlooking the mariner and inlet. Breakky on the balcony was like what you see in the tourist ads. The facilities were very good. The hotel is unusually arranged in its entirety which is quite interesting to those of us used to a formulated experience. It is well located to everything including the boardwalk (restaurants) and pier. It was possibly the best hotel I've ever stayed in and I travel a fair bit.

I have stayed at Cairns Harbour Lifhts a number of times over the last 10 years. The room we were in was very tired and needs a refurb. Leaky tap in the bathroom. Carpet old and musty. Unfortunately I don’t think I’ll stay again.

great service and beautiful location close to bars and restaurants , rooms are clean and well set up with all the utensils and electrical items needed including dishwasher and dryer and washing machine

Bitten in bed by some sort of bug

The hotel is minimalist and, consequently, lacks warmth and personality as a physical environment. In fairness, the gentleman at reception when checking in was polite and adequate in his interpersonal skills, whereas the young lady at check out the next morning was warm and friendly and left me with a very favourable impression. From a utilitarian point of view, the facilities in the room were excellent, with the exception of a comfortable lounge chair to sit in. The bed was excellent.

Quiet location. Fitness room was adequate. Having tiles on the floor and air conditioning in humid weather creates slippery surface. Would be useful for some information to be provided to people about this. I knew this would be an issue so put down mats so I wouldn't slip during the night if moving around in the dark, but could be a safety issue for older people or young children.

Always well looked after. I do my business through the day and I retire to a great room. Always friendly and personalised service. Great restaurants around. Right on water

The team will are just like family