The Sebel Cairns Harbour Lights 4.5 stars

Customer review rating 4.4/5 2,160 reviews

ALLSAFE approved hotel

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The Sebel Cairns Harbour Lights
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+ 20 Services

Hotel extras

  • Hotel rooms & fully self-contained 1, 2, or 3 bedroom apartments for long stay comfort.

  • Apartments have furnished balconies & views of the marina, Marlin Parade, city, or parklands.

  • Easy access to Great Barrier Reef tours

  • Waterfront location with views over Cairns harbour

  • 5 minute walk from Cairns Convention Centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS INTL AIRPORT Paying
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Golf Paying
  • Tennis Paying
  • Beach and water sports Paying
  • Bicycles rental Paying
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

The Sebel Cairns Harbour Lights

1 Marlin Parade
4870 cairns
australia

Tel: +61740570800

Fax: (+61)7/40570899

Check-in from 14h00

Check out up to 11h00

  • SUNBUS :  LAKE STREET

  • By plane

    CAIRNS INTL AIRPORT At 7.8km / 4.85 miles - Shuttle paying

  • By train

    CAIRNS STATION At 2.2km / 1.37 miles

GPS :-16.922424, 145.780256

Our accommodation(s)

Offering stylish apartment-style accommodation on Cairns Marina, Cairns Harbour Lights is the perfect option for visitors looking for hotels in Cairns. The hotel features a range of accommodation styles including hotel rooms and one, two and three bedro om apartments, each with a private furnished balcony and striking views over the city parkland or water. Apartments feature a modern ensuite, a kitchen or kitchenette, laundry facilities, and a separate dining & living area with LCD TV & Foxtel Channels.

Studio Hotel Room

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron

Studio Hotel Room Harbour View

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: Harbour view *
  • Most of the accommodation: Balcony *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Iron
Rooms

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 95

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
The Sebel Cairns Harbour Lights

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,160 reviews

tripadvisor

TripAdvisor Rating 4.0/5

976 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent stay

Customer review rating 4.5/5

Devendar R. P. Business - 06/06/2021 Confirmed reviews ALL

Location - prime location of cairns harbour view Staff- friendly and professional , I feel I am in my own home. Clean

Dear Devendar, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased you enjoy your time with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Good location. Friendly staff

Customer review rating 4.5/5

J Business - 06/06/2021 Confirmed reviews ALL

Nothing was a problem for the staff. Very professional.

Dear J, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am just delighted that you found the team so helpful, they are a special group, thank you for sharing your kind words. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great location, great staff

Customer review rating 4.5/5

Karyn Friends - 04/06/2021 Confirmed reviews ALL

Not our first staycation with you and definitely not our last. Again an amazing stay. Our friends couldn’t stop complimenting us on choosing such an amazing place for us all to stay.

Dear Karyn, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased that you enjoyed your stay and that your friends enjoyed as well!! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Well located

Customer review rating 4.0/5

S&l P. Couples - 01/06/2021 Confirmed reviews ALL

Our first stay. Great location and service at reception was fantastic. Our room was substantial. Will definitely stay again.

Dear S&L P., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased you enjoyed your stay and found the reception team's service fantastic! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great location with excellent views

Customer review rating 4.5/5

Anonymous Couples - 31/05/2021 Confirmed reviews ALL

Pleasant and relaxing

Dear Valued Guest, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am delighted you had a pleasant relaxing stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Good stay

Customer review rating 5.0/5

Kevin Solo - 31/05/2021 Confirmed reviews ALL

The Sebel provided me with everything I expected and needed.

Dear Kevin, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Good stay as always

Customer review rating 5.0/5

Greg O. Business - 31/05/2021 Confirmed reviews ALL

Just a one nighter this trip, but Greg and Sharon on front desk are always great

Dear Greg, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. That was a quick stay! I will share your kind words with Greg and Sharon, thank you! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great Position

Customer review rating 5.0/5

Chez S. Couples - 31/05/2021 Confirmed reviews ALL

We had a lovely room and were pleasantly surprized to have a kitchenette in our room also. The room was comfortable and hotel was in a great position to the restaurants, and the town and the Esplanade.

Dear Chez S, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am delighted you enjoyed your stay! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Handy position

Customer review rating 4.5/5

Allan Couples - 29/05/2021 Confirmed reviews ALL

Made to fell welcome. Staff on the front desk most helpful. Well positioned for us.

Dear Allan, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased you enjoyed your stay, and were made to feel welcome! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great location

Customer review rating 4.5/5

Margieduncan Couples - 28/05/2021 Confirmed reviews ALL

Our Unit had plenty of room. Well appointed. Double glazed glass doors. Comfortable bed.

Dear MargieDuncan, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased you enjoyed your room and found it to be comfortable for your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great location, lovely big room

Customer review rating 4.5/5

Leonie Couples - 28/05/2021 Confirmed reviews ALL

Check in was prompt and courteous. Kerrie was most helpful with the information she provided to us. Our room was very comfortable with plenty of space, and the kitchen provided all that was required, including a dishwasher. Washing machine and dryer was a great addition. Ample hanging and storage space in the bedroom. Bathroom was a little squeezy but manageable. Although there was no room servicing unless requested, any extras we needed were promptly brought to the room. A big balcony gave us lovely views over Trinity Inlet and towards the mountains and city. The hotel was within easy walking distance to cafes, restaurants, shops and Rusty's markets.

Dear Leonie, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I will share your kind words with Kerry, thank you for letting me know. I am so pleased you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great location

Customer review rating 4.5/5

Linda W. Couples - 28/05/2021 Confirmed reviews ALL

Great location, close to restaurants and within walking distance to everything. Beautifully appointed rooms. We were upgraded to an apartment which was so spacious, clean and large. The apartment had recently been refurbished.

Dear Linda, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased you enjoyed your stay and that we were able to upgrade you for this stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Friendly and helpful staff

Customer review rating 4.5/5

Wendy Solo - 24/05/2021 Confirmed reviews ALL

Kerry was extremely helpful and informative.

Dear Wendy, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased to hear that you found Kerry to be extremely helpful and informative. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Average

Customer review rating 2.5/5

Courtny K. Business - 23/05/2021 Confirmed reviews ALL

I was placed in a room that smelt very musty, with a toilet that ran consistently. Hot water took 4 to 5 minutes to arrive. While you don’t offer room service you partner with 2 restaurants, I ordered with Ocher that delivered a meal without cutlery, which I then ate with a teaspoon. COVID has obviously changed things however clear cost cutting yet blaming COVID is clearly evident.

Dear Courtny, Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am so sorry that the restaurant delivered the food without cutlery. I believe that this was an oversight by them, and not intentional. The majority of our rooms are apartments which have full cutlery sets. I am so sorry that this was not picked up and we would have been more than happy to assist if we had been involved and known. My sincere apologies. Thank you for letting me know of the other problems that occurred in your room, my team will definitely be investigating. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Poor quality

Customer review rating 1.0/5

Jason S. Business - 22/05/2021 Confirmed reviews ALL

Being a repeat customer we thought the quality of the 'hotel side' of the complex would have been as nice as the 'residential side of the complex - however it was cleary not. Poor quality small apartment Leaking shower Poor quality furnishings very disappointed in this stay - particularly with extremely high price at the moment. We will need to stay in Cairns many times this year for work - as will our colleagues, however we will not be choosing this hotel again ion the quality of all rooms are like the one we had this week. very disappointed - particularly as returning customers.

Dear Jason, Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am so sorry that you were dissapointed with your last stay. We will contact you to as we would like to apologise as this as I know you are aware is not the normal experience. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Lovely stay

Customer review rating 5.0/5

Michael Couples - 21/05/2021 Confirmed reviews ALL

Checked in by the very helpful Gregory who gave a lot of his time trying to solve our IPad problem which turned out to be a technical problem, soon fixed. Suite clean with good views but some of the utensils need upgrading. Lovely breakfast hamper and 3 course meal.

Dear Michael, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased Gregory was able to assist you! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great stay

Customer review rating 5.0/5

Fiona D. Couples - 20/05/2021 Confirmed reviews ALL

We had a great stay at the Sebel the staff on the Check in desk went over and above to help us with parking and were just so lovely to deal with. Our room was very well presented and Clean. we would definitely choose the Sebel again when visiting Cairns

Dear Fiona, We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. I am so pleased you enjoyed your stay, and found your room to be clean and the team lovely to deal with. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager The Sebel Cairns Harbour Lights T. +6… M. +61 4 03… E. h8…

Great property, not so great room

TripAdvisor rating 4.0/5

marysalabutova 09/04/2021 TripAdvisor review

The place was great on the outside, the amenities were great too and the view.. magnificent! The room was really average though, I would not rate it as being 4.5 star... especially the bathroom - it was dark and lacked ventilation. However I believe it was worth what we paid for it, i just hope there are better rooms in this hotel. It has a great potential - i do recommend it because of the location, price, service and views!

Dear marysalabutova, Thank you for your lovely review, I appreciate your feedback and will address your concerns with the team. We have many different rooms at the property. We would love the opportunity to welcome you again in the future. Sincerely, Odette General Manager

Great Holiday Spot

TripAdvisor rating 5.0/5

dbrj 30/03/2021 TripAdvisor review

As we entered the reception there was a refreshing smell that made the place smell clean, which it was We stayed for 2 nights in a one bedroom apartment facing the Cairns inlet, the view was great and plenty room to sit on balcony and enjoy it.

Dear dbrj, I am so pleased you enjoyed your stay, thank you for taking the time to review your stay with us. I do hope we can welcome you again in the future. Sincerely, Odette Laska General Manager

Weekend Getaway

TripAdvisor rating 5.0/5

L_M_R_1607 28/03/2021 TripAdvisor review

What a surprise. First impressions go a long way and Harbour Lights didn't disappoint. Gregory (I think that was his name) at reception was friendly, welcoming and nothing was too much trouble. Quick and easy check in and a surprise upgrade. Room was clean and spacious. Air conditioning was fantastic (very important in FNQ!) Most importantly it was quiet and very walkable. Highly recommend a stay here and I'll definitely be back.

Dear Inspire43070449234, I am so pleased that you enjoyed your stay with us at the Sebel Cairns Harbour Lights and delighted that we were able to upgrade you for this stay. I do hope we can welcome you again in the future. Sincerely, Odette Laska General Manager

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