The Sebel Cairns Harbour Lights 4.5 stars

Customer review rating 4.4/5 2,248 reviews

ALLSAFE approved hotel

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The Sebel Cairns Harbour Lights
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+ 13 Services

Hotel extras

  • Hotel rooms & fully self-contained 1, 2, or 3 bedroom apartments for long stay comfort.

  • Apartments have furnished balconies & views of the marina, Marlin Parade, city, or parklands.

  • Easy access to Great Barrier Reef tours.

  • Waterfront location with views over Cairns harbour.

  • 5 minute walk from Cairns Convention Centre.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS INTL AIRPORT Paying
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Golf Paying
  • Tennis Paying
  • Beach and water sports Paying
  • Bicycles rental Paying
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

The Sebel Cairns Harbour Lights

1 Marlin Parade
4870 cairns
australia

Tel: +61740570800

Fax: (+61)7/40570899

Check-in from 14h00

Check out up to 11h00

  • SUNBUS :  LAKE STREET

  • By plane

    CAIRNS INTL AIRPORT At 7.8km / 4.85 miles - Shuttle paying

  • By train

    CAIRNS STATION At 2.2km / 1.37 miles

Our accommodation(s)

Offering stylish apartment-style accommodation on Cairns Marina, Cairns Harbour Lights is the perfect option for visitors looking for hotels in Cairns. The hotel features a range of accommodation styles including hotel rooms and 1, 2 and 3 bedroom apartments, each with a private furnished balcony and striking views over the city parkland or water. Apartments feature a modern ensuite, a kitchen or kitchenette, laundry facilities, and a separate dining & living area with LCD TV & Foxtel Channels.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 95

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
The Sebel Cairns Harbour Lights

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,248 reviews

TripAdvisor Rating 4.0/5

982 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

great service

Customer review rating 5.0/5

Anthony /. J. Couples - 12/09/2021 Confirmed reviews ALL

clean and professional

Dear Anthony / J. T., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager

Spacious well equipped apartment in perfect location

TripAdvisor rating 4.0/5

Robert M 08/09/2021 TripAdvisor review

We loved our stay at the Sebel. The staff were friendly and helpful. The apartment was very spacious and comfortable with an excellent view of the river boats from the very large balcony. Laundry and shower were excellent. The fridge is a bit small but fine for a short stay. Not much room in the ice box though. Great location a short walk to most everything in Cairns. We had an issue with a broken curtain rod which the hotel fixed immediately. Pool upstairs was cold and a bit awkward but with a nice view over the river and parks. I wouldnt choose this hotel for the pool, but the public lagoon one block away is fine for swimming so maybe a hotel pool is not necessary. would be great to have a heated jacuzzi.

Customer review rating 3.5/5

Andrew G. Business - 07/09/2021 Confirmed reviews ALL

Comfortable but mouldy smelling and internal did not work. Not fixed despite request.

Dear Andrew G., Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager

delightful stay

Customer review rating 4.0/5

Peter D. Solo - 06/09/2021 Confirmed reviews ALL

overnight in cairns after dinner with friends . love the location of this hotel and it"s proximacy to everything.

Dear Peter D., Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager

Wonderful service and glorious views!

Customer review rating 5.0/5

Crystal Couples - 06/09/2021 Confirmed reviews ALL

Thank you very much for your hospitality during our stay. The view was spectacular and one we will be back for!

Dear Crystal S., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager

very comfortable, and enjoyable.

Customer review rating 5.0/5

Tania S. Business - 05/09/2021 Confirmed reviews ALL

I would like to thank Gregory at reception for how he made me feel! He welcomed me, acknowledged that and could see that I was exhausted (I did not get in until after 8pm) made a fuss and took the time just to check that I was ok! Now that is true customer service! Thankyou Gregory for looking after me! You have made me feel very welcome, actually every time I have been here you are always there greeting me with a smile and kind words!! THANKYOU! (bookings are made on my behalf, I always request this hotel)

Dear Tania s., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager

good location

Customer review rating 4.0/5

Michelle A. Couples - 05/09/2021 Confirmed reviews ALL

HAVE STAYED QUITE A FEW TIMES AT HARBOUR LIGHTS . WE CHOOSE TO STAY FOR ITS CLEAN COMFORTABLE ROOMS AND CONVIENIENCE OF LOCATION TO CASINO AND GOOD RETAURANTS ON THE BOARDWALK

Dear Steve A., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager

The unit was rundown and grubby, the location was excellent.

Customer review rating 3.0/5

Adele G. Couples - 02/09/2021 Confirmed reviews ALL

The front of house staff are excellent and went out of their way to oblige us and if it hadn’t been for them we would have left. However the unit on arrival was in very poor condition: living room drapes were hanging of the tracks (this was repaired), the oven door was broken and dropped down to the floor (this was replaced with a second hand oven), the baking dish and grill stand had baked on grease on them, the kitchen floor was dirty as greasy (and remained so after many complaints to housekeeping and them rubbing over it with a dirty mop), the duvet in the master bedroom had disgusting brown stains spattered all over it, the “art work” on the bedroom wall was dirty and greasy. In my opinion the head of housekeeping should be sacked for allowing the units to end up in such a bad condition.

Dear Adele and David G., Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laska General Manager

Well located, good stay, friendly staff

Customer review rating 4.0/5

Vickey Couples - 31/08/2021 Confirmed reviews ALL

Well equiped apartment. Given COVID rooms were not serviced but that was not a worry really. I did request fresh towels everyday given the person I was with had a low immune system. And clean towels were a must. BUT they did forget to change them 3 times out of 5. No worries though once I enlighten the staff. It was attended to immediately.

Dear Vickey T., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager

Great location

Customer review rating 4.5/5

Mark Couples - 30/08/2021 Confirmed reviews ALL

Thankyou to Sharon who showed us to our room and gave us a great last minute deal. Sharon was very helpful and professional.

Dear Mark F., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager

Perfect as always

Customer review rating 5.0/5

Anonymous Business - 30/08/2021 Confirmed reviews ALL

We stay hear regularly and it is the only place to stay in Cairns. Great location and the staff are great each and every time!

Dear Chris H., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager

Happy Travellers

Customer review rating 4.0/5

Travelling D. Couples - 30/08/2021 Confirmed reviews ALL

Excellent, efficient reception staff. Perfect position on marina which is lively and scenic. Gives lovely atmosphere to stay, rather than being in a busy back street. We approached hotel direct for tariff as I’m opposed to using booking agencies such as Hotels.com as a large portion of payment goes untaxed to foreign owned companies! Got a great price for the night - very happy! The studio room was clean, bed extremely comfortable and near new. The only negative was a small amount of mould in shower which needs to be attended to, to maintain standard. These small rooms are perfect for a couple of nights. General decor of hotel has been revamped and not ‘tired’ like so many in Cairns.

Dear Fergus R., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager

Great location

Customer review rating 5.0/5

Sue Couples - 28/08/2021 Confirmed reviews ALL

The location & view of the inlet was great. Comfortable well appointed room

Dear Sue S., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager

Good stay

Customer review rating 4.0/5

Kelly W. Business - 24/08/2021 Confirmed reviews ALL

Beautiful one bedroom apartment with everything you could need.

Dear Kelly W., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Odette Laska General Manager

Well Located, Was good

Customer review rating 3.5/5

Jason F. Business - 20/08/2021 Confirmed reviews ALL

I was allowed to check in as soon as I arrived, very smooth transaction, just how you want to start the day off before a day of meetings

Dear Jason F., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager

Fantastic Staff…

Customer review rating 5.0/5

Charles L. Couples - 15/08/2021 Confirmed reviews ALL

I would appreciate letting you know that you have one of the most competent, friendly and accommodating employees at the Sebel Hotel. We had just driven numerous hours and found are initial accommodation in Cairns at a different hotel totally unsuitable. Out of desperation and incredible luck we drove into the Sebel Hotel and met Ms Sharon Cooper at the front desk. Her friendly, professional and accommodating nature provided us with 3 options to stay at within are budget. We had a wonderful stay at the Sebel and would just like you to know how fortunate you are to have individuals like Ms Cooper representing you….. Regards Charles L.

Dear Charles L., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manger

Good location

Customer review rating 5.0/5

Anonymous Business - 08/08/2021 Confirmed reviews ALL

Friendly and helpful service. Clean room and bathroom. Very useful kitchen and spacious lounge.

Dear Lameko P., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager
Customer review rating 4.0/5

Anonymous Business - 08/08/2021 Confirmed reviews ALL

Staff were welcoming and accomodating. The room was clean, was spacious and had a lovely view.

Dear Angela B., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager

Bloody great

Customer review rating 5.0/5

Dave Families - 06/08/2021 Confirmed reviews ALL

Great

Dear David John W., We very much appreciate your comments regarding your stay at the The Sebel Cairns Harbour Lights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Odette Laska General Manager

The Sebel Cairns Harbour Lights is extremely well located immediately adjacent to the Cairns waterfront boardwalk

Customer review rating 4.5/5

John Business - 06/08/2021 Confirmed reviews ALL

I upgraded from a standard room, which on an earlier visit to Cairns I found very pokey and bland to a one bedroom suite, which was very spacious and comfortable. It was worth the extra dollars.

Dear John P., Thank you for taking the time to tell us about your experience at the The Sebel Cairns Harbour Lights. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Odette Laksa General Manager

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