Pullman Bunker Bay Resort Margaret River Region Hotel 5 stars

Customer review rating 4.4/5 12,056 reviews
Pullman Bunker Bay Resort Margaret River Region
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+ 24 Services
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Hotel extras

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • PERTHPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Massage
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Due to local government measures in place to respond to COVID-19, the restaurant, bar, pool, gym, BBQ areas and Vie Spa have temporarily closed. Amended reception and reservations hours are 8:30am to 6pm are now also in place.

Hotel location

Pullman Bunker Bay Resort Margaret River Region

42 Bunker Bay Road
off Cape Naturaliste Road
6281
naturaliste
australia

Tel: +61897569100

Fax: (+61)8/97569103

Contact email

Check-in from 15h00

Check out up to 11h00

  • SOUTH WEST COACHES :  DUNSBOROUGH PERTH-DUNSBOROUGH

  • By plane

    PERTH At 264km / 164.04 miles - Shuttle paying

GPS :-33.544855, 115.033599

Our accommodations

Luxuriously appointed and beautifully spacious, guest rooms at Pullman Bunker Bay Resort Margaret River offer everything needed for a relaxing, peaceful stay. Guests staying at this extraordinary hotel can choose from a range of accommodation options, wit h studio, one and two bedroom bungalow-style villas available. Each villa features lake or garden views, an outdoor courtyard or deck, boardwalk access to the beach, a kitchen or kitchenette, a flat screen TV and DVD player, and an iPod docking station.

Accessible room

Studio Villa King Bed

  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
Accessible room

Studio Villa Twin Beds

  • Max. number of persons: 3
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Direct dial telephone

Studio Lake View King Bed

  • Max. number of persons: 2
  • Area: From 45 / 484 sq ft
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Direct dial telephone

One Bedroom Lake View

  • Max. number of persons: 3
  • Area: From 81 / 872 sq ft
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Direct dial telephone

Two Bedroom Villa

  • Max. number of persons: 5
  • Area: From 82 / 883 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Direct dial telephone

Three Bedroom Villa

  • Max. number of persons: 7
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Direct dial telephone
Villas

Our restaurants and bars

OTHER SIDE OF THE MOON

Type of cuisine: International

Other Side of the Moon is a stylish restaurant and bar featuring modern Australian cuisine underpinned by a Mediterranean feel. Overlooking Bunker Bay and the sweeping Indian Ocean, this is a perfect spot for that romantic evening.

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE BAR

Non contractual photo

Select from an array of local wines produced in the Margaret River Wine Region or tempt yourself with a selection of enticing light chef special meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 144

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Pullman Bunker Bay Resort Margaret River Region

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

12,056 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,286 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A beautiful place

Customer review rating 4.4/5

Sharon Friends - 18/04/2020 Confirmed reviews ALL

We had a great stay, staff were excellent & attentive and all doing there very best to implement the many sudden changes that were put in that week. We have lovely memories of our stay, the last mini break as now the internal borders prevent us coming back. See you again as soon as we can. We really appreciated the little extras put in our room.

Dear Sharon, We very much appreciate your comments regarding your stay at Pullman Bunker Bay Resort. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team (when they all return!). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again Sharon for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Leighton Yates General Manager
Customer review rating 4.4/5

Saoirse Couples - 07/04/2020 Confirmed reviews ALL

We had a very relaxing time at Bunker bay, all the staff were naturally welcoming and helpful. A special thank you to Crystal who check us in on our first day and gave us useful information on places to visit.

Dear Saoirse, We very much appreciate your comments regarding your stay at Pullman Bunker Bay Resort. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team, particularly Crystal our Guest Service Agent. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you as well for your additional comments and sentiment on areas in which we need to further improve, in particular the satisfaction of the Lounge Bar and of the patio. Thank you again Saoirse for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Leighton Yates General Manager

Well located

Customer review rating 4.4/5

Kelvin F. Families - 04/04/2020 Confirmed reviews ALL

We were disappointed with the service and admin communication. We booked in October 2019 and made our requests clear. We visited in February to ensure our final booking was good. There seemed to be communication issues within the booking department. One person would tell me one thing and then an email would come that rescinded that plan or price. We were very confused. We made it clear our requirements which included a 96 year old with us and ended up with a flight of stairs for her to negotiate. We were very cold at night and had no extra bedding in our rooms. Despite the promise of a delivery of extra bedding - it did not come and we all wore jumpers the next night. A driver of the buggy on Saturday night drove so badly my niece-also a guest had to save my mother-in-law from a serious accident. I can however commend a lady at breakfast called Michelle who was great. We have stayed here before and have always been very happy about everything. We have been members of Accor for many years. We were left embarrassed and disappointed.

Dear Kelvin, Thank you for taking the time to tell us about your experience at Pullman Bunker Bay Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We certainly do not wish for our guests to depart embarrassed or disappointed as we truly wish for guests to depart Bunker Bay having experienced peak moments and thus a memorable stay. It certainly sounds that our reservations team did not make your booking an easy process, of which it should essentially be, and of course apologetic on the couple of shortcomings also experienced whilst here. Please rest assured that whilst we are effectively closed due to COVID-19, my leaders of the resort and I are planning for business resumption with a large focus on the induction process of new team members and the re-training of existing, so we may prevent such future occurrence. Kelvin, due to your previous stays with us and your loyalty to Accor, I would indeed like to offer you a complimentary overnight stay when you are ready to return as we appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Please feel welcome to reach out to me when ready so I can personally look after the booking process. Sincerely, Leighton Yates General Manager

Good Stay

Customer review rating 4.4/5

Ron P. Families - 03/04/2020 Confirmed reviews ALL

Staff could not do enough for you, just an overall great stay.

Dear Ron, We very much appreciate your comments regarding your stay at Pullman Bunker Bay Resort. It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again Ron for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Leighton Yates General Manager

Very disappointing. The restrictions due to Covid 19 made it not a happy time

Customer review rating 4.4/5

Monica R. Couples - 01/04/2020 Confirmed reviews ALL

Not what I had expected

Dear Monica, Thank you for taking the time to tell us about your experience at Pullman Bunker Bay Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Indeed, the restrictions imposed upon us by the government from the social distancing measures to the closure of our restaurant, bar, swimming pool, gym and day spa, was a very challenging week as the team and I tried to asses what the immediate future held for the resort. Whilst we asked guests to complete a declaration form upon checking in, this still placed a level of anxiety with our team when servicing our guests. Monica we appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future once this pandemic is behind us all. Stay safe, Leighton Yates General Manager

Excellent hotel

Customer review rating 4.4/5

Ryan Families - 30/03/2020 Confirmed reviews ALL

This hotel exceeded all expectations. The hotel staff were excellent and the 2 bedroom villa was perfect for my family. Bunker bay is amazing.

Customer review rating 4.4/5

Fouzia Couples - 29/03/2020 Confirmed reviews ALL

Hi, We want to say thanks for all your staff. However, we were disappointed to see a cockroach sitting on the door of the microwaves. I don’t think anyone would like to use it. Also, lots of ants were inside the room. It’s a beautiful place and well located but the above issues turn an expected pleasant experience into a bitter one. I guess before guests are expected why not some one have quick inspection to make sure the accommodations are clean with no insects. Please remember, it’s not a cheap accommodation money wise. Yes we will defined come back and stat. Kind regards

Great location and hotel

Customer review rating 4.4/5

Robert H. Couples - 29/03/2020 Confirmed reviews ALL

We thoroughly enjoyed staying 7 days at Pullman Bunker Bay. it was a difficult time with Corona Virus taking effect. A wedding booked for the ballroom had to be relocated outside due to restaurant restrictions. Some points to consider. My wife found that she would prefer to have a mirror in the studio are, so that she didn't have to rely on the bathroom mirror only. Its about natural light etc. The menu in the casual dining/bar area I believe should vary every few days. we had a few specials but to be restricted to mainly the same menu was too much. We went to town to get a meal as after 5 nights in either the restaurant or the casual area we had tried all we wished to.

Relaxing atmosphere, beautiful surrounds

Customer review rating 4.4/5

Sally Couples - 28/03/2020 Confirmed reviews ALL

Our long awaited 3 week holiday, 12 months in the planning, was cut short to just 3 days because of the Covid19 pandemic, but we still had a great time (only 2 of the 4 travellers were able to travel). Disappointingly the restaurant and pool were closed, but In-room meals were still available and very well presented and tasty (the beef ribs were to die for). We will plan the same trip next year when this crises is over and certainly recommend Pullman Bunker Bay.

very relaxing, great location

Customer review rating 4.4/5

T. Couples - 28/03/2020 Confirmed reviews ALL

Stayed for 3 nights on a 2 bedroom apartment. The apartment was beautiful except the pillows were terrible. That's the one thing I have to criticise - but it's a pretty big one I think and not that expensive to fix.

Our stay went well, although we were in a difficult time for all.

Customer review rating 4.4/5

Anonymous Couples - 27/03/2020 Confirmed reviews ALL

We enjoyed the resort and the individual bungalow accommodation. We had an interconnecting room and did find the neighbors a little noisy. It was not an easy time for guests or staff.

Excellent accommodation in fantastic location

Customer review rating 4.4/5

Ian H. Couples - 26/03/2020 Confirmed reviews ALL

A two night getaway with my wife

Fantastic resort

Customer review rating 4.4/5

Sian Friends - 26/03/2020 Confirmed reviews ALL

Attended a wedding on the beach at Bunker Bay and stayed at the resort. Fantastic villa in beautiful grounds. Great facilities.

Great stay at a great property....

Customer review rating 4.4/5

Mark R. Couples - 26/03/2020 Confirmed reviews ALL

From check in until we departed, our 4th stay at PULLMAN Bunker Bay was memorable in every way. With an upgraded room and beautiful food in the restaurant it was an amazing experience. The staff were friendly, helpful and professional with a welcoming smile and a great attitude. This is one of the best hotels in the Margaret Rainer/Bunker Bay region and you cannot go wrong with a stay here.

Pleasant anniversary stay

Customer review rating 4.4/5

Chenggang Couples - 26/03/2020 Confirmed reviews ALL

A pleasant anniversay stay ( second time ) with my partner. All staff from reception, housekeeping to F&B are very friendly and welcoming! Beautifully situated right next to the breathtaking Bunker Bay beach and cape national park, it can't be more perfect for a relaxing getaway!

Relaxing stay

Customer review rating 4.4/5

Andrea Couples - 25/03/2020 Confirmed reviews ALL

Short getaway from the city, to spend time relaxing.

We’ll always come back

Customer review rating 4.4/5

Sallyann A. Couples - 25/03/2020 Confirmed reviews ALL

Reliably above average.

Great location and the service we received was amazing

Customer review rating 4.4/5

Mike -. P. Couples - 25/03/2020 Confirmed reviews ALL

We had to return home late in the day and the staff handled everything with ease. Due to the rush we forgot something and Sarah from Housekeeping was fantastic in tracking it down and returning it to us. We have stayed here many times and it is noticeable how the offering continues to improve.

Peaceful

Customer review rating 4.4/5

Moogletpooglet Couples - 25/03/2020 Confirmed reviews ALL

Had a wonderfully relaxing time

Beautiful Location and Hotel but still needs some improvements and maintenance

Customer review rating 4.4/5

Anonymous Couples - 25/03/2020 Confirmed reviews ALL

We stayed amid all the changes to industry due to COVID-19, the hotel handled this well but I still believe there could have been more communication to guests on the changes instead of just finding out when you turn up to bar or restaurant. One night we were told to sit in the lobby for dinner, no table and no one serving the area. We understood why but the execution of the hotel plan was not good enough considering the amount you pay to stay there. We ordered room service instead which was very ordinary. The rooms are very nice and peaceful but need maintenance. Broken blinds, very dirty grout and furnishings. Again considering the amount paid, this should be better. On check out we couldn't get through on phone to reception (kept ringing out) to get help with luggage and had to carry all the luggage up to the car park ourselves. Understand the hotel was dealing with COVID-19 changes but it should have ensured it looked after and communicated better with their guests. Would stay again but only if got special rates as it needs improvement to meet the amount they currently charge.

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