Pullman Cairns International

Pullman Cairns International 5 stars

Customer review rating (ALL Rating) 4.4/5 2,076 reviews

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Hotel extras

  • Fantastic CBD location is close to all city amenities.

  • Grand Ballroom, the largest pillar-less ballroom in Cairns, can accommodate a range of events.

  • Safe and secure self parking.

  • Award-winning Day Spa; Vie Spa, and Tropical Pools.

  • ALLSAFE certification and 24-hour reception.

ALLSAFE approved hotel

Hotel location

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

GPS:-16.924157, 145.779124

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Coco's Kitchen + Bar

We love all good food, but we are especially passionate about Tropical North Queensland's wonderful array of local fish and seafood. Pure, honest and clean flavours are vibes that inspire us.

Our accommodation(s)

Offering spectacular views over the harbour, mountains and city, guest rooms at Pullman Cairns International allow guests to relax and unwind in comfort and style. With accommodation options for business and leisure travellers, guests staying at this beau tiful Cairns hotel can choose from 321 spacious and elegantly appointed rooms, with Premium, Executive and Presidential options available. Each room features a private balcony, HD TV with video-on-demand, a work desk, blackout curtains and room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,076 reviews

TripAdvisor Rating  4.0/5  2,901 reviews

Excellent rooms, frinedly staff, as always a wonderful stay

Customer review rating 4.5/5

Paul H. Business - Confirmed reviews ALL

This trip was only for two nights this time as opposed to the normal week, but as always a stay at the Pullman is always fantastic, hence I always book my business trips with the Pullman in Cairns. The rooms are first class, the staff are always very friendly and helpful.

Hi Paul, Thank you for taking the time to leave your review and rating - it means a lot! Glad to hear you made the most of our enterprising playground. Our spaces are designed for our guests to work hard and play hard. We hope you also had the time to relax on your business trip. So brilliant to hear your kind words! Wonderful to have you with us and thank you for the very kind references to our fantastic team. Warm regards, Cathryn Martin. Guest Experience Manager.

very comfortable, very convenient.

Customer review rating 4.5/5

Gary F. Couples - Confirmed reviews ALL

pleasant experience with use of pool and gym, and eay to get room made up when it suited us.

Dear Gary, Thank you for your comments regarding your stay at the Pullman Cairns International. Pleased to know we we're able to deliver all of the comfort and convenience you needed. Thank you for highlighting our facilities and flexible cleaning arrangements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Cathryn Martin. Guest Experience Manager.

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Probably the best hotel in Cairns.

Good afternoon, Thank very much for your feedback, review and gracious recommendation of our property. All the best and we look forward to welcoming you back! Warm regards, Cathryn Martin. Guest Experience Manager

very well located

Customer review rating 4.5/5

R Solo - Confirmed reviews ALL

I enjoyed my overall stay

Hi R, Thank you so much for your lovely review and for highlighting our location in the heart of the Cairns CBD. We are pleased to know you had an overall enjoyable stay. Warm regards, Cathryn Martin. Guest Experience Manager.

Excellent hotel for couples

Customer review rating 4.5/5

Jack Couples - Confirmed reviews ALL

Excellent stay. Very happy. Lovely rooms. Pool could use some maintenance and staff on reception are , at times, not engaging. Never ask how your stay is going or much interaction. Feels like they under the pump. As gold members we are used to staff being very attentive so this was disappointing. Overall hotel is run well. Housekeeping fabulous. Would stay again.

Hi Jack Thank you for choosing to stay with and also for sharing you feedback. We are committed to always consider the constructive feedback to drive continual improvement. Generally, the friendliness of our team is a common compliment from our guests. We do try our hardest to remain engaged, however on a busy day (especially after a long shift), we may miss a few those key interactions. While not an excuse in any way - we are human and we will make mistakes in pursuit of efficiency. I have followed up your comments with the team member in question, and we thank you for your sentiments. Hopefully given the opportunity next visit we can get it right for you. on a positive note, we are delighted to hear your kind words for our housekeeping team - I will be sure to share them. Warm regards, Cathryn Martin. Guest Experience Manager.

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Other web-users rate our hotel

  • 697 reviews 9.6/10 Location
  • 1,601 reviews 7.3/10 Room
  • 1,441 reviews 7.9/10 Service
  • 27 reviews 8.3/10 WiFi
  • 557 reviews 6.7/10 Vibe
  • 500 reviews 5.7/10 Cleanliness
  • 450 reviews 5.8/10 Food
  • 330 reviews 6.1/10 Breakfast

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