Pullman Cairns International 5 stars

Customer review rating (ALL Rating) 4.5/5 3,535 reviews

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Description

Hotel extras

  • Fantastic CBD location is close to all city amenities.

  • Grand Ballroom, the largest pillar-less ballroom in Cairns, can accommodate a range of events.

  • Safe and secure self parking.

  • Award-winning Day Spa; Vie Spa, and Tropical Pools.

Our accommodation(s)

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Hotel location

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

GPS:-16.924157, 145.779124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coco's Kitchen + Bar

Nestled within Pullman Cairns International, Coco's Kitchen & Bar embodies a culinary ethos centred on pure, unadulterated flavours paired with an unwavering commitment to authenticity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,535 reviews

TripAdvisor Rating  4.0/5  2,998 reviews

Certificate of excellence 2024

Great stay

Customer review rating 4.5/5

Kylie M. Families - Confirmed reviews ALL

Service was fantastic

Dear Ms. M., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. Dylan will be delighted to hear of your kind words. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Nicole O' Leary Assistant Front Office Manager

a very enjoyable stay at the hotel we use always when in Cairns

Customer review rating 4.5/5

David S. Couples - Confirmed reviews ALL

Everything was very good would have been a 10 but our room when made up did not have milk left and no bath mat.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Pullman Cairns International. Thank you for your loyalty to Accor and to Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologise for the issues you experienced with missing items in your room. I have forwarded your feedback onto houskeeping team. Thank you for your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Nicole O' Leary Assistant Front Office Manager

Lovely hotel, great location

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

When we arrived at the hotel we had a small problem that wasn't any fault of yours but at our end with the travel agent. When I spoke to Dylan he sorted it out straight away. We had a wonderful stay, the room was very spacious and newly refurbished, it was fab. We had a meal on the first night of our stay and the food was delicious. The only negative thing I have to say is there was a lack of umbrellas around the pool area. Would highly recommend the hotel and would return, perfect location for the harbour and restaurants and super friendly and helpful staff.

Customer review rating 4.5/5

K. Business - Confirmed reviews ALL

Centrally located in the middle of the city spacious rooms with good sea view experience staff very polite and courteous .

Dear K., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Nicole O' Leary Assistant Front Office Manager

Well located

Customer review rating 4.0/5

Sudhir P. Business - Confirmed reviews ALL

Stay was comfortable. Breakfast was very good. Room clean and well maintained.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Nicole O' Leary Assistant Front Office Manager

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Other web-users rate our hotel

  • 1,028 reviews 9.5/10 Location
  • 2,038 reviews 7.7/10 Room
  • 1,925 reviews 8.5/10 Service
  • 19 reviews 5.2/10 WiFi
  • 721 reviews 7.9/10 Comfort
  • 671 reviews 7/10 Vibe
  • 637 reviews 6.6/10 Cleanliness
  • 526 reviews 7.5/10 Food

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