Pullman Cairns International 5 stars

Customer review rating (ALL Rating) 4.5/5 2,943 reviews

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ALLSAFE approved hotel

Hotel extras

  • Fantastic CBD location is close to all city amenities.

  • Grand Ballroom, the largest pillar-less ballroom in Cairns, can accommodate a range of events.

  • Safe and secure self parking.

  • Award-winning Day Spa; Vie Spa, and Tropical Pools.

  • ALLSAFE certification and 24-hour reception.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Pullman Cairns International

17 Abbott Street

GPS:-16.924157, 145.779124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coco's Kitchen + Bar

We love all good food, but we are especially passionate about Tropical North Queensland's wonderful array of local fish and seafood. Pure, honest and clean flavours are vibes that inspire us.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,943 reviews

TripAdvisor Rating  4.0/5  2,945 reviews

Great room

Customer review rating 5.0/5

Beau M. Couples - Confirmed reviews ALL

Great stay comfortable room

Dear Beau M., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is a pleasure to hear from your side. I am glad that you enjoyed your stay in Pullman Cairns International and definitely will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we're committed to delivering the best possible experience for our guests. Thank you again for sharing your experience and look forward to the pleasure of serving you again in the future. Sincerely, Chintya Guest Experience Manager

Excellent stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

From the time of checkin to departure everything about the Pullman Cairns was professional and well executed. The room was spacious and very comfortable.

Dear Fiona G., Thank you for taking the time to share your wonderful feedback about your recent stay at the Pullman Cairns International. We're thrilled to hear that your experience, from check-in to departure, was excellent and that you found our services to be professional and well-executed. It's especially gratifying to know that your room met your expectations in terms of spaciousness and comfort. Your kind words have been shared with our entire team, and they are delighted to hear that their efforts contributed to making your stay enjoyable. Positive feedback like yours serves as a great motivation for us as we strive to deliver exceptional experiences to our guests. We appreciate your support and look forward to the pleasure of serving you again in the future. Sincerely, Chintya Guest Experience Manager

Always a pleasure to stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I stay at the Pullman International when I travel for work. The front desk staff are always helpful with special requests, like printing of a few documents from time to time, during odd hours at night. The willingness to assist where they can is what always impresses me about the front desk staff at the Pullman.

Dear Sean L., Thank you for your kind words and for choosing to stay with us at Pullman Cairns International. We are delighted to hear that your experience has been consistently positive. It's always a pleasure to have you as our guest, and we appreciate your loyalty when traveling for work. Our front desk staff takes pride in providing exceptional service, and your acknowledgment of their helpfulness with special requests, even during odd hours at night, is truly appreciated. We understand the importance of accommodating our guests' needs, and it's great to hear that the willingness to assist has left a positive impression on you. We look forward to welcoming you back on your next visit. Safe travels! Sincerely, Chintya Guest Experience Manager


Customer review rating 5.0/5

Stewart S. Families - Confirmed reviews ALL

The hotel all staff and facilities were spot on.

Dear Stewart S., Thank you for taking the time to share your feedback with us. We are thrilled to hear that your experience at Pullman Cairns International was perfect, and that our staff and facilities met your expectations. Providing exceptional service and a comfortable environment for our guests is our top priority, and we are delighted to have achieved this during your stay. We look forward to the pleasure of welcoming you back for another perfect experience in the future. Thank you once again for choosing Pullman Cairns International. Best Regards, Chintya Guest Experience Manager

Great stay

Customer review rating 4.5/5

Jeremy Business - Confirmed reviews ALL

I've stayed at the pullman reef normally for work but first time at the international and loved it. Appreciate how the room was cleaned every day and how nice the staff were. The only thing i'd add is if the room service is delayed but alot longer than it the estimated time, they should give us a quick phone call to let us know. I got room service every night and it was great but just took an extra 20-30 mins than the estimated time on the app.

Dear Jeremy A., Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great stay at Pullman Cairns International, especially as it was your first time with us. Your appreciation for the daily room cleaning and kind words about our staff mean a lot to us. We're delighted that you enjoyed the room service during your stay. We appreciate your suggestion regarding room service communication. Your feedback is valuable, and we will certainly take this into consideration to enhance the overall guest experience. Please accept our apologies for any inconvenience caused by the delay, and we'll work on ensuring better communication in such instances. We look forward to welcoming you back on your next visit, and if there's anything specific you'd like during your stay, please feel free to let us know. Safe travels, and thank you for choosing Pullman Cairns International! Sincerely, Chintya Guest Experience Manager

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Other web-users rate our hotel

  • 759 reviews 9.5/10 Location
  • 1,797 reviews 8/10 Room
  • 1,631 reviews 8.3/10 Service
  • 24 reviews 7.4/10 WiFi
  • 594 reviews 7.5/10 Vibe
  • 575 reviews 7.9/10 Comfort
  • 511 reviews 7.2/10 Cleanliness
  • 484 reviews 6.3/10 Food

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