The Sebel Quay West Suites Sydney 5 stars

Customer review rating (ALL Rating) 4.5/5 1,348 reviews

Hotel extras

  • Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views

  • The Quartier Bistro & Bar

  • Internet access

  • All apartments have separate living and dining area

  • Views from apartments of either city or SydneyHarbour

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Featuring a range of elegant one and two bedroom suites in the heart of the city, Quay West Suites Sydney provides an excellent home-away-from-home for both business and leisure travellers. Suites at this exceptional Sydney hotel provide everything needed for a relaxing stay, including a fully equipped kitchen, laundry facilities, a separate lounge and dining area, a luxurious, modern bathroom and a separate bedroom. Guests can enjoy spectacular views over Sydney Harbour or the stunning Sydney skyline.

Hotel location

The Sebel Quay West Suites Sydney

98 Gloucester Street, The Rocks
2000 SYDNEY
Australia

GPS:-33.861564, 151.206993

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE QUARTIER BISTRO & BAR

Quartier Bistro and Bar is open for breakfast daily from 7am - 10am, Lunch Thursday - Sunday 12pm - 2pm and Dinner Tues - Sat from 5pm - 9pm

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,348 reviews

TripAdvisor Rating  4.5/5  1,731 reviews

Certificate of excellence 2023

Great view, but dated rooms

Customer review rating 3.5/5

Josh Friends - Confirmed reviews ALL

The view was spectacular and I could sit watching outside for hours. However the room was very dated and a bit dirty. There was some food left in one of the fridges too. I just expected a bit more considering the price.

Dear Joshua, We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

Great location, Friendly staff

Customer review rating 4.5/5

Anne S. Couples - Confirmed reviews ALL

Comfy bed and large 1 bedroom apartment.

Dear Anne, We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

Great location

Customer review rating 3.0/5

Adam M. Couples - Confirmed reviews ALL

Everything was great except for one detail, the shower seemed to be infested with large “fruitfly” like bugs. To the point that my wife did not want to shower in the room anymore. So she rinsed off in her bathing suit in the shower by the pool. Which felt like a big inconvenience. This was a bummer especially because we felt like we were splurging to stay in a nice establishment and had much higher expectations

Dear Adam, Thank you for taking the time to tell us about your experience at The Sebel Quay West Suites Sydney. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tissa Wickramasuriya Operations Manager

well appointed suite fantastic view

Customer review rating 5.0/5

Joe B. Families - Confirmed reviews ALL

well appointed suite fantastic view

Dear Victor, We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

Well Located

Customer review rating 4.0/5

Peter J. S. Couples - Confirmed reviews ALL

Room clean & well stocked.

Dear Peter , We very much appreciate your comments regarding your stay at The Sebel Quay West Suites Sydney It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tissa Wickramasuriya Operations Manager

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Other web-users rate our hotel

  • 693 reviews 9.7/10 Location
  • 1,174 reviews 8.2/10 Room
  • 809 reviews 8.3/10 Service
  • 51 reviews 1.8/10 WiFi
  • 371 reviews 7.5/10 Comfort
  • 260 reviews 5.7/10 Cleanliness
  • 200 reviews 8.6/10 Pool
  • 136 reviews 6.4/10 Breakfast

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