Customer review rating 4.5/5 5,090 reviews
ALLSAFE approved hotel
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Recreation deck with swimming pool, spa, sauna, gym and sundeck offering spectacular views
The Quartier Bistro & Bar
All apartments have separate living and dining area
Views from apartments of either city or Sydney Harbour
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 10h00
Featuring a range of elegant one and two bedroom suites in the heart of the city, Quay West Suites Sydney provides an excellent home-away-from-home for both business and leisure travellers. Suites at this exceptional Sydney hotel provide everything needed for a relaxing stay, including a fully equipped kitchen, laundry facilities, a separate lounge and dining area, a luxurious, modern bathroom and a separate bedroom. Guests can enjoy spectacular views over Sydney Harbour or the stunning Sydney skyline.
* Subject to availability
* Subject to availability
100% genuine reviews from our guestsFind out more
Don G 17/04/2021 TripAdvisor review
Good location. Close to light rail, ferry terminals and train station. We booked two rooms for our stay. A three night stay for our friends and a room for ourselves for four nights. Our friends got a refurbished room and unfortunately we got an old unfurnished room with a very noisy air conditioner. I will add here that we had booked a refurbished room. On arrival to the room we immediately complained about the the aircon issue and the state of the room with indifference from the front desk staff member who did not offer a new room. Only after insisting firmly were we offered a new room which was refurbished and in excellent condition. The rest of our stay was without issue. All other staff were helpful and polite. On check out we spoke the the manager and felt that our issues has been acknowledged and heard. If your booking a stay here you won’t be disappointed. Make sure you ensure in writing that you have a refurbished room.
Anonymous Couples - 16/04/2021 Confirmed reviews ALL
Disappointed that the restaurant was not open
Great location, the Manager Sarah has exceptional customer service.
Danielle Families - 16/04/2021 Confirmed reviews ALL
We had a lovely stay until I fell ill on the last morning with Vertigo. Sarah was amazing by offering different options asking me if I wanted the local Doctor, or do I need an ambulance. Sarah also calmed my 8 year old daughter down as she was feeling anxious about an ambulance arriving to the hotel. Sarah was talking to the ambos over the phone, they decided I needed to be put through to the nurse over the phone and they asked several questions about my health. Sarah went above and beyond even offering a drink and some dry toast, Sarah also offered a late check-out due to my health condition. Jason who was the concierge was excellent too in providing me assistance too. The Sebel Quay West has amazing staff. Please dont publish this about my medical emergency.
In a great location and excellent service
George M. Couples - 15/04/2021 Confirmed reviews ALL
Had 2 days stay with you and we are coming back again next week for another 2 days, the staff were excellent and we are looking forward to next week.
A quality place to stay
Passport05524825391 14/04/2021 TripAdvisor review
The location and quality of the Sebel Quay West Suites is beyond question. Our spectacular three bedroom suite over looking the Harbour Bridge, Opera House and the greater Eastern Harbour was stunning. The staff were excellent and the service is what we have come to expect at this hotel. the location is perfect for any stay in Sydney.
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