Pullman Port Douglas Sea Temple Resort and Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 915 reviews

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Mitre Street, 4877 PORT DOUGLAS, Australia

Description

Hotel extras

Indulge, relax and unwind at Pullman Port Douglas Sea Temple Resort & Spa. Guests can enjoy modern Australian dining at ALUCO Restaurant, a drink at Pool Bar, wired & Wi-Fi access, 24hr room service and access to the fitness lounge.

Our accommodation(s)

Studio

Studio Spa Room

  • 2 pers. max
  • 45 m² / 484 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Golf view or Lagoon view

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Hotel location

Pullman Port Douglas Sea Temple Resort and Spa

Mitre Street
4877 PORT DOUGLAS
Australia

GPS:-16.52604, 145.472916

Telephone
Fax +61 7 4084 3599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALUCO RESTAURANT AND BAR

A celebration of the tropics, its produce, culture and cuisine, set within an inviting space centred around a lagoon terrace. Relax into our poolside setting while savouring the fresh tastes of Tropical North Queensland in a Mediterranean flavour.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  915 reviews

TripAdvisor Rating  4.0/5  2,281 reviews

Not that great

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Wifi bad — almost ruined my meeting. one waitress was rude all the time for consecutive breakfasts.

Dear Ji Hyun T., Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with the WiFi during your meeting — we understand how important connectivity is. We're also sorry to hear that the service you received was not up to our usual standards. We will certainly look into this and address your concerns with the team. Your experience is important to us, and we will do our best to ensure a better experience for future visits. We hope to have the opportunity to welcome you back soon At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Always well looked after in this beautiful resort!

Customer review rating 5.0/5

Kent M. Couples - Confirmed reviews ALL

Shout out to all the staff that made our stay special. Molly, Daniella, Gina, Barbara always so accommodating.

Dear Kent & Karen M., We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice but not amazing

TripAdvisor rating 4.0/5

_michaela_bridger TripAdvisor review

All perfectly fine but nothing exceptional.. good service at breakfast and also at dinner in fact the meal we had was very good and a lovely big pool, the rooms are not especially exciting. Could do with an airer to try and fry swimming things as nowhere to put them

Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your meals and appreciated our service during breakfast and dinner. It’s also great to know that you found the pool to be a highlight of your stay. We understand your comments regarding the rooms and appreciate your suggestion about adding an airer for drying swimming items. Your feedback is invaluable, and we will certainly take this into consideration as we look for ways to enhance our guest experience. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Kind regards,

It was a great stay

Customer review rating 4.5/5

Murray G. Couples - Confirmed reviews ALL

Had a fantastic stay at the Pullman and will be back

Dear Murray G., We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Seaside resort with large pool and gigantic comfortable rooms

Customer review rating 4.0/5

Andre L. Business - Confirmed reviews ALL

I stayed in a two-bedroom, two-floor apartment. It had great direct views of the large swimming pool, and a good private rooftop area with barbecue station, external jacuzzi and more. The bed was very comfy, and the bathrooms were also large. The combined living room and kitchen indoor space was very big. The hotel is located at the end of the Four Mile beach. It is a bit tricky to move around if you do not have your own car. Also, there is little variation on breakfast, so if you are staying long, you will repeat items.

Dear Andre L., Thank you for your lovely review and for choosing to stay with us. We're grateful to hear that you enjoyed the spacious two-bedroom apartment with great views of the pool, the private rooftop area, and the comfortable amenities like the bed and large bathrooms. It's fantastic that the living room and kitchen space provided you with a comfortable environment during your stay. We also appreciate your feedback about the location. While our peaceful setting at the end of Four Mile Beach offers a more serene experience, we understand that having a car can make getting around easier. We also take note of your comments regarding breakfast. We're constantly working to enhance our offerings and will consider your suggestions as we plan updates to ensure greater variety for longer stays. Thank you once again for sharing your experience, and we look forward to welcoming you back on your next visit! Sincerely,

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Other web-users rate our hotel

  • 184 reviews 6.8/10 Location
  • 536 reviews 6.4/10 Room
  • 595 reviews 7.4/10 Service
  • 27 reviews 0.5/10 WiFi
  • 302 reviews 6.2/10 Food
  • 295 reviews 8.6/10 Pool
  • 199 reviews 3.7/10 Cleanliness
  • 158 reviews 6.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.