Pullman Palm Cove Sea Temple Resort and Spa Hotel 5 stars

Customer review rating 4.5/5 3,294 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Palm Cove Sea Temple Resort and Spa
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+ 25 Services
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Room 1

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  • I cannot take advantage of the Members' rate

Hotel extras

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
  • Bicycles rental (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879
palm cove
australia

Tel: +61740599600

Fax: (+61)7/40599699

Check-in from 15h00

Check out up to 11h00

  • SUNBUS :  110 PALM COVE

  • By plane

    CAIRNS INTL AIRPORT At 25km / 15 miles - Shuttle paying

GPS :-16.752775, 145.670175

Our accommodations

Tastefully appointed and elegant guest rooms at Pullman Palm Cove Sea Temple Resort & Spa provide a spacious, relaxing retreat for both business and leisure guests. Choose from a range of accommodation options including studio rooms, one, two and three bedroom apartments - and for guests who really want to indulge, Plunge Pool and Penthouse options. Rooms offer a private balcony or terrace, flat screen TV with in-house movies, 24 hour in-room dining, robes and slippers, and limited housekeeping.

Studio Spa Room

  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Views: Pool side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar
Studio

Our restaurants and bars

TEMPLE OF TASTES RESTAURANT

Type of cuisine: International

Simple informal and relaxed Temple of Tastes is a Palm Cove restaurant which offers stylish resort dining in a modern understated yet sophisticated setting whether dining inside the restaurant or alfresco on the Terrace.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGOON BAR

Non contractual photo

Surrounded by water features and swimming pools The Lagoon Bar offers a large selection of delicious Sea Temple Cocktails full bar service and a menu of brunch lunch and snack style meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 164

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Pullman Palm Cove Sea Temple Resort and Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,294 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,443 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Fabulous Stay

TripAdvisor rating 4.5/5

Danielle B 02/08/2020 TripAdvisor review

We drove up from Brisbane for a few days off and this venue was location. It's hard with so many properties in the area but this one ticks all the boxes. It's away from the busy restaurant section (and road) of Palm Cove. It has direct access to the beach and a wonderful walking track that easily takes you to Palm Cove or as far as Cairns if you were that enthusiastic. We had a rooftop area with our room and this was great for a seafood BBQ in the afternoon, soaking in the spa - truly relaxing. Staff were great at the restaurant and breakfast was lovely although a little repetitive if you are there for a few days. This was a great stay - I highly recommend it.

Fantastic Suite and Amenities

Customer review rating 4.5/5

Brian B. Couples - 01/08/2020 Confirmed reviews ALL

The upgraded accommodation exceeded our expectations with the Hotel's amenities very well maintained.

Dear Mr B., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pleased to hear our team left such a positive impression with you and will ensure to pass your kind words onto them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great stay

Customer review rating 4.5/5

Andre Couples - 30/07/2020 Confirmed reviews ALL

Had an amazing time, especially the bike riding which totally made our stay. It made the mian shops very reachable.

Dear Andre, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great stay & lovely quiet location

Customer review rating 4.5/5

Anonymous Families - 30/07/2020 Confirmed reviews ALL

Enjoyed the ambience of the resort and will return.

Dear Ms G., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Beautiful Hotel

Customer review rating 4.5/5

Karen H. /. B. Couples - 27/07/2020 Confirmed reviews ALL

I was unaware of the hotel until I booked it and stayed as part of a locals deal. The studio room I was originally going to book wasn't available so I ended up booking a 1 bedroom apartment which was still great value. On arrival - we were pleasantly surprised to find that we'd been upgraded to a 2 bedroom swim out room - we felt very lucky, even though it was a bit cold to swim - but what a great outlook. Breakfast - wow, what a feast. The only disappointments were the cocktail bar closed at 5.30 (which we thought was very early), and we were given a 25% off voucher for dinner but we were told straight after being given the voucher, that the restaurant was full and we couldn't eat there anyway which was a little disappointing. But overall, a fabulous weekend and we will certainly think about staying there again for our next COVID19 night away.

Dear Mr and Mrs B., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback regarding the closure of our pool bar and will review this with our operations team. Please accept my apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

A great experience and holiday

Customer review rating 4.5/5

Christian T. Families - 26/07/2020 Confirmed reviews ALL

We had a relaxing time. The facilities are great and staff very friendly and accommodating. We would (and do) recommend Sea Temple to our friends.

Dear Christian, We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Look forwrad to seeing you back at the resort in September. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Perfection!

Customer review rating 4.5/5

Carmen Couples - 26/07/2020 Confirmed reviews ALL

We went away for our wedding anniversary. We are locals to Cairns and were so impressed with the entire stay. The service was very impressive.

Dear Mrs N., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa for your recent wedding anniversary. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and hope you are able to join us for many more anniversaries in the future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Farewell to Palm Cover

Customer review rating 4.5/5

Kim Families - 24/07/2020 Confirmed reviews ALL

We stayed only one night..late check-in and very early departute. Room was very comfortable

Dear Kim We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Evans Front office Manager

Beautiful place

Customer review rating 4.5/5

Awn Couples - 24/07/2020 Confirmed reviews ALL

Comfortable quiet enjoyable. Lovely spot for breakfast but not really a buffet brought to you as described by the waiter as no real choice of items.

Dear Wendy We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback regarding your breakfast experience will be taken into consideration as we continually evolve our restaurant offerings inline with QLD Covid restriction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Evans Front Office Manager

Palm Cove was lovely, but the hotel was below my expectations unfortunately

Customer review rating 4.5/5

Anonymous Families - 24/07/2020 Confirmed reviews ALL

We loved our stay but for the cost of the hotel, the service and quality was quite low. I appreciate how difficult it has been with COVID, but for the premium charged the grounds weren’t maintain well, the staff were a bit chaotic (often run off there feet), breakfast wasn’t great and the same thing everyday. Everything seemed a bit run down and not what you’d except for five star - old cups and towels left by the pool area, animal poo all over the deck chairs, gardening let go.

Dear Mr and Mrs P., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I welcome the opportunity to speak to you directly and wondering if you could provide a suitable number and date that I could reach you on? At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and hope I have the opportunity to speak to you regarding your stay. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Great stay!

Customer review rating 4.5/5

Anonymous Friends - 23/07/2020 Confirmed reviews ALL

The 3 bedroom unit was clean and was well located with either a quick walk or drive into Palm Cove for dining.

Dear Nicholas & Allison We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Natasha Evans Front Office Manager

Resort holiday by the beach and pool

Customer review rating 4.5/5

Ruth Families - 23/07/2020 Confirmed reviews ALL

A great resort for families with an easy walk into Palm Cove. The staff were amazing and the rooms were clean and well maintained.

Dear Michael Thank you for taking the time to complete our survey, it is great to hear that you and the family enjoyed your stay at our resort. We look forward to the opportunity to welcome you all back again on your next trip to tropical north Queensland Kind Regards Natasha Evans Front Office Manager

A bit disappointing

Customer review rating 4.5/5

Michelle Families - 23/07/2020 Confirmed reviews ALL

The rooms were nice but no cutlery in the drawers. The breakfast looked promising but the eggs were disgusting and under cooked with 'jelly like' egg white all over the surface. We were never asked for cooking preference. To be honest, I felt service would have been different if I was dining with my husband instead of my 3 girls

Dear Michelle Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Natasha Evans Front Office Manager

Excellent service and facilities

Customer review rating 4.5/5

Marisol M. Families - 23/07/2020 Confirmed reviews ALL

The best holiday ever as my 4 year old said.

Dear Marisol We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Natasha Evans Front Office Manager

Amazing stay

Customer review rating 4.5/5

Patricia B. Couples - 22/07/2020 Confirmed reviews ALL

I booked our room for my birthday then when we arrived at the hotel the front desk upgraded our room and it was so beautiful! The ladies in the front desk are really accomodating! Kudos to them! They’ve been very informative and they made sure that we had a good stay! Thanks again! Can’t wait to book another staycation with you guys!

Dear Patricia It is always a pleasure to receive such positive feedback, I am very happy that the front desk team looked after you and that you a enjoyed your birthday celebration with us. We look forward to welcoming you back again soon Kind Regards Natasha Evans Front Office Manager

Ticked all the boxes

Customer review rating 4.5/5

Aaron Couples - 22/07/2020 Confirmed reviews ALL

First time staying there and i must say my wife and i were impressed with the room, services and especially the friendly staff. Our one night stay was not long enough but we will be back. The only small drawback is that i think the room next to us was privately owned and the smell of cigarette smoke was unpleasant.

Dear Mr S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret that you experienced cigarette smell form the adjoining room and will ensure to have our body corporate issue communication regarding our non smoking policy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Good weekend away.

Customer review rating 4.5/5

Tb Families - 19/07/2020 Confirmed reviews ALL

Accommodation was great, reception staff great and the cleaning staff were lovely. The bar staff were great however the menu at the restaurant was very limited. Breakfast was fine but no lunch and dinner options were very limited. What I did eat was absolutely disgusting. Rather than make a scene, my husband just ate it. Paid $49 ea adult for 2 hours of drinks and tapas however there were no tapas available.

Dear Tamara, Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret that your dining experience didn't exceed your expectations and will raise this as a priority with our Executive Chef. Additionally your comments regarding noise concerns from dogs at the resort is also concerning and I will raise this with our body corporate. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

A relaxing time at a great location

Customer review rating 4.5/5

Graeme S. Couples - 18/07/2020 Confirmed reviews ALL

We were greeted and my Accor membership was noted - staff showed us an alternative room with walk in shower however we opted for the allocated room even though it was remote from Reception and restaurant

Dear Mr S., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret the issues you experienced with your bedding and in room furniture and will raise this as a priority with our operations team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa

Good Stay

Customer review rating 4.5/5

Richard W. Families - 18/07/2020 Confirmed reviews ALL

We enjoyed our stay. Overall friendly and helpful staff in restaurant bar and reception. Only comment is the amount of leaf litter in our water features and generally around the resort. Make the place look untidy and unkept. Small thing but looks like it’s been some time since was cleaned up.

Dear Mr W., We very much appreciate your comments regarding your stay at the Pullman Palm Cove Sea Temple Resort and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I regret you experienced cleanliness issues with your water feature and common areas at the resort and will raise this as a priority with our operations team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
Customer review rating 4.5/5

Anonymous Couples - 18/07/2020 Confirmed reviews ALL

Understaffed, especially first few days. Poor selection at bar., in particular beers. No poolside service. Good location - excellent to walk via beach to town.

Dear Mr H., Thank you for taking the time to tell us about your experience at the Pullman Palm Cove Sea Temple Resort and Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret that you encountered issue with your room and the spa not working. Please accept my apologies and I will raise this as a priority with our team. Your comments regarding our pool bar manning and selection of drinks is concerning and I have since addressed this with our food and beverage manager. Unfortunately due to COVID-19 requirements we are unable to handle guests luggage. I welcome the opportunity to speak to you in person and request a suitable date and number to reach you on. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Craig Dodd General Manager Pullman Palm Cove Sea Temple Resort & Spa
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