The Sebel Auckland Viaduct Harbour 4 stars

Customer review rating (ALL Rating) 4.2/5 168 reviews

Hotel extras

  • ALLSafe certified

  • 24-hour reception

  • Central Auckland location

  • On-site parking

  • Planet 21 Bronze in favour of positive hospitality

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

With spacious stylishly appointed Guestrooms guests can relish both the independence of contemporary apartment style living and the convenience of a 4 star hotel.

Hotel location

The Sebel Auckland Viaduct Harbour

85 89 Customs Street West
New Zealand

GPS:-36.843578, 174.763219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi


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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  168 reviews

TripAdvisor Rating  4.0/5  1,567 reviews

A place to stay at the Viaduct Auckland. A great overnight location well presented and great value for money we enjoyed

TripAdvisor rating 5.0/5

sergeb920 Couples - TripAdvisor review

Well this ACCOR managed property did not disappoint. Excellent service. Amazing view on the viaduct. The appartment was big enough for one night, well appointed, clean and tidy. Very conveniently located and restaurants galore for all taste.

Great views not great sleep!

TripAdvisor rating 3.0/5

willypmlrm TripAdvisor review

Recently stayed here for 4 nights and got one night's full sleep. Definitely lots of noise from the bars down below. Views are awesome and location is great. Rooms could do with a bit of a spruce up. All the staff were lovely and rooms were cleaned each day. Ordered room service from the Giraffe downstairs which was really nice. Carparking was $38.00 per day which is a shame as you would like to think it could be part of the stay. If you are looking at staying there are heaps of carparks around see what their rates are. If we were to stay again I would probably stay from Sunday - Wednesday.

Tired and disappointing

TripAdvisor rating 3.0/5

H3728QUianh TripAdvisor review

I booked out this morning from The Sebel Viaduct and it will be the last time I book out of here. I have stayed several times over the past years and this stay was a disappointment. For the room rate charged, some nights AUD$348.00 I expect a room that does not have a cracked sink, swollen door on the bathroom and tired paint with chips and marks. The room was clean and the cleaning staff do a great job sprucing up this tired old hotel. Add to this a fridge that did not work correctly so the milk I purchased went off before the expiry date it was a poor performance. I do agree with other reviews staff are friendly however more should be provided for the price. Add to that $38.00 a night parking and then want $40.00 for internet access which I did not pay as an Accor member but would have if not a member you have lost my patronage. Certainly not a silver rating, even room service stopped at 9;00pm so could not make use of that.

Little gem on the harbor

TripAdvisor rating 5.0/5

isildor Families - TripAdvisor review

The location couldn’t have been any better for what we were looking for. Our flat was impeccably decorated and had incredible views from the harbor. Our unit was privately owned and had a big terrace with harbor views. It was generously furnished with everything you might need before getting your bearings, like high quality tea bags, coffee, cookies, k soap etc.Bathroom also supplied as a 5 star hotel room. Very nice sheets and fluffy towels. Front desk always helpful despite this one not being part of hotel.

Nice hotel in auckland city center

TripAdvisor rating 5.0/5

frederico_son Families - TripAdvisor review

Hotel is nice, room clean and big, got simple kitchen and nice washing machines in room. staff friendly and helpful. Many restaurants near hotel but hotel didn’t have restaurant. Parking for NZ 38 per 24 hours for hotel guests. Can use public swimming pool opposite hotel building for free is stay here. Room hot nice view to Harbour.

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Other web-users rate our hotel

  • 419 reviews 8.5/10 Location
  • 456 reviews 6.1/10 Room
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  • 199 reviews 5.2/10 Comfort
  • 109 reviews 4.5/10 Cleanliness
  • 91 reviews 4.4/10 Value
  • 79 reviews 3.4/10 Amenities

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