Harbour Rocks Hotel Sydney - MGallery 5 stars

TripAdvisor rating 4.0/5 1,538 reviews
Harbour Rocks Hotel Sydney - MGallery
See on a map
+ 20 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Discover our tranquil Garden Terrace

  • Borrow a book from our inviting Library

  • Welcome drinks are on us!

  • Located in the heart of The Rocks

  • Rocks Market opens on every weekend

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Harbour Rocks Hotel Sydney - MGallery

34 Harrington Street
The Rocks
2000
sydney
australia

Tel: +61282209999

Fax: (+61)2/82209998

Contact email

Check-in from 14h00

Check out up to 11h00

  • SYDNEY BUSES :   FROM EDDY AVANUE THE ROCKS

  • CITYRAIL TRAIN-CIRCULAR QUAY :   CIRCULAR QUAY

  • By plane

    SYDNEY INTL AIRPORT At 18km / 11.18 miles - Shuttle paying

  • By train

    CIRCULAR QUAY At 0.75km / 0.47 miles

GPS :-33.859582, 151.207949

Our accommodations

Offering contemporary Sydney accomodation that recognises its exceptional heritage, Harbour Rocks Sydney is the ideal choice for both business and leisure travel. Harbour Rocks Hotel offers a variety of beautiful options including Deluxe, Superior and Suite options. Spacious and elegant in design, each guest room features a range of modern amenities including WIFI access and an LED TV with on-demand movies.

HERITAGE ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

HERITAGE SUPERIOR ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

HERITAGE SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

HERITAGE DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

STUDIO SUITE, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

HARBOUR VIEW SUITE, 1 King Size Bed 1 Bed Room

  • Max. number of persons: 4
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

Tayim Restaurant & Bar

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

Middle-Eastern Influence

ERIC'S BAR

Photo non contractuelle / Strictly non binding

Eric's Bar specialises in boutique wines sourced from around the globe and is the heart of the Harbour Rocks Hotel. Sophisticated, private, welcoming and beautiful, Eric's Bar is designed especially for you.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 22

  • Maximum capacity: 10 people

Find out more

Our guest reviews for
Harbour Rocks Hotel Sydney - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,378 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,538 reviews

great location--certainly not 4.5 stars

Customer review rating 4.5/5

John F. Couples - 28/11/2019 Confirmed reviews ALL

very small room with window facing straight onto the street--the bathroom was an after thought i.e. to get to the wc had to squeeze past a basin--the shower recess was miniature. I understand it was supposed to be boutique, but wasn't up to standard

Dear John, Thank you for taking the time to tell us about your experience at the Harbour Rocks Hotel Sydney - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel Sydney - MGallery by Sofitel

Location...service...cleanliness...

Customer review rating 4.5/5

Mary B. Families - 28/11/2019 Confirmed reviews ALL

Friendly professional greeting and very helpful.

Dear Mary, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Good experience overall but could be better

Customer review rating 4.5/5

Dan H. Business - 27/11/2019 Confirmed reviews ALL

Beautiful hotel, let down by old deck, confusing breakfast arrangement (with mixed service) and small rooms

Dear Daniel, Thank you for taking the time to tell us about your experience at the Harbour Rocks Hotel Sydney - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel Sydney - MGallery by Sofitel

Great location and nice hotel

Customer review rating 4.5/5

Dina Couples - 27/11/2019 Confirmed reviews ALL

Very nice hotel clean and in very good position. Would go there again.

Dear Dina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Incredible views and service

Customer review rating 4.5/5

Lisa S. Couples - 27/11/2019 Confirmed reviews ALL

The hotel is a historical gem in the heart of The Rocks in Sydney and we were delighted to find out we were the 'Rocks Stars' of the day when we checked in. This meant we were upgraded to the the very exclusive and beautiful Harbour View Suite, and we loved every minute of it.

Dear Lisa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Harbour view suite as our Rockstar guest. We hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel
Customer review rating 4.5/5

Rose Couples - 27/11/2019 Confirmed reviews ALL

staff very nice and all helpful, room lovely

Dear Rose, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Just ok

Customer review rating 4.5/5

Eric G. Solo - 26/11/2019 Confirmed reviews ALL

Room size = small - changed to MArriott hotel and wow Noise level = high could hear everyone outside and lobby Service = night manager a good guy Cleaning = ok found hairs that wasn’t mine in bedding at arrival but too tired to complain

Dear Eric - Adam, Thank you for taking the time to tell us about your experience at the Harbour Rocks Hotel Sydney - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel Sydney - MGallery by Sofitel

Charged twice for our rooms

Customer review rating 4.5/5

Catherine H. Couples - 26/11/2019 Confirmed reviews ALL

We thoroughly enjoyed the Hotel, and the staff were exceptional. Dinner at Tayim Restaurant was also a very big plus. However, the two rooms which I booked with Accor were pre-paid ahead of our stay, but on check-out we were told that the payment had not gone through because of a problem with the Accor system. So we paid again at the reception. Now our credit card has been charged twice. While I understand that glitches can occur, I now have to spend my time to prove that we have been double charged. This should be on the system. Very disappointed with Accor.

Dear Catherine, Thank you for taking the time to tell us about your experience at the Harbour Rocks Hotel Sydney - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Due to system glitch that occurred in most Accor hotels few weeks ago, we had mistakenly charged you twice. However this has been rectified and you should receive the refund on your credit card within the next few days. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel Sydney - MGallery by Sofitel

Nice, comfy, friendly and welcoming, what more could you want! :-)

Customer review rating 4.5/5

Brian Business - 26/11/2019 Confirmed reviews ALL

I like the Harbour Rocks because of its location, its look and feel and because it is a human space, not over the top lux, but somewhere that has a relaxing connection to the Rocks, kick back, go out for dinner, come back, hit the sack. Yes you can hear people walking on the stairs - not too loud, but part of the human connection of the place. Think about those silent isolated corridors of larger hotels, not at HR where the central atrium and staircase leads down to the comfy but unrestrained lounge and bar. Brekky in the cellar is a treat.

Dear Brian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

It was a ok hotel but not for the price

Customer review rating 4.5/5

Sebastian T. Families - 26/11/2019 Confirmed reviews ALL

Staff were great, they were attentive and provide good service. However the room were old and run down, renovation is highly needed. Not friendly to international Travellers ie no international adapter on the wall mounted electrical points. The USB below the working desk were not working too. My room number was 307. Reservation staff were excellent when I need to amend my request. They were very quick with their reply.

Dear Sebastian, Thank you for taking the time to tell us about your experience at the Harbour Rocks Hotel Sydney - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel Sydney - MGallery by Sofitel

Perfect location, lovely room, very small bathroom.

Customer review rating 4.5/5

Gillian S. Couples - 26/11/2019 Confirmed reviews ALL

We only had the opportunity to stay one night, however we found the staff professional and polite, and the room beautifully appointed. Loved the little extras such as the brownies, and the tea and coffee in reception. Only fault was that the bathroom was very small.

Dear Gillian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel
Customer review rating 4.5/5

Bill L. Business - 26/11/2019 Confirmed reviews ALL

Perfect stay as always

Dear Bill, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

I would rate our stay as a 10 overall. 11 wasn't an optio.

Customer review rating 4.5/5

Bob P. Couples - 25/11/2019 Confirmed reviews ALL

We were treated well from the moment we entered the hotel. Lauren and Winnie greeted us warmly and I could tell by the nice clientele we met in the lobby and their positive attitudes that we would probably enjoy our stays. Lauren was even able to get us into our room a little early as we were quite tired from being up so early to depart our cruise. All the staff we dealt with were friendly and accommodating.. I was especially happy when Lauren went out of her way to find us some live entertainment at local clubs. Thanks again for a wonderful stay. Bob and Jeryl P., Brampton, ON, Canada

Dear Bob and Jeryl, We very much appreciate your comments regarding your stay at the Harbour Rocks Hotel. It is always a pleasure to receive positive feedback about our friendly staff. I will definitely share your comments with Lauren and Winnie. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Great location. lovely hotel, shame about the noisy freezing air conditioning

Customer review rating 4.5/5

Debbie M. Families - 25/11/2019 Confirmed reviews ALL

The receptionist from Cornwall was exceptional - every hotel should have a receptionist like her. Loved the hotel and the location. The payment system wasn't working i was told, so was char=ged twice for the hotel. Fortunately they saw their error and refunded me. Our room's air conditioning was very noisy, blew a freezing cold air whilst you were in bed right at your head and there was nothing that could be done about it !!

Dear Debbie, We very much appreciate your comments regarding your stay at the Harbour Rocks Hotel. It is always a pleasure to receive positive feedback about our friendly staff. I will share your comments with Winnie, the Receptionist from Cornwall. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, my apology for the error in charging you double due to system issue we had, as well as the noisy air conditioner. I will definitely pass the feedback to the Maintenance team in regards to this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

The stay for 2 nights was very enjoyable. Love the location and the atmosphere of the new an old

Customer review rating 4.5/5

Andrew H. Business - 25/11/2019 Confirmed reviews ALL

The décor of the room was very nice, bed was comfortable, enjoyed the fire works out my window on the Wednesday night. The restaurant for breakfast was nice, service was prompt and staff were friendly

Dear Andrew, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Friendly, welcoming, relaxing.

Customer review rating 4.5/5

Jess Business - 25/11/2019 Confirmed reviews ALL

It was a really lovely hotel, and I can't think of anything that would have improved it. The front desk staff were extremely helpful and friendly and even brought luggage upstairs to save us taking it up the stairs. The breakfast was also delicious. Thanks for a great stay!

Dear Jess, We very much appreciate your comments regarding your stay at the Harbour Rocks Hotel. It is always a pleasure to receive positive feedback about our friendly staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

FANTASTIC HOTEL

Customer review rating 4.5/5

Jenny Business - 25/11/2019 Confirmed reviews ALL

Just Perfect in everything

Dear Jenny, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Great location, has character but could have been a better experience

Customer review rating 4.5/5

Andrew P. Friends - 25/11/2019 Confirmed reviews ALL

* Room was the main issue - although large, there was too much light entering into the room. This light couldn't be blocked as there was no heavy curtain. *In addition, the noise from people walking down the stairs, next door and walking around the corridor was terrible. + * I also had a drink downstairs...unfortunately I couldn't use my free drinks pass in the bar downstairs. I was told I could only use it in the lobby bar. I found this annoying and inflexible. In addition, when I took my drink to the garden courtyard, I was never asked if I wanted to another drink. There's no doubt I would have stayed for another drink had I been asked. * I was appreciative of the late checkout and was very happy with the location, comfort of everything else.

Dear Andrew, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel
Customer review rating 4.5/5

John H. Couples - 25/11/2019 Confirmed reviews ALL

I think the hotel is in the ideal spot for all the sights of sydney

Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Best location ,accessible to transport steeped in history.

Customer review rating 4.5/5

Joe O. Couples - 23/11/2019 Confirmed reviews ALL

Thoroughly enjoyed the whole experience starting from welcome in at reception right through every section of the hotel.

Dear Joe, We very much appreciate your comments regarding your stay at the Harbour Rocks Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in sydney