Harbour Rocks Hotel Sydney - MGallery 5 stars

TripAdvisor rating 4.0/5 1,543 reviews
Harbour Rocks Hotel Sydney - MGallery
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Room 1

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  • I cannot take advantage of the Members' rate

Hotel extras

  • Discover our tranquil Garden Terrace

  • Borrow a book from our inviting Library

  • Welcome drinks are on us!

  • Located in the heart of The Rocks

  • Rocks Market opens on every weekend

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Harbour Rocks Hotel Sydney - MGallery

34 Harrington Street
The Rocks
2000
sydney
australia

Tel: +61282209999

Fax: (+61)2/82209998

Contact email

Check-in from 14h00

Check out up to 11h00

  • SYDNEY BUSES :   FROM EDDY AVANUE THE ROCKS

  • CITYRAIL TRAIN-CIRCULAR QUAY :   CIRCULAR QUAY

  • By plane

    SYDNEY INTL AIRPORT At 18km / 11.18 miles - Shuttle paying

  • By train

    CIRCULAR QUAY At 0.75km / 0.47 miles

GPS :-33.859582, 151.207949

Our accommodations

Offering contemporary Sydney accomodation that recognises its exceptional heritage, Harbour Rocks Sydney is the ideal choice for both business and leisure travel. Harbour Rocks Hotel offers a variety of beautiful options including Deluxe, Superior and Suite options. Spacious and elegant in design, each guest room features a range of modern amenities including WIFI access and an LED TV with on-demand movies.

HERITAGE ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

HERITAGE SUPERIOR ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

HERITAGE SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

HERITAGE DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

STUDIO SUITE, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

HARBOUR VIEW SUITE, 1 King Size Bed 1 Bed Room

  • Max. number of persons: 4
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

Tayim Restaurant & Bar

Type of cuisine: Regional

Middle-Eastern Influence

ERIC'S BAR

Photo non contractuelle / Strictly non binding

Eric's Bar specialises in boutique wines sourced from around the globe and is the heart of the Harbour Rocks Hotel. Sophisticated, private, welcoming and beautiful, Eric's Bar is designed especially for you.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 22

  • Maximum capacity: 10 people

Find out more

Our guest reviews for
Harbour Rocks Hotel Sydney - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,402 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,543 reviews

Lovely and charming hotel

TripAdvisor rating 4.0/5

LisbetH273 Solo travel - 09/12/2019 TripAdvisor review

This is a lovely and charming hotel, just what you need after a three weeks cruise. Quiet, stylish decor, nice room (with a view). Situated in The Rocks, the area par excellence to stay in Sydney. Just a few minutes' walk to the harbour, the opera, the botanical garden, you name it. Breakfast buffet with an excellent choice, we didn't have dinner at the hotel but there are many nice restaurants around the corner. Would love to come back - soon!

Dear LisbetH273, Thank you so much for your review. We truly appreciate you taking the time to share your recent experience with us. We are so pleased you enjoyed our little gem in The Rocks. I will ensure your comments are shared with our team & we look forward to welcoming you back soon! Regards Lauren Job General Manager

Harbour Rocks Hotel ROCKS!

TripAdvisor rating 4.0/5

agozza Business - 07/12/2019 TripAdvisor review

This was the second time I stayed here and will again. The room is beautiful yet homely. The desk is big enough for my laptop and papers. The bathroom is big enough. Real comfy bed. What I really love is the heritage of the place. The railway sleepers at the entrance. And off course the staff are helpful and invisible. Thank you all : )

Dear agozza, Thank you so much for your review & 5 star rating on trip advisor. It is such a pleasure to receive positive feedback about homely rooms, comfy beds & helpful staff. I will ensure your comments are shared with our team & we look forward to welcoming you back for your 3rd stay soon! Regards Lauren Job General Manager

A lovely boutique hotel right in the heart of the Rocks...

Customer review rating 4.5/5

Phil Couples - 04/12/2019 Confirmed reviews ALL

A very enjoyable stay. Great rooms and excellent staff. We unfortunately, weren't able to stay longer.

Brilliant

Customer review rating 4.5/5

Damon Business - 03/12/2019 Confirmed reviews ALL

HGarbour Rocks is my favourite hotel in Sydney. Staff are great.

Dear Damon, Thank you for the great review of our hotel! It is always a pleasure to welcome you back every time at our hotel and we love to have you staying here with us. See you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Lovely hotel/nice location/good staff

Customer review rating 4.5/5

Anonymous Families - 03/12/2019 Confirmed reviews ALL

Only downside was that I was offered upgrade to room with a view (also larger). It was larger. Only view was of a tree growing right up against whole window! Behind that tree may well have been Sydney Harbour with Opera House etc but all we could see was a tree. I have photos.

Mr V B.

Customer review rating 4.5/5

V N. B. Couples - 03/12/2019 Confirmed reviews ALL

Fab location and excellent and friendly staff

Love evening in a lovely hotel to begin our Holiday !

Customer review rating 4.5/5

Kate Couples - 03/12/2019 Confirmed reviews ALL

Booked this room to spend the evening prior to a cruise the next day. The room was lovely; every staff member courteous, helpful and greeted us with a smile. The welcome fruit plate was an unexpected delight, and breakfast the next morning was delightful.

Dear Kate, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel
Customer review rating 4.5/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

Great location and service

Lovely Historic Hotel

Customer review rating 4.5/5

Kate A. Couples - 02/12/2019 Confirmed reviews ALL

This was our second stay at the hotel. Our first stay was wonderful, especially our room. Unfortunately this time the room we had was extremely noisy. People passing below our windows at all hours talking loudly and what sounded like bins being dragged over cobblestone late into the night and very early in the morning. We both had very little sleep all night.

Customer review rating 4.5/5

Phil M. Business - 02/12/2019 Confirmed reviews ALL

Great hotel, in a great location with fantastic staff. I'll definitely be back.

Dear Phil, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Grubby, a bathroom that was too small, too narrow, woefully inadequate and, quite frankly, dangerous.

Customer review rating 4.5/5

Anon. Couples - 01/12/2019 Confirmed reviews ALL

Dear Simon, I received your email and would like to assure you that I have not responded because you have ‘somehow’ failed to live up to your expectations. It is precisely because you have failed to live up to my expectations that I will respond. You have read the Tripadvisor comments and our comments are more of the same – grubby carpet, poor cleaning and woefully small and inadequate bathrooms. But I will elaborate. I am an Accor member and a regular visitor to Sydney with my partner. Over the past few years we have stayed at the harbour Rocks Hotel some 5-6 times, in fact each visit to Sydney we stay at your hotel and have always had a pleasant stay. This time it was different. We arrived around 8:00pm after a long and tiring flight and were given a so-called ‘superior’ room described by reception as a ‘suite’. The carpet was marked and grubby, the bathroom not properly cleaned and the bathroom itself only around 800mm wide – woefully inadequate and, quite frankly, dangerous. We raised our concern and asked reception for another room which we were given the next day and this room was fine. We had booked for 3 nights (17, 18, 19/11) and extended the booking for a fourth night (20/11). We also booked to return to the hotel a week later for a single night (27/11). Our return on the 27/11 was an opportunity for the hotel to redeem itself, for which it failed dismally. Our room on that night must have been amongst the worst in the hotel located as it was on the ground floor, looking onto Harrington Street and with carpet that was marked and grubby, and a bathroom that was too small, too narrow, woefully inadequate and, quite frankly, dangerous. When we checked out, the receptionist didn’t bother to ask us if we had enjoyed our stay, no doubt she was fully aware that we had not. But, our issue is not so much with the staff who were generally fine, but with the hotel rooms we were given. The hotel is long overdue a ‘refresh’ and really needs a major refurbishment with attention to the poor bathrooms. We can accept that the first room on the 17/11 was simply the (bad) luck of the draw – as we know there are good rooms in the hotel - but there was no excuse for the room we were given on the 27/11. The outcome is that I have deleted the Accor App off my phone and we will never return to the Harbour Rocks Hotel – there is simply too many alternatives in Sydney to put up with second or third rate accommodation.

Perfect setting in the Rocks

Customer review rating 4.5/5

Anonymous Couples - 01/12/2019 Confirmed reviews ALL

Great service! Great rooms and location perfect to visit the city

Dear Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Very enjoyable

Customer review rating 4.5/5

Dianne W. Families - 01/12/2019 Confirmed reviews ALL

My only problem was getting from my room on ground floor to the restaurant for breakfast as I have mobility limitations.

Dear Dianne, Thank you for the great review of our hotel! For the next stay you stay with us, we can try to allocate you a room on the same level as the restaurant so it will be more accessible for you to access the restaurant. However, we are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

convienient and comfortable

Customer review rating 4.5/5

Rhonda Couples - 01/12/2019 Confirmed reviews ALL

room was comfortable, as an accor member we were unable to use the free beverage, we ordered a spriit "pimms" and after this was made we were then told unable to use voucher. just a little disappointing, this could have been advised prior to us requesting as the bar staff saw the voucher in our hand.

great location--certainly not 4.5 stars

Customer review rating 4.5/5

John F. Couples - 28/11/2019 Confirmed reviews ALL

very small room with window facing straight onto the street--the bathroom was an after thought i.e. to get to the wc had to squeeze past a basin--the shower recess was miniature. I understand it was supposed to be boutique, but wasn't up to standard

Dear John, Thank you for taking the time to tell us about your experience at the Harbour Rocks Hotel Sydney - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel Sydney - MGallery by Sofitel

Location...service...cleanliness...

Customer review rating 4.5/5

Mary B. Families - 28/11/2019 Confirmed reviews ALL

Friendly professional greeting and very helpful.

Dear Mary, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Good experience overall but could be better

Customer review rating 4.5/5

Dan H. Business - 27/11/2019 Confirmed reviews ALL

Beautiful hotel, let down by old deck, confusing breakfast arrangement (with mixed service) and small rooms

Dear Daniel, Thank you for taking the time to tell us about your experience at the Harbour Rocks Hotel Sydney - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel Sydney - MGallery by Sofitel

Great location and nice hotel

Customer review rating 4.5/5

Dina Couples - 27/11/2019 Confirmed reviews ALL

Very nice hotel clean and in very good position. Would go there again.

Dear Dina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel

Incredible views and service

Customer review rating 4.5/5

Lisa S. Couples - 27/11/2019 Confirmed reviews ALL

The hotel is a historical gem in the heart of The Rocks in Sydney and we were delighted to find out we were the 'Rocks Stars' of the day when we checked in. This meant we were upgraded to the the very exclusive and beautiful Harbour View Suite, and we loved every minute of it.

Dear Lisa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Harbour view suite as our Rockstar guest. We hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel
Customer review rating 4.5/5

Rose Couples - 27/11/2019 Confirmed reviews ALL

staff very nice and all helpful, room lovely

Dear Rose, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christy Inthapanya Front Office Manager Harbour Rocks Hotel - MGallery by Sofitel
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