ibis Styles Jerusalem City Center

Customer review rating (ALL Rating) 4.3/5 327 reviews

Hotel extras

  • Centrally located, Only a 10-minutes walk from the Old City and Jaffa Gate.

  • Next to tram station and easily accessible from Central bus station and Train station

  • Wide range of stylish, comfortable rooms

  • Magnificent Breakfast buffet-Israeli Mediterranean Located on the 8th fl. overlooking the city

  • Located on Ben Yehuda pedestrian boardwalk. Close to Machne Yehuda Market.

Our accommodation(s)

Choose from a full range of stylish, comfortable guest rooms with modern furnishings and great views of Jerusalem. Be charmed by the original, contemporary design of these cozy havens with ensuite bathrooms and enjoy their generous amenities.

Hotel location

ibis Styles Jerusalem City Center

4 Ben Yehuda Street
9462202 JERUSALEM
Israel

GPS:31.781733, 35.218697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar

BAR

Non contractual photo

Hotel's stylish lobby bar offers a wide selection of drinks, light meals and hosts a complimentary happy hour for its guests every evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  327 reviews

TripAdvisor Rating  4.0/5  37 reviews

perfectly located in the heart of the city excellent stay

Customer review rating 5.0/5

Beshoy B. Couples - Confirmed reviews ALL

the location is perfect in the middle of the center the hotel has a good service in general especially the reception team was so helpful and friendly the information they gave us were so useful especially Amal! she helped us a lot even to the tiniest dinner reservation we asked for i really recommend this hotel when you visit jerusalem and want to feel the vibe of it!

Dear BISHOY B., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Customer Services Manager

Best value for money in Jerusalem

Customer review rating 5.0/5

David K. Business - Confirmed reviews ALL

THe hotel location staff and cleanlness are great. breakfast from the roof resturant is the best then any Ibis hotel in the world.

Dear David K., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Customer Services Manager

Perfect location, helpful staff, pleasant stay.

Customer review rating 5.0/5

Joe Couples - Confirmed reviews ALL

The room is very modern and nice, but a little small. The check-in staff are very helpful and we use them to order taxis several times. The location in general cannot be beat

Dear JOSEPH L., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Customer Services Manager

Ok but overpriced

Customer review rating 3.0/5

Sam Business - Confirmed reviews ALL

Overall okay, in terms of location and the breakfast was excellent. The reception was busy on my arrival so the gentleman had to offer his apologies to everyone waiting as he was managing phone calls and multiple guests requests on his own. The windows of my room on the third floor were high so I didn't have a view which was a shame and slightly claustrophobic. The streets were noisy and windows not really soundproof. The cleaning staff did not clean my room during my 2-night stay; they knocked on my door in the afternoon on the second day, which was too late. The cups (for tea/coffee) in the room were clearly just rinsed with water on the inside and not properly cleaned. Both cups had marks of somebody's lipstick on them and coffee stains. Needless to say, be prepared to clean and disinfect them yourself before use.

Dear SANIRA G., Thank you for taking the time to tell us about your experience at the ibis Styles Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassim Mushasha Customer Services Manager

Location is amazing. Room was nice and clean. Not big but decent and cosy.

Customer review rating 4.5/5

Sharon S. Families - Confirmed reviews ALL

Will be back for sure.

Dear SHARON S., We very much appreciate your comments regarding your stay at the ibis Styles Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Customer Services Manager

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Other web-users rate our hotel

  • 810 reviews 8.6/10 Location
  • 735 reviews 6.3/10 Room
  • 541 reviews 8.3/10 Service
  • 6 reviews 9.3/10 WiFi
  • 472 reviews 9.1/10 Breakfast
  • 371 reviews 3.8/10 Comfort
  • 323 reviews 8.3/10 Cleanliness
  • 7 reviews 1.4/10 Bar

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