ibis Jerusalem City Center Hotel

Located in the center of Jerusalem, close to the major cites, restaurants and entertainment, this hotel is a good choice to those who wish to explore Jerusalem conveniently. The food is decent, though they can work on the variety, especially now that the hotel serves mainly Israelis, and they expect more from their breakfasts and dinners. The rooms are nice and contain all the necessities.

Great customer service, comfort rooms, tasty breakfast.

Breakfast was good. The hotel is clean . The room is small

noise in the night from the club near by didn't sleep well..

the staff is very nice, the hotel is clean and everything was great. we had a great time

Your srevice, Clean room, Hotel stayle

The hotel is well located and the staff were very pleasant, the rooms are designed well with modern feel. The only complaint that I have is about the service at the main desk, sometimes it was empty for long time and almost every time we’ve tried to call for service we haven’t got an answer. The staff were very helpful but again the service was a big long waiting. Something to preserve is the dining room director, we will remember him for the service and kindness.

Very kind, but was confusing. I order night for 2 adults and 2 kids for 570 shekel, i order at your seller. But when we came they told us the order for 2 adults and one child and diffrent price that we got., we got small room and they dont try to change. And that is mot my problem that the order at the hotel not much to my order.

I was stating in Ibis jerusalem city center hotel for 4 days with my family. Mostly Ienjoyed to stay at the hotel. 2 main disadvantages in the hotel are: 1. No parking. It is hirrible to look for a parking in this area, and even you find one, it is very expensive per hour (about 4 usd per hour) 2. The loby clerks are not avaliable in the phone. If you need simething, you must go diwn to the lobby, and talk with them. 3. There are no enough employees that can assist in the lobby, and in the dinner.

The hotel is located nearby all the main tourist attractions, close to the Old city, Pedestrian street and Mahane Yehuda market. The price per a night was very attractive and the COVID-19 restrictions have been applied.

Mostly good, service was a bit unorganised, a bed was missing and and our friends who'd booked to be next to us were not. Food was a bit limited though what was there was tasty. We had a problem with the shabbat keys not opening which was frustrating. But I would still recommend it.

the stafe were very kind and helpful the food was very good as well

Very good location, nice and new amenities, but the mattress was very uncomfortable. Also check in took almost an hour with a long line.

Some small issues with check in process, the breakfast capsules and the room equipment.

Excellent hotel and great location. The big disappointment was from the reception staff for the service. We found a difference in the cost of staying at the hotel, between the payment we paid on the acor website and the actual payment at the hotel. Unfortunately 1. the treatment of the problem was not services 2. In the end we paid more than we had to pay