Customer review rating (ALL Rating) 4.4/5 948 reviews
Situated in the heart of Jerusalem's city center
Enjoys a vast proximity to many religious and historic sites
Sweet Bed by ibis, designed, developed for the coziest and most exclusive comfort
Free Wi-Fi and Web Corner
4 Elisar St.
Check-in from 15h00
Check out up to 11h00
Check-in from - Check out up to
The right choice to feel great. A convivial buffet featuring traditional cuisine. Simply a pleasure. breakfast during the week as from 07:30 am until 10:30 am Saturday as from 07:30 am until 11:30 am
The comfortable and stylish rooms are furnished with our new Sweet Bed by ibis bed and bedding, the new ibis room offers the ultimate in comfort: large double bed, ensuite bathroom, hairdryer, desk, internet and LED flat TV with all the best channels.
Subject to availability
Subject to availability
Number of meeting rooms: 1
Maximum size: 250 m²
Maximum capacity: 120 people
Maximum banquet capacity: 44 people
100% genuine reviews from our guestsFind out more
6340257 12/11/2021 TripAdvisor review
It was ok but at night the mini bar was very noisy I had to go to the reception and they told me to pull it out Somebody should tells as to do so it i think that putting it in a closet can resolve the problem
not very atractive
lior r 01/11/2021 TripAdvisor review
Before Covid19 we have stayed in Ibis Hotels in Europe and South America and were always satisfied with the location, the service, the rooms and the food. After a year and a half of self-isolating, we finally decided to take a short vacation in our own country and Ibis Jerusalem was the obvious choice since we know the Ibis chain and knew what to expect. Or at least we thought so. We were very disappointed for the following reasons: We arrived at the hotel on Thursday October 21, shortly after 3pm. There were two employees present at the front desk, both working on their computers, none of them acknowledging our arrival even after I said “hello”. This pattern of behavior continued throughout our stay. Their computer work came before greeting guests. I inquired about parking space and was informed that there was no parking at the hotel and the closest public parking lot was a 10 minute walk from the hotel. So we left our luggage and went to park the car. I understand that there was no option to build a parking lot but when the cost of the parking turned out to be more than 20% of the room rate! We spent 420 NIS on parking. I strongly believe this should have been brought to my attention when making a reservation. The guests of a Red Ibis hotel are usually not backpackers, and come with a car. Had I known beforehand I could have chosen to come by public transportation. I also asked at the front desk if there was a Friday (Shabbat) dinner available at the hotel and the answer was that there was no such option. Please notice that we are talking about the Center of Jerusalem and on Friday evening all closes. Later on, I accidentally discovered there was a Shabbat Dinner at the hotel but there were no more places available. After the first night I asked If there was a possibility for a flat pillow since the ones in the room were very soft and high and wrapped around my head. The answer I received is that there was no other kind of pillow. We also complained about the noise of the refrigerator in the room (we had to switch it of at night), but nothing was done about this and no apology either. Furthermore, we found it really disturbing that part of the hotel staff was without masks, both in the dining room and other -public- spaces. In short, although the location is perfect and the rooms are adequate and clean, the staff is not very welcoming to say the least, and the lack of affordable parking makes staying at the Ibis Jerusalem City Center not verr
there is a lot to improve
LightPacker728544 30/08/2021 TripAdvisor review
didn't provive any early check-in or late check-out. no parking slotes for an invalid near to the hotel. the shower was not in good shape for taking a shower they provided welcome drink card, but didn't facilated the possibility to use it.
Li Families - 08/04/2021 Confirmed reviews ALL
very nice hotel, clean and good location
Raziela W. Couples - 04/04/2021 Confirmed reviews ALL
It was our 2nd time at the hotel so we knew that there is no parking but the location is great. Great room clean and comfy. Good breakfast. 2 things bothered us: first that they tried to charge more then was in the confirmation (didn’t include our points..) and the second that our room was not tied up until the afternoon and they came only when we asked.
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