ibis budget Edinburgh Park

ibis budget Edinburgh Park 2 stars

Customer review rating (ALL Rating) 4.3/5 1,239 reviews

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Description

Hotel extras

  • Less than ten minutes away from Edinburgh Airport

  • Gyle Centre Tram Stop is located just opposite the hotel

  • Unlimited continental buffet breakfast available

  • Enjoy a selection of drinks and snacks at the on-site café

  • Nearby landmarks include Edinburgh Zoo and Royal Highland centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis budget Edinburgh Park

Edinburgh Business Park, 6 Lochside View
EH12 9DH EDINBURGH
United Kingdom

  • By plane

    EDINBURGH AIRPORT At 4.83km / 3 miles

GPS:55.937871, -3.320634

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

FRAICHE

24/7 menu approach with hot and cold refreshments (pizza,sandwiches, pastries, etc.) are available whenever you need them

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,239 reviews

TripAdvisor Rating  4.0/5  1,928 reviews

Great hotel

Customer review rating 5.0/5

Margaret H. Couples - Confirmed reviews ALL

Lovely staff -great welcome from all staff members. Clean and comfortable room for a very good price!

Dear MARGARET H., We very much appreciate your comments regarding your stay at the Ibis Budget Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

The hotel is shabby and little more than a hostel

Customer review rating 1.0/5

Catherine C. Business - Confirmed reviews ALL

I stayed one night as it was close to my office. It was a similar price to other hotels like the marriott so I had a certain expectation. I was horrified when I discovered it was basically an expensive hostel. The reception/cafe bar was a mess. The rooms very basic and scruffy. The hallway was grubby. Breakfast was OK but expensive at £7. I would never stay again

Dear Catherine c., Thank you for taking the time to tell us about your experience at the Ibis Budget Edinburgh Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Team

Disappointing

Customer review rating 2.0/5

Win Solo - Confirmed reviews ALL

The staff were offhand and not welcoming. The room had no hairdryer or shower gel. Of course I only found out about the shower gel once I was in the shower and wet. The shower door did not close properly and the toilet light stayed on for bout 5 minutes after use. Annoying during the night. Worst of all, the bed was rock hard.

Dear WIN B., Thank you for taking the time to tell us about your experience at the Ibis budget Edinburgh Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Team

Good location

Customer review rating 3.5/5

Elizabeth J. Solo - Confirmed reviews ALL

The hotel is well located, only 5 minutes from the tram and around 15 minutes to the city centre. The room was comfortable and there was a good continental breakfast.

Dear ELIZABETH G., We very much appreciate your comments regarding your stay at the Ibis Budget Edinburgh Park! Sincerely, Ibis Team

Excellent service from Eske on reception.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

We arrived late. Eske was working late on reception and was first class. He is deserving of a high ranking role within the business.

Dear BALTHAZAR F., We very much appreciate your comments regarding your stay at the Ibis Budget Edinburgh Park! Sincerely, Ibis Team

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