ibis budget Edinburgh Park 2 stars

TripAdvisor rating 4.0/5 1,829 reviews
ibis budget Edinburgh Park
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+ 14 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Less than ten minutes away from Edinburgh Airport

  • Gyle Centre Tram Stop is located just opposite the hotel

  • Unlimited continental buffet breakfast available

  • Enjoy a selection of drinks and snacks at the on-site café

  • Nearby landmarks include Edinburgh Zoo and Edinburgh Castle

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Ironing room
Catering
  • Breakfast
  • 1 restaurant(s)
  • Snack & beverage machine
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

ibis budget Edinburgh Park

Edinburgh Business Park
6 Lochside View
EH12 9DH
edinburgh
united kingdom

Tel: +441314465900

Fax: (+44)1314465901

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    EDINBURGH AIRPORT At 4.83km / 3 miles

GPS :55.937871, -3.320634

Our accommodations

Triple room with a double bed and a bunk bed.

  • Max. number of persons: 3
  • Wireless internet in your room
  • Multimedia hub

Double rooms with Double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Business Desk
  • Multimedia hub

TWIN - room with two single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Business Desk
  • Multimedia hub

Our restaurants and bars

FRAICHE

Type of cuisine: Cafe

Why go out for dinner? Our restaurant, Fraiche, offers a menu to suit every appetite. We serve our evening menu from 6.30pm-11pm, but our 24/7 approach means hot and cold refreshments (sandwiches, pastries, soup etc.) are available whenever you need them

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis budget Edinburgh Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

13,593 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,829 reviews

Clean, tidy, warm and comfortable

Customer review rating 4.3/5

Richard B. Couples - 14/01/2020 Confirmed reviews ALL

I was there by recommendation and was not disappointed. I was pleased to have car parking and easy access to the trams. I would have preferred to have had two pillows.

Dear RICHARD B., It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Irmantas Ibis Guest Service Team
Customer review rating 4.3/5

Anonymous Families - 14/01/2020 Confirmed reviews ALL

Excellent stay, great staff, room spotless.

Dear ALAN M., It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Irmantas Ibis Guest Service Team

Basic but fine for an overnight stop.

Customer review rating 4.3/5

Kim Couples - 14/01/2020 Confirmed reviews ALL

We only needed a room to sleep at the airport before an early flight and this fitted the bill perfectly. It is basic but has everything we needed. The room was clean and the bathroom was fine. The beds are comfortable. The only minor complaint is that the pillows are too firm and too high.

Dear KIM H., It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Irmantas Ibis Guest Service Team

GREAT

Customer review rating 4.3/5

Victor Business - 13/01/2020 Confirmed reviews ALL

Good facilities and outstanding support and help by the staff.

Dear Victor, We very much appreciate your comments regarding your stay at the ibis budget Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Rosa Reception Department

Superb

Customer review rating 4.3/5

P. P. Business - 12/01/2020 Confirmed reviews ALL

Amazing - slept for 10 hours! very quiet and clean. Perfect.

Dear PHILLIPS P., It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Irmantas Ibis Guest Service Team

Cost of pets should have been more obvious in booking process

Customer review rating 4.3/5

Eloise G. Solo - 11/01/2020 Confirmed reviews ALL

I was surprised to find that I had to pay £5 to bring my pet. I spent quite a lot of time researching your hotel so that I could bring my dog and found that ibis let you take your dog but it was not at all clear that this was extra to the price. There was not an option when I booked to add this and nor was there any information saying I would be charged extra. Your colleague, after some effort, showed me on the website where it said 'dogs may be charged extra' but this was hidden to say the least. I had searched on booking.com when researching and pets appeared to be included, and this may have given me an false impression of the full price when I booked direct.

Dear Guest, Unfortunately as you have admitted the details were indeed on the website and we cannot be held accountable for you not being able to locate it. Also as you can imagine, people have allergy's and pets can leave a lot of hairs and mess and the room needs a special cleaning service after a pet has been in the room, for this reason i hope you can agree the £5 supplement (Same price as a large starbucks coffee) isn't too much to ask. We are sorry you feel standards weren't met, but we have followed every measure according to company policy. Kind Regards, Ibis Budget Team

Great

Customer review rating 4.3/5

Tracie Families - 10/01/2020 Confirmed reviews ALL

A perfect location for us. Stayed in a triple room which was was well set out and didn't feel cramped. Bed was comfy and everything clean. Reception staff were nice and helpful.

Dear TRACIE C., It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Irmantas Ibis Guest Service Team

Practical for a short stay

Customer review rating 4.3/5

Anonymous Business - 10/01/2020 Confirmed reviews ALL

Satisfied was the hotel offered exactly what advertised. I'm very happy with the quality of the customer service, everyone at the front desk was very polite and obliging and so the cleaning staff. But I still think it is possible to offer tea service in every room or at least in each lever, rather than only downstairs at the reception and before the front door.

Dear ATHANASIOS A., It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Irmantas Ibis Guest Service Team

Very comfortable stay for incredible value

TripAdvisor rating 4.0/5

Elsbeth B Family - 10/01/2020 TripAdvisor review

As a family of 3 we stayed at the Ibis Budget for one night on the way home from our holiday abroad. We had a lovely welcome, the room was very clean and comfortable. There are very good travel options to and from the city centre and the airport with the tram stopping right across the road from the Hotel. You can get free tea and coffee at reception. I cannot comment on the food as we did not have any but what I could see if looked good and plenty of it. I would not hesitate to stay here again. Incredible value for £39 a room for the three of us for one night.

Comfortable, clean and loud

Customer review rating 4.3/5

Grace Couples - 07/01/2020 Confirmed reviews ALL

The hotel was in a good location and was clean and comfortable. The noise from other guests and the staffs response was unacceptable and has made me hesitant to book with ibis again

Dear G. GRACE CRONE, Thank you for taking the time to tell us about your experience at the Ibis budget Edinburgh Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irmantas Ibis Guest Service Team

Agreeable stay apart from noise early in the morning

Customer review rating 4.3/5

L. W. Solo - 07/01/2020 Confirmed reviews ALL

The room satisfied my requirements and the staff were pleasant. As always the breakfast was of a good standard.

Dear Lloyd W. LLOYD W., It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Irmantas Ibis Guest Service Team
Customer review rating 4.3/5

Anonymous Couples - 07/01/2020 Confirmed reviews ALL

Efficient and relaxed atmosphere

Dear KATE C., It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Irmantas Ibis Guest Service Team

Happy overall

Customer review rating 4.3/5

Anonymous Friends - 06/01/2020 Confirmed reviews ALL

Staff friendly and helpful. Okay for a budget hotel. My only problem is that it's too far out of the centre of the city. I had to pay for the tram and taxis home when it stopped running.

Dear DAWN PHOEBE C., We very much appreciate your comments regarding your stay at the ibis budget Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magda Reception Team Member

für Alleinreisende und Kurztrip ok

Customer review rating 4.3/5

Scilla Solo - 04/01/2020 Confirmed reviews ALL

Team reception desk attentive and helpful. Room functional, for one person ok. Breakfast, you book budget you get budget. The Gyle shopping center near by is an advantage and bus or tram stop in walking distance.

Dear PRISKA G., We very much appreciate your comments regarding your stay at the ibis budget Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magda Reception Team Member

good Hotel to start the Holiday in Edingburgh but parking space is very limited

Customer review rating 4.3/5

Stefan B. Business - 01/01/2020 Confirmed reviews ALL

Very good rooms to spend a night. Very close to the Tram station to the Airport or City. The Local parking space is very limited. If guests with Car want to spend the day in the city after checking out, I would recommend the FOC Ingliston Park& Ride. 10min away and ther Tram stops direct at the park.

Dear STEFAN B., We very much appreciate your comments regarding your stay at the ibis budget Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magda Reception Team Member

Got some of our money back

Customer review rating 4.3/5

Allison C. Couples - 31/12/2019 Confirmed reviews ALL

On our first night a dog was barking for over an hour when we spoke with reception they said it was someone’s dog in the bar but instead of asking who’s dog it was they said they could move us. So we had to gather up all our belongings and move. Then early hours of the morning the fire alarm woke us (false alarm) Night 2 we had to call reception to get the air con unlocked at 2am as the rooms are so small and stuffy. Night 3 there was a fault with the air con with a high pitched ringing for over an hour the whole of the 2nd floor was affected. At this stage we had enough and requested we get the last 2 nights refunded so we could move to another hotel.. Over the 3 nights we stayed the beds were not changed.

Dear ALLISON C., Thank you for taking the time to tell us about your experience at the ibis budget Edinburgh Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Magda Reception Team Member

Perfect location. Great price.

Customer review rating 4.3/5

Anonymous Couples - 28/12/2019 Confirmed reviews ALL

Stayed one night. Comfy bed. Location perfect for tram into city centre.

Dear JAYNE H., We very much appreciate your comments regarding your stay at the ibis budget Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magda Reception Team Member

Disappointed

Customer review rating 4.3/5

Dave Families - 28/12/2019 Confirmed reviews ALL

Not pleased with experience...multiple issues with our stay.customer complaints via accor membership.They will contact in due course!!

Dear Dave W., Thank you for taking the time to tell us about your experience at the ibis budget Edinburgh Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Magda Reception Team Member

Clean and friendly. Excellent value for money.

Customer review rating 4.3/5

Julie L. Couples - 27/12/2019 Confirmed reviews ALL

Basic but perfectly fine for a short stay. Friendly efficient staff. Clean and comfortable .

Dear JULIE L., We very much appreciate your comments regarding your stay at the ibis budget Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magda Reception Team Member

Everything we needed

Customer review rating 4.3/5

Anonymous Couples - 27/12/2019 Confirmed reviews ALL

First room was a tad smelly as if had just been repainted. No problem we were moved to an other room

Dear Hilary G., We very much appreciate your comments regarding your stay at the ibis budget Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magda Reception Team Member
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