SO / Сингапур 5 звезды
Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 342
35 Robinson Road
BUS 97: MARINA TERRACE MARINA BAY SANDS
MRT - DOWNTOWN: Downtown Line DOWNTOWN
MRT - RAFFLES PLACE: EW Line/ NS Line EW14 / NS26 RAFFLES PLACE
MRT - TELOK AYER: Downtown Line DT18 - TELOK AYER
CHANGI AIRPORT На расстоянии 20 км / 12,43 миль
Регистрация заезда с - Регистрация выезда до
Xperience - ресторан и бар в главном деловом районе, известный завораживающей кухней и внимательным обслуживанием целый день. Кулинарный дизайнер Хонг Диньгзяо готовит с помощью великолепной печи Molteni международные блюда из свежих ароматных продуктов.
Роскошное место с модными развлечениями. Здесь круглый год царит летняя атмосфера: к вашим услугам переливной бассейн на крыше, шезлонги, музыка, большой выбор закусок и фирменных коктейлей.
Роскошные номера в Сингапуре - Ваша мечта, воплощенная в жизнь. Вдохновившись куполами французских соборов, мы разместили трехметровые световые блоки на потолке каждого номера. Погрузитесь в мир сладких снов в номерах эксклюзивного 5-звезд. бутик-отеля Сингапура.
Номер для людей с ограниченными возможностями
Отзывы наших гостей
Реальные отзывы гостей, которые останавливались в нашем отелеУзнать больше
Примечание: Tripadvisor 5.0/5
Journey61599215846 Couples - Реальные отзывы TripAdvisor
Fabulous experience from this hotel.. I’d like to mention this 2 guys from the lobby.. front desk Ben and concierge ismail for making my stay here truly memorable. This hotel has a great design and comfortable room. rooftop pool and bar is a great place to hang out.
Примечание: Tripadvisor 5.0/5
martha953010 Деловые путешественники - Реальные отзывы TripAdvisor
stayed for business trip.. hotel was chic and comfortable clean room and fantastic design. conveniently located near public transportations and food stalls. service experience was incredibly by this man named ben a all rounder guy. he assisted me from taxi check me in then send me to my room with a full room tour. incredible service from ben thank you 😊
Примечание: Tripadvisor 2.0/5
allover P Реальные отзывы TripAdvisor
There are serious staff issues at this hotel. It feels like a bare bones operation. At breakfast you cannot sit down and someone will come for your coffee and hot dish order. No, you have to actually get up a few times to chase down a server. Maximum 1 person at reception. The pool bar has long waits as well. Not only that, it seems staff is not trained properly to provide a pleasant and welcoming service. Then there are too many small issues when added up, make for the low rating: - We got a sheet with restaurant timings at check in but they can and will close the main restaurant at random evenings without notification. There is the option to eat at the pool bar but that is not that pleasant for a sit down meal. - Welcome drink voucher says' drink for each guest staying in the room' but that is not honoured. 2 drinks only and not for the 3 of us. - At check out the 100 USD food credit was not deducted. I had to prove at 4.30 am that I was entitled to it even after confirming at check in etc. After digging at the screen they did find it eventually but that is no way to treat a guest. - Facilities are very limited. Small gym and very small pool. Bar closed in lobby. I know they go for the boutique vibe but this is too minimal for the price paid. To give a few positives: No problems with housekeeping and tablet in the room for lights, TV, curtains etc worked very well. Often those things are a bit gimmicky but here it worked brilliantly. This hotel is quite expensive. Too expensive for what it is so not at all recommended.
SO Good Day Allover P, Greetings from SO/ Sofitel Singapore! Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued loyalty guests. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for any inconvenience caused. Please rest assured that we are taking the appropriate measures to rectify the issues raised to prevent future occurrence. Do also reach out to us for any further concerns that you would like to highlight and we will be happy to correct the shortfalls. Once again, we appreciate you sharing your experience and we do hope that you will give us the opportunity to better serve you in the near future. SO/ Sincerely, Mazen Abilmona Hotel Manager
The hotel was good but …
Примечание: Tripadvisor 4.0/5
Thana0077 Деловые путешественники - Реальные отзывы TripAdvisor
I always stay at So Singapore as my first choice for my trip in Singapore both short or long stay. I rarely have enough time to have breakfast in the morning but when I did, it was very disappointed. I have waited for the food more than 20mins and no one really pay the attention to ask or offer utensils, most of your staffs seems like pleasing with non-Asian guests more (The restaurant is quite empty) My food was served to the wrong table as I was told after I was sitting there doing nothing for 20mins and I have no time left to eat until later on in the evening. I have mentioned this to the front staffs but with there were no following action after or a single apology or some action to show care to the guest.
SO Good Day Thana0077, Thank you for taking the time to tell us about your experience at the SO/ Singapore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At SO/ Singapore, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mazen Abilmona Cluster Hotel Manager
Pleasanr Business Stay
Примечание: Tripadvisor 5.0/5
annadV530JE Деловые путешественники - Реальные отзывы TripAdvisor
Great hotel, amazing location with a unique charm! Ben and Ismail were exceptionally helpful, catering to our every need. Their local tips came in very handy. Would definitely recommend anyone to stay here for either business or pleasure!
SO/ Good Day annadV530JE , Warmest Greetings from SO/ Singapore! We are honored to receive such excellent feedback on your hotel experience. On behalf of all my colleagues, allow me to express how encouraged we are to learn that you had a wonderful staycation. Thank you sincerely for highlighting the room comfort, location, and impeccable service. We certainly look forward to welcoming you back to create more wonderful memories. Sincerely, Mazen Abilmona Cluster Hotel Manager
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