SO/ Sofitel Singapore Hotel 5 stars

Customer review rating 4.4/5 10,416 reviews

SO/ Sofitel Singapore
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+ 21 Services
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Hotel extras

  • Located in the heart of the city's Central Business District

  • Design: Sophisticated blend of French elegance and modern Singaporean chic

  • Food & Beverage: An epicurean haven with a Modern European restaurant and rooftop pool bar

  • Chic blend of culture and cuisine, art and architecture

  • 134 exquisitely designed rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

SO/ Sofitel Singapore

35 Robinson Road
068876
singapore
singapore

Tel: +6567016800

Fax: (+65)68228375

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS 97 :  MARINA TERRACE MARINA BAY SANDS

  • MRT - DOWNTOWN :  Downtown Line DOWNTOWN

  • MRT - RAFFLES PLACE :  EW Line/ NS Line EW14 / NS26 RAFFLES PLACE

  • MRT - TELOK AYER :  Downtown Line DT18 - TELOK AYER

  • By plane

    CHANGI AIRPORT At 20km / 12.43 miles

GPS :1.280177, 103.849891

Our accommodations

SO COSY, 1 King Size Bed, Complimentary WiFi

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SO URBAN, 1 King Size Bed, Bathtub

Accessible room
  • Max. number of persons: 2
  • Area: From 40 / 431 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

XPERIENCE RESTAURANT

Type of cuisine: International

Culinary Designer Lorenz Hoja presents Modern European dishes with an Italian flare, skillfully prepared before you in an open plan kitchen. The experience is amplified by the magnificent 20-foot long Molteni oven that sits center stage.

Menu (PDF) Cocktail menu (PDF)

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1927

Non contractual photo

At 1927 Rooftop Bar guests are delighted with fashionable and entertaining social experiences including the renowned monthly pool parties. There are summertime vibes all year round with an infinity edged rooftop pool, sun lounges and DJ decks.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
SO/ Sofitel Singapore

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,416 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,685 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice stay

Customer review rating 4.4/5

Bennie C. Friends - 01/04/2020 Confirmed reviews ALL

Everything is fine except on the pillows that were too thin and soft.

Warm staffs

Customer review rating 4.4/5

Rad Couples - 01/04/2020 Confirmed reviews ALL

Everything went on well..Gill is very helpful and accomodating. Great service

Wonderful short stay

Customer review rating 4.4/5

Keith J. P. Families - 31/03/2020 Confirmed reviews ALL

Friendly staffs and nice foods

Dear Valued Guest, Greetings from SO/ Sofitel Singapore! I would like to thank you for the favorable review you have shared on our TrustYou portal about your recent stay at SO/ Sofitel Singapore. It is gratifying for the whole team to hear you’ve enjoyed the hotel’s overall atmosphere and exclusive touches of being boutique hotel. SO/ Sofitel Singapore is all about unique design, outstanding services, in-room technologies, gastronomic delights and exclusive boutique experiences! We trust you had a pleasant journey back home and if your experience at “SO” is still a fantastic memory, not yet to forget, please spread the words on TripAdvisor.com. We look forward to welcoming you again at SO/ Sofitel Singapore in the near future. SO/ Kind Regards, Mazen Abilmona Hotel Manager

Another great stay @ SO/Sofitel Singapore

Customer review rating 4.4/5

Dl T. Business - 30/03/2020 Confirmed reviews ALL

Under the stress of the emerging COVID-19 situation in late February the management and staff took exceptional actions to protect guests and comply with government guidelines. Service remained very high and accommodating under a stressful environment

Dear Valued Guest, We are thrilled to read your feedback! Thank you SO/ much for acknowledging the quality of our services and heartiness of our SO/ Ambassadors. It was such a great pleasure for us to have the opportunity to welcome you and serve you with the heart-filled service from our SO/ Team, in which we are certain it made your stay memorable. We trust you had a pleasant journey back home and if your experience at “SO” is still a fantastic memory, not yet to forget, please spread the words on TripAdvisor.com. We look forward to welcoming you again at SO/ Sofitel Singapore in the near future. SO/ Kind Regards, Mazen Abilmona Hotel Manager

Well located and good service

Customer review rating 4.4/5

Marios P. Business - 29/03/2020 Confirmed reviews ALL

The hotel is located at a great location just opposite Lau Pa Sat with lots of places around for food and drinks. The hotel staff were very attentive and were always willing to go the extra mile in order to service my requests.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore! Thank you for taking the time to share your experience with us. It is always a pleasure to receive feedback from our valued guests. Indeed, our location is one of our key features being in the heart of the Central Business District with its dazzling skyscrapers, yet we are only a few minutes’ walk away from the famous China Town area with its old-world feel and gorgeous shop houses. I truly appreciate your compliments of our SO/ Ambassadors who strive to provide each guest with a unique and memorable experience. I will share with all the team members you mentioned how pleased you were with their service. Once again, thank you and we look forward to welcoming you back again in the near future. Kind Regards from SO/, Mazen Abilmona Hotel Manager

Well located, good service, totally enjoyable

Customer review rating 4.4/5

Rachel Couples - 26/03/2020 Confirmed reviews ALL

Pleasant stay experience with the good location of the hotel, the hotel staff's attention to details contributed a lot to our stay being very comfortable and enjoyable. There were also a lot of perks that came with their hotel stays.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore! Thank you for taking the time to share your experience with us. It is always a pleasure to receive feedback from our valued guests. Indeed, our location is one of our key features being in the heart of the Central Business District with its dazzling skyscrapers, yet we are only a few minutes’ walk away from the famous China Town area with its old-world feel and gorgeous shop houses. I truly appreciate your compliments of our SO/ Ambassadors who strive to provide each guest with a unique and memorable experience. I will share with all the team members how pleased you were with their service. Once again, thank you and we look forward to welcoming you back again in the near future. Kind Regards from SO/, Mazen Abilmona Hotel Manager

Good location for business trip to Singapore

Customer review rating 4.4/5

Jay T. T. Couples - 26/03/2020 Confirmed reviews ALL

This hotel is in CBD which makes it a good hotel to stay when you are here for business trip. As leisure stay this hotel might not be the best location.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore! Thank you for taking the time to share your experience with us. It is always a pleasure to receive feedback from our valued guests. Indeed, our location is one of our key features being in the heart of the Central Business District with its dazzling skyscrapers, yet we are only a few minutes’ walk away from the famous China Town area with its old-world feel and gorgeous shop houses. Once again, thank you and we look forward to welcoming you back again in the near future. Kind Regards from SO/, Mazen Abilmona Hotel Manager

Good Stay But not so good.

Customer review rating 4.4/5

Zack.l. Couples - 24/03/2020 Confirmed reviews ALL

0. The room is great, big and elegant. 1. The morning sunlight are coming in from the Toilet windows, hence leads to a Sunday Early Morning Wake up. =( 2. The aircon controller in the App is not very responsive, sometime need to press a couple of times on either Fan Speed 1 or Fan Speed 3, then the App will registered. And even if Fan Speed 3 is registered, we also can't feel if the Fan Speed is increased. Same goes for the temperature control. =( 3. It would be good to have a TV console at the Dining and Mini Bar area as well as it is quite difficult to sit at the dining table to watch movie at the same time. 4. The bed was very comfortable, but the 4 pillows provided are too too too soft. We need to stack up 3 pillows to get to the appropriate height we need. Lucky we found a higher pillow on top of the wardrobe area. 5. There are 2 speakers beside the bed, but it seems like there is no way of projecting sound from them.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the SO/ Sofitel Singapore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At SO/ Sofitel, we strive to provide an exceptional service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to rectify the issues raised to prevent future occurrence. Once again, please accept my sincere apologies and thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future. SO/ Sincerely, Mazen Abilmona Hotel Manager

Room review

Customer review rating 4.4/5

Trevor T. Families - 24/03/2020 Confirmed reviews ALL

Room was not as great as the Sofitel City Centre in terms of size and no bathtub, check in card wasn't programmed properly and had to go down to change, minimal food choice menu, parking difficulty on weekend due to road blockage for family staycation - need to inform guests where we can access parking on the back lane in advance.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the SO/ Sofitel Singapore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At SO/ Sofitel, we strive to provide an exceptional service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to rectify the issues raised to prevent future occurrence. Once again, please accept my sincere apologies and thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future. SO/ Sincerely, Mazen Abilmona Hotel Manager

Excellent Stay

Customer review rating 4.4/5

Y. J. G. Solo - 24/03/2020 Confirmed reviews ALL

Very good

Dear Valued Guest, Thank you for your review and for choosing SO/ Sofitel Singapore for your stay! It was such a great pleasure for us to have the opportunity to welcome you and serve you with the heart-filled service from our SO/ Team, in which we are certain it made your stay memorable. We look forward to welcoming you again at SO/ Sofitel Singapore in the near future. SO/ Kind Regards, Mazen Abilmona Hotel Manager

Well located and good service

Customer review rating 4.4/5

Joey K. Business - 23/03/2020 Confirmed reviews ALL

The location is good, room is nice, staffs are very nice and helpful. Love the breakfast in the hotel so much.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore! I would like to thank you for the favorable review you have shared on our TrustYou portal about your recent stay at SO/ Sofitel Singapore. It is gratifying for the whole team to hear you’ve enjoyed the hotel’s overall atmosphere and exclusive touches of being boutique hotel. SO/ Sofitel Singapore is all about unique design, outstanding services, in-room technologies, gastronomic delights and exclusive boutique experiences! We trust you had a pleasant journey back home and if your experience at “SO” is still a fantastic memory, not yet to forget, please spread the words on TripAdvisor.com. We look forward to welcoming you again at SO/ Sofitel Singapore in the near future. SO/ Kind Regards, Mazen Abilmona Hotel Manager

Good stay

Customer review rating 4.4/5

F. J. Y. Couples - 22/03/2020 Confirmed reviews ALL

Great service by reception staff and breakfast food is great! Loved the efficient orders and high quality food served to us! I made some arrangements with the hotel prior to my stay and they prepared bed decorations as requested! Thank you for your hospitality, I will definitely visit again! :)

Dear Valued Guest, Greetings from SO/Sofitel Singapore! Thank you very much for sharing your compliments regarding your recent visit to SO/ Sofitel Singapore. It is always a pleasure to receive positive feedback from our valued guests. It is gratifying for the whole team to hear you’ve enjoyed the hotel’s overall atmosphere and exclusive touches of being boutique hotel. I am SO pleased to hear that you enjoyed your overall stay through our warm and welcoming Ambassadors, and SO comfortable hotel rooms. Once again thank you for sharing your experience. We hope to welcome you back to SO/ Sofitel Singapore soon. SO/ Kind Regards, Mazen Abilmona Hotel Manager

Friendly staff

Customer review rating 4.4/5

Andrew Y. Solo - 21/03/2020 Confirmed reviews ALL

Staff were very friendly and welcoming! Perks of a boutique hotel, where it's possible to easily recognise hotel guests.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore! I would like to thank you for the favorable review you have shared on our TrustYou portal about your recent stay at SO/ Sofitel Singapore. It is gratifying for the whole team to hear you’ve enjoyed the hotel’s overall atmosphere and exclusive touches of being boutique hotel. SO/ Sofitel Singapore is all about unique design, outstanding services, in-room technologies, gastronomic delights and exclusive boutique experiences! I truly appreciate your kind words about our Ambassadors. It’s a boost for us every time we hear positive reviews such as this. We look forward to welcoming you again at SO/ Sofitel Singapore in the near future. SO/ Kind Regards, Mazen Abilmona Hotel Manager
Customer review rating 4.4/5

Richard S. Families - 19/03/2020 Confirmed reviews ALL

Good service and staffs are polite

Dear Valued Guest, Thank you for your review and for choosing SO/ Sofitel Singapore for your stay! It was such a great pleasure for us to have the opportunity to welcome you and serve you with the heart-filled service from our SO/ Team, in which we are certain it made your stay memorable. Please do also reach out to us for any further concerns that you would like to highlight and we will be happy to correct the shortfalls. We look forward to welcoming you again at SO/ Sofitel Singapore in the near future. SO Kind Regards, Mazen Abilmona Hotel Manager

Well located and beautiful rooms

Customer review rating 4.4/5

Emily Couples - 18/03/2020 Confirmed reviews ALL

Beautiful rooms with patchy systems via ipad control of TV, aircon, lights, curtain etc. Located right beside Lau Pa Sat Market and 15mins walk to Amoy Street and Telok Ayer Street for cafes and bars. Staff are very friendly and helpful.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore! Thank you for taking the time to share your recent experience at the hotel. It is always a pleasure to receive feedback from our valued guests. I’m truly pleased to hear that you liked our guestrooms. Our room features indeed combine French 19th century decadence with local Singaporean touches and comforts. Each room is created to arouse feelings of curiosity, comfort and a sense of belonging - a home away from home. I’m also pleased that you have mentioned our iPad Control system. Our guestrooms are equipped with Apple-based guest technology solutions which all electronic devices can be controlled with just an iPad. Once again, thank you for sharing your experience. We hope to welcome you back to SO/ Sofitel Singapore soon. SO/ Kind Regards, Mazen Abilmona Hotel Manager

Ok but definitely not a five star experience

Customer review rating 4.4/5

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

Thought it was just ok

Dear Valued Guest, Greetings from SO/ Sofitel Singapore! Thank you for taking the time to share your experience with us. It is always a pleasure to receive feedback from our valued guests. I am sorry that you experienced some connection issues during your stay; please allow me to express my sincerest apologies for any inconvenience caused. At SO/ Sofitel, we strive to provide an exceptional service experience for every customer; therefore your feedback is very important to us. This is certainly not up to our usual standards and please rest assured that we are taking the appropriate measures to rectify this moving forward to prevent future occurrence. Once again thank you for taking the time to share your experience, and also expressing your concerns. We hope you will allow us the opportunity to welcome you back in the future. SO/ Sincerely, Mazen Abilmona Hotel Manager

nice

Customer review rating 4.4/5

H. Business - 18/03/2020 Confirmed reviews ALL

the check in person is kind with warm greetings with us. these is my first time staying at so sofitel, I also ask to give me free upgrade room for my first staying but unfortunately i didn't get it. normally my family and i stayed at MBS. And before i also stayed at sofitel sentosa. They both gave us best moment of our first staying so we frequent back when i'm going to Singapore.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the SO/ Sofitel Singapore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At SO/ Sofitel, we strive to provide an exceptional service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to rectify the issues raised to prevent future occurrence. Once again, please accept my sincere apologies and thank you for sharing your experience. We hope you will allow us the opportunity to welcome you back in the near future. SO/ Sincerely, Mazen Abilmona Hotel Manager

Lovely return visit

Customer review rating 4.4/5

Sparky Solo - 16/03/2020 Confirmed reviews ALL

Second stay in SO/Sofitel Singapore, and just a lovely as I remembered it. Well located in the CBD, with a quirky charm of a small hotel. The welcome angels made sure I was settled in and had everything I needed. The rooftop pool and bar was so chill. Sad that the signature scent hand lotion seems to be phased out. That was such a unique and thoughtful element of the hotel design.

Dear Valued Guest, Greetings from SO/Sofitel Singapore! Thank you very much for sharing your compliments regarding your recent visit to SO/ Sofitel Singapore. It is always a pleasure to receive positive feedback from our valued guests. It is gratifying for the whole team to hear you’ve enjoyed the hotel’s overall atmosphere and exclusive touches of being boutique hotel. I am SO pleased to hear that you enjoyed your overall stay through our warm and welcoming Ambassadors, SO comfortable hotel rooms, and had a moment to relax in our tropical rooftop pool and bar, 1927. However, please accept my utmost apologies that there was an issue on the shortage of the hand lotion during your stay. Please rest assured that we will look into this issue to prevent future occurrence. Once again thank you for sharing your experience. We hope to welcome you back to SO/ Sofitel Singapore soon. SO/ Kind Regards, Mazen Abilmona Hotel Manager

Great stay

Customer review rating 4.4/5

Poundedhat Business - 15/03/2020 Confirmed reviews ALL

Very enjoyable

Dear Valued Guest, We are thrilled to read your feedback! Thank you SO/ much for acknowledging the quality of our services and heartiness of our SO/ Ambassadors. It was such a great pleasure for us to have the opportunity to welcome you and serve you with the heart-filled service from our SO/ Team, in which we are certain it made your stay memorable. We trust you had a pleasant journey back home and if your experience at “SO” is still a fantastic memory, not yet to forget, please spread the words on TripAdvisor.com. We look forward to welcoming you again at SO/ Sofitel Singapore in the near future. SO/ Kind Regards, Mazen Abilmona Hotel Manager

Wondergul staycation

Customer review rating 4.4/5

T. W. Couples - 15/03/2020 Confirmed reviews ALL

Wonderful 1 day staycation at this boutique. Staffs and factilies are great. Everything is great except unfortunately for the inadequate kitchen extraction system of their ground floor restaurant Xperience. The kitchen odor permeates thru' the ground floor and 2nd floor.

Dear Valued Guest, Greetings from SO/ Sofitel Singapore! I would like to thank you for the favorable review you have shared on our TrustYou portal about your recent stay at SO/ Sofitel Singapore. It is gratifying for the whole team to hear you’ve enjoyed the hotel’s overall atmosphere and exclusive touches of being boutique hotel. SO/ Sofitel Singapore is all about unique design, outstanding services, in-room technologies, gastronomic delights and exclusive boutique experiences! Thank you for expressing your concerns on our kitchen extraction system. I sincerely apologize for the service shortfalls experienced during your stay. At SO/ Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to rectify the issues raised to prevent future occurrence. We appreciate you sharing your concerns, and we do hope that you will give us the opportunity to better serve you in the near future. SO/ Sincerely, Mazen Abilmona Hotel Manager
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