Hotel Mercure Les Arcs 1800 & Spa 4 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 1.042 recensioni

I plus dell'hotel

  • Hotel completamente ristrutturato! Certificazione ALLSAFE.

  • Spa Nuxe, massaggi e trattamenti, sauna, bagno turco, piscina coperta e idromassaggio

  • Ampie camere da 2 a 6 persone

  • Situato nel cuore del comprensorio sciistico Paradiski con negozio per il noleggio in loco

  • Grandissima terrazza con vista panoramica.

Le nostre sistemazioni

80 camere completamente rinnovate nel 2019. Tutte le camere sono dotate di balcone e vista panoramica sulla valle o sul resort. Con una superficie di 34 m² sono ideali per famiglie di 2 adulti e 2 bambini o 4 adulti. Le camere vantano letti a castello separati dalla camera da letto principale. Bagno con doccia o vasca, asciugacapelli e macchina da caffè Nespresso. TV a schermo piatto e WIFI gratuito. Per maggiore comfort scegliete le suite con zona soggiorno.

Posizione dell'hotel

Hotel Mercure Les Arcs 1800 & Spa

Village de Charmettoger, ARCS 1800
73700 Bourg-Saint-Maurice

Coordinate GPS:45.567821, 6.775929

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Benessere
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni
Vicino alla proprietà
  • Parcheggio


Il ristorante "Le Jardin Alpin" è aperto su prenotazione anche ai clienti non residenti con piatti à la carte stagionali, buffet a tema e specialità della Savoia. Godetevi la terrazza e la vista panoramica tutto l'anno.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  1.042 recensioni

Giudizio TripAdvisor  4.5/5  184 recensioni

Certificato d'eccellenza 2022

Pleasant experience

Punteggio Tripadvisor 4.0/5

Sn0wman Recensione certificata TripAdvisor

We stayed here as part of a family ski holiday and received a pleasant welcome upon arrival. The hotel and room were clean, tidy and comfortable. The hotel incorporates convenient access to ski hire & lockers, and is located a short walk to the nearest lift. Good beds and sound insulation lent themselves to getting a good night’s sleep, our only criticism of the room was not having a wash basin in the separate toilet room. We stayed half-board and were pleased with the range & quality of buffet breakfast & evening dinner – particularly the delicious deserts. During the check-in we were given complimentary glass water bottles, for use with water dispensers on two of the floors – and told this was part of the hotel’s efforts to improve sustainability. This felt like greenwashing to us because sustainability was clearly not high on the hotel’s priority list – each bottle had a neoprene cover and it would be more sustainable if they were collected back at the end of the stay for reuse. The rooms also included complimentary slippers that probably wouldn’t last long – an unnecessary waste of resources. Overall, the hotel provided a pleasant stay of would happily recommend.

Hello, Thank you for your comment following your stay at the Mercure Arc 1800 & SPA. We are delighted to see that you had a pleasant stay with us. We are setting up little by little actions for the ecology, especially internal actions which are not necessarily visible by our customers like for example a compost or the use of Too Good To Go to reduce food waste. We hope to be able to welcome you back among us. Best regards Chloé - Reception & Services Manager

A good but unfortunately a short stay

Punteggio Tripadvisor 5.0/5

kaisuli71 Affari - Recensione certificata TripAdvisor

I only had a short business trip and didn´t have time to go to spa or use other services but what I experienced was really good. The staff in reception were very helpful as well as the staff in the bar and in dinner. Beautiful hotel overall. The room was spacy with a good bed and shower. I definitely could return here for an own holiday but in summer. I prefer hiking to skiing.

Thank you very much for this beautiful comment. We would be delighted to welcome you back during the summer months, where the mountains offer a very different but equally breathtaking view. Sincerly Chloé - Réception & Services Manger

Excellent facilities, service and quality of food

Punteggio Tripadvisor 5.0/5

620mann Recensione certificata TripAdvisor

My husband and I stayed for four nights with our teenage daughters just before Christmas. We live in France and are used to good quality food, I had read a review that the evening meals were not great, however our experience was that the food was truly excellent. All prepared onsite with fresh produce, lots of grilled vegetables and a huge selection of breads and cakes in the morning. We had a very relaxing stay thanks to the wonderful facilities, be it ski lockers, spa and pool, bedroom, restaurant or lounge area. Thank you.

Hello, Thank you very much for this great comment. We are very happy that you liked our different buffets. We try to vary the menu so that as many people as possible enjoy it. We hope to see you soon at the Mercure Arc 1800 & SPA. Sincerly, Chloé - Reception & Services Manager

Terrible "Service"

Punteggio Tripadvisor 1.0/5

DX2010 In famiglia - Recensione certificata TripAdvisor

This hotel is unable to help travelers with basic requests. It is decidedly NOT a four-star hotel, even though it charges over $800 euros a night. I interacted a completely incompetent Bzioui Yassine, who was unable to give a straight answer about childcare options, babysitting or day care centers. Bzioui did not know if any these were available, and also refused to contact any options for me to determine if they were. It is fine to react in such an anti-customer way if you're a two-star motel, which is exactly where Bzioui works. And, of course, it didn't help that Bzioui constantly addressed me incorrectly. Generally, customers prefer it when you call them by the correct name. Complete failure. If you're paying less than 200 euros for this place and have NO service expectations, it could be good value.

Struttura meravigliosa

Giudizio clienti 5.0/5

Antonio P. Famiglie - Avvisi confermati di ALL

Struttura molto bella, comoda, divertente con una colazione fantastica

Signor P., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso HOTEL MERCURE LES ARCS 1800&SPA. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 198 recensioni 8.5/10 Posizione
  • 447 recensioni 8.2/10 Camera
  • 620 recensioni 8.5/10 Servizio
  • 333 recensioni 6.4/10 Cibo
  • 177 recensioni 9.5/10 Area benessere
  • 157 recensioni 9.5/10 Atmosfera
  • 152 recensioni 8.3/10 Colazione
  • 119 recensioni 6.4/10 Pulizia

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