HOTEL MERCURE LES ARCS 1800 & SPA 4 stelle

Giudizio clienti (Valutazione ALL) 4.5/5 897 recensioni

Village de Charmettoger, ARCS 1800, 73700 Bourg-Saint-Maurice, Francia

I plus dell'hotel

  • Hotel completamente ristrutturato! Certificazione ALLSAFE.

  • Spa Nuxe, massaggi e trattamenti, sauna, bagno turco, piscina coperta e idromassaggio

  • Ampie camere da 2 a 6 persone

  • Situato nel cuore del comprensorio sciistico Paradiski con negozio per il noleggio in loco

  • Grandissima terrazza con vista panoramica.

Posizione dell'hotel

HOTEL MERCURE LES ARCS 1800 & SPA

Village de Charmettoger, ARCS 1800
73700 Bourg-Saint-Maurice
Francia

Coordinate GPS:45.567821, 6.775929

Telefono +33 4 79 07 65 00

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Benessere
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni
Vicino alla proprietà
  • Parcheggio

LE JARDIN ALPIN

Il ristorante "Le Jardin Alpin" è aperto su prenotazione anche ai clienti non residenti con piatti à la carte stagionali, buffet a tema e specialità della Savoia. Godetevi la terrazza e la vista panoramica tutto l'anno.

Le nostre sistemazioni

80 camere completamente rinnovate nel 2019. Tutte le camere sono dotate di balcone e vista panoramica sulla valle o sul resort. Con una superficie di 34 m² sono ideali per famiglie di 2 adulti e 2 bambini o 4 adulti. Le camere vantano letti a castello separati dalla camera da letto principale. Bagno con doccia o vasca, asciugacapelli e macchina da caffè Nespresso. TV a schermo piatto e WIFI gratuito. Per maggiore comfort scegliete le suite con zona soggiorno.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.5/5  897 recensioni

Giudizio TripAdvisor  4.5/5  175 recensioni

Excellent facilities, service and quality of food

Punteggio Tripadvisor 5.0/5

620mann Recensione certificata TripAdvisor

My husband and I stayed for four nights with our teenage daughters just before Christmas. We live in France and are used to good quality food, I had read a review that the evening meals were not great, however our experience was that the food was truly excellent. All prepared onsite with fresh produce, lots of grilled vegetables and a huge selection of breads and cakes in the morning. We had a very relaxing stay thanks to the wonderful facilities, be it ski lockers, spa and pool, bedroom, restaurant or lounge area. Thank you.

Hello, Thank you very much for this great comment. We are very happy that you liked our different buffets. We try to vary the menu so that as many people as possible enjoy it. We hope to see you soon at the Mercure Arc 1800 & SPA. Sincerly, Chloé - Reception & Services Manager

Terrible "Service"

Punteggio Tripadvisor 1.0/5

DX2010 In famiglia - Recensione certificata TripAdvisor

This hotel is unable to help travelers with basic requests. It is decidedly NOT a four-star hotel, even though it charges over $800 euros a night. I interacted a completely incompetent Bzioui Yassine, who was unable to give a straight answer about childcare options, babysitting or day care centers. Bzioui did not know if any these were available, and also refused to contact any options for me to determine if they were. It is fine to react in such an anti-customer way if you're a two-star motel, which is exactly where Bzioui works. And, of course, it didn't help that Bzioui constantly addressed me incorrectly. Generally, customers prefer it when you call them by the correct name. Complete failure. If you're paying less than 200 euros for this place and have NO service expectations, it could be good value.

Struttura meravigliosa

Giudizio clienti 5.0/5

Antonio P. Famiglie - Avvisi confermati di ALL

Struttura molto bella, comoda, divertente con una colazione fantastica

Signor P., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso HOTEL MERCURE LES ARCS 1800&SPA. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti.

Fantastic - we will return

Punteggio Tripadvisor 5.0/5

francesca2017 In famiglia - Recensione certificata TripAdvisor

This hotel is fantastic. Our first visit to Les Arcs (usually ski elsewhere) and we will return due to this hotel. It has beautiful views and spotlessly clean rooms / dining room and the pool / spa area is stunning. The staff are lovely. We actually extended our stay by a couple of days rather than leave yesterday. There’s not one negative aspect to this hotel.

Dear Francesca, We very much appreciate your comments regarding your stay at the Mercure les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards,

Two excellent nights

Punteggio Tripadvisor 5.0/5

robinpilot In famiglia - Recensione certificata TripAdvisor

We needed a hotel prior to our stay in Arc 2000, and returned to the Mercure. They phoned us when we were driving at 6pm to check our arrival time, sorted a garage space, and the family room was excellent. At dinner we were served by a very polite Romanian waiter who has spent 7 years in Leicester so his English was perfect with a Midlands accent. The food was an improvement on our last visit - restaurant standard, so overall very happy

Thank you for this positive comment, I am delighted to read that your stay went well. Looking forward to welcoming you soon at the Mercure les Arc 1800! Best regards !

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 169 recensioni 8.4/10 Posizione
  • 388 recensioni 8.3/10 Camera
  • 543 recensioni 8.9/10 Servizio
  • 282 recensioni 6.4/10 Cibo
  • 201 recensioni 8.5/10 Comfort
  • 153 recensioni 9.3/10 Area benessere
  • 142 recensioni 9.6/10 Atmosfera
  • 130 recensioni 8.5/10 Colazione

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