Mercure Les Arcs 1800 Hotel 4 stars

Name: Mercure Les Arcs 1800 Hotel
Address: Bourg-Saint-Maurice, 73700, FRANCE
Telephone: (+33)4/79076500
Rating: 4.4

Customer review rating 4.4/5 269 reviews

ALLSAFE approved hotel

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Mercure Les Arcs 1800 Hotel

Hotel for travellers looking for local and authentic experiences

In Haute Tarentaise, in the most beautiful mountains of the Alps, we are here to welcome you. Open your eyes. Inhale. Feel. Move. In the heart of majestic nature, let go. Be curious. Be yourself.

Vincent GOASDUFF, Hotel Manager

Renovated in Dec. 2019, Mercure Les Arcs 1800 offers large rooms w/ mountain views & can accommodate up to 4 people. Modern & warm, our Hotel Les Arcs 1800 ensures your well-being w/ its indoor swimming pool, fitness, spa w/ sauna & steam room, terrace & solarium. 5 meeting rooms are available for your seminars. In the evening, warm up by our restaurant's fireplace while enjoying Savoyard specialties!

Located in the heart of Paradiski & near the 465 yd of slopes, our Hotel Les Arcs 1800 delights skiers. All you need is in our ski shop, & we're reachable thanks to our location 547 yd from the center of the resort. By funicular & bus from Bourg-Saint-Maurice station, our property is also appreciated in summer, when slopes turn into hiking trails & mountain biking. Come stay w/ us in any season!

Mercure Hotel right in the Savoie Olympique is ideal for sporting activities, wellness and relaxation. Skiers can ski down the more than 425 km of slopes of the Paradiski mountain station.

Hotel extras

Hotel fully renovated in 2019!
Spa, massages & treatments, sauna, hammam, indoor pool and whirlpool
Outdoor heated pool in summer and sauna
Located in the heart of the PARADISKI ski area with on-site rental store
Dir. acc. fr Bourg St Maurice station by funicular & shuttle. Priv. parking

Services in the hotel and nearby

Check-in from 17h00

Check out up to 10h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)
- Public outdoor parking (Paying)
- Public indoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
Babysitting on requestPaying
100% non-smoking hotel
LYON ST EXUPERYPaying
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Arrival from 10:00 (Paying)Need to have your room available from 10:00 on the day of your arrival? Book now this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5PM (Paying)Want to keep your room until 5pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Electric car recharging units
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine

Indoor heated pool
Fitness centre
Well-being
- Hammam
- Jacuzzi
- Massage (Paying)
- Sauna
- Solarium
Babysitting on requestPaying
Other sports activitiesPaying
- Bicycles rental (Paying)(Nearby)
- Billiards/Snooker (Paying)
Ski hire facilitiesPaying

BreakfastPaying
1 restaurant(s)
1 bar(s)

8 meeting room(s)
Copy/print service available

Hotel location

Mercure Les Arcs 1800 Hotel

Village de Charmettoger
ARCS 1800
73700
bourg-saint-maurice
france

Tel: +33479076500

Fax: (+33)4/79076408

Contact email :

Check-in from 17h00

Check out up to 10h00

BUS INTER-STATION : ARCS 1800 CHARMETTOGER

By plane
LYON ST EXUPERY At 180km / 111 miles - Shuttle paying
By train
BOURG SAINT MAURICE At 16km / 9 miles
By train
BOURG SAINT MAURICE At 16km / 9 miles

GPS :45.567821, 6.775929

Our accommodations

80 rooms completely renovated in 2019. All rooms have a balcony and panoramic view of the valley or the resort. Suitable for families of 2 adults and 2 children or 4 adults with a surface area of 34 m². Rooms have bunk beds separated from the main bedroom. Bathroom with shower or tub, hairdryer and Nespresso machine. Free WiFi and flat-screen TV. Opt for extra comfort and stay at our suites with a sitting area.

Standard Room with balcony

Accessible room

Max. number of persons: 4
Area: From 34 m² / 366 sq ft
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk
Bathroom products

Superior room with view of the valley from balcony

Max. number of persons: 4
Area: From 34 m² / 366 sq ft
Views: Mountain view *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Business Desk
Bathroom products

Rooms

Our restaurants and bars

LE JARDIN ALPIN

Type of cuisine: French

The "Le Jardin Alpin" restaurant is open to outside customers by reservation for seasonal à la carte dishes, themed buffets and Savoyard specialties. Enjoy the terrace and panoramic views year-round.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 21:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LES ALLOBROGES

The bar is the perfect place to relax with its beautiful central fireplace and welcoming atmosphere. There is an exceptional panoramic view from its solarium, and you can enjoy live music with your pre-dinner drinks and throughout the evening.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 8
Maximum size: 145 m²
Maximum capacity: 200 people
Maximum banquet capacity: 60 people

Find out more

Good stay

B. Solo - 18/07/2020 Confirmed reviews ALL

Excellent

Very good stay & excellent service

Jesca G. Families - 03/03/2020 Confirmed reviews ALL

The place was so nice and clean, the staff are very nice. And the food as well so delicious.

Dear Jesica G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Skiing holiday 2020

dnewport 03/03/2020 TripAdvisor review

Good family room. Nice large bed. Good bathroom with a walk-in shower. Nice pool and sauna area. The only thing they should improve is the layout of the buffet dinner. Doing it along a wall made it a bit crowded and awkward at times. The staff were very helpful and pleasant. They offered a ski bus to the kids ski school. That was really helpful. At not extra cost !

Dear Dnewport We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very friendly staff

Martin Families - 02/03/2020 Confirmed reviews ALL

nice hotel food was good although food services in evening were busy mainly since it was peak holiday season. Got slightly fed up of being asked for room number numerous times at same meal this was only minor frustration. I was asked if I wanted to see wine list but this tended to be when I had nearly finished meal suspect this was because I was lone diner. Bit of confusion over bill at end but when I pointed out mistake this was corrected without problem. Hotel arranged taxi for departure this was cheaper than going direct myself and on time and good car. Overall very happy and would consider retuning for another holiday

Dear martin e., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not very efficient, bad food but friendly staff and a nice room

Catherine Families - 01/03/2020 Confirmed reviews ALL

Nice room, friendly staff but the food was horrible. It seemed that the staff was still figuring out how they should 'do things'. It all seemed very inefficient. The buffet looked a bit messy. The 'salad bar' was exactly the same for 5 days in a row and didn't look very appealing (lots of mayonaise, no fresh salads), as well as the dessert buffet; where they cut pieces in 2 or 3 which isn't very appealing. The hotel wants to be kids friendly, but the pool table / foot ball table was 1€ per game. And after day 2, they didn't allow kids to play on their own so they asked the parents to 'supervise' their play...

Great all round !

Mr M. Friends - 23/02/2020 Confirmed reviews ALL

Stopped at the hotel for 4 nights and had a brilliant time ! Staff , rooms, location, food, bar all brilliant and I shall be looking to come back for sure. Well done to the management who have a little cracking hotel .

Dear Craig m., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin LEMOINE Directeur Général

Good location

Adam Families - 16/02/2020 Confirmed reviews ALL

Enjoyed ability to ski in and out

Dear Adam P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin LEMOINE Directeur Général

Good sized rooms, helpful staff

Kenny Couples - 15/02/2020 Confirmed reviews ALL

We enjoyed our stay at the Mercure LEs Arcs 1800 - a good base for skiing

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benjamin LEMOINE Directeur Général

Poor Food, Poor Service, Poor Standards

Fox Couples - 12/02/2020 Confirmed reviews ALL

Food isn't good enough. Being locked out at 00.30 for 10 mins with no one on reception, isn't good enough. The lack of apology, not good enough. The spa having the jacuzzi off for 3 days, not good enough.

Just like the photos - great value

Michael W. Families - 02/02/2020 Confirmed reviews ALL

Comfortable. Relaxing. Great value. Good service. Excellent facilities

Dear Michael W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin LEMOINE Directeur

Easy lift access, easy ski in, ski service in-house, good food, good facilities.

Skiersl1 Solo - 26/01/2020 Confirmed reviews ALL

Amazing stay, best value for money, good service, pleasant rooms, and all the things written above.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Benjamin LEMOINE Directeur

Excellent service in a beautiful location and modern amentities.

Michael M. Families - 11/01/2020 Confirmed reviews ALL

We had a great time at Mercure 1800. The staff were incredibly helpful, the food was delicious, and the amentities were exceptional.

Dear Michael M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Excellent, would definately go again.

Liam W. Families - 10/01/2020 Confirmed reviews ALL

Our stay at the Mercure 1800 hotel was exceptional. With the hotel recently opening there was a little bit of what we thought was, unsurety and finding there feet but all staff were helpful and very friendly. Clean, tidy, comfortable, food was great, great location, would definitely go back!

Dear Liam W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Mrs c S.

Claire S. Families - 10/01/2020 Confirmed reviews ALL

Good but some improvement needed. Breakfast not much fruit/ tomatoes / healthy stuff Only 3 of 4 ski passes arrived after ordering. Dinner - very little child choice Choice of salad small No English breakfast tea on several days Bedrooms not replenished of coffee/milk Staff rude in restaurant - very rushed Reception/ bar good customer service

Dear Claire S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. We are sorry that the service and delivery have not lived up to your expectations, and we ask you to accept our sincerest apologies. The Mercures are eager to offer you the best quality of service for your stays; Therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented in order to improve the quality of the services mentioned. Again, we thank you for your comments and hope to regain your confidence during a next stay. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Good value experience

Manj Families - 09/01/2020 Confirmed reviews ALL

Great spa and swimming facilities. Good rooms Nice little bar and entertainment Improvements: 1) More cocktail/drink options at the bar 2) Improvement needed for evening meals and breakfast. More vegetarian and allergy options were needed.

Dear Manjit B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. On the other hand, we are sorry that the service and delivery have not lived up to your expectations about our restaurant, and we ask you to accept our sincerest apologies. Be assured that the necessary measures will be implemented in order to improve the quality of the services mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

A perfect winter holiday!

Anonymous Families - 06/01/2020 Confirmed reviews ALL

I had stayed many other Accor Hotels (Pullman, Novotel, Mercure, Ibis etc.). This hotel was, by far, the best ever of all. The team was very friendly and thoughtful for every detail. It was a very pleasant stay for our family.

Dear Cagri I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Just perfect

Anna S. Families - 02/01/2020 Confirmed reviews ALL

It is a wonderful hotel right on the slopes. Tje food is great,the service is perfect,spa zone is wonderful. We enjoyed our stay there!!!

Dear Anna S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Our most recent 20 reviews

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Hotel extras