Mercure Les Arcs 1800 Hotel 4 stars

Customer review rating 4.5/5 103 reviews
Mercure Les Arcs 1800 Hotel
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Hotel completely renovated during the summer 2019!

  • Spa, sauna, hammam, indoor pool, jacuzzi in December 2019!

  • Outdoor heated pool in summer and sauna

  • Quick access to the PARADISKI ski slopes and on-site rental shop

  • Direct access from Bourg-Saint-Maurice train station via funicular railway and shuttle

Services in the hotel and nearby

Check-in from 17h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • LYON ST EXUPERYPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Other sports activities
  • Ski hire facilities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 8 meeting room(s)
  • Copy/print service available
Information message

In winter, the toll to access the Les Arcs resort is included in the price of the hotel's covered car park.

Hotel location

Mercure Les Arcs 1800 Hotel

Village de Charmettoger
ARCS 1800
73700
bourg-saint-maurice
france

Tel: +33479076500

Fax: (+33)4/79076408

Contact email

Check-in from 17h00

Check out up to 12h00

  • BUS INTER-STATION :   ARCS 1800 CHARMETTOGER

  • By plane

    LYON ST EXUPERY At 180km / 111 miles - Shuttle paying

  • By train

    BOURG SAINT MAURICE At 16km / 9 miles

  • By train

    BOURG SAINT MAURICE At 16km / 9 miles

GPS :45.567821, 6.775929

Our accommodations

80 rooms completely renovated in 2019. All rooms have a balcony and panoramic view of the valley or the resort. Suitable for families of 2 adults and 2 children or 4 adults with a surface area of 34 m². Rooms have bunk beds separated from the main bedroom. Bathroom with shower or tub, hairdryer and Nespresso machine. Free WiFi and flat-screen TV. Opt for extra comfort and stay at our suites with a sitting area.

Accessible room

Standard room with view of station from balcony

  • Max. number of persons: 4
  • Area: From 34
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Superior room with view of the valley from balcony

  • Max. number of persons: 4
  • Area: From 34
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Privilege Suite with balcony

  • Max. number of persons: 4
  • Area: From 45
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Family suite with balcony

  • Max. number of persons: 6
  • Area: From 55
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Our restaurants and bars

LE JARDIN ALPIN

Type of cuisine: French

The "Le Jardin Alpin" restaurant is open to external customers upon reservation. The restaurant offers themed buffets and Savoyard specialties (by reservation only). On sunny days, you can enjoy the panoramic view from the terrace

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LES ALLOBROGES

Photo non contractuelle / Strictly non binding

The bar is the perfect place to relax with its beautiful central fireplace and welcoming atmosphere. There is an exceptional panoramic view from its solarium, and you can enjoy live music with your pre-dinner drinks and throughout the evening.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 145

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Les Arcs 1800 Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

103 reviews

Good location

Customer review rating 4.5/5

Adam Families - 16/02/2020 Confirmed reviews ALL

Enjoyed ability to ski in and out

Good sized rooms, helpful staff

Customer review rating 4.5/5

Kenny Couples - 15/02/2020 Confirmed reviews ALL

We enjoyed our stay at the Mercure LEs Arcs 1800 - a good base for skiing

Poor Food, Poor Service, Poor Standards

Customer review rating 4.5/5

Fox Couples - 12/02/2020 Confirmed reviews ALL

Food isn't good enough. Being locked out at 00.30 for 10 mins with no one on reception, isn't good enough. The lack of apology, not good enough. The spa having the jacuzzi off for 3 days, not good enough.

Just like the photos - great value

Customer review rating 4.5/5

Michael W. Families - 02/02/2020 Confirmed reviews ALL

Comfortable. Relaxing. Great value. Good service. Excellent facilities

Easy lift access, easy ski in, ski service in-house, good food, good facilities.

Customer review rating 4.5/5

Skiersl1 Solo - 26/01/2020 Confirmed reviews ALL

Amazing stay, best value for money, good service, pleasant rooms, and all the things written above.

Excellent service in a beautiful location and modern amentities.

Customer review rating 4.5/5

Michael M. Families - 11/01/2020 Confirmed reviews ALL

We had a great time at Mercure 1800. The staff were incredibly helpful, the food was delicious, and the amentities were exceptional.

Dear Michael M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Excellent, would definately go again.

Customer review rating 4.5/5

Liam W. Families - 10/01/2020 Confirmed reviews ALL

Our stay at the Mercure 1800 hotel was exceptional. With the hotel recently opening there was a little bit of what we thought was, unsurety and finding there feet but all staff were helpful and very friendly. Clean, tidy, comfortable, food was great, great location, would definitely go back!

Dear Liam W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Mrs c S.

Customer review rating 4.5/5

Claire S. Families - 10/01/2020 Confirmed reviews ALL

Good but some improvement needed. Breakfast not much fruit/ tomatoes / healthy stuff Only 3 of 4 ski passes arrived after ordering. Dinner - very little child choice Choice of salad small No English breakfast tea on several days Bedrooms not replenished of coffee/milk Staff rude in restaurant - very rushed Reception/ bar good customer service

Dear Claire S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. We are sorry that the service and delivery have not lived up to your expectations, and we ask you to accept our sincerest apologies. The Mercures are eager to offer you the best quality of service for your stays; Therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented in order to improve the quality of the services mentioned. Again, we thank you for your comments and hope to regain your confidence during a next stay. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Good value experience

Customer review rating 4.5/5

Manj Families - 09/01/2020 Confirmed reviews ALL

Great spa and swimming facilities. Good rooms Nice little bar and entertainment Improvements: 1) More cocktail/drink options at the bar 2) Improvement needed for evening meals and breakfast. More vegetarian and allergy options were needed.

Dear Manjit B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. On the other hand, we are sorry that the service and delivery have not lived up to your expectations about our restaurant, and we ask you to accept our sincerest apologies. Be assured that the necessary measures will be implemented in order to improve the quality of the services mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

A perfect winter holiday!

Customer review rating 4.5/5

Anonymous Families - 06/01/2020 Confirmed reviews ALL

I had stayed many other Accor Hotels (Pullman, Novotel, Mercure, Ibis etc.). This hotel was, by far, the best ever of all. The team was very friendly and thoughtful for every detail. It was a very pleasant stay for our family.

Dear Cagri I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****

Just perfect

Customer review rating 4.5/5

Anna S. Families - 02/01/2020 Confirmed reviews ALL

It is a wonderful hotel right on the slopes. Tje food is great,the service is perfect,spa zone is wonderful. We enjoyed our stay there!!!

Dear Anna S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Les Arcs 1800. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anaïs BUTEL Room Division Manager Hôtel Mercure Arc 1800****
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