Mercure Les Arcs 1800 Hotel 4 stars

nice hotel food was good although food services in evening were busy mainly since it was peak holiday season. Got slightly fed up of being asked for room number numerous times at same meal this was only minor frustration. I was asked if I wanted to see wine list but this tended to be when I had nearly finished meal suspect this was because I was lone diner. Bit of confusion over bill at end but when I pointed out mistake this was corrected without problem. Hotel arranged taxi for departure this was cheaper than going direct myself and on time and good car. Overall very happy and would consider retuning for another holiday

Nice room, friendly staff but the food was horrible. It seemed that the staff was still figuring out how they should 'do things'. It all seemed very inefficient. The buffet looked a bit messy. The 'salad bar' was exactly the same for 5 days in a row and didn't look very appealing (lots of mayonaise, no fresh salads), as well as the dessert buffet; where they cut pieces in 2 or 3 which isn't very appealing. The hotel wants to be kids friendly, but the pool table / foot ball table was 1€ per game. And after day 2, they didn't allow kids to play on their own so they asked the parents to 'supervise' their play...

Stopped at the hotel for 4 nights and had a brilliant time ! Staff , rooms, location, food, bar all brilliant and I shall be looking to come back for sure. Well done to the management who have a little cracking hotel .

Enjoyed ability to ski in and out

We enjoyed our stay at the Mercure LEs Arcs 1800 - a good base for skiing

Food isn't good enough. Being locked out at 00.30 for 10 mins with no one on reception, isn't good enough. The lack of apology, not good enough. The spa having the jacuzzi off for 3 days, not good enough.

Comfortable. Relaxing. Great value. Good service. Excellent facilities

Amazing stay, best value for money, good service, pleasant rooms, and all the things written above.

We had a great time at Mercure 1800. The staff were incredibly helpful, the food was delicious, and the amentities were exceptional.

Our stay at the Mercure 1800 hotel was exceptional. With the hotel recently opening there was a little bit of what we thought was, unsurety and finding there feet but all staff were helpful and very friendly. Clean, tidy, comfortable, food was great, great location, would definitely go back!

Good but some improvement needed. Breakfast not much fruit/ tomatoes / healthy stuff Only 3 of 4 ski passes arrived after ordering. Dinner - very little child choice Choice of salad small No English breakfast tea on several days Bedrooms not replenished of coffee/milk Staff rude in restaurant - very rushed Reception/ bar good customer service

Great spa and swimming facilities. Good rooms Nice little bar and entertainment Improvements: 1) More cocktail/drink options at the bar 2) Improvement needed for evening meals and breakfast. More vegetarian and allergy options were needed.

I had stayed many other Accor Hotels (Pullman, Novotel, Mercure, Ibis etc.). This hotel was, by far, the best ever of all. The team was very friendly and thoughtful for every detail. It was a very pleasant stay for our family.

It is a wonderful hotel right on the slopes. Tje food is great,the service is perfect,spa zone is wonderful. We enjoyed our stay there!!!