Hotel Mercure Les Arcs 1800 & Spa 4 Sterne

I booked 6 nights in a valley view room with balcony for a family ski trip. Fast check-in as there was nobody in line. Received a top floor corner room with spectacular 270°views of the valley and surrounding mountains. Renovated room and bathroom (only shower, I missed the bath tub!). Nice wellness center with pool, sauna, hammam and inside jacuzzi. Unfortunately, I was looking forward to use the outside jacuzzi, but it was broken all week. Buffet breakfast with many choices. The evening buffets were nice with almost everyday different themed offerings, but at 40€ without drinks, relatively expensive. The chef's buffet was clearly the best! Friendly and helpful young staff. Easy check-out, correct bill. I did not use the garage as it was too expensive at 30€/night, considering the 5* hotel rate you pay for this 4* hotel. You also need to pay 79€/week to enter the village with free outside parking, which we were lucky to find in front of the hotel. There is an inside parking 50m below the hotel which costs 99€/week. If you book online in advance (minimum 2 days before arrival), you receive a QR code to enter the village. There is a chair lift, Charmettoger, about 100m walk from the hotel which gives you access to all lifts of the station. Very convenient.

We stayed here as part of a family ski holiday and received a pleasant welcome upon arrival. The hotel and room were clean, tidy and comfortable. The hotel incorporates convenient access to ski hire & lockers, and is located a short walk to the nearest lift. Good beds and sound insulation lent themselves to getting a good night’s sleep, our only criticism of the room was not having a wash basin in the separate toilet room. We stayed half-board and were pleased with the range & quality of buffet breakfast & evening dinner – particularly the delicious deserts. During the check-in we were given complimentary glass water bottles, for use with water dispensers on two of the floors – and told this was part of the hotel’s efforts to improve sustainability. This felt like greenwashing to us because sustainability was clearly not high on the hotel’s priority list – each bottle had a neoprene cover and it would be more sustainable if they were collected back at the end of the stay for reuse. The rooms also included complimentary slippers that probably wouldn’t last long – an unnecessary waste of resources. Overall, the hotel provided a pleasant stay of would happily recommend.

Wir waren nach 2021 bereits zum 2. Mal im Mercure Arc 1800 und zum 2. Mal absolut zufrieden. Vielen Dank an das gesamte Team!!!

I only had a short business trip and didn´t have time to go to spa or use other services but what I experienced was really good. The staff in reception were very helpful as well as the staff in the bar and in dinner. Beautiful hotel overall. The room was spacy with a good bed and shower. I definitely could return here for an own holiday but in summer. I prefer hiking to skiing.

My husband and I stayed for four nights with our teenage daughters just before Christmas. We live in France and are used to good quality food, I had read a review that the evening meals were not great, however our experience was that the food was truly excellent. All prepared onsite with fresh produce, lots of grilled vegetables and a huge selection of breads and cakes in the morning. We had a very relaxing stay thanks to the wonderful facilities, be it ski lockers, spa and pool, bedroom, restaurant or lounge area. Thank you.