ibis Tokyo Shinjuku Hotel 3 stars

TripAdvisor rating 4.0/5 1,591 reviews
ibis Tokyo Shinjuku
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Room 1

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Hotel extras

Ibis Tokyo Shinjuku has completed the renovation that includes rooms, the restaurant and bar to make an even more comfortable, warm and inviting atmosphere. Stay in the heart of Shinjuku's most vibrant shopping and entertainment district.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Air conditioned
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundromat
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Tokyo Shinjuku

7-10-5 Nishi-Shinjuku,
Shinjuku-ku,
160-0023
tokyo
japan

Tel: +81333611111

Fax: (+81)3/33694216

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    HANEDA AIRPORT At 17.61km / 10.94 miles

  • By plane

    NARITA AIRPORT At 74km / 45.99 miles

  • By train

    SHINJUKU At 0km / 0 miles

GPS :35.69392, 139.698306

Our accommodations

Standard Room with 1 Single Bed - Non Smoking

  • Max. number of persons: 1
  • Area: From 11
  • Wireless internet in your room
  • High speed internet

Standard Room with 1 Double Bed - Non Smoking

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet

Standard Room with Twin Beds - Non Smoking

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet

Standard Room with 3 Single Beds - Non Smoking

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet

Our restaurants and bars

CAFE RENDEZVOUS

Type of cuisine: Cafe

Enjoy variety of drinks and foods withni the atmosphere of a contemporary french café. Our café is equipped with free WIFI facility with all non-smoking seats.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE RENDEZVOUS

Photo non contractuelle / Strictly non binding

Newly refurbished bar, CAFE RENDEZVOUS, is a friendly place to relax and gather over a drink at any time of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Tokyo Shinjuku

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,642 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,591 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Small room but good nevertheless

TripAdvisor rating 4.0/5

screen1Solna_Sweden Solo travel - 07/12/2019 TripAdvisor review

I used this hotel for a stay overnight under my travel from Bangkok to London. The time to travel from Haneda to Shinjuku is to long to be comfortable. As a platinum I got three pieces of chocklade and a textile cloth as recognition. The breakfast is very varied. It is a good hotel to stay at. Sten.

Efficient stay

Customer review rating 4.2/5

Pierre Solo - 03/12/2019 Confirmed reviews ALL

Efficient check-in and friendly staff, both at reception and the bar area. Excellent location a few steps away from the Shinjuku station. Room and bathroom very small and inconvenient for luggage. Bathroom taps are confusing and hot/cold lever linked with both the sink and shower create risk of burning oneself with water.

Great location close to Shinjuku station

Customer review rating 4.2/5

Jan Solo - 03/12/2019 Confirmed reviews ALL

My stay was good and everything worked just fine. Room was cleaned daily. BBC tv channel had Japanese dubbing most of the time. Room was a little small at only 11 m2.

Good Stay

Customer review rating 4.2/5

Johannes A. Couples - 03/12/2019 Confirmed reviews ALL

Overall was good experience. Just some small glitch when we first check in still listed as Classic Member not Silver Member. Need to clarify

100 yen travel tax was levied while other hotels did not ask for

Customer review rating 4.2/5

W. J. Solo - 03/12/2019 Confirmed reviews ALL

100 yen travel tax was levied when I checked in, which I never heard of before, at the very beginning I thought that was for all hotels while other hotels did not ask for travel from me.

Enjoy the time staying at Ibis very much!

Customer review rating 4.2/5

Jan C. Couples - 02/12/2019 Confirmed reviews ALL

Good experience. Good food. Good front desk. Good service. Good choice to stay again next trip.

Not bad

Customer review rating 4.2/5

Anonymous Friends - 02/12/2019 Confirmed reviews ALL

Would be better to be cleaner.

Great service,room clean and tidy.

Customer review rating 4.2/5

Anonymous Couples - 02/12/2019 Confirmed reviews ALL

Service was very good, staff not that knowledgeable on transport unfortunately, so had to find our own way. Our room was very clean and tidy, staff always ready to assist where possible. A great stay.

Well located, good service

Customer review rating 4.2/5

Daniel Couples - 01/12/2019 Confirmed reviews ALL

Great check in by friendly staff, centrally located with generally good amenities. Some things detracted like mould in the bathroom and no means to cast your own media to the TV.

Can be better

Customer review rating 4.2/5

L. Y. W. Friends - 01/12/2019 Confirmed reviews ALL

The toilet has unpleasent drainage smell but fortunately the smell did not spread to the room. The front desk staff is friendly and helpful. The location of the hotel is very convenient for shopping and dinning.

Great in comfortable small room

Customer review rating 4.2/5

Sian H. Friends - 01/12/2019 Confirmed reviews ALL

I missed the free phone you had last time. My room had no view so I couldn’t see what the weather was like before getting dressed. However, the receptionist who arranged and guided us through how best to get to Haneda was amazing, only sorry I don’t have her name for you.

Very happy

Customer review rating 4.2/5

Claudia L. Couples - 01/12/2019 Confirmed reviews ALL

We only stayed one night however, the Beds and view were very nice. Although the overall experience was good, the one thing that was annoying was how we booked in advance for a double room but the got put into a twin room.

expensive

Customer review rating 4.2/5

Eric Couples - 01/12/2019 Confirmed reviews ALL

We checked in late in the evening and has to rush out to Fujisan early in the morning, so we spent less time in the hotel. It's nice that we have been upgraded to a three-person room and it is rather big for the two of us, even bigger than a twin room we booked in Mishima. The staff at the counter are nice.

Convenient location

Customer review rating 4.2/5

Chris Solo - 30/11/2019 Confirmed reviews ALL

The usual Japanese hospitality wasn’t displayed upon check in. However the check in staff weren’t Japanese. As usual the location serves me well and the rooms are always presented well.

Mostly Good Experience throughout my stay.

Customer review rating 4.2/5

S. Couples - 30/11/2019 Confirmed reviews ALL

My wife and I had enjoyed our 6 days' stay with the hotel. The staff were proficient in English, and hence were able to understand our requests. The room was spacious enough and was well-equipped with the essentials. Located just a short walk from Shinjuku station, we were surrounded by various shopping/dining options and we could easily stock up the daily necessities at the end of each day. Our only complaint was on the central air-con system. We were not able to get the temperature we wanted.

Good location

TripAdvisor rating 4.0/5

MargaretP1696 Solo travel - 29/11/2019 TripAdvisor review

Stayed in a single room which was very small but a lot is compacted into it. Its is clean and fairly recently renovated I think. Small windows which don't seem to open, but did not spend long in room anyway. Staff friendly and helpful and nice breakfast. It is located not far from Shinjuku station and near the nightlife etc and price ok compared to some in the area. This was my second stay.

Pretty good location close to Shinjuku station with an abundance of restaurants within walking distance

Customer review rating 4.2/5

Alexis Families - 28/11/2019 Confirmed reviews ALL

Check in was fast, easy and welcoming. Room was clean when we arrived and was kept clean during our stay.

The wifi connection is very weak. The ventilation is bad in the room.

Customer review rating 4.2/5

Kat Families - 27/11/2019 Confirmed reviews ALL

The wifi connection is very weak. The ventilation is bad in the room. The location is convenient, wide choices of food in breakfast time.

Wonderful in everyday. It was my first night in Japan, I loved the location and the service.

Customer review rating 4.2/5

Marie Friends - 26/11/2019 Confirmed reviews ALL

My first night was on 6 nov 2019 and I came back at the end of my trip. I found the room very comfortable, the service was efficient and graceful. The staff helped me find Wasabi KitKat, which was outside of their job description, and lovely. The breakfast offered a great variety of food, a progressive introduction to Japanese food. Having luggage shuttled went smoothly. I only have compliments to say, the staff was wonderful and language did not become a barrier. I'd recommend that hotel to friends and would gladly go there again. The location too was excellent, as the train station was so close (but we did not hear it). Many thanks.

Clean and efficiency

Customer review rating 4.2/5

Kc Business - 26/11/2019 Confirmed reviews ALL

As usual, the facility is not up to standard. Like the A/C which can only operate when I set the temperature below 20C. However, Toyko was getting cold last week when it started to rain. Heating from the A/C is unavailable. Only the cold function worked. Last year when I visit IBIS Shinjuku, I heard someone complained the room was too hot that she kept sweating the whole night. Room temperature control is always a problem in IBIS Shinjuku.

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