ホテル デ ラ シテ カルカソンヌ - M ギャラリー 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 1,366 件のレビュー

ホテル デ ラ シテ カルカソンヌ - M ギャラリー - Image 1
ホテル デ ラ シテ カルカソンヌ - M ギャラリー - Image 2
ホテル デ ラ シテ カルカソンヌ - M ギャラリー - Image 3
ホテル デ ラ シテ カルカソンヌ - M ギャラリー - Image 4

説明

ホテルのその他の情報

  • コンタル城に近く、中世の街の中心部にある歴史あるホテル

  • ミシュラン星を獲得したグルメレストランで、独創性のある料理を堪能

  • 城壁に囲まれた庭園のテラスを満喫

  • 屋外プールやスパ「Cellcosmet and Cinq Mondes」でリラックス

  • ALLSAFE認証取得済み

当ホテルの客室

ホテル所在地

ホテル デ ラ シテ カルカソンヌ - M ギャラリー

Place Auguste Pierre Pont
11000 カルカッソンヌ
フランス

GPS:43.205627, 2.362696

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  1,366 件のレビュー

トリップアドバイザーの評価  4.5/5  2,296 件のレビュー

2023エクセレンス認証

Disappointing

トリップアドバイザーの評価 2.0/5

sn000000py Couples - トリップアドバイザー認証口コミ

No, you can t be a spa hotel but not have spa facilities available. After a day of driving we had high hopes and we spent good money, only to be told that the spa is fully booked, we stayed one night and we called in the morning to book the spa (weird a spa hotel needs to have spa bookings) but there was no good will towards us, which one does not expect from a 5 star hotel. Other positive aspects were shadowed by this.

Beautiful fairy tale stay!!

トリップアドバイザーの評価 5.0/5

Kirsten R トリップアドバイザー認証口コミ

Beautiful hotel, perfect location and almost fairy tale atmosphere. Rooms are clean and large, beds comfortable and extra pillows available. Rooms are basically equipped, but have everything to suit basic needs. Our television worked intermittently and there was no alarm clock. Safe and fridge available with excellent towels, robes etc Restaurant is stunning!! 10 courses with the main menu…beautiful food. Extremely historic building with a few nighttime noises, but a fantastic stay! Highly recommended

Dear Madame, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet all your expectations, especially regarding the television. Allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience to every customer; that's why your feedback is very important to us. Please be assured that we are taking appropriate action to resolve the issue and prevent this from happening again. We hope you will give us the opportunity to serve you better in the near future. Sincerely, Sam Richez Director

好立地、快適なサービス

お客さまの声 5.0/5

Ilovesfo ファミリー - 確認済みレビュー すべて

城塞の中でとても良い雰囲気を楽しめた。滅多にない経験でした。

Dear YOKO O., We very much appreciate your comments regarding your stay at the Hôtel de la Cité Carcassonne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Richez Director

Magical Hotel, a Must-Stay in Carcassonne

トリップアドバイザーの評価 5.0/5

BillGibson1 トリップアドバイザー認証口コミ

First time in Carcassonne, this hotel was just amazing. We splurged on a room with a terrace, which was totally magical. This hotel is located inside the ancient fortified city, so you're staying basically inside a fortified castle. You can see from the pictures. We had a glass of wine on our terrace every night, watching the sunset over the countryside with castle towers all around us. It was crazy beautiful. Staff was excellent. You can park your car outside the city walls, and they will take your luggage up to the hotel. Climate control was very good. Location of the hotel couldn't be better. Breakfast was great. Common areas in the hotel are beautiful. All in all, this hotel was like a 10 out of 10, and I'd go back to Carcassonne just to stay here again. It was that memorable a stay.

Dear Mister Gibson, We are delighted to know that you experienced such an unforgettable stay with us. We are especially honored to hear the exceptional remarks you made about our staff, room with terrace, location and our delicious breakfast. At Hôtel de la Cité Carcassonne - MGallery we strive to provide our guests with a unique and memorable ambiance throughout their stay while ensuring the highest of standards in services and amenities. We hope that you will return soon and thank you once again for your kind review! Sam Richez Directeur

A magical experience

トリップアドバイザーの評価 5.0/5

luvsunOhio トリップアドバイザー認証口コミ

What a perfect place to stay while visiting Carcassonne. The hotel is charming and lovely as well as its very helpful and professional staff. We enjoyed a magical view of the castle turrets and gardens especially at night. Breakfast each morning was delicious and very varied. Afternoon drinks in the garden was relaxing as well as an afternoon swim in their lovely pool.It was so nice to experience the city after the tourists left for the day and could walk to a lovely restaurant for dinner. Highly recommend staying here.

Dear Mrs OHIO, We very much appreciate your comments regarding your stay at the Hôtel de la Cité Carcassonne - MGallery. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that these comments will serve as encouragement to all of our staff as we strive to continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the last. Sincerely, Sam Richez Director

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 662 件のレビュー 9.3/10 ロケーション
  • 661 件のレビュー 7.7/10 客室
  • 1,016 件のレビュー 8.9/10 サービス
  • 434 件のレビュー 8.5/10 料理
  • 257 件のレビュー 8.6/10 朝食
  • 77 件のレビュー 7.2/10 清潔さ
  • 71 件のレビュー 8.9/10 プール
  • 37 件のレビュー 3.9/10 ウェルネス・温泉エリア

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