ibis Styles Canberra 4 stars

TripAdvisor rating 3.0/5 1,332 reviews

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203 Goyder Street, 2604 NARRABUNDAH, Australia

Description

Hotel extras

  • ALLSAFE certification, free Wi-Fi, and on-site parking available.

  • Meeting rooms and events available.

  • Restaurant 203: contemporary dining, quick bites and reimagined classics

  • Close to public transport options.

  • On-site fitness centre.

Our accommodation(s)

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Hotel location

ibis Styles Canberra

203 Goyder Street
2604 NARRABUNDAH
Australia

GPS:-35.339149, 149.148612

Telephone
Fax +61 2 6239 6310

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT 203

Non contractual photo

Hotel is host to the 203 Restaurant, offering modern Australian cuisine. Offering a diverse Buffet selection and scrumptious À la carte dishes. A variety of hearty soups, healthy salads, traditional pastas & mouthwatering desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.0/5  1,332 reviews

Terrible!

TripAdvisor rating 1.0/5

A1490XYdavidh TripAdvisor review

We were once regular customers of this property pre Covid. The last few years has seen a decline in a hotel I have never seen before. The price we were charged was higher than when we booked, the TV and phone didn't work, the TV was fixed but the phone wasn't. The room was not serviced despite promises it would be. Towels and coffee were replenished only after many walks to the reception as previously mentioned the phone didn't work. The ill-fitting curtains had holes in them as did the sheets. The staff listened politely to my concerns but could not care less and no action taken. ACCOR should be ashamed of themselves allowing this to happen to a once good property. I suggest the Manager should be fired and someone put in who cares about the customers and the property and knows what they are doing. ACCOR has certainly gone downhill, never again!

DO NOT BOOK HERE

TripAdvisor rating 1.0/5

Bazz R TripAdvisor review

As seems common with the reviews on here, when you book with this hotel - you don't actually get a room. Arrived around midnight after a 4 hour drive, to be told that they had overbooked the hotel and as such my 2 night stay had been changed to 1 night at a hotel 30 minutes away back in New South Wales. Reading the reviews this seems a common trend and one the hotel management have no desire to improve upon.

Avoid

TripAdvisor rating 1.0/5

Yu F TripAdvisor review

Booked 3 rooms for a business trip and was told rooms were canceled when we tried to check in at the service desk. Never received any message from the hotel. 3 of us were squeezed into 1 room at the end. Avoid the hotel with ZEROOOOOO creditbillity.

Dear 48Yur, I am sorry to hear that you did have a pleasant stay with us. I do apologize for the inconvenience caused to you. I will investigate your feedback personally. I do appreciate your time to put down this feedback, I do look forward to welcoming you again to our hotel. I look forward to hearing from you. Kind Regards, Dipesh Subedi

Ibis , oh I expected more

TripAdvisor rating 3.0/5

Shanepol Business - TripAdvisor review

For an ibis styles hotel chain I expected much much more Room. Personally disappointed by the smell before I even got to the room First impressions was ok until I realised it was not the cleanest. (Previous occupants items still in cupboard) Tv didn't really work , asked for it to be checked but was not fixed . Happy hour at the bar was good . Pizza was expensive and tasted really bad. 25$ buffet breakfast, nowhere worth the cost.

Dear Shanepol, I am sorry to hear that you didn't have a pleasant experience with us. I do apologize for the inconvenience. I have forwarded your message to the concerned department, and they will investigate it and get back to me. I appreciate your time to put down the review. I look forward to welcoming you again at the hotel. Thank you. Kind Regards, Dipesh Subedi

Avoid

TripAdvisor rating 1.0/5

Meg M TripAdvisor review

Can not speak of how the rooms are as we have decided to no longer stay at this hotel. A group of friends and I all booked in months ago to stay over a weekend to attend a festival. Now that it is getting closer to the date of the festival, some of us were contacted by the hotel and told that they were forcefully cancelling their bookings. I assume so they could resell these rooms at a much higher rate. Now that every other hotel in Canberra is essentially sold out, it has left our friends with nowhere to go. As for contacting the hotel, I have been attempting to call and confirm/modify our booking and despite calling daily multiple times, leaving messages and emailing, you cannot get through to anyone, nor does anyone respond to emails. Based on reviews, I knew this hotel would be bad, but I definitely didn't think it would be so terrible before even getting there. Thankfully we have decided not to go. I advise avoiding this hotel all together.

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Other web-users rate our hotel

  • 521 reviews 7.7/10 Location
  • 1,395 reviews 4.5/10 Room
  • 776 reviews 6.7/10 Service
  • 42 reviews 7.1/10 WiFi
  • 738 reviews 4.9/10 Comfort
  • 681 reviews 3.1/10 Cleanliness
  • 371 reviews 7.1/10 Breakfast
  • 353 reviews 2.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.