Pullman Sochi Centre Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 4,979 reviews

ALLSAFE approved hotel

Information message

Pullman Sochi Centre
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+ 25 Services

Hotel extras

  • The hotel is located in the city center

  • Fitness Center and indoor pool with panoramic city and sea view

  • Mediterranean cuisine Restaurant

  • Free parking

  • Free transfer to the mountains in winter

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Sochi Centre

11A Ordzhonikidze Street
354000 sochi
russian federation

Fax: (+7)862/2629747

Check-in from 15h00

Check out up to 12h00

  • BUS:  1,2,3,5,105,125 Gostinitsa Sochi

  • By plane

    INTL AIRPORT ADLER At 30km / 18.64 miles - Shuttle paying

  • By train

    SOCHI At 2.4km / 1.49 miles

GPS:43.5768933302, 39.7239500284

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SEL MARIN

Original Mediterranean cuisine accompanied by wine from Vinoteca by Pullman and stunning desserts offer an unforgettable experience even to the most demanding gourmets.

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 680

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Pullman Sochi Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

4,979 reviews

TripAdvisor Rating 4.5/5

796 reviews

Best location

Customer review rating 5.0/5

Valentina Friends - 07/09/2021 Confirmed reviews ALL

Great location, nice room, tasty breakfast, good service.

Dear Valentina! We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I'll share your comments with our team. I'm sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yunona Polshina Quality Manager

Quality service

Customer review rating 5.0/5

Alexey M. Families - 27/06/2021 Confirmed reviews ALL

Great location, friendly stuff, quality services

Dear Aleksey, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yunona Polshina Quality Manager

A perfect hotel in Sochi

Customer review rating 5.0/5

Boris Families - 12/04/2021 Confirmed reviews ALL

When choosing a hotel they say there are three characteristics one need to take into account: location, location and location! This hotel has all three! At the sea-side with it’s own beach, yet nearly in the city center with many restaurants and shopping venues literally next door and the port area conveniently close by. If you add that this hotel is a Pullman - comfortable rooms with the views, a breakfast that keeps you filled for your day, health and fitness center, etc. etc. Highly recommended!

Dear Boris! We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yunona Polshina Quality manager

Good location, great restaurant

Customer review rating 3.5/5

Anonymous Couples - 03/04/2021 Confirmed reviews ALL

We wanted to celebrate my husband’s birthday at the hotel and everything worked out well. Only a few things we didn’t like: - I bought special offer and it included late check out but it seemed the hotel didn’t know about it - the tables during the breakfast were not ready most of the time, there were dirty plates and food after previous guests and nobody was in a hurry to clean it. We had to wait for it because all tables were either not ready or taken.

Dear Yana, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. Let me thank you for taking the time to answer to our questionnaire regarding your recent stay at our hotel. Your time and effort is very much appreciated. Please allow me to thank you for sharing with me difficulties with certain aspects of our services during your stay. It is of great importance to us that we listen carefully to our guest’s comments. Please be sure that possible improvement actions will be implemented. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. Sincerely, Yunona Polshina Quality manager

Good stay as always

Customer review rating 4.5/5

Anton P. Couples - 18/03/2021 Confirmed reviews ALL

Pullman Sochi Center never disappoints. Comfy beds, good housekeeping, fine food at the Sel Marin, polite and helpful staff. Probably could use more help during breakfast - the food is very good and disappears too fast. Thank you all and we will surely return soon!

Dear Anton, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will definitely forward your comment to the food service manager and the chef for review, as well as to the reception manager to check the awarding of points Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yunona Polshina Quality Manager
Customer review rating 4.5/5

Anastasia Couples - 20/01/2021 Confirmed reviews ALL

Everything was great! Breakfast is super. WiFi works very well. Staff is wonderful! Location is perfect, many restaurants are near the hotel. Spa zone is quite small and worse compare to Radisson.

Dear Anastasiya, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofya Suchak Front Office Manager "Pullman Sochi Centre"

Incredible views, very good service, nice food

Customer review rating 5.0/5

Александра Н. Families - 09/01/2021 Confirmed reviews ALL

We loved it a lot! Really appreciate the room upgrade we received with panoramic view

Dear Aleksandra, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager "Pullman Sochi Centre" Sofya Suchak

Good stay

Customer review rating 4.0/5

Nikolay Families - 21/12/2020 Confirmed reviews ALL

Overall we are very satisfied staying in the Pullman hotel. The stuff is nice, service is good, some we did not even expect to have, which is really nice. The only think which was not good but this time it was not critical for us - the WIFI connection in our room was down.

Dear Nikolay, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As to Wifi connection, our IT-manager is working on the issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Sofia Suchak

Great location and service

Customer review rating 5.0/5

Ivan K. Families - 07/12/2020 Confirmed reviews ALL

Me and my family had a great time in Pullman hotel. Staff is very pleasant, polite and helpful. All our requests were executed in a short period of time. The room was clean, cleaner ladies did they job very well. Food was excellent in the breakfast and in the lounge. Gym, sauna and swimming pool help to relax after the active day. We had a really nice memories from our stay.

Dear Ivan K., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Front Office Manager, "Pullman Sochi Center" Sofya Suchak

Excellent comfort

Customer review rating 4.5/5

Alexey Families - 01/11/2020 Confirmed reviews ALL

Sel Marin restaurant is not quite at a quality of 5 stars. In details pizza was frozen and warmed up in a microwave. Risoto was like rice cereal. In overall menu is overpriced, Heineken for 540 rub, really?

Dear Aleksey, We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for specifying the problem which you faced in our restaurant. Be sure that your feedback is already transferred to our Chief and will be will be taken into account as well as your comment regarding wi-fi. We hope your next visit will be as pleasant as the previous one. Sincerely, Elena Kurguzikova Front Office Manager

Could have been perfect but...

Customer review rating 3.5/5

Vlada Families - 24/10/2020 Confirmed reviews ALL

Everything is lovely but I don’t think I’ll book it again. Music coming from downstairs is too loud almost unbearable even with balcony door closed. It ruins the whole experience. I also noticed that security on the beach treat people absolutely rudely and disrespectfully. It’s quite an unpleasant thing to watch.

Dear Vlada, Thank you for taking the time to tell us about your experience at the Pullman Sochi Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Let me bring you my apologies for the situation with the noise from the embankment. Be sure that the hotel management whole summer season on a daily basis took all possible measures to make the rest of our guests as comfortable as possible. Now that noisy place is closed. Sincerely, Elena Kurguzikova Front Office Manager

Good stay, yet the hotel has space for improvements

Customer review rating 4.0/5

Anna S. Couples - 19/10/2020 Confirmed reviews ALL

Great staying and wonderful experience. We were indeed happy to spend a week in Pullman Sochi Center and would like to express our deepest gratitude. The staff in the hotel was extremely friendly and supportive. Each and every request was fulfilled almost immediately. The facilities met our expectations and the pull was just extraordinary recreational zone. Also, the gym with the outstanding view was convenient and well equipped, we enjoyed our morning workouts, as well as cozy hammam and sauna. Although, there were a few things still having space for development. First of all, the reception managers’ outfits were inappropriate. Their uniform looked cheap and ancient, with dirty collars and strands sticking out the seams! Given the staff at the desk being professional, that looks made great deal of questions. Also, there were no lights in the closet. The phone in the room worked with a speaker only. And the drawers’ locks in men’s dressing room were completely broken. All of them. Quite strange details for 5 star hotel with the certain price list. So with respect and gratitude for our staying, we have to stress there are some improvement needed to maintain the 5 stars status of this nice hotel.

Dear Aleksandr S., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Be sure that your comments about the technical condition of the room and the lockers of the SPA area have been passed on to the hotel management and all possible measures will be taken to improve these deficiencies. Also, let me thank you for your comments on the uniform. This issue is currently being resolved. We look forward to your next visit. Sincerely, Elena Kurguzikova Front Office Manager

Well-located, helpful personnel

Customer review rating 4.0/5

Rk Couples - 04/08/2020 Confirmed reviews ALL

A lady at the reception helped to book a very good restaurant for my birthday party, much appreciated -- splendid choice and recommendation

Dear Rinat K., We very much appreciate your comments regarding your stay at the Pullman Sochi Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marina Ulyanova Cluster Quality Manager

Very positive vacation experience. Good mix of quality and safety.

Customer review rating 4.0/5

Vladimir Families - 03/08/2020 Confirmed reviews ALL

Very positive vacation experience. Good mix of quality and safety.

Уважаемый Владимир, Разрешите поблагодарить вас за то, что вы нашли время ответить на вопросы и поделиться своим мнением. Нам приятно слышать, что в целом у вас остались хорошие впечатления о нашем отеле. Мы высоко ценим отзывы гостей, так как они помогают нам развиваться и быть лучше, поэтому я очень признательна, что вы поделились теми сложностями, с которыми вам пришлось столкнуться в течение пребывания. Будьте уверены, что ваши комментарии были переданы руководителю службы приема и размещения. Мы проведем дополнительное обучение персонала о том, как правильно и оперативно реагировать на подобные запросы от наших гостей. Искренне надеемся, что вы посетите нас в ближайшем будущем. С наилучшими пожеланиями, Марина Ульянова Менеджер по качеству

Perfectly!

TripAdvisor rating 5.0/5

116valentinek Couples - 07/07/2019 TripAdvisor review

Amazing hotel. Room with a beautiful view of the sea and the city. I was more than satisfied. Our holiday was successful. Thank you!! Definitely recommend this hotel. Everything is at the highest level.

Dear Valentine K, Let me thank you for taking the time to share the feedback regarding your recent stay at our hotel. Your time and effort are very much appreciated. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Sincerely, Marina Ulyanova Cluster Quality Manager

Excellent hotel in a great location

TripAdvisor rating 5.0/5

LoveTravel80563 Family - 26/08/2018 TripAdvisor review

Hotel is located in an excellent location on the beach. Rooms are big and clean, bed is very comfortable. Great breakfast. The staff are very friendly and helpful. I will surely come back to this hotel in the future.

LoveTravel80563, thank you for your feedback and we are so happy to hear you enjoyed our service and facilities! Your review serves as the greatest motivation to the team here at the hotel. I hope we will see you again in the near future. Best regards, Maria Tropina Guest Experience Manager

November in Sochi

TripAdvisor rating 5.0/5

Smirnov_W Couples - 01/12/2017 TripAdvisor review

Unforgettable one-week stay in the first-class hotel: excellent service, very clean and quiet, good breakfast, convenient location in the heart of Sochi, stunning sea view from the balcony of the panoramic deluxe suite. A warm sunny weather was an additional bonus. The only minus was improper functioning of hammam for men (practically no steam and too chilly), I lacked it sometimes after walks at the seaside.

Dear Smirnov_W, Let me thank you for taking the time to share your comments regarding your recent stay at our hotel. Your time and effort are very much appreciated. It is of great importance to us that we listen carefully to our guest’s comments, so I will share your comments with our management team. I am sure that this feedback will be defiantly considered, as we strive to continuously improve the quality of our services. The team and I certainly look forward to welcoming you back very soon. Again, thank you very much for taking the time to share your feedback with us. With best regards, Maria Tropina Guest Experience Manager

Convenient and friendly

TripAdvisor rating 5.0/5

ferikov Solo travel - 13/10/2016 TripAdvisor review

The Pullman Sochi is conveniently located near the city center and boardwalk with great sea views. The staff is friendly and customer oriented. As the hotel is new the furnishings and public areas are in excellent condition. The rooms are comfortable as are the beds. Keep in mind that because of its proximity close to the boardwalk the evenings can be noisy as music can be heard in your room. The spa and fitness area is on the top floor with gorgeous seaviews. I highly recommend this hotel.

Dear ferikov, Thank you for your feedback and we are so happy to hear you enjoyed our service and facilities! Your review serves as the greatest motivation to the team here at the hotel. It is of great importance to us that we listen carefully to our guest’s comments. I hope we will see you again in the near future. Best regards, Maria Tropina Guest Experience Manager

Want to go back!

TripAdvisor rating 5.0/5

Julia L Couples - 18/07/2016 TripAdvisor review

We really liked everything - very kind and helpful service, good food and superb location, room was big and we had a nice view to the sea. I recommend this hotel to everyone and definitely go there back!

Dear JuliettaTravel, Thank you for your feedback! We are so happy to hear, that you enjoyed our service and facilities! Your review serves as the greatest motivation to the team here at the hotel and I am delighted to read that you had such an enjoyable stay with us. I hope we will see you again in the near future. Best regards, Maria Tropina Guest Experience Manager

Very nice hotel & vacation

TripAdvisor rating 5.0/5

traveller1001111 Couples - 09/03/2015 TripAdvisor review

The hotel is very nice, totally new and luxerious design. Big, nice rooms. We had seaview at one of the top floors. The walk to the sea is about 1-2 minutes - straight through the park (many parks at sea side), which is very nice too. Actually very good location also to the city center we could walk. We also booked a tour, which was also very interesting (actually I am not the "tour guy" but I was really happy that we did one) Staff in general was very friendly&helpful. The restaurant offers a nice atmosphere (very nice design), very romantic and good food & drinks. The hotel has a nice spa area with a pool on the highest floor, with straight view on the sea. My girlfriend also used the gym. Visiting the hotel and Sochi was really good choice! Perfect!

Dear traveller1001111, It is a great pleasure for us to receive such a positive feedback about the hotel. Do not hesitate to recommend Pullman Sochi Centre to all of your friends and relatives, as we will be very happy to welcome them here! Sincerely, Anastasia Podkovyrkina Quality & Attitude Manager

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