Mercure Valenciennes Centre Hotel

Mercure Valenciennes Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 644 reviews

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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Our lounges are open for your meetings in safety

  • Large rooms with balconies

  • Secure public car park opposite the hotel (charges apply)

  • Catering: choices of starters, dishes and desserts via room service

Hotel location

Mercure Valenciennes Centre Hotel

5 Rue du Saint Cordon
59300 VALENCIENNES
France

  • TRAMWAY:  1 HOTEL DE VILLE

  • By plane

    LILLE LESQUIN At 47km / 29.2 miles

  • By train

    GARE VALENCIENNES At 1km / 0 miles

GPS:50.356533, 3.525477

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

LE FLORE

Relax in a welcoming environment and sample the selection of Grands Vins Mercure fine wines. Make the most of this excellent location for your business meetings or share significant moments at major sporting and other events.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  644 reviews

TripAdvisor Rating  4.5/5  415 reviews

Certificate of excellence 2022

Good stay

Customer review rating 4.0/5

Matt C. Business - Confirmed reviews ALL

Room is good, modern. Staff friendly although nobody at the bar - and even after asking reception no one came to the bar.

High-class satisfactory stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Clean rooms, very comfortable, friendly staff Only minus point was the A/C - where you can't enter a concrete temperature but only +/-5 degrees

Dear RENE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine and her team

Well located, comfortable stay

Customer review rating 5.0/5

Dr. G. S. Couples - Confirmed reviews ALL

The bed was very comfortable and relaxing sleep was possible. That was all we needed

Dear GERTRUD S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karine and her team

Great room and location

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I appreciate the simple and fast check in due to the relationship between Lyreco & Mercure Valenciennes. I very much appreciate the level 5 suite

Dear BEN P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valenciennes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well Located

Customer review rating 2.5/5

June C. Couples - Confirmed reviews ALL

Breakfast was good. However, cleanliness left a lot to be desired especially during Covid times.

Dear June C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Valenciennes Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that we are at reception 24h/day, so we could have change your room if you were not satisfied with the previous one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karine and her staff.

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Other web-users rate our hotel

  • 115 reviews 7.5/10 Location
  • 231 reviews 8/10 Room
  • 274 reviews 9.2/10 Service
  • 108 reviews 8.6/10 Breakfast
  • 78 reviews 8.3/10 Cleanliness
  • 38 reviews 9.6/10 Vibe

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