Mercure Paris Gare du Nord La Fayette Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 977 reviews

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Mercure Paris Gare du Nord La Fayette Hotel - Image 1
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Mercure Paris Gare du Nord La Fayette Hotel - Image 3
Mercure Paris Gare du Nord La Fayette Hotel - Image 4
175 rue la Fayette, 75010 PARIS, France

Description

Hotel extras

  • 200m from Gare du Nord and Gare de l'Est, RER direct to Roissy CDG airport

  • Rooms with balcony on 7th floor, stunning views of Paris! (on request)

  • Buffet breakfast to have as you like your room or in the breakfast room

  • Room-service breakfast and 24/7 meals

  • Modern meeting rooms for your events

Our accommodation(s)

Hotel location

Mercure Paris Gare du Nord La Fayette Hotel

175 rue la Fayette
75010 PARIS
France

GPS:48.8799, 2.35939

Telephone
Fax +33 1 40 36 00 30

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR

Non contractual photo

We can offer in-room catering with our deli partners, and in jars 24/7.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  977 reviews

TripAdvisor Rating  3.5/5  710 reviews

Front desk be rude

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Front desk be rude

Dear VINICIUS K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare du Nord La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not perfect!

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I liked this hotel as it was super close to Gare Du Nord and was comfy and had a nice balcony. My 2 complaints are the room was just too warm even in November and the Air con was awful, it was stifling but luckily I had a balcony door to open which I loved. The other issue is don’t say you have Cable TV when you don’t. I’m assuming many of your guests are actually English given the closeness to the Eurostar station from London and on business and therefore will spend time in their rooms where they want to watch some English news channels or even some movie channels and you have none. This is poor for an international brand like Accor and should be rectified quickly.

Dear Customer, Thank you for sharing your detailed feedback and for rating us 8.0. We’re delighted to hear that you appreciated our convenient location near Gare du Nord, the comfort of the hotel, and the balcony feature. We are, however, truly sorry to learn about the issues you encountered during your stay. Regarding the temperature in the room and the air conditioning, we understand how uncomfortable this must have been and appreciate you bringing it to our attention. Your feedback will help us ensure that such issues are addressed promptly. We also take note of your comment about the lack of English-language channels on our TV service. As a hotel welcoming international guests, particularly those traveling via Eurostar, we recognize the importance of providing a selection of channels that cater to diverse preferences. Rest assured, we will review this with our team to explore improvements in this area. Your feedback is invaluable in helping us enhance our guest experience, and we hope to have the pleasure of welcoming you back in the future for a more seamless and enjoyable stay. Best regards, Reception team

Very well located coming from CDG

Customer review rating 4.5/5

Mcpk Families - Confirmed reviews ALL

Room small but everything excellent. Every member of staff was very friendly and efficient. Excellent breakfast. The only thing I found is the reception area is not as it should be; very displeasing to just face a miserable little table, no space or anything and feel sorry for the staff spending hours in such uncomfortable conditions.

Dear MARIE-CLAUDE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Location

Customer review rating 3.5/5

David Couples - Confirmed reviews ALL

We used this hotel due to its proximity to Gare Du Nord as we had an early train and it is five minute walk to the station. We checked in on-line and our room was ready on arrival. The room was well kept and the amenities all in good order.

Dear David, Thank you for your feedback and for rating us 7.0. We are pleased to hear that you chose our hotel for its convenient location near Gare du Nord, and that your room was ready upon arrival. We are also glad that you found the room well-kept and the amenities in good order. We strive to ensure our guests have a comfortable stay, and your comments are appreciated. We hope to welcome you again during your next visit to the area. Best regards, Reception team

Well located: walking distance from Gare Du Nord

Customer review rating 4.0/5

Jaap Business - Confirmed reviews ALL

Ideal location as close to Gare Du Nord. Simple but sufficient breakfast; very friendly staff in breakfast area. Elevators may need additional service. Competitive rates

Dear Mr. JACOB V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare du Nord La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 348 reviews 8.8/10 Location
  • 581 reviews 5.5/10 Room
  • 467 reviews 8.2/10 Service
  • 314 reviews 3.3/10 Comfort
  • 193 reviews 7/10 Cleanliness
  • 174 reviews 8.4/10 Breakfast
  • 88 reviews 3.6/10 Amenities
  • 83 reviews 5.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.