Mercure Paris Gare du Nord La Fayette Hotel 3 stars

As always I'm impressed with the quality of product and services offered by Accor across all their brands. I true pleasure

I suggest you look at the temperature of the rooms It was not a pleasant temperature I am fully aware I could have walked down to reception to request a heather but don’t think I should have to Should be able to set the room temperatures about 22 degrees Kind regards Andrew B. Btw we are hold Accor Buisness users

We needed 2 room to accommodate 2 adults & 2 children, hoping for adjoining rooms, but we ended up being separated with 1 room on level 2 & the other on level 7 which was a bit tricky when sharing suitcases etc. staff were friendly & helpful, limited English speaking staff. One of our rooms had tea/coffee facilities but the other didn’t? Rooms were clean & modern, shower was hot with good pressure, but leaked everywhere on the tiles. Close to train station, well insulated rooms. Comfortable beds & pillows. Noisy air conditioning unit. No parking or laundry facilities on site.

As a reasonably regular client this visit was disappointing. For 24 hours there was no hot water and the heating did not work. Not being able to shower is not acceptable. Also,you advertise tea and coffee making facilities, but the coffee and tea was not renewed over a 3 night stay this is also not acceptable. The room was clean the bed comfortable and the breakfast as expected. I am expecting a refund for the first night.

The shower was not working, except for some drops of very cold water. The mattress was extremely hard; did not sleep that well. Otherwise the room was clean.

Room is too small

As always enjoyed your hospitality and the tidiness of your hotel. It was even more welcome this time as I landed in the middle of the controversial strike activities of the railway workers re their retirement packages

We were very disappointed with overall experience at Mercure Gare du Nord La Fayette. The breakfast was very simple and products were not replaced when over. The bathroom water was too cold in the mornings.

Not at the level of Mercure standard Reception team composed both in the evening and on the morning of new temporary employees not aware of anything,and director neither present nor reachable Treatment of a pending error of too high room rate (after 2 week now)

The room was smaller than expected but has all the appliances and it’s of modern look. After a full day of walking and walking in city, all you want is to go to your room and shower, my key need to be set up every night upon my return. Very annoying.

Very happy

My experience was good. One of the reception staff was really good, helpful and friendly. He let me use the breakfast area for my dinner. Shower in the bathroom was really good and powerful. Rooms are well presented but my only criticisms are that the room was too small, bathroom too small, sometimes noisy, you can hear other guests outside. Usually Mercure hotel rooms are much bigger and of a much higher standard than this. The price for this hotel should be much less as the quality was not as good.

Friendly welcome, clean hotel near Gare du Nord. Room was a good size. Shower was a bit inconvenient as the door does not close and lets water out. Easy to store luggage to pick up later. It felt safe

Unfortunately not a particularly nice area, but just round the corner from Gare du Nord and very easy metro links. Friendly staff, clean, modern and quiet room.

It’s very nice all I am very happy