ibis Styles Goa Calangute 3 stars

We decided to spend a night here the other day. On arrival we were pleasantly surprised to find proper covered car parking and Mr. Glen at Reception was very friendly and helpful. However, there are only 40 covered parking places so be sure to arrive early. This is a large resort with 197 odd rooms so it was quite a long walk to our room through well maintained gardens. Thankfully there was a lift as we were on the 4th floor. The room size was O.K. Just enough for 2 people and, maybe, a small child. It has a verandah attached which is nice. The bed was comfortable and the A.C. worked well. There is a small TV in the room with some basic channels. The room also comes with a small fridge and a kettle for tea/coffee requirements. We had a couple of meals in the restaurant and were quite happy with the food quantity, quality and taste. The breakfast was also good with a large selection of the usual breakfast items. Although our room was on the 4th. floor, it was pool facing and the shouts and screams of pool users were audible in the room even with door and window closed. Avoid taking a room overlooking the pool. The rooms are really close together so you can easily hear your neighbors talking in their balcony. The chair and sofa (I think sofa is a generous word to describe this piece of wood with some cheap sponge and Rexine) fixed to the wall were most uncomfortable and we could not use these seats for more than 30 minutes at a time. If you decide to put your child to sleep there, he/she will not thank you for it. There are only 2 plug sockets in the room so if you are carrying multiple electronic items which need charging, you are going to be disappointed. The main wall was dirty with paint bubbling / peeling. The shower cubicle was dirty and needed new grouting. It was difficult to get hot water. Just above luke-warm is all we could manage. We ordered room service and were surprised to see the dirty dishes still lying outside our room after 5 hours. In fact, several other rooms also had dirty dishes lying outside and there seemed to be little or no interest in clearing these dishes. The alleyway outside was dirty with food items, dropped tea/coffee, old tissues etc. lying around. Even when we reported this to the Front Desk and Room Service, nothing was done about it. Some liquid had been dropped in the lift and when I reported it to the "Floor Marshall" (what a grand title for a totally useless person), he did nothing about it. There is nothing much in the immediate vicinity but Calangute beach is not too far away. Basically, the hotel needs a minor renovation and I hope they will do this during the off season. The staff also need to be given training in general house keeping and cleanliness.

I am just impressed with the service/staff, lovely stay. Rooms also were decent. Food is awesome, don't forget to taste their Veg Burger when you visit. Just one minor suggestion for management, please activate TV Cable for all days when guest checks-in without asking, I had to call the room service each day for 6 days to activate it. Overall, great hotel for a comfortable stay

Here everything is perfect , good room, best food , super cooperative staff . Good colourful property and 5 minutes walking to colongut beach .

Our overall stay was quite good...the hotel is kids friendly and has so many activities to do...the only drawback is the room size...otherwise food, ambience is fantastic

rooms are very small....food is not upto the mark....we tried both breakfast and dinner buffet, not worth it